if i am staying for more than 2 days, i'll love to do my laundry

the only simple improvement i d love in any/all hotels is adding a coin operated laundry as families often

difficulty getting access to wifi

the ev charger was not working hence we had to go to another place to charge the car which delayed our

rooms are comfy and clean, breakfast was lovely and the staff are amazing.

had an issue with some dirty laundry from previous guest being in the room

pet friendly ,lots of free parking

it's pet friendly

rooms good wifi - the only issue we stayed next to the rear fire exit and your staff stand there having a

on site ev charger is convenient for overnight charging so you'll be ready to go first thing in the morning

the bed and less noise in the morning from laundry lorry and other guests banging door's

of the nights a coach had parked up and we had no parking space, wifi needs improving with range and

bonus breakfast as only expected continental breakfast and got hot also

bathroom tiles to the floor were broken and lose so potential danger to families with small kids( room 318)

clean rooms, sofa bed ok for kids to sleep on. decent breakfast.

alas, when we arrived, there were 2 other cars and a laundry lorry that blocked most of the driveway - not a

excellent hotel, well presented, friendly staff, wifi excellent, food absoulutely stunning.

kids running up and down the corridor most the night , and the fact you only get 4 milks and when

breakfast was superb, so many choices

there's a nice park across the street for kids and adult

very clean. good price. easy to find. available parking on site.

good price! free parking for my truck 16t

building itself was very inviting and impressive, good parking, everything was simple as a customer and flexibility

free parking

large victorian house, with ample on site parking about 1/2 mile from the centre of leicester

there was no laundry on the premises and washing had to be sent out; as there was no listing for 'slacks' on

room backed onto the laundry room which was noisy

cashless and had to pay via card for laundry

not much choice on tv for kids. price in the bar/restaurant

we ordered room service, the food was very delicious and the customer service was excellent

friendly staff; great location; good wifi modern tv; tea making facilities and bottled water provided

wifi would not work on the telly or my phone would not connect to it no matter what i tried, even

hotel bar reasonably priced and welcoming

lovely bar with great view serving cocktails etc

ac in room rattling loud when setting changed but on the factory setting by the staff during room service

faced this experience at previous day of my check out, laundry was not returned on time

breakfast was nice

hotel decor downstairs was lovely as were the bar staff

amazing decor and bar area, staff were all friendly

room service meal was very good

mistakenly took my personal towel from the room but that was ok since i found it from their laundry bag but then

laundry was not clean, it was kept folded on a shelf, it was smelly, the one left in the washroom,

menu choice for room service, something healthy, like a big salad would be nice.

very friendly staff great gym food service excellent

no room service.

and i had hoped that their would be laundry service as well and there wasn't

during housekeeping times the hallway was crammed with dirty laundry, room service trays, hoover sprawled across

would have liked if there was a laundry service.

laundry is missing

location, staff, the breakfast was delicious, there was wifi, the bar was a reasonable price

to find how clean the rooms were with a full size fridge, en suite, and big screen tv and free wifi so i got

very fast wifi and excellent value for money

fast wifi

only problem we found was the wifi had times when it dropped out

wifi wasn t great, kept disconnecting but for the price we paid can t grumble

parking availability and great wifi too

there's a beauty room providing lovely treatments, a well equipped gym, a lovely swimming pool with sauna,

we used the on site ev charge points, which were a decent speed of an overnight stay

the first time and being greated with a genuine smile and welcome by the reception team to the bar /waitress

great food at the bar and in the restaurant

the lady on reception sorted things out for our stay and we were also very welcome in the bar and tables are

the wifi was really poor

could be a slight improvement with breakfast

price 30 quid per person + 10 for a pet, is adequate

another separate room with another double in which was nice as it meant we weren't woken when our kids got

7 o'clock there was noise outside of our window, they were moving laundry, and it was loud, me and my fiance

no laundry facilities over the weekend

breakfast was fresh and varied, and the check-in process was smooth

the food in the restaurant was extremely tasty with exemplary service both for dinner and breakfast

1. spacious room 2. ev charge available 3. breakfast was decent 4. friendly staff 5. clean

no information in rooms regarding hotel services such as laundry/room service etc

advertising it, they don't arrange dry cleaning or laundry anymore which as a business traveler is the reason

flush didn t work and there could have been a couple more facilities such as laundry and computers

the amount of children in the pool

clean, pet friendly and convenient for crufts

the room looked shabby we was woken up by the laundry van right outside the window and large metal cages being

the temperature in the room was unbearable and we were next to and underneath maintenance, laundry etc

or lunch or dinner, when we went to look for our room we at the back amongst all the cleaning and laundry

easy to stay at, pet friendly,

the wifi costs £7 per day per device. with 2 kids in tow that was expensive.

i would like to have seen a couple of guest ales in the bar but that is all.

rooms parking, food choice. ground floor twin room .

wifi kept disconnecting could be an upgrade for a stronger signal required

parking was easy and i could park right outside my room

no bc wifi in rooms from laptop, noisy heater when turned on. room 41

shabby corridors, rooms still being cleaned at 5 o clock, with hampers of dirty laundry and dirty bedding on

comfortablre beds, gardens, very pet friendly, food

comfy beds, great food on room service, well worth the price

food ordered in the bar was tasty, hot and fast

bar menu selection was surprisingly a large selection of food available

doors bathroom inside door could do with a varnish- one corridor had huge black bags -probably laundry and travel

the wifi was reliable, and breakfast had a nice mix of options

wifi worked well, and i slept very comfortably on the bed

wifi worked well, and i enjoyed breakfast in the morning

we were advised of when we called about check in, but no other options available for example room service

friendly and helpful staff. parking laundry, cleaning service

friendly staff, nice warm room, a comfortable bed and excellent parking

cleanliness and friendly staff. good facilities in the room. close to the event and good parking

great location, very friendly staff, comfortable rooms and plenty of parking

recent ongoing improvements to the facilities increased restaurant offer and room service added

it was right over the front entrance by the laundry cupboard

room was spacious and clean

loved the convenience of location for the university, free parking on site was an added bonus

restaurant and bar service excellent and food was very tasty with lots of choice at breakfast and vegetarian

so much a didn't like, but that whilst it says guests can use the spa and fitness facilities it isn't clear that

the small gym was good for a quick workout

wifi was excellent

12 each for breakfast seems a bit steep.

limited bar selection and closed up early - no single malts

great price large family room breakfast included in price close to town son enjoyed the small gym

30am by laundry lorries being loaded

which meant late evening we could still hear the noise from patrons sat outside, and the laundry delivery around

15 am by the laundry lorry

no room service.

we had a great breakfast served upstairs through the elegant bar area to an equally lovely room where the self

were nice, hotel very attractive, price reasonable, breakfast nice, free wifi, towels & toiletries refreshed

the bar was poorly stocked ie no malt whisky n

lovely bar and outdoor seating

says pet friendly but pets not allowed in the hotel - only in the coach house which is separate so no

staff were friendly and there was plenty of parking

staff said they had no pillowcases and laundry only delivered once a week , so wouldn't be getting any soon

laundry company 5am

hot room. noisy moving laundry 5am from outside shipping container. poor breakfast.

30am by the laundry van, was really noisy

issue was the noise from the laundry being collected at 6am, which was not really in the control of the hotel

quality for 4 star laundry & service room outside our bedroom 135 noisy early morning fittings poor no bath

script with any enquiries, liesure suite is user friendly with both turkish and sauna available, pool while

spacious room with lovely breakfast and good gym and spa facilities

staff lovely spa was lovely also

staff went that extra mile for the kids

fully key coded access. functional kitchen and laundry

is very reasonable good facilities locally staff were helpful laundry dacilities (didn't use but good to see)

also we used laundry as free

clean. tidy. no hassle accommodation, plenty parking. no issue. cheap and cheerful.

stayed several times- always good parking, ensuite rooms are nice and clean, with codes for doors

the phone system didn t work throughout our stay so room service and front desk wasn t easy to contact

the toilets in the bar were really modern, if they achieve the same in the rooms, then this would be a great

creaky hotel basic rooms very small 1 or 2 staff on duty television problems with wifi if updated it could be

24 hour bar ud83cudf7b

bar was great and reasonable prices

room myself housekeepers not wearing pep at all bedding towels from various rooms put in one laundry bin instead

possibly because it's near the laundry

we had a snack in the bar area and both carris who served the drinks served very well and the gentleman who

the room was converted to a twin from a double, it was fine, no breakfast, very comfortable bed but had to open

were so lovely, from reception, to bar staff, to waitresses

laundry was clean, big shower, enough car parking spaces, did not have breakfast so no comment.

sure if they had any wifi

grout in tiles was sloppy at best, the kitchen area was not clean

to the town centre and off street parking

the fact the room had kitchen units, hob, microwave.

wifi is poor so don’t expect you or your kids to be on the internet too much (which isn’t a bad thing really

extra seating would be a good idea as we struggled to find somewhere to eat off the bar menu

only i ordered room service for my breakfast the next day it didn t turn up i am disabled i had to go to the

10:30am checkout, limited room service after 10pm.

bar and breakfast staff are a credit to the establishment

there was no laundry service at the property which i personally consider as essential (it is possible given

easy to find and close to local pubs and restaurants , bar and breakfast area clean and modern.

to a fast food restaurant and the bars pretty neat and quiet ,great for a business stay ,for kids the places to

noisy during the night with kids driving cars outside

to a fast food restaurant and the bars pretty neat and quiet ,great for a business stay ,for kids the places to

corridor was dirty and smelled of wet laundry

we were right by the lift & laundry room

staff are really friendly and the kids enjoyed the digital games table in the lobby and playing in the garden

staff are really friendly and the kids enjoyed the digital games table in the lobby and playing in the garden

thought there could have been info about room service etc in the room

was a very large with many facilities but nowhere to do laundry especially if you are travelling

great staff as always, quiet night, woken by laundry delivery but had slept ok until then..

the hotel was clean, beds were extremely comfortable, excellent shower, brilliant breakfast and room service

for them, no outside water bowls, nowhere to put poo bags etc just basic things if it s a pet friendly hotel

the phone within the room. when calling reception or room service didn't answer.

only one guest lift apart which was also shared with staff were using the guest lift for laundry etc making

bar staff and food great

luckily we put the latch on because there was kids in the room next door who had tried to open this

i would prefer hard floors in pet friendly hotels, not

brilliant selection of breakfast, sufficient gym equipment, comfy bed and spacious room

corridor laundry/hoovers etc left in corridors

there was cleaning products and dirty laundry left in the hall ways

the gym, spa and wellness are excellent

free wifi was quick. food was good. both evening meal and breakfast.

bar prices very expensive, we had one drink from the bar as far too expensive so went elsewhere.

yoghurts put in friday night thrown away saturday no heated towel rail yet expect to reduce laundry by not having

he also photographed it, saying he would inform the laundry, but i am surprised that housekeeping did not notice

there's a rest stop next door with a multitude of food options and a laundry facility

mention in the booking that there was an extra 15 charge for taking the pet (deep cleaning reasons) although

pet friendly which was a big plus point

incredibly helpful, nothing was too much trouble, set us up a separate table for breakfast in the bar so our

wifi wasn't great.

we were given an early check in which was very much appreciated and although the room we had booked was usually

dog in the bar snapped at my husband. and no table in the room.

plenty of spaces to sit within the hotel space, hotel smelt fresh and was clean, plenty of car parking space,