it was right over the front entrance by the laundry cupboard

easy parking and great breakfast. loved having use of the pool and sauna.

keiley on reception was extremely helpful so was tom and the bar staff they should be commended

free parking and wifi, pool and jacuzzi

room was spacious and clean

the small gym was good for a quick workout

friendly and helpful staff easy parking nicely decorated room and good bed/linen

wifi was not great

the reception and bar area were welcoming and well set out

we didn't experience any issues with the wifi

fully key coded access. functional kitchen and laundry

is very reasonable good facilities locally staff were helpful laundry dacilities (didn't use but good to see)

also we used laundry as free

stayed several times- always good parking, ensuite rooms are nice and clean, with codes for doors

be cleaner wet room leaked into bedroom tv didn't work well wifi is terrible thin curtains decor is incredibly

doors bathroom inside door could do with a varnish- one corridor had huge black bags -probably laundry and travel

grounds to wander around before breakfast

the beautiful luxurious vintage feel of the place but also had great free wifi, helpful staff and amazingly

the room was cosy and clean, wi-fi was strong, and breakfast was tasty

room service food not good

shabby corridors, rooms still being cleaned at 5 o clock, with hampers of dirty laundry and dirty bedding on

the whole venue from the ceremony to the wedding breakfast was exceptional

fab brekkie comfy rooms free car parking reasonable price for food and drink

clean room ,nice hotel,kids was a very happy thank youud83dude43ud83dude43ud83eudd29

stayed 2 night and room service for me evening meal - i left half of the meal the first night and both trays

laundry extractor in room, which was fixed quickly after i called

relaxing swimming pool, sauna and steam room

everything.. except the the kids swimming goggles costing £15

room and wifi good for working

nice bar area, kids enjoyed the pool

sounded like a laundry machine running all night

great location & room service available staff friendly and good breakfast.

pool and gym room size and comfort restaurant

the spa was broken for half our stay

the added on car park and the added on breakfast.

didn't look like they'd been hoovered for week, laundry and laundry cages left in the hall ways

when walking to my room around 5pm in the evening the corridors were full of laundry / dirty food and the place

laundry trolled parked outside room door

loved that it unexpectedly had a little kitchen with an air fryer

room i was allocated was cold and full of beds for kids not the sofa i had expected this was changed straight

room was next to the laundry which was noisy at times.

room, pool, breakfast. customer service.

quiet, clean and comfortable. in house restaurant and bar facilities very good.

are absolutely friendly and very helpful the hotel is very clean and the bar is amazing the fish and chips is

clean, friendly, great breakfast. pool was great. good location for alton towers

friendly and helpful staff. parking laundry, cleaning service

wifi didn't work upstairs

was lovely, lots of choice, staff members friendly, room and hotel clean, plenty of parking spaces and close to

only issue was the wifi was hit n miss

the wifi kept dropping

dated interior, wifi is hit and miss, wallpaper coming off the walls, an old pint left on the bar for the entire

adequate parking and a great location, easy to find and very welcoming

very minor observation would be that due to work on the bar there was a limited selection of cider, however i

a very nice member of staff but then we realised we only had 1 towel, half a toilet paper and no wifi passwords

lovely room all very clean and well presented - room were warm, and spacious and very comfy good parking off

wifi good

card payment not taken at the bar in the events venue ( although that might be a good thing!)

good, bedrooms great with comfy beds, staff very friendly, and there is a table in the bar area that looks out

comfortable, good parking, good location

farmhouse hotel friendly staff lovely clean rooms great wifi plenty of parking excellent breakfast great evening

beautiful bar area

plenty of spacious parking

spacious rooms. handy parking right on your doorstep.

will need a car if you are staying in this hotel and there is plenty of parking

the breakfast too was delish

lovely bar with great view serving cocktails etc

wifi not available

no body lotion in the bathroom, they provided a smart tv but the wifi was blocked to stop us accessing netflix

tv and free wifi

of dining options, no room service

room backed onto the laundry room which was noisy

there was no laundry on the premises and washing had to be sent out; as there was no listing for 'slacks' on

cashless and had to pay via card for laundry

location near city centre, walking distance of shopping centre and restaurants, bars, theatres etc

my kids loved that it had a pool! facilities are fabulous for only being a 3 star hotel!

laundry was not clean, it was kept folded on a shelf, it was smelly, the one left in the washroom,

mistakenly took my personal towel from the room but that was ok since i found it from their laundry bag but then

was very soft and unfortunately it was october so all the kids that have just left home and got to uni with a

wifi wouldn't connect at all so i had to use my phone to tether - but otherwise the room was great,

had a good gym as well

wifi is free and also had tv with netflix and stuff

very fast wifi and excellent value for money

the wifi was perfect and i enjoyed the complimentary kettle and fridge and tea and coffee options

only problem we found was the wifi had times when it dropped out

wifi wasn t great, kept disconnecting but for the price we paid can t grumble

faced this experience at previous day of my check out, laundry was not returned on time

can get pretty noisy. water (tap & shower) takes a while to become hot. gym is quite small.

wifi a bit patchy. paying extra for car parking felt strange.

we loved the large room and the grand bar area. the hotel has lovely details like stained glass.

windows were quite good for sound proofing but the bar across the road was very noisy (loud tv in the room scale

would have liked if there was a laundry service.

during housekeeping times the hallway was crammed with dirty laundry, room service trays, hoover sprawled across

and i had hoped that their would be laundry service as well and there wasn't

laundry is missing

the wifi signal was strong & the choice of tv channels was good

alas, when we arrived, there were 2 other cars and a laundry lorry that blocked most of the driveway - not a

it s not even a damage deposit it s in case you want to spend anything at the bar or room

the room was spacious and clean, the wifi was fast, and the staff were extremely nice.

understand it s a pet friendly hotel but there should be separate floor and rooms for people traveling with

hear kids running in corridor, tv playing in neighbours room and chairs being dragged in upstairs room

the bed and less noise in the morning from laundry lorry and other guests banging door's

to small room for 2 adults and 2 kids.

plenty of car parking

were rude and could barely speak english - we were advised that we could have an early check in by louis and

very friendly staff, free wifi, air con in rooms, comfy beds

shared a twin room on the lower floor and it must have been directly below or very near the laundry room

no laundry facilities available however excellent value for money.

no laundry service..

bed, well lit in all areas, quiet, easy parking, all good, highly recommended be it just in passing or a longer

excellent location very helpful staff and very friendly. great breakfast

huge family room with kitchen corner - great value for money - excellent location, easy to find - very clean

lovely full english breakfast with energising breakfast radio in the background.

spacious family room with bonus kitchen unit

easy parking

ud83dudc4d the breakfast in the morning was lovely,full english and freshly cooked

got to be down to the member of staff that fitted them, surely that should have gone back to the laundry and a

gym was very basic and no laundry facilities. we stayed for a week.

fantastic staff, free parking, best room facilities.

the wifi kept cutting out.

it's a pet friendly hotel with lots of grassy patches for them to enjoy

no menu in my room for room service - shock horror

friendly staff, nice bar, decent food, particularly breakfast, good wifi

there is free wifi and good parking

large victorian house, with ample on site parking about 1/2 mile from the centre of leicester

wifi didn't work. no plug next to bed

if i am staying for more than 2 days, i'll love to do my laundry

the only simple improvement i d love in any/all hotels is adding a coin operated laundry as families often

place so stay food was lovely large selection of food for breakfast and i had asked for rose petals on my bed

good gym as

the gym and pool facilities were fantastic too

laundry not provided

room was very noisy throughout the night, especially as it was situated above their laundry loading bay

, nice big bed , tea & coffee in room , a lovely breakfast lots to choose from and a great bar

kids loved and it

facilities are good,car parking with ev charging facilities. friendly staff

in rooms noise from laundry room and extractor fans breakfast was a bit chaotic with limited

nice quiet hotel, had spa facilities to our self on a saturday afternoon

the bar and restaurant are lovely with a nice atmosphere

unfortunately the pool was closed for refurb

everyone with the same brush and feel the need to ring around all the rooms to treat folk like kids and remind

or lunch or dinner, when we went to look for our room we at the back amongst all the cleaning and laundry

the room looked shabby we was woken up by the laundry van right outside the window and large metal cages being

the temperature in the room was unbearable and we were next to and underneath maintenance, laundry etc

easy to stay at, pet friendly,

response from room service

had an issue with some dirty laundry from previous guest being in the room

as a family with kids i expected they would put us in a room not ext to few single guys who was drinking all

want to help till we took it further i was very disappointed that i was told i could have an early check in as

gym was excellent

rooms good wifi - the only issue we stayed next to the rear fire exit and your staff stand there having a

room wasnt ready on arrival due to laundry issue

lounge area for bar could be bigger

good for families. lovely breakfast. very nice staff.

cleanliness of rooms, bar and restaurant area, easy parking and close to amenities

value for money was amazing as it was kids go free so we had a night for 4 people, including breakfast

location is perfect for getting into nottingham by public transport so no parking problems.

the wifi was not too

location, bed very comfortable, easy access and parking

plenty of parking

great hotel and lovely setting in the golf course

he came to my room, confirmed hearing the noise, but said there was no laundry on that floor and suggested it

nice room on 11th floor, but next to laundry cupboard which was made a bit of a low noise, although this was

just to drop the bags it is around 30 meters from the main door, if you are traveling alone with kids it can

breakfast was good, kids pizza was huge and was lovely

gym was not great

criendly atmosphere and staff, good food reasonably priced. plenty of parking.

there is plenty of space for parking in an enclosed area (locked at night)

quiet clean rooms, friendly efficient staff. secure parking. excellent meals.

wifi wasn't great.

plenty of spaces to sit within the hotel space, hotel smelt fresh and was clean, plenty of car parking space,

the room was also noisy (over kitchen - dishwasher or laundry room - washing machines

no facility for pressing clothes or laundry

in the city centre with parking, the beds were comfortable and the staff were the most helpful, room service is

i ordered room service which was very quick and delicious

room service top notch, and the best fish and chips i have ever had in my life

i was particularly impressed by being allowed to store my push bike in the laundry room over night, although,

i got a discounted room upgrade and late check out - this along with tea, coffee, water and other extra touches

room service, breakfast, the room.

the room facilities were fantastic and room service was prompt and kind

there was no room service.

robe provided and when we asked for another we were told that they had not yet come back from the laundry

saturday morning, when i asked what the noise was the next day, i was advised that it was their laundry servicers

bar and breakfast, plus the staff in the bar were great

breakfast and staff were absolutely great all over hotel from housekeeping to bar staff

the bar staff richard and kerian where fantastic

to get in shower,but not a problem only there 2 nights,but always laundry trollies in corridor

we had to ask where the lift was once given the card key and also had to ask about breakfast times

omelette from my view of the stove was never freshly made instead the staff when behind the kitchen and it

room service the food quality wasn t good

noise from kitchen fans