parking facilities great

staff could not be more helpful and the bar area is 1st class

good breakfast and tapas to die for

the bed was so comfy and breakfast was delicious

the team in the bar were also very nice and attentive, creating a relaxed and enjoyable atmosphere

the breakfast was amazing, as were the bar snacks we had.

lady behind the bar was amazing

in history and has been very tastefully updated to provide a friendly, traditional, locals bar with comfortable

real ale in the bar was top notch

smell from the bar in room directly overhead.

in terms of our room, i think we must have been next to the laundry dept

main building itself is has charm to itself with the ivy covering the building and the real wood fireplace in

quality of food both dinner and breakfast

enjoyed my stay, but after several conversations with the very helpful staff the wifi was very very poor, and

the extremely thoughtful happy birthday plate brought out for my partner during dinner and all room service that

room service girl very helpful excellent.

everything. great room. great staff. great location. great bar food.

18 hole golf course, leisure centre with well equipped gym and swimming pool

parking is ample, and a great location for our needs

the spa facilities were very basic

car parking is plentiful ( after parking in the main car park and checking in i moved the car closer to

dining room was fine adjacent to bar and lounge and beautiful decorations

lovely grounds and old building but with modern parts . bar restaurant area super stunning

large parking staff all very

know what to expect when i book and i am never disappointed it also has a fantastic well equipped gym which i

no laundry service

no laundry facilities

golf course was challenging but in great condition, the room was comfortable and the breakfast was

staff were lovely. food in the restaurant very good. good, secure car parking

very nice bar and restaurant area

t always the hotels fault) with traffic, creaky staircases, hearing other bedrooms moving around, laundry machines

noise from the laundry area, it sounded like the washing machine it woke me about 3 o/c couldn't get back to

comfortable rooms. room service very good

no restuarant in evening or room service

andy at the bar was great

i had one breakfast and it couldn't have been better

stay but 15 for a breakfast is expensive i have stayed in 5 star hotels and the breakfast has always been

expected the gym to be larger than it is but it was my own fault as i didn't look at the photos properly

and room , car parking and evening meals

breakfast and room , car parking and evening meals

used the spa and pool, what a brilliant way to relax on a very chilly day in january

room service bringing the food to the room without covers over the food

surroundings, beautiful featured room with excellent spa very clean and all the facilities you need

restaurant and bar were both lovely

amazing staff. especially mo at breakfast

cramped room set above laundry room

of damp in the corridors me room was really hot a stuffy, and was woken at 6 am every day by the laundry lorry

bags of laundry left in passage way to reception

also hotel does not have a laundry

and dirty laundry bags left outside our room smelt and it was a none smoking room but smelt of

i took a picture of it which i am refraining from posting as no doubt it came back from the laundry in that

was excellent, the staff were lovely although having asked for a quiet room we were opposite the laundry store

gym was small but has what you need for a good workout

the setting is in beautiful grounds and the gym is well

food did not meet our expectations as we waited a little too long for room service and it was almost

laundry pick up lorry arrived right outside our room at 6

so we booked two nights,when we arrived into our room,what a nice surprise (white swans and pink petals all the

great staff. comfortable room and great room service. have booked again.

more disabled bay parking.

breakfast was lovely and plentiful and all staff members from reception to other staff were very

not sure how they do their laundry but the smell of their towels was a disgrace two peacocks outside the window

we were over the laundry and could hear the machines going all night and there were bed sheets drying on the

laundry on the floor outside every room in the morning unhygienic

very convenient for pubs and the golf club where the seminar was the next day

great breakfast

room was really far from the reception long walk through courtyard and laundry shower tray had crack in it and

on the first night there were a couple of piles of dirty laundry left in the corridor

warm pool

wasn t mentioned when i booked the room, which is why i booked it in the first place oh and the wifi and cell

the free wifi was a nice bonus

very little. laundry was clean and room nice and warm

enjoyed my stay. staff were very helpful and friendly. bar and restaurant were excellent

help with wheelchair, good parking for blue card holder, as said the standard of the acomodation and service

wifi was awful

after conflicting answers about whether we could have room service we did get something to eat

lost laundry for over 2 days

gym, pool and steam room all in good condition

very friendly staff spa staff very attentive lovely pool games room for kids

to find, great location near kenilworth castle close to warwick and leamington spa and pretty close to stratford

clean room, great breakfast & plenty of on site parking.

corridor laundry/hoovers etc left in corridors

there was cleaning products and dirty laundry left in the hall ways

we briefly used the spa and gym and it was a well equipped space

the gym, spa and wellness are excellent

throughout the night but once we made reception aware we was given a free breakfast and offered late check out

no self service laundry facilities as in holiday inn in usa

excellent breakfast

the staff where so helpful with my early check in

service team was excellent, when we arrived with two kids with us

to play bingo was a real added bonus the amount of parents that were just enjoying a drink in the bar area a

no wooden pallets and laundry trolley by entrance would make first impression better

very firm bed tuesday morning early moving of dirty laundry to van - woke us up

we had room service which brought us some very tasty meals

no phone in room to call room service/reception

there is a lovely, comfortable bar area leading onto a dining room, the lower ground floor is suitable for dog

great location , lovely staff. clean. restaurant and bar downstairs.

it was difficult to park and we couldn't use the hotel bar as there was a private function on.

free speedy wifi

lovely room, very spacious, clean and modern. staff really friendly and helpful. good bar area.

hot shower and well-equipped bathroom free wifi its in the middle of town and easy to

laundry was clean, big shower, enough car parking spaces, did not have breakfast so no comment.

wifi password didn't was given at the check in.

family room was fair size and had a mini kitchen

had to stand by the door to pick up the wifi!

hotel was incredibly handy for walking into rugby, and with safe, off road parking

bathroom very tired, door constantly open to a bedroom that looked like a dumping ground for laundry

help with luggage up stairs, laundry left in corridors, poor breakfast facilities burnt dry croissants , no

the bar is cosy

comfortable bed, tea and biscuits in room were nice. good bar choice, good location and parking

large conservatory, lovely lounge and bar area, good parking

sound proofing of laundry room

curtain hanging off rail . laundry delivery outside our room early bathroom needs updating .

no laundry facilities but there was use of an iron and ironing board

room was cold laundry stacked in hallway outside of room

no smart tv in the family room, which when staying with kids would have been helpful

no complaints about the quality/money ratio. there is no coin laundry in the hotel or nearby.

the bar area is in the corridor leading from reception to rooms so does not feel very relaxed and could

the cafe and bar were newly designed and the garden was lovely for an evening drink

central location, comfortable room, good breakfast offer.

lovely clean rooms. great choice of food for breakfast.

didn t like the sports bar with football on all the time

the information from hotel about parking out the back for free was brilliant

great location, excellent facilities and a good breakfast.

perfect location, beautiful room and free parking

comfortable room, very friendly and helpful staff, excellent breakfast, easy parking registration process,

there was used laundry left in skips and rubbish i would not stay

laundry bins all outside the rooms, outside bins over flowing

boards, garden neglected, and the rooms around the back of the building after you pass old large laundry bins

facilities - no laundry services in-house or tie up

laundry baskets full of dirty laundry

the bar was opened and they have a small courtyard at the back and one at the front

no wifi?

wifi available

wifi not working well, breakfast not well organized and slow

great location, easy parking, responsive staff, very comfy bed. light, clean bedroom

parking close to entrance

bar staff didn't know how to pull a pint nor work the bar my wife had to tell them how to do

continental offering at breakfast was limited

staff were friendly and there was plenty of parking

from the receptionists, waiters, waitresses, hotel manager, bar staff, absolutely every single person

easy walk to town centre the proprietor was so helpful for a small fee washed, dried & folded our laundry

no room service, no changing of towels unless you asked for it.

the only very slight problem was the weak wifi.

large rooms, good wifi and free secure parking

it looked like it had a nice bar area (in need of refurbishment) with a nice real fireplace that looked empty

great staff as always, quiet night, woken by laundry delivery but had slept ok until then..

was a very large with many facilities but nowhere to do laundry especially if you are travelling

super friendly staff and amenities. lovely gym, pool and bar/restaurant area

easy accessible, plenty of parking never struggled for a space despite driving a horse box

good choice from pizza to steak and they serve starbucks coffee in the bar

internet access was very poor couldn't get wifi access to upload photos to family and

we enjoyed a lovely dinner and breakfast

breakfast was absolutely gorgeous

music until 1 am every night, out of control chinese kids from a wedding running up and down corridors late at

the evening meal was very good, bought from the bar menu and very reasonably priced

the staff and the view laundry was clean

great building with bar and restaurant friendly staff and close to coventry

although there was no designated parking space for a luton van, she found a solution and made sure i could

the homeless people sleeping the the bar area all night. drug deals being done in the car park

i had kids with my and we were freezing

clothes that arranged by the hotel to laundry did not came back on time resulted we lost the clothes and ruin

welcome and fast at getting us checked in we had no problems went and had a couple beers at the bar and both

just need to invest in room service apart from that everything was perfect

the staff were helpful and the room was comfortable. nice breakfast.

the environment and strong wifi

wifi was not reliable

free parking, great breakfast, attentive staff, smart tv with streaming

loved the spa in the bath

has a small 'exercise room' which was useful but you also have full access to the university gym and swimming

it resulted where i needed to pay his bar bill of 55 in order to resolve the

location at the heart of the campus, large spacious rooms, excellent breakfasts and access to the gym and pool

kitchen open quiet late and good vegan choice

we didn't use the pool/gym, but may well next time

location perfect, very clean, car park, gym, all good

the welcome, the food, the hot water / drinks free wifi extras available room service

from the lift ad also noise from the laundry comes up through the air vent - would switch off the beeping noise

laundry service is so complicated and takes long time

would have preferred to have laundry bags

my room was clearly above some kind of laundry and i had endure noisy washing machines and spinners until about

stay here regularly and the staff are always fantastic including bar staff

laundry, hotel not clean, no drinking water provided in the room

everything no laundry hard to pay for the accommodation no atmosphere locals telling me not to have any thing

weak wifi

to check in even slightly early costs 15 and a late check out

the bar was friendly, with an enjoyable quiz night event going on

no laundry service . menu should be more varied especially the salad options .

i would also provide laundry service

24/7 room service

the room service menu had changed from the one advertised which was slightly disappointing

so much so we did not trust ringing them for room service so went downstairs to order but even that was met

room myself housekeepers not wearing pep at all bedding towels from various rooms put in one laundry bin instead

possibly because it's near the laundry

requested late check out which they never put in the system so cleaner came knocking on my door at the long

especially izaballa on reception who went out of her way to help arrange a taxi in busy time, bar staff and

retail and entertainment park close by, as is a fast ev charger (though it was not working during our stay)

there was no laundry service at the property which i personally consider as essential (it is possible given

parking was good

noisy during the night with kids driving cars outside

easy to find and close to local pubs and restaurants , bar and breakfast area clean and modern.

loved our stay, it is located in an amazing area with plenty of shops surrounding the hotel, free parking is a

quality for 4 star laundry & service room outside our bedroom 135 noisy early morning fittings poor no bath

everything staff amazing the most helpful staff iv ever met great with kids they would do anything for you and

liked the spa facilities and the location

the food is lovely, the swimming pool is wonderful, i would recommend

spacious room with lovely breakfast and good gym and spa facilities

small grotty changing area, tiny shower around 6 inch gap wiggle room around me, no complementary laundry bags

example: white van man turns up outside hotel main door at 08:30 to return clean laundry and remove dirty

was decent, surprised it was deep but options for the kids in a smaller food

the bar area could be improved as could the availability of real ale

price for electric on the ev charger

could get wifi to work not a criticism

food aimed at children had to have adult meals needed smaller portions aim at kids

wifi was a bit patchy but there's good sky wifi reception anyway if you have access to that

wifi was very good and no hassle to log on to

we also had no access to the spa facilities, parking overnight was at an extra