i loved the military displays on the pool level & my friend thought the game room was so cool, laundry facilities

coin laundry, arcade, indoor pool were the surprises.

love the extensive breakfast and clean laundry

to use the laundry facilities, and needed to use an app that required a minimum of ten dollars for use

pool, vending machines, and a laundry room for guests

no laundry facilities.

no laundry no breakfast no coffee anvil

not like that there was no laundry facility for guests who wanted to go swimming

there was trash, cigarette butts, dirty carpets, dirty floors, everything desperately needed some attention

the parking lot is quite big, unlike most motels

in lobby, oatmeal and enhaced water at breakfast, the pool and hot tub, washer and dryer in laundry

laundry facilities were nice

a lack furniture with drawers to hold clothes. swimming pool..cold water..should be warmer

kitchen staff had difficulty keeping food products available for guests

pool area was really nice and the hot tub was amazing

seat cover was loose and became detached the first time it was sat on and i was charged to do laundry with a

best ever young lady at the reception, helpful and absolutely friendly, well equipped with guest laundry and

areas not so clean, the smell of gas in front lobby and around the laundry room doesn't look like the pics on

it sounds like a laundry room is near by which makes no sense being on the 6th floor

seeing dirty laundry piled in the hall. that was new. i had not experienced that before.

bonus to have laundry facility on site too

front desk, chef at breakfast, room service delivered the best salmon at a reasonable price

- the room service was around 10-30 a person per meal

very nice room the staff were helpful and the breakfast and the gym facilities were great

breakfast in the morning was amazing, the pool area was very nice, and parking was convenient and

also having the laundry readily available

laundry service was broken and only available 1 w/d with a line a mile long every day

washer, broken dryer, broken gym equipment, broken dishes in room, no quarters for laundry (some hotels now have

kitchen

felt the pool and hot tub area seemed dated- but thankful at least it was open and not crowded so we could

competing, nice washer / dryer in basement by pool and gym, free to guests and they even provide laundry soap

maker was a hit with the kids

pool was closed for servicing.

we were afraid there wouldn't be a breakfast because of covid but they have managed to work out a safe way to

we booked a second night so the kids could swim and it was too cold also the heater was very loud when it would

staff where the guest laundry was and 3 different employees didn't know so we found it ourselves

breakfast was not up to what i had expected in your corporation nicer accommodations

clean pool, hot spa

could of had a better breakfast selection.

it was clean staff was friendly price was great. kids loved the pool.

did not like the ice machine and laundry is on the first floor, you have to keep going downstairs

the pool had a strong chemical smell so the kids couldnt swim

breakfast was wonderful, rooms are clean and smelled great, easy to get to, pool was fun for the kids

we had young kids with us and she went out of her way to make my children feel special over easter

ability to log on to personal netflix account easily from the tv, pool was shallow so smaller kids could play

the breakfast bar was well done

they even accommodated me with early check in for my children even though i wasn't onsite at the tiime

the fee for the pet was high and unknown till i arrived.

the pool was nice and warm and the breakfast options were pretty extensive

breakfast was great also

cheery, had games, laundry facility, pool, outdoor area, really appreciated the complimentary razor (we

parking spots fairly tight

pet friendly not a fan of pets in hotel

it was clean, nice staff, quiet, comfortable beds, and i really enjoyed the gym

breakfast bar was not fully stocked

of the grand rapids skyline from the gym would have been nice, but can t complain too much about that

the breakfast was good, but needed to be restocked.

beautiful new facility. comfortable room. nice breakfast.

beautiful, clean rooms. great breakfast area. friendly front desk staff .

breakfast was basic. coffee was ok. rather have good coffee

was fantastic, the bed was comfortable and there is laundry for the guests

cozy features and the full kitchen was a bonus, even tho we didn't use it

appreciated the comfortable bed and full kitchen quiet, and nice climate control and very clean the front desk

no jacuzzi in the pool area.

liked the hardwood floors, the kitchen was a nice touch.

there was kids running up and down the hall screaming

kids everywhere

went to the spa and had a couples massage it was also fantastic

they are also pet-friendly

clean rooms and hotel. pool was nice. room service was fast.

breakfast was fine, not spectacular, but the system for collecting and handing over the breakfast

did not care for the function of kitchenette and bathroom being combined

breakfast was a little overpriced for what was offered

i was promised $24 and charged $29 no free breakfast

nicely updated hotel and rooms, great bar area, fantastic location.

lobby bar staff to busy to serve anyone

room service, restaurant and valet were all fantastic.

location excellent. pool fantastic.

and maybe a little bigger room service menu

from the bar and desserts were delicious

the laundry room was clean and the cleaning ladies was bleary wonderdul.

pool no laundry facilities

i could open the window, laundry facility on site, close to shopping and entertainment

no remote control for the tv laundry room has been closed 4 weeks, no availability for coffee

for the money, the refrigerator, the beds were comfortable, free breakfast, the nice shower, the laundry room,

free in-room wifi (unlike spg chain

gym did not have a exercise bicycle unfortunately no room service after one night's stay ad no

swimming pool is amazing and it is good choose if you with the kids like us

was way too hot, and i did not like the fact that we were not allowed to bring beverages into the pool

was no room service

no laundry facilities & parking was expensive but it is downtown

there was no pool for the kids to swim.

had issues getting conjoined rooms (we have kids)

so cute love the bar on the roof

no room service

we didn't get breakfast so i don't know what they had available

is wonderful however, perhaps guests could receive a small discount on their breakfast

friendly desk staff; great location (you can walk anywhere in gr from here); free & safe parking; wonderful

the company provide a shuttle service

wifi was incredibly slow

there's a laundry facility on st as well as a pool and spa

parking was shared with restaurant next door.

no parking

breakfast was especially good tasting. lobby decor was gorgeous. parking was tight but workable.

we loved the bar on property and the snack station

when i called to check up on the status of the laundry i was told not to call anymore & that they would get

unsupervised children running around property screaming. parking lot trashy.

told there would be pet fee, but when i arrived, i was told the fee for 2 days was $150 non-refundable

room was much larger than i thought it would be and had a it’s own kitchen!

property is run down. parking is impossible. won t stay here again.

the accommodation had a laundry

staff to them having tractor trailer parking to such a clean, quiet,comfortable place to the laundry facilities

parking

wifi signal weak and could not connect.

the room was clean, had wifi and a flatscreen tv, the restaurant was delicious, the

staff laundry was evidently down, so rooms were not cleaned when we arrived at 8:30pm

we also attempted to use your laundry area, but the dryer stole about $5 in quarters and we gave up at that

fireplace worked once but then wouldn't turn on again

was very good size, hotel was easy to get to with ample parking

kitchen area is small and very crowded, congested at breakfast.

the pool looked nice even though we didnt utilize it

trash in parking lot

ran out of some of the breakfast items by the time i got there at 7:30

the swimming pool is small, there’s no floating or swimming vest for kids

picked this hotel because of late check out so my kids could go swimming in the morning after my daughters

it was cold and the heater took all night to warm it up. no laundry room.

this motel has only one laundry machine and was not working

breakfast was excellent, with great coffee, a fine selection of food items, and a spacious dining

breakfast was very disappointing

other rude guest with lots of kids that kept cutting in front of people in the breakfast line, dripping syrup

pool was a bit cold for me. breakfast was lacking in variety

the hotel also has a fitness center and indoor pool available to guests

no laundry facilities for guests. no ice. no breakfast, even to go options would have been nice.

dirty out dated old no change machine for laundry was charged 2x

pet friendly. nice staff. price.

the free shuttle to/from the airport

but most of all being pet friendly was the best of all

extra room was great; very clean; nice laundry facilities

the pool and laundry room were closed due to renovations.

too much chlorine in the pool/hot tub. burned my kids skin.

rooms feel large , kitchen

the fireplace! it was a beautiful room!!

i was glad there was a guest laundry room but i had to fix the dryer vent because it came off and made the room

hotel was old, outdated, had mold in the bathroom, burns on the bedside table, people's laundry hanging outside

like room so close to laundry

the guest laundry room was a wreck mainly because there was no trash can for the laundry room

lampshade had writing of the words love on the inside stains on the ceiling there was puke by a laundry bin just

laundry facilities were out of order and our keys stopped working several times

places that should have been kept up on frequently like the pool and fitness center and laundry were lacking a

the free laundry machines and mini gym were a bonus

beds were hard, the water was barely warm, found a drug needle on the ground in laundry room, breakfast was

loved the complimentary laundry facilities

forced to enter through grimy carpeted end hallway on side of building with over half of hotel parking lot

very clean, staff was nice, great gym.

they had free breakfast

offer free breakfast.

i wish breakfast was included in the stay, but not a huge issue.

in the morning you feel the bed vibrating from the laundry room

i wish there was a hot tub not just a pool

shuttle to airport starts running at 4am

friendly staff great breakfast. nice pool area.

even parking spaces were bigger

last visitor) there were not enough face towels and we were told they only had one person to do laundry

air conditioning in the elevator, stairs or hallways ice machine out of order laundry rm locked hot tub out of

laundry facilities was not able to use

no do not disturb sign or laundry bag,nothing for breakfast!

smelled like sour laundry

the laundry room was nice

reserved long term airport parking there with another vender apparently and there is no shuttle

the hotel was quiet and comfortable at a reasonable price, easy to find with good parking

parking lot, littered with empty alcohol bottles

there was suppose to be free wifi, but i couldn't get it to work!

typical hotel hot breakfast but it was good, pool, laundry, typical size rooms, hot coffee in the lobby

the noise from the laundry room next to our room (219).

clean room, large tv with lots of channels, clean laundry room, outside seating.

also, they couldn t make change at the desk or have a quarters machine for the laundry

self laundry free of charge.

froze my sodas (no freezer door), guest laundry dryer was inop and not marked

the pool was cold.

we paid to eat the continental breakfast on-site and the food was not great.

the location is great, it's clean, and there is a pool

pool was closed for no specific reason and was one of the reasons i booked it

in addition our room must have backed up to the laundry or the elevator and there was a slight vibration through

person that runs the shuttle seems to be a problem

the hotel has a nice work out room + pool

pool should stay open for adults later

i don t believe i should be asked how long i m going to be swimming with the kids

kitchenette free laundry staffing specially the gm

being able to do laundry for free unfortunately only one dryer worked.

the laundry room looked like a complete mess as well

the convenience of the laundry room.

luv that kitchen and free laundry

on towels and we had to wait till the following day to get clean towels since they were behind on laundry

laundry

laundry takes only quarters but no change machine on site and front desk does not make change

didn't have change to use laundry

laundry facility didn't work except washer

machines didn t work laundry room filthy, breakfast was a joke, juice machine didn t work, toaster didn

parking lot was covered in 5 inches of slush snow and ice

kids were so happy in the pool

breakfast was lacking healthy opitiins

they have a nicer breakfast than hotels you pay more money for a room.

our room was above the laundry and was very annoying at times.

my room was over the laundry, so there were loud sounds of water turning on & off until 11pm

i intended to use the laundry machines and the fitness center, but both were out of order during my stay

they had no laundry soap for the in house washer dryer

and we were located next to the laundry and the lobby

laundry room can possibly be updated to take credit cards instead of quarters.

kick back, breakfast, laundry and staff.

pool was great and so was breakfast and night time food

more weights needed at the gym

would have been perfect had it not been new years eve and really crowded with families (kids)

breakfast and pool were good.

there was an inside pool and work out

the staff food and the pool

the kids liked playing basketball in the courtyard and swimming in the pool

everyone enjoyed the breakfast area

was there for 11 days, i needed to use the laundry

the laundry facilities were out of order

example; no laundry because washer was not working

night and early morning, found out as we were leaving, we were a couple of doors down from the laundry room on

laundry costed $10

water cooler was empty in gym both days

breakfast items i tried were great

i enjoyed the friendly staff and my kids enjoyed the pool

better option for breakfast

clean well located. decent breakfast. it was as expected and i appreciate that.

so we didn't use it luckily we brought coolers and walked into drug deals going on in the parking lot

the king size spa tub room

spa looked over used or cleaned too often, coating was coming off

wifi was weak

the place had a terrible odor, kind of like a pet store full of wet chinchillas. the

one staff member wouldn't give me anymore towels as she said that the laundry was closed for the evening but i

covid made it so no pool or breakfast but still great

it had free breakfast and. pool

pool looked nice but didn't have time to try it

nice. 10 star plus. clean room. very quiet nice breakfast

typical marriot continental breakfast enough to fill you up

location was very isolated, parking lot is very dark with no additional lighting.

besides the airport shuttle was great

longer breakfast time

the staff we encountered was super friendly and great with the kids.

there were always people carrying baskets of laundry to other floors

there were always people carrying baskets of laundry to other floors

the laundry carts and room cleaners carts were very old, shabby, and very dirty

we literally got screamed at and told we were liars and being told we went into a laundry room but we in fact

but the ladies in the laundry room helped out with extra towels and the guy in the morning for quick breakfast

all over the place asked to be switched to a different room and was told there was none but the parking lot was

a handful of broken-down cars in the parking lot did not give me piece of mind, nor the yelling outside late

had to beg for wifi password

shampoo, durty stairs, no elevator, bad bugs in the room, white towels grey color, no hair dryer, wifi not

the food in the restaurant across the parking lot had very good food at a reasonable price

no change machine for laundry and the front desk will not sell you quarters

we took full advantage of the on-site laundry facilities, washing all ten days worth of clothes so we could

that it was a hassle to get change to use the laundry facilities.

very clean & friendly staff. swimming pool!

breakfast was amazing and the kids loved it very delicious

plenty of free parking

staff at reception, easy access off highway, well lit parking lot, complimentary room

clean and safe parking

breakfast was great

always very clean. staff is always amazing. breakfast is always good.

fitness room

there was water on the floor from other guests going directly from the pool to the elevators

it very clean with great breakfast

nails and screws all over parking lot due to outside renovations.

easy access to the room. easy, close parking.

the pool, fire pit, grills and laundry are a plus

laundry, kitchenette, and full size fridge also the grills outside

free guest laundry with 5 front loading machines and dryers. nice restaurant close by.

the rooms are very spacious and free laundry

laundry facilities were great

laundry

the breakfast, the rooms, the pool, the location.

the kitchen area in the room had everything that we needed and more

very clean, kitchen was stocked with everything we needed. shower amazing.

nice, clean room. staff was helpful. great kitchen.

breakfast was above average for hotels

liked that it was stocked with all the kitchen essentials needed to cook with

the gym and pool are ideal for all the visitors and the cleanliness in the room and the dinning room were

my daughter forgot, and gave us a blanket and comforter for the sofa bed and gave us a generous late check out

parking lot has been fixed since last time staying there

good laundry facilities, clean property, great location.

we were also told by her to not use the trash can by the laundry -- which we were using to place our trash in

nothing the spa tub was horrible and the room it self was very disgusting and not satisfied

random people roaming the parking lot asking for change, to jump a smoke or just going through the

breakfast could have had more selection was only coffee and waffles

also, we shared this wait w/ the laundry staff because we were in their space

there were vending machines and laundry

all night but also spent all night and into next morning partying drinking blasting music in the parking lot

pool was cold, no place to sit, no towels, big kids throwing wet balls into hot tub

gym is in an old kitchen and the breakfast is not fresh

there was also trash placed outside the laundry room, by a worker, and it remained there overnight, in the

this did not effect the stay for the kids but only negative to me

the lady in the kitchen was fabulous and went above and beyond wish i got her name but she was wonderful

balcony overlooking the indoor pool was unexpected but an amazing surprise for my kids and i

i can t comment about the breakfast or the pool as i never used them, but if you need a temporary home in an

didn't keep up on laundry enough to keep towels available for the pool

there was no laundry facilities

no laundry in the facility

breakfast was a little

busy, full with tons of kids but very quiet in our room. beds were awesome.

second complaint was just that there was no hot top in the pool area

it did not have a hot tub by the pool. the pool was small as well.

staff was very friendly, the breakfast was great, and the room was real clean, and the price was great too

i didn t eat the breakfast, we didn t wake up early enough.

the gym looked nice with new equipment

was loud next to the laundry room and there was a strange exhaust smell coming through the vents when we arrived

decent parking if you get back to the hotel early enough

spacious rooms, walk in shower, clean, free parking, decent breakfast.

more frequent plowing and shoveling of the snow in parking lot and side walks.

pool was cold and very small which was the main reason we got the room but when we had the pool to

some, and i had to go down to the front desk myself and wait for the receptionist to go to the laundry to fetch

the hotel was clean and the breakfast was delicious

only thing we were disappointed with was how cold the pool was

breakfast is good! there s a microwave and mini-fridge in the room

pool was not open due to the covid

the room was spacious, had a laundry bag and was very clean

the dryer filter in the laundry room needs the screen repaired .

nice large room! great pool/hot tub. delicious full breakfast included! comfortable beds.

the pool the kids love it

pool open until 10pm for the kiddos

easy access to room and laundry facilities

i liked that the hotel was pet friendly

television barely worked and the wifi was spotty. the pool was too cold

got another room, changed our own sheet, however we didn t realize that the second room was in pet friendly

parking lot not plowed days after a winter storm

the laundry machine could have been cleaner.

the children loved the verity for berfeast and enjoyed the pool.

room was large enough and the wifi was quick

didn't use the pool area was clean and convenient as well as breakfast area clean and convenient

the bed was confortable, and pet freindly

breakfast was good

breakfast wasn t that great

breakfast could of had a little more variety but it was good, eggs & waffles

breakfast and location were great.

close to the tanger outlet and the gun lake casino

loved snack/ice cream bar area to get bedtime snack/treats for kids during our stay

breakfast location

i appreciated the breakfast in the morning and how cleaning all the stations were

loved snack/ice cream bar area to get bedtime snack/treats for kids during our stay

clean and comfortable! wonderful breakfast. very friendly staff. conveniently located.

laundry machines were out of service

the continental breakfast was good, a mix of hot and cold food

good location off interstate for one night stay. good television and wifi.

the pool was great

advertised pet friendly, but i did not see where they forewarned about extra fees

easy/close parking

the bed was comfortable, free wifi

minimal lighting in parking lot

clean room, comfortable bed, good wifi, functional ac.

bad feeling going in from the parking lot

bar was gorgeous, staff was so helpful

continent breakfast could have been better

parking and locating the inn its self.

a breakfast provided earlier.

the wifi wasn't worth it