a little health smoothie served at the pool was a lovely and unexpected surprise

beautiful hotel, top notch staff, high end food, stunning surroundings, relaxing spa and spectacular rooms

wifi wasn t great and we struggled with the ev charger after a 4 hour journey this was a

extra kids bed should be changed to more comfortable

breakfast was excellent, staff very friendly and accommodating

the breakfast.

disability parking, only two near hotel, we needed spaces for two cars so an able bodied family member had to

other suggestion for the room is to have a welcome pack showing what facilities you can get and room service

location for silverstone, great place to stay, with a great bar service & excellent choice for breakfast, bar

free parking, ev charging is a plus (for a small fee)

service (including the lovely cooked breakfast from debbie), exceptionally family friendly (my kids even got to

smell from the bar in room directly overhead.

the bar had loads of atmosphere and was a friendly place to spend the evening

real ale in the bar was top notch

i dont think the pictures of the bar do it justice as it has a really warm cosy pub feel

laundry pick up lorry arrived right outside our room at 6

my stay was amazing good beds and better location my kids loved it

they cash up the bar before last orders

would have liked option of soya or other dairy alternatives at breakfast. didn t use wifi .

were shocking - kids swimming lesson when i went

nearby parking well lite

i used the gym, it had a good selection of equipment and was clean and tidy (i was the only one there)

breakfast was delicious, staff were so helpful and great atmosphere

room service confusion: during our second stay, we ordered room service for breakfast, which had

good parking

was a very large with many facilities but nowhere to do laundry especially if you are travelling

great staff as always, quiet night, woken by laundry delivery but had slept ok until then..

breakfast is always spot on and staff are friendly and patient

told my breakfast was added during check in but unfortunately it was added when i went with the kids to eat

kids eat free, kids play area, swimming pool, nice food

no laundry service

no laundry facilities

hotel, comfortable mattress, tasty pizza in room service, clean and tidy ud83dude04 slept

golf bar prices were very reasonable

it was beautiful and had an amazing view, golf course was excellent as well

laundry was clean, big shower, enough car parking spaces, did not have breakfast so no comment.

the fact the room had kitchen units, hob, microwave.

had to stand by the door to pick up the wifi!

although had a bar actually had nothing to sell in it

welcome, room upgrade on arrival at no extra cost, great location and free parking

ideal location, small but comfortable and wifi perfect for a zoom meeting

free wifi, friendly staff

wifi in my room was patchy and the cooked breakfast, although fresh and tasty, was not very hot

it was difficult to park and we couldn't use the hotel bar as there was a private function on.

room was comfortable, wifi was acceptable and i was in a room probably furthest from the router

to be some confusion between restaurant menu bar menu and room service menu

6 - they offer room service - wonderful

the room was excellent and the breakfast was superb, we loved it.

nothing not to like, great town centre location, safe parking at the rear, stunning gardens

poor bar and bar staff

i asked byron whether the hotel offered 24 hour room service

very poor, carpets on stairs and landing in awful condition, breakfast was pretty poor, wifi not good for work

would of liked to have breakfast but we did not make the 9am deadline

the bar area was spacious and comfortable and, again, very friendly staff who were more than happy to

they were extremely helpful and the breakfast was delicious

easy walk to town centre the proprietor was so helpful for a small fee washed, dried & folded our laundry

large rooms, good wifi and free secure parking

nice and conveniently placed for the town,very clean room and plenty of parking.

close to town centre had everything we needed good parking facilities food available if wanted

very friendly staff , good parking.

help with luggage up stairs, laundry left in corridors, poor breakfast facilities burnt dry croissants , no

bathroom very tired, door constantly open to a bedroom that looked like a dumping ground for laundry

wine bar and the lady who was running it

great location , lovely room, and having a balcony made the room amazing . plenty of parking .

comfortable bed, tea and biscuits in room were nice. good bar choice, good location and parking

not having a washing machine or laundry options

breakfast - excellent

able to bring friends to the pool or gym facilities who aren't staying there but you can to your apartment and

fact the security guard would not let me drive my vehicle to escapade, he said there was no parking

it would be nice if there were proper cooking facilities rather than just kitchenettes.

breakfast was really good

my bathroom and room was good for just me and wifi was excellent

breakfast was also very nicely done with a lot of options (hot and

i really enjoyed the room service

also there wasn t enough drinks at breakfast

about laundry rooms & dryers on most of the night

not the hotels fault but a johnsons laundry service truck driver ignored the give way to oncoming traffic sign

of attention to people not showering between the saunas and pool , jacuzzi needs to be checked before opening

the spa and swimming pool was delightful

lovely dinner and perfect room service breakfast for an early start

laundry service truck parked behind us when we wanted to leave in the morning - bad planning as

my bath towels smelled of food. maybe the laundry area is near the kitchen?

one wall had some weird dirt on it. no menu for drinks only food for room service

the receptionist they should do dessert on there menu as i would of had one and a drink from the bar but because

to order room service as i was tired from travelling, the room had no phone, i was told to come down order

corridor laundry/hoovers etc left in corridors

there was cleaning products and dirty laundry left in the hall ways

wifi throughout

throughout the night but once we made reception aware we was given a free breakfast and offered late check out

no breakfast. room only booked

wallpaper peeling off dirty laundry left on the landing

on the way to our room, there was a sofa stacked full of dirty laundry and cleaning equipment (this was late

wifi code didn t work

wifi access only for small business wifi for hotel not provided, i had no wifi inside the room

bar prices good a welcome drink awaiting me in the room, nice

in terms of our room, i think we must have been next to the laundry dept

we did not use the spa as we did not have time but it did look very nice

lovely breakfast and friendly, helpful staff. the hotel and grounds are first class.

arrival it looked like the pictures, plenty of parking and staff very attentive and friendly

of the pool and gym for residents was a bit strange - though the hotel reception staff did arrange access

although no guest laundry, a washing service was available for less than i ve paid at many laundromats

service was just ok. no laundry to wash clothes

like the host, had to ask for 2 more towells in room couldnt find victor anywhere so took 2 from laundry

behind hotel and car park with a window and door out directly on the drive way and opposite the laundry and

code for free wifi didn't work

excellent helpful staff swimming pool and general ambiance of the hotel were very good

internet and room service

our room also had a nice view that the kids enjoyed looking at (ducks in a little pond)

the food and bar was great staff excellent

size rooms, welcoming staff after a hard days work, fabulous choice of items on the room service menu, comfy

no laundry service saturday and sunday

the service area which resulted in almost constant noise from staff access to this area for bins, laundry 'pods

to find hotel, parking was great and hotel staff were excellent

received a pcn notice even though i followed the parking proceedure

free parking, wifi

also when you didn t trouble them to clean your room they put clean towels by the door the laundry service

and they had blue marks on them, staff were not welcoming and came across quite rude, phoned for room service

the layout of the restaurant bar and reception was lovely and there was nothing the staff wouldn't do for us

there s no room service noisy guests every night would be woken up by drunk

good clean room, with friendly staff. bar and restaurant facilities. really good for the price

- the place is in a stunning setting, the rooms are exceptional, the bar and restaurant - are perfect

couldn't work out the tv linked to the wifi.

breakfast was excellent and location was quiet and amazing views

josh turned on the drinks machine so my partner could have hot chocolate then he brought us out a bar of chocolate

rooms in the quad are lovely, other rooms good too, the breakfast area and evening bar are great too, nice

noise from the laundry area, it sounded like the washing machine it woke me about 3 o/c couldn't get back to

t always the hotels fault) with traffic, creaky staircases, hearing other bedrooms moving around, laundry machines

wifi was a bit slow .....not really a problem though

comfortable rooms. room service very good

very pleasant drink in the bar and lots of variety of food available for breakfast

nice breakfast with a good variety of food. free parking. gym included.

as always, poor wifi

the gym is too tiny

breakfast and room , car parking and evening meals

wifi

i also found my dirty laundry that i had placed to one side had been rummaged through

am my kids really enjoyed our holiday in holliday inn northampton,we really enjoyed the breakfast, the

they were great with my kids too

parking

shout out to the lovely breakfast staff who were brilliant with the kids

of damp in the corridors me room was really hot a stuffy, and was woken at 6 am every day by the laundry lorry

bags of laundry left in passage way to reception

also hotel does not have a laundry

cramped room set above laundry room

and dirty laundry bags left outside our room smelt and it was a none smoking room but smelt of

i took a picture of it which i am refraining from posting as no doubt it came back from the laundry in that

was excellent, the staff were lovely although having asked for a quiet room we were opposite the laundry store

the room service only until 9pm

shame there was no pool.

plenty of free parking

strong wifi, comfortable bed, wonderful service, paying for parking was easy

ev chargers weren t working properly

its medieval look and feel without us modern folk having to sacrifice the current amenities like wifi etc which

wifi patchy at best

only i ordered room service for my breakfast the next day it didn t turn up i am disabled i had to go to the

free wifi

breakfast was delicious with a great choice

the wifi was really poor

was a little disappointed in the breakfast.

wifi was very quick

laundry baskets full of dirty laundry

there was used laundry left in skips and rubbish i would not stay

laundry bins all outside the rooms, outside bins over flowing

facilities - no laundry services in-house or tie up

boards, garden neglected, and the rooms around the back of the building after you pass old large laundry bins

bar has bass bitter on tap not seen for a very long time

location was great and breakfast was really good with lots of options and delicious

poor wifi

locals at the bar in the evening were very friendly before we went out saturday night, but we would have been

a free parking just in front

possibly because it's near the laundry

room myself housekeepers not wearing pep at all bedding towels from various rooms put in one laundry bin instead

access to the pool and gym could have been made clearer

fantastic in the present climate rooms excellent clean room service menu good prompt

spot on from the manager down to the room service staff & house keeping

there was no laundry service at the property which i personally consider as essential (it is possible given

and comfy bed good off-road parking and bar very good amenities nearby

bar and reception much better decor and fittings than bedrooms, shame the rooms were not of the

staff were brilliant, just a pity parents let there kids run a muck, so wrong an disrespectful

noisy during the night with kids driving cars outside

quality for 4 star laundry & service room outside our bedroom 135 noisy early morning fittings poor no bath

spa ,christmas trees

options though for the breakfast and dinner especially room service dinner options

spa and gym facilities were not the best and were very congested

everything staff amazing the most helpful staff iv ever met great with kids they would do anything for you and

clothes that arranged by the hotel to laundry did not came back on time resulted we lost the clothes and ruin

good wifi.

the pint at the bar was wonderful also

patchy wifi

and it s pet friendly

the staff and the view laundry was clean

room service after asking

rooms after shower and wifi inside first room did not work

there is free onsite parking too which is also spacious but you must be a guest at the hotel to use it for free

location, respectful staff, free wifi, clean, warm, enough towels and tea, coffee and kettle