everytime we asked for more we were told they were doing laundry

laundry room was dirty and machine ate coins but hotel is not responsible call number

no laundry on sight and the one recommended was closed.

we didn't like the speed of the wifi

we received 2 rooms first room was checked in at 10 pm in was fine my kids came in at 2 am and they were told

the breakfast was excellent. appreciated the laundry facilities.

laundry, breakfast

no working laundry. no shuttle to airport!

laundry just down the hall

big bed, linens good, excellent breakfast, laundry available

house keeping thru my dirty laundry away cause i had it in a trash bag

i love that they have a gym, a laundry room and it s close to my job

laundry machine ate money

the kitchen in the room was nice, but an oven would have been super helpful..

we loved the kitchenette we had a lot of space

and the gym is nice

the jacuzzi & pool were great as well, & the king size bed was so comfortable & the pillows

pool was dirty. had hair and brown speck flooting. i would recommend cleaning daily.

the bathrooms only had 3 towels for 2 of us and room service every other day

early check in made it possible to get lots of rest after several nights of little to no sleep

guest laundry not provided

it is a hotel just to get some sleep also no laundry facilties or eating places in walking distance

liked suites with pull out couch, good breakfast, friendly staff, and laundry facilities.

enough; swimming pool is very small with the changing room a slight distance away; coin-slotted laundry machine

my kids enjoyed the pool, and the town has a small town vibe with hip restaurants etc

the location from the metro laundry facilities rooms in itself quite big and comfortable

bar was closed on weekends so a friday night stay means find a local bar

the pool was smaller than what i thought, and there was no staff at the bar in the afternoon.

the swimming pool was quite small and the bar prices quite steep.

really nice breakfast buffet, modern and clean decor, gym

laundry room is relatively expensive compare to other hotels of the same range were we've been.

ok, so place was ok, laundry on site, but didnt use it,,,, but after all that

a guest laundry room

it was also nice to have laundry on-site

the bar and hotel restaurant

no laundry service

no laundry facility

the gym had all broken equipment and was not usable

was clean there was enough parking

location, free parking, staff.

was comfortable, staff was very pleasant and enjoyed the pool

absolutely everything! breakfast was outstanding

the free parking and free breakfast made our stay affordable

the facilities were fantastic- the pool was lovely, the gym and the lounge were excellent

very reasonable cost of the room itself considering overall accommodations (other than pet fee)

breakfast was excellent

i use cash app for things more to do with sending my teenage kids money or lend borrow from friends therefore

complimentary breakfast and light food served on bar at 6

of kids screaming in lobby running back and forth from pool to bar where their parents were

excellent breakfast spread. pleased to have a pool.

pool

my kids enjoyed the salt water indoor pool, and had all the things we needed to cook in our rooms

comfortable beds, kitchen was nice .

location, very clean, great staff, used the pool and fitness center and both were clean and worked great

it was down which is fine because we was told it would be open the next day and it was not my kids and i was

plenty of parking space. nice laundry room.

no plastic laundry bag provided to take home dirty clothes as you usually find in the closet at most hotels

great laundry room as well

and spacious room, nice amenities, great decor, huge flatscreen tvs, great fitness area and laundry facility,

rooms on the first floor were hard to find and a long walk through pool area, exercises and laundry area

the lobby was pretty and they have a pool, gym, and laundry on the same level

that it had a guest laundry room

a bit dated, but functional.. no gym.

also the lady who tended bar was superb

the lobby was pretty and they have a pool, gym, and laundry on the same level

it also has a self-operated laundry room which is handy for washing your clothes

they also have laundry facilities at reasonable

money for the laundry :(

though seemed to be cleaned had huge stain on it (brownish color) - it made me wonder how the laundry is being

the hotel was clean and comfortable and i appreciated the onsite laundry (getting rarer these days)

location, laundry facilities

free laundry great for long travellers

big comfortable beds and spacious rooms, facilities, especially free laundry access and gym were wonderful

is all you need: airport shuttle, gym, laundry and a simple but very good breakfast

the self serve laundry facilities were a huge bonus and came in very handy

appreciated the free laundry facilities and the fitness center as well

there could be more laundry facilities.

having a laundry was a nice bonus. the breakfast was excellent. the location was close to the

they had a free laundry machine and dryer

we could also use the laundry room, free of charge

us the worst room available next to the laundry, pool & gym

no laundry service

our roo. was across from the laundry room and we could hear the night shift staff talking

no laundry facility on-site rooms are kinda small

dunkin donuts, d'angelos, and joes american bar & grill within a minute walk of property

room, sea view, convenient laundry machines; right next door to subway station for easy trips into central

from 6:30 am to 9:30 am, they have starbucks, a swimming pool for those with children and a gymnastics room

the shuttle driver for the airport was very kind and considerate

no bed linens or towels for over a day, kids where cold as no blankets

my kids were so disappointed that the pool was closed during our stay

the laundry facilities could do with more machines

liked the availability of free parking, the fitness center, the guest laundry, and the free shuttle to logan

of the facilities like airport pick up 24 hr coffee guest laundry superb breakfast staff was super fast in

convenient, laundry room needed to be cleaned

love that they had guest laundry available

laundry machines broken

i was very pleasantly surprised to discover we had washing machines and dryers for laundry on each floor

full of boxes stacked badly, the door of the bending machine gets stuck, the big doors of the laundry facilities

with hypodermic needles drug paraphernalia trash the hallways smell of something sour rotten this laundry being

looking at the building from the outside, it looked awful, with laundry hanging in the windows and a lot of

small exercise room and laundry (cheap

room smelled like dirty laundry immediately

laundry facilities great

gym and swimming pool are nice

soft beds and pool to entertain kids

fairly decent with free laundry services available.

laundry service is a surprise

new with free laundry room

great amenities, free guest laundry facility with complimentary laundry soap

didn't know where the laundry was and sent me to the wrong floor twice

like doing bit if laundry after a long trip and having to battle housekeeping using guest laundry

the room was great gym laundry close to beach shopping good foods

laundry facilities; ability to get food until 9

the gym is clean and the laundry is installed, which may have been helpful during our stay.

the location for me new hotel liked gym laundry breakfast was good also

the room is really spacious and includes kitchenette. there is a gym, swimming pool and laundry

great laundry facility's

staff was helpful. good coffee and good breakfast.

so comfortable, large rooms, gym, breakfast included

with 2 kids at midnight ud83dude1f

hotel with all facilities necessary including a self-service laundry

shuttle is convenience. having microwave, food from hotel shop, laundry machine

didn't use but customer laundry center and business center looked great

happened both times i went to use the laundry facilities so it was a minor

other facilities included guest laundry, pool, gym and restaurant, which is helpful as the location is not

also, it says it has laundry but it only accepts quarters so i would need 16 quarters to wash and dry

they said they hadn t got laundry back

were doubles not queen no laundry

laundry using system

pool and sports deck all in one is the best thing ever when you have kids

some residents couldn t do laundry

well appointed laundry room

i had to go find the staff in the kitchen to ask them to open so i could eat

a place to get a variety of snacks would be helpful. a mini bar in room.

shuttle from airport took a while and it was freezing cold.

no laundry bag

comfortable beds. excellent staff. laundry facilities were good.

next door to a nice italian restaurant and they had a guest laundry.

property was not up to hi express levels of service no restaurant, bar or pool was available during our stay

very nice pool

clean and comfortable. staff were nice, and great facilities. nice gym, game room, and laundry.

they have housekeeping every days the place is well secured, laundry facility and a gym.

a big plus for the free diy laundry service

the washing machine also broke down and we could not do our laundry

beautiful and spacious hotel with a wonderful restaurant, gym and laundry room !

helpful personell, laundry for guests, pool inside hotel

first time i used the onsite laundry

great laundry room, appreciated

the laundry was out of service

the bed was wonderful; the breakfast was great! everything (laundry, pool) was very convenient.

huge room, very good kitchen, laundry room nice breakfast

clean and updated everything felt. availability of laundry services. kitchenette nice amenity.

breakfast was full of wonderful choices, all hot and fresh

booked for the pool, but the water was cooler than bath water and a bit too cool for me

i typically avoid them because of the kitchen and cooking fumes

some of the corridors and the laundry need refreshing, maybe more light or new carpet

onsite laundry facilities

check-in; having a laundry facility; rooms had nice wall art (somewhat modern feel); price was amazing

they have a pool and excise facility and where you con do laundry it's got all the things a person needs when

that the laundry is gross and holds water and loud!!

front desk employees/ housekeeping she was rude and in helpful our towels smelled like sour laundry

gift shop to buy snacks, ice cream, laundry liquid, drinks

breakfast was

did not get to use the facilities, so cannot comment on pool or gym

appreciate the fact that they are pet friendly

a little pricey, inconvenient personally laundry service

no facilities like laundry, gym

no laundry on site street traffic very clearly heard at all hours

the bed was comfy and the pull out worked well for our kids

hotel tried very hard to let customers have a nice breakfast during this time

nice rooms with refrigerator. big bathroom. nice gym

in-room a/c very noisy wifi too slow to be useful, difficult to log on

breakfast bar was great

almost no information provided - i had to ask everything myself (how to get to the room, where is wifi password

nice breakfast included located near most attractions clean friendly staff self parking

laundry and gym within the premise is really good

the laundry machine and dryer in the basement was very convenient

room service only every 5th day

breakfast, free wifi, free parking, free fruit/coffee/iced water 24-7, free hbo and nice size tv

laundry and gym within the premise is really good

when i asked about laundry services, i was told i had to go next door to another hotel and use their services

machine on two floors were not working and had no laundry so had to go to the hotel next door to wash clothes

guest laundry was at sister hotel next door.

no laundry

breakfast, service, pool, staff, cleanliness

laundry soap did not dissolve in washing machine

decent room, decent location, laundry on location

as a family of 5, i appreciate laundry areas for guest use (minimal additional

submitted items for laundry indicating that all items should be ironed and folded and twice the items came

room had a great view and we were very pleased with the kitchen in the suite featuring a full sized fridge

the laundry service is convenient

proximity to the t station for the subway and there was a laundry room.

good breakfast

nice gym facilities, which my son and i enjoyed

room service was also excellent as was the breakfast

also, no laundry on site

room located next to laundry and gym

am not sure why the second night, both my kids and i had severe asthmatic symptoms requiring us to take our

loved the scooter and camera for kids

the kids really enjoyed the back elevator for access to the cambridge mall

some staff unfriendly, room location over entrance door noisy. was not pet friendly.

wifi

wifi signal as keapt going off and on

could upgrade their wifi

great staff, very clean, lovely interior and an excellent gym.

good location good gym

not have any bar soap for sink or shower or conditioner

didn t have room service

no room service and restaurant closed early for breakfast and dinner

no drink service, no drinks or meals offered, no room service, no music

we also used the laundry facilities, which were well kept and had complimentary travel-size laundry detergent

clean - wifi was fast enough to watch movie - staffs were friendly - supermarkets and restaurants are

the lobby atmosphere, room amenities (tv features pandora & netflix, kuerig machine super fast wifi) and the

would say not having a pool but again, the kids didn’t even care that there was no pool

early check in and friendly staff. great location.

hallways are very tight especially when housekeeping (and their large cleaning/laundry carts )is trying to

incredibly helpful in all areas of the hotel (parking, help with luggage and valet on arrival, laundry service

no laundry service at the moment

no guest laundry

we were able to get an early check in and the front desk and valet were very friendly and accommodating

the only downside i would say would be the breakfast. wasn't worth eating the breakfast.

it is next to the drug dispensary so the street has packs of kids smoking dope. not very savory

comfortable beds and little special touches like a dim focus light next to each bed and a foot bar in the shower

my bf and i really enjoyed having a cocktail or two in the bar off the lobby before going back to our room- it

every sports bar around the area packed after a game

very nice and clean house with a kitchen

no self laundry facilities

staff - even the laundry team offered help

there is one elevator that is always packed with staff carrying cleaning equipment, food, dirty laundry, etc

delicious restaurant, fancy water, gym, and comfy beds

limited room service menu

restaurant staff including room service person were all very wonderful

no restaurant or room service.

restaurant or bar at the property as well as the launching area is very small at the entrance of the hotel

water, tea and coffee bar was very appreciated

the cleaning staff left their laundry and cleaning carts in the hallway overnight

was that the first thing we saw when we opened the door to our room was the pile of dirty laundry on the floor

no microwave or refrigerator in room and no laundryroom

gym was clean, new equipment and had everything for great workout

the shuttle to the airport was a plus

big room and laundry facilities

however we love the gym and the convenience of laundry facilities

good facilities (gym, laundry room) and the staff was super nice and helpful

laundry room was convenient

the space of the room - the friendly staffs - laundry

i would have loved to have stayed in the bar area for a nightcap but not with the loud music and teenage

good price but with that comes partying kids in the rooms

the hotel supposedly gave us a pet free room

like 75-80 the entire time) 2) no early check ins 3) pretty dirty and run down 3) late night room service randomly

good location. good front desk. nice gym. comfy rooms

disappointed with the laundry, so small and dirty. and no breakfast provided.

used the hotel laundry service which ended up disastrous

very easy access to mit and kendall/mit station. fantastic gym facility. very helpful staff.

comfortable beds, heating/ac worked fine, and a nicely-appointed gym (two racks of dumbbells, squat rack, lots

staff, clean room fast and simple to use room service

it was nice having laundry facilities on the premise

laundry facilities a big bonus

north end, plentiful breakfast buffet including fabulous hot pastries, very helpful staff, handy laundry

wifi wasn t very strong in our room but otherwise it was faultless

small breakfast selection and small gym.

the surrounding amenities like supermart, train station and food outlets as well as the pay laundry facility in

the location was ideal, the ability to do laundry at the hotel and have our hire car parked by

the laundry room was small, the gym could be a bit larger.

2nd floor is stocked with amenities gym, connected to shopping center, laundry room

the ironing board cloth, the shower floor and the laundry machines were very old and very dirty

location the friendly, professional and helpful staff the quality and variety of the breakfast entrees the large

the nighttime clerk was nice when ice machine was broken he was prompt with getting us some kitchen

breakfast was great

this is the cleanest hotel i have ever stayed in bar none. location, right next to subway.

there were also snacks waiting for us and wine tasting at the bar in the evening

liked that the hotel provided washers and dryers for self-service laundry

while i appreciated that the hotel provided washers and dryers for self-service laundry, i was a bit put-out

great location, fantastic guest laundry room, nice sized rooms.

bar only had basketball on at night and they wouldn t let us sit at a table near the football

pool needed cleaning

i could see a laundry aide across the hall

nice amount of room in the unit. the laundry facilities were great.

until finally a man came from downstairs, and yelled at the boy for not telling me he was doing laundry

hotel specifically so that i could wash clothes halfway through my trip but they had run out of laundry detergent

full laundry

location & room, staff were friendly & helpful, laundry facility

observation deck, free laundry

free diy laundry need to be mentioned

the laundry room had 2-3 washers and 2-3 dryers, all of which were free to use

amenities and facilities complimentary laundry historical building cleanliness and comfort i would give 5 stars

no bar to meet our friends we visited

need a bigger gym or access to bsc next door

also breakfast is not included in prices and is very expensive

bed was comfy there were no relaxing reception areas the lifts smelt of smoke breakfast not included the trash

bathroom,bath (tub) is past its time (painting is peeling off),showerhead with only narrow jet, laundry service

restaurant and bar were amazing

you have to pay for wifi in your room (i recommend becoming a guest member of the hotel for free before you

free wifi in the lobby

kids and i just stayed at the omni for new year's eve

my paperwork stated the hotel had a laundry which i was counting on and there was no laundry.

laundry facilities or services available

no laundry facilities. a lot of garbage on the streets in the neighborhood.

the hotel offered free internet and was also pet friendly

i had requested an early check in and they had me in my room before 10:00 am along with an upgrade

cq in a chicago has it's own guest laundry, unlike this one

not friendly, the family room we had was really small with pull out bed and lost two items of my laundry

although the corporate website claims laundry facilities, there are none

it could have laundry facility, like the club quarters in the loop - chicago, il

website says free laundry is included , but they did not honor it

(laundry smell seemed to have been pumped into the room somehow) i was moved to a smaller darker

this experience was deeply unsettling, especially given that i am not a pet person

plenty of space lovely breakfast and brunch area and a great bar

clean and friendly the staff were the restaurants and facilities especially the pool and gym were all great

the gym facility was very good within the very small space and the sauna was marvelous

beautifiul hotel great location . kids liked saltwater pool and hot tub.

we actually chose the hotel partly because of the pool which was out of service.

beautifiul hotel great location . kids liked saltwater pool and hot tub.

excellent location overlooking the harbour and the bay nice rooms and tasty breakfast ,

the gym and pool area are fantastic, lovely views of harbour

there s also a laundry room which we had to use and dry our clothes cause it rained on us during the football

there was a gym and laundry facility on the property which would have been great

gym, laundry, great breakfast, atm, kitchen in room, well furnished

staff from housekeeping to front desk to shuttle drivers; very clean hotel and excellent clean laundry facility

good laundry facilities at a very low cost downstairs