our room was near the laundry room & you could hear the machines going all night & housekeeping entered our

good self contained laundry and kitchen with all amenities provided

dishwashing liquid, brush, kitchen towels and laundry detergent not provided

apartment studio is very spacious, bathroom is spotless, kitchen had all the necessary equipment even a dishwasher

problem we had this stay was getting through to reception to order room service

laundry service 2 min from the property

bit on the pricey side if you take into account kids where free, it was the weekend so i suppose that contributed

it was just perfect brought my son away on a golf trip. it was so comfortable cosy and homely.

great breakfast

tv and wifi were a good bonus the staff was excellent and ran the motel well

we really enjoyed the room, breakfast and everything was amazing.

room nice clean and well equipped room service very efficient breakfast nice freshly cooked to order and evening

room service breakfast via hanging card from door handle, each morning

the room, the restaurant, the staff, free parking.

and there was an unpleasant smell in the bathroom and in the bar

got room service for dinner one night, very quick in bringing food & drink to our room and food was

quiet relaxing. gym and swimming pool and close to belfast city!

room service was very efficient

we booked a suite so we had room service to the room as our baby was sleeping

are staying in this hotel regularly, lovely room, very nice food and kids love swimming pool

the kids had what they wanted and everything was presented beautifully

the kids had what they wanted and everything was presented beautifully

clean rooms, nice bar with great food ud83dudc4c

countries but its my first time to pay 85 pound for a break fast for a family of 3 adults and two kids one 3 yr

staff were fantastic, free wifi was a bonus and breakfast was excellent

the owner offered to do laundry for us as well

unfortunately i didin stay for breakfast as i had an early start for work

the bar is lovely (live music, dj, great bar)

a fabulous breakfast, beautiful bar and dining area, gorgeous and quirkiliy designed bedrooms.

small bar area was great to have a glass of wine /cocktail etc whilst planing what to do

the laundry did not work so the staff did my laundry

bags of laundry on landing

really worked well, laundry machine faulty, walls dirty, sink not working properly, such a shame to compromise

slamming door outside of my room on the fire escape that the accommodation staff used to move out laundry skips

plumbing and laundry appears loud

there was a trolley for the laundry on the landing which was causing an obstruction in getting to the room

lost part of my laundry through their

everything at from the bar wasn t open and no food

was great bar small issue with the door of the room but staff were on the ball with it and very

breakfast wasn't included no menus in room for restaurant or room service room service forgot my order parking

bar staff in the bar were really friendly and knowledgable of the area

wifi connection is quite poor. breakfast is too expensive.

room service burgers were almost inedible.

my first time at an ibis. it was excellent, particularly the breakfast.

breakfast choices were very good

of laundry facilities and no towel bars in bath, so hanging your towel necessitated hanging on shower

bath towels small but got extra. no laundry bags

the staff was very friendly, able to get laundry done by the hotel and the food was amazing

staff , good value for money , late check out - 12pm , decent breakfast

the roomwas too small for 2 adult and 2 kids

was small, it felt like a hostel type accommodation not hotel, coffee machine and kitchenette in lobby to help

they had a shared kitchen, a movie theater and laundromat

place was spotless, great location, spacious room with kitchen area

location, nice rooms, friendly staff, ok gym

nice lobby area with a pool table, cinema room and gym

appreciated reasonable laundry service

they have laundry service

they also had laundry service

the laundry service was very efficient and reasonably priced, per bag if you preferred

assisted us with sending off a bag of laundry to be done with no issues

wifi was virtually non-existent

the size of room (executive suite) the bed, the furniture, the spa bath and shower and the towel elephant

unfriendly bar man

we ordered room service on our first night, we received our mains and drinks within a reasonable time however

was spacious and clean, beds comfy with plenty of cushions, room service available, menu amazing with plenty to

laundry services way overpriced

laundry service was a huge help

did laundry but very expensive

staff at front desk need to be educated on laundry drop off process for customers

instructions on laundry etc

it would be good to have a laundry

our bus experience was booked for us and the laundry service was fabulous

00pm we still did have our room due to issues with laundry

great hotel however their bar food menu requires attention.

clean modern wifi was excellent

when they did take towels for laundry they werent replaced

no shallow end in pool for kids and no on site car park

milk and cookies at the bar for the kids

we got to the room the bed was so small we had actually planned to get a few extra hours with a late check out

convenient location. very nice room. great bar and restaurant

good location, fairly comfortable room. laundry service is good. solid hotel

laundry is sent out and returned that evening

we ordered hot chocolates for the kids and coffee to the room when they arrived they were cold, we all drank

grab bar for getting out of the shower. it may be difficult for someone with mobility issues.

parking a little bit expensive despite the discount. room service is a little bit pricey

of the walls in the corridors are more akin to the back of hotel services - like the kitchen/ laundry areas

hallways dirty and stained, tea/coffee/mugs not replaced daily, staff didn t know about their laundry, tv or

professional, we'll run hotel with a good restaurant and room service.

allowed us an early check in as the room was available when we asked to store our bags before check in

they let a kids smoke and drink in the smoking area and also let non residents in after 12

dirty laundry found, dirty bed. tv didn t work

- one day provided a bath towel with s sticker from the laundry company in it - one day provided a random

staff were friendly and helpful and the bar did great cocktails

needs a better gym facility for a modern hotel

smile girls went of way next morring breakfast we wouldn't have made down they asked if i'd like late check out

good location. they do laundry.

very disappointing that no compensation was offered other than a late check out

i couldn't get wifi in our room only in reception. i was very disappointed with that.

the bar snacks could be better.like having sandwhichs plus soup with bread.ect

friendliness of staff location bar and food available

their air conditioning wasn t up an running. laundry service wasn t available.

at half past 7 on the sunday morning a lorry arrived and the laundry crates were being loaded

room we stayed in could hear laundry trolleys at night

service was great (mr james), the laundry service bundle package was value for money as

laundry was not done on the day when it should have been

kitchen in room , comfortable bed, free laundry room and friendly staff, great location

staffer helpful and the hotel had a good clothing washing and drying laundry for guests which was very helpful

they also have a very good laundry guest can use

having kitchen facilities in the room didn't use them but free laundry facilities is great idea

huge rooms with great kitchen and free laundry facilities

size was a bit small, also not many places to hang towels in the bathroom, let alone your little laundry items

did not have a washing machine which was advertised, laundry room was locked (even using the master key)

not very helpful with laundry options

friendly nice room and breakfast good

gym facilities at all breakfast rather limited

lots of amenities ie laundry, gym, sitting areas and handy to the train station and all of belfast attractions

we used restaurant, gym and laundry as well

there was a laundry onsite, the driers didn't work well

had a laundry bag

design for the kitchenette and resources (gym, laundry, bar/restaurant)

we liked the laundry service plus the extremely spacious rooms - exceptional for an ibis hotel

from the pillows, not sure if a cleanliness issue or based on the detergent they use to clean the laundry

reception, noisy hallways, strange and badly maintained bathroom, laundry in front of elevators not good

5 minute walk to laundry

the wifi didn t work in the room

location was good. kids coupon for a treat was very popular.

late check out at 12 noon. was great

very friendly staff, great with kids. everything was spotless, great food cant fault anything.

breakfast was amazing staff are super friendly and receptionist tha checked us in couldn t be

the bar staff placed blame on the kitchen staff and i found this very unprofessional

there were dirty trays and bags of laundry lying scattered all over the landing on the level we were staying

nice rain shower, free wifi and a simple breakfast bag was good

above and beyond to make our stay for my 30th birthday so relaxed and enjoyable with our 2 young kids

was excellent for all the bars and restaurants needed

only gripe is that the wifi would play up when trying to connect devices and stream however the signal is great

corridors dirty with trays and laundry at

wifi available for gaming devices as well as phones

got an upgrade to the samson suite, truly exceptiuonal and staff are amazing from front desk to room service

noisy first night, i was in bed at 10 30 sunday and a concert was behind the building - raucous kids running

we loved it and will be back with the kids and friends

the jazz bar was an added bonus with lovely food and wonderful live music

paying 15 pounds to have breakfast in my room!

spa was the best my wife had ever been too

they have a turn down service which is lovely and the use of the spa is an added bonus here and the gym

so friendly, amazing rooms, the spa gym and jacuzzi make you feel like a king

it was nice to have laundry on site

ironing board and iron access down the corridor in the laundry room

there's a laundry room and outside patio area on floor 1

good spacious shared kitchen facilities and a laundry room with irons that can be used

size rooms and everything you need including a laundry service which was really helpful to

they also have laundry service, they have laundry bag prepared for the travellers in the room (not sure if it

the laundry service was unacceptable

first class breakfast with lots of choices available including gluten free section

fault of the hotel but could not get downstairs a couple of mornings as there was a tour group of kids in both

we stayed 2nights as a rare break from our kids and to start christmas shopping

was poor at best and the laundry service was shocking despite asking via email before we checked in

good value for money, great gym, decent pool

hotel and brilliant pool , great for kids with plenty of entertainment

had to get swim caps for swimming pool decided not to use it

everyone of the staff were friendly,professional and helpful from front desk, bar and breakfast.

the staff were incredibly polite and helpful, especially at night with room service

room spotless and breakfast good

ample parking, great restaurant

excellent up to date facilities. helpful staff. excellent breakfast

location 10 mins from belfast city , perfect for seeing the area, parking easy large area, hotel bar and food

delicious breakfast

big tv, good wifi

plenty of parking too

wifi was dodgy in our room.

location was very easy to find, good parking and the whole place was tranquil and peaceful

music in the bar was good

only negative for me was that the kitchen closed at 9pm

and fittings noisy at times food not served very late and the second night no warning the kitchen would be

staff the rooms the bar the restaurant the food was awesome so relaxing would definitely stay

dated rooms, very slow service at the restaurant, no wifi

housekeeping still cleaning rooms at 5pm with laundry and trays all over the hallway

the spa/pool/sauna/steam room is great

pure luxury, hotel was fab, food was delicious and spa was great also

and the quality of food far below average, not to mention the steep cost and lack of healthy kids

hotel but i was a little disappointed that i was disturbed by music coming i believe from they gym area which

having to fill in laundry/ tea coffee forms, was there for a break not to do paperwork

and quiet, lift available, excellent meal at hotel restaurant, good en-suite, good room service and parking

easy to find, great parking.

friendly staff great room and a delicious breakfast

plenty of parking. friendly and helpful staff. clean warm bedroom with comfy bed. wifi good.

hallway outside the rooms we where greeted with plates, glasses empty bottles and bags of dirty laundry

poor wifi in the room- i think it should be much better for a four star hotel

food was amazing pool/spa facilities really good staff were all lovely very good

manger help out move room was geat so be all same leave and spa and pool changing room let down kids and female

chance room sister but saff manger help out move room was geat so be all same leave and spa and pool changing

rather slow laundry service.

very spacious room. staff very accommodating and pleasant. very good car parking.

the balcony bar is great as you don't have to leave the hotel to have a great night

was superb, from the moment we walked in, freindly staff, excellent facilities throughout, & a bar that made

like kitchen

i liked the old bar and the building itself, very historical.

you depend on wifi you will struggle, although locals had no problem in the bar area, we could not connect with

toiletries and wifi

bed was super comfy, fantastic breakfast options and cracking ulster fry

wifi was great as well which worked well with getting business work done on the

staff were lovely, very helpful. handy location and found self service laundry close!

location, helpfulness of staff to arrange an early check in

kids bed

bed comfy, room and bathroom clean.nice buffet breakfast. easy parking and close to restaurants.

clean, well kept and friendly, helpful staff. ideal breakfast. free wifi.

great breakfast

downside was no fridge or water in the bedroom, we brought a bottle from the bar and it was just under 6

breakfast lovely . all staff lovely

breakfast was poor

in hotel room comfortable, exelent shower in room breakfast was 5* just coffee station behind bar so waited on

early and just as well as we got no sleep when we did we where put in room 105 right opposite the laundry room

time we had a room next to the laundry room, which was a bit loud from the early morning hours

breakfast starts at 730am

great breakfast. there is everything to choose from

great location! short walk to the town, close to a few good shops and wifi was excellent!

the laundry service was quick and cheap

we enjoyed the heated pool, steam room and gym

friendly staf, so helpful and pleasant ud83dude0a the spa and treatment were amazing, would definitely recommend

was made to feel welcome we came for a world ball and the kids 1st experience was amazing hotel staff were

pool is amazing, very child friendly

buffet -lack of choice of cereals for kids,no porridge,selection of breads poor,bacon

could not get a bar meal after 7.30 on august 27 disappointed .

easy access. parking facilities very good.

the bar and restaurant were gorgeous, the atmosphere, staff, service and food were excellent

special mention for mario from the bar who went over and above to provide us with food long after the kitchen

only thing i would say is maybe a separate bar from the bar restaurant

the staff in bar and restaurant were really friendly

breakfast in the morning is fantastic and was just the icing on the cake

stay with friends at killeavy castle estate,enjoyed the spa and the food was amazing

larger pool without compromising what s there would be good for me.

and we also really appreciated the laundry access

clean and super cosy and the xmas feel the kids loved we would recommend this lovely cabin tha k you very much

we could add it would be a small chopping board and maybe some tinfoil / parchment paper for the kitchen personally

was outstanding just perfection, excellent for kids with horses an dogs an play park

great quiet location. my kids loved it .