30am by laundry lorries being loaded

which meant late evening we could still hear the noise from patrons sat outside, and the laundry delivery around

15 am by the laundry lorry

good wifi

large room in conference centre building. very comfortable bed. room service was very efficient.

on arrival i ask if the bar was open only to be shown a fridge behind reception full of beer

great staff easy parking and easy access to market harborough and surrounding areas .

was poor evening meal in the bar is in the indian restaurant, no atmosphere - tv on, poor food, very poor wine

if you only wanted a drink from the bar in the evening no real lounge area

plenty of parking

beautiful building, lovely location, plenty parking & very pleasant!

the spa was relaxed, friendly and comfortable

sauna, swimming pool and my number

was quite unhelpful when i called to let her know our tv wasn t working to show us the room service menu

gym and exercise room could be bigger- very few machines in gym

great breakfast , sausage was particularly fab

was limited room service food after the restaurant closes

breakfast was cold

lots of cobwebs around in bar

breakfast was a bit chaotic as they kept running out of food on the hot plate

stench in the bathrooms bed a bit too soft noise made by laundry staff picking up dirty laundry just outside

nice breakfast (we had room service), bar menu food

staff were friendly and helpful. room service found a fan for the room on request.

only issue was online it says room service was 24 hours, and water was free

we ate in the bar (there is also a restaurent), we had the burger, which came with

wifi was a bit of a pain having to relog in all the time

we really enjoyed a lovely meal on arrival in a very relaxed bar area

so much variety- they had hot breakfast items, continental, and hot waffles and nutella for the kids

staff were lovely breakfast was good. hotel was light, clean and modern looking.

facilities were good, bar food was nice & the waffle maker for breakfast was excellent!

prefer not to see black mold in bathroom, bit of a stain on sheet but had obviously been thru laundry

kids running & being noisy in corridor

excellent breakfast choice for the kids

liked the room, clean comfy and spacious the staff were lovely, the early check in the help to the room with my

breakfast was lovely and although not loads of choice of hot food, still nice

lovely breakfast included staff were extremely friendly and helpful, going above and beyond trying to

breakfast, lovely newly refurbished rooms, very pleasant outside rear terrace

the staff was very kind and accommodated our late check out time

the room was lovely. the breakfast and room service meal were very nice indeed.

minor point but limited parking at times

there was laundry and plates left in the corridor of the hotel and it was there for 24 hours.

was very clean, reception, gym and f&b staff super friendly, food very delicious

bar man we had on saturday the 19th for our baby shower function spoiled the whole event

bar staff were top notch we were always checked on to make sure we didn t need anything else

pool, comfortable bed, friendly staff

had an issue with some dirty laundry from previous guest being in the room

withs kids no worries, when kids shouting

the door doesn’t open with ease and is a struggle for senior and kids alike

kids’ pizzas fine, starters very good

good to see they have ev charging - which worked

leaky, the radiator was blasting heat and turning it to frost didn t change anything and the wifi didn t

easy parking, great wi-fi, could ve fault the staff or the breakfast

wifi was rubbish and the walls were very thin, so could hear everyone in the corridor and in other

wifi didn't work. no plug next to bed

the wifi could not be connected to

was a lovely clean hotel the pool sauna etc was a really good size

cost of a latte at the bar was 4

the pool was perfect for the kids to let steam off after a long journey and the on-site facilities were spot

the mini bar was full with kids snacks, drinks and 2 empty bottles, one for fresh milk (available 24/7 from

pool and hotel was nice too as well as the food.

for what we needed, parking was easy, room was spotless, beds were comfy, shower was great and breakfast was

excellent hotel. staff are so friendly and helpful. rooms are very clean. lovely breakfast.

room service was lovely- vegetarian option was really tasty and home cooked staff were happy to put

very friendly accommodating staff. lovely atmosphere in bar and restaurant.

breakfast was lovely cooked

alas, when we arrived, there were 2 other cars and a laundry lorry that blocked most of the driveway - not a

pet friendly hotel

breakfast was average, seemed to be one person in the kitchen, so long wait times for food.

big room nice staffs good breakfast..

the bar and restaurant was a great atmosphere for dinner and drinks

laundry is missing

during housekeeping times the hallway was crammed with dirty laundry, room service trays, hoover sprawled across

would have liked if there was a laundry service.

and i had hoped that their would be laundry service as well and there wasn't

kitchen closed at 9, could have done with being a bit

the bed and less noise in the morning from laundry lorry and other guests banging door's

blues bar & grill served lovely food and the staff couldn't do enough for us

staff very accommodating for an early check in as requested

staff secure parking for contractors bar inside lobby food next door, overpriced so had to go for a trek to find

breakfast - not enough variety.

wifi very slow

wifi wasn t great, kept disconnecting but for the price we paid can t grumble

room is very, with everything that you need, ac, tv, wifi, hot water all time, the bed was very confy for my

the wifi was perfect and i enjoyed the complimentary kettle and fridge and tea and coffee options

to find how clean the rooms were with a full size fridge, en suite, and big screen tv and free wifi so i got

faced this experience at previous day of my check out, laundry was not returned on time

amazing decor and bar area, staff were all friendly

room service meal was very good

i ordered room service - it was accepted, but the was told to come

we loved the large room and the grand bar area. the hotel has lovely details like stained glass.

mistakenly took my personal towel from the room but that was ok since i found it from their laundry bag but then

laundry was not clean, it was kept folded on a shelf, it was smelly, the one left in the washroom,

no kids menu in the restaurant

they were warm and the staff loved my kids so much that they got a big box of toys and teddies.

i didn t use the hotel wifi but it was available

the roof terrace was a bonus with a mini bar that served great drinks

the tv didn't connect to the wifi

great location with stunning bar area with views over the city and outdoor seating

tv and free wifi

location, price, friendly staff , homely room , wifi and netflix

ease of car parking; shared kitchen with crockery, cutlery, cereals, milk, fruit juices etc

) bar food excellent and really friendly with dog

were two bar attendants who were very busy with the clients and so it was very hard to converse with

above it was too hard to understand staff and their priority was the bar clientele

staff were great, evening meal was perfect & value for money, reasonable access and parking

room backed onto the laundry room which was noisy

cashless and had to pay via card for laundry

there was no laundry on the premises and washing had to be sent out; as there was no listing for 'slacks' on

breakfast was great

comfortable and clean rooms and having a gym on site was a nice bonus

the only simple improvement i d love in any/all hotels is adding a coin operated laundry as families often

if i am staying for more than 2 days, i'll love to do my laundry

lovely hotel, only downfall was the paid for wifi it dropped in and out pretty much every couple of

we wish the bar was open longer.

ev charger available free.

bar was not like other hotels in that their were no draught beers and it was not open during the

wifi signal excellent

the staff was lovely and breakfast was excellent

the wifi could not be accessed from the room on the second floor

wifi signal weak in bedroom

great staff as always, quiet night, woken by laundry delivery but had slept ok until then..

was a very large with many facilities but nowhere to do laundry especially if you are travelling

the rooms wifi was unfortunately down, but was usable in the lobby

everything. nice place for a short stay with kids

friendly staff, great food, ample parking and ev charging

we traveled by motorbike and the hotel sorted us out with secure parking which was excellent

easy parking and a delightful restaurant serving quality meals at a good price.

all facilities at hotel (pool, sauna, jacuzzi, steam, gym, outdoor bar) were perfect

we loved the hot tub and sauna and had a lovely little girls night in before our gymnastics competition

were great really friendly, food was awesome beds very comfortable love the gym and

laundry was collected at 7

nothing all good wifi could do with range boost to rooms.

wifi was very patchy and noise throughout the night from logistics unit across the road.

overal excelent . very good breakfast . clean and all we needed

wifi signal didn't quite reach our room at the back of the hotel with enough signal to use

room had an outside door , located next to a service room and laundry, so very noisy in the morning with trolleys

our room was situated near to the hotel laundry, which was a hive of activity which interrupted our peace and

the room was above the hotel laundry( constant smell of washing powder and the hum of the

restaurant food: very poor choice for vegetarians. rooms near laundry noisy.

the fact that the gym and pool had two separate changing rooms. the earl grey tea in my room.

laundry quite grey and uninviting

cigarettes dumps everywhere outside beds a bit grubby though laundry clean

location good food decent rooms good wifi

the fact it was all decorated for christmas and had a lovely real fire burning in the bar making it feel super

parking was really convenient outside the room

we had a great dinner and breakfast. friendly staff. comfortable rooms.

ample off road parking homely

also had a full english breakfast (which was included in the price) this was also excellent

food, comfortable room, good parking, very dog friendly, good walks for dog, friendly staff

and helpful great parking good food large twin room which was spotless comfortable beds nice bar location was