rather slow laundry service.

good onsite free parking

the food both in restaurants and room service was excellent

location with plenty of parking

like kitchen

friendly proficient staff,easy access from main road & ample parking,restaurant very spacious & food was excellent

wifi didn t work in the bedroom at all which was pretty annoying

staff and very kindly made me some food even though the kitchen had closed when i got back from my day out

place to stay, very clean, very friendly staff and a lovely bar and restaurant with excellent food

size rooms , ideal stop over before getting the ferry the following morning to scotland, safe parking for our

our room was near the laundry room & you could hear the machines going all night & housekeeping entered our

dishwashing liquid, brush, kitchen towels and laundry detergent not provided

good self contained laundry and kitchen with all amenities provided

room was ok but nothing in there regarding how to order room service, how to dial for reception etc

the restaurant and especially the bar had great atomsphere, and the location in lisburn was good

laundry service 2 min from the property

ample on site car parking spaces with overflow if

breakfast choices were excellent and served with a smile

very comfortable, clean and lovely breakfast, staff are fantastic too, i highly recommend !

l liked tht breakfast was served promptly hot cooked & presented nicely

close to belfast and a lot cheaper , free parking and wifi onsite , good breakfast , lovely

staff very friendly and the bar and restaurant are very nice. perfect getaway destination

good location, the restaurant was busy and the bar too, very clean and great parking facilities

was tasty location was very good plenty of free parking staff ware so helpful manager on front desk desk is w

was a group of young kids from a football team that were running wild , staff did what they could to try get

breakfast room service was extremely dear

probably a bit more privacy between gym reception and spa treatment rooms

our room wasn t ready on time, we had tried to request an early check in at around 1-2p

great staff, good facilities, good car parking and great food.

the wifi is not great. the signal is poor.

it looked out over what seemed to be laundry machines and other equipment, so it was pretty noisy whenever we

bags of laundry on landing

the laundry did not work so the staff did my laundry

book/binder for information on the accommodations (how to use the shower, heater in the kitchen, laundry machine

an added bonus was a washer for laundry

the owner offered to do laundry for us as well

the hotel bar serves amazing cocktails

they don t charge for parking - even though it was open week and seemed like everyone was trying to charge

lovely breakfast

a fabulous breakfast, beautiful bar and dining area, gorgeous and quirkiliy designed bedrooms.

there was a trolley for the laundry on the landing which was causing an obstruction in getting to the room

lost part of my laundry through their

good bar menu. comfortable room. lovely & quiet.

are large with good bathroom facilities and wifi

the closeness of shop bar and restaurants and also the comfort of the hotel

free car parking was a welcome addition

free parking and wifi were also so handy

the kids had what they wanted and everything was presented beautifully

staff delivering room service was very rude and pushed past me to get into the room

good access for parking

place was spotless, great location, spacious room with kitchen area

it was a good location for the night, there was free coffee and a good gym.

wifi connection for the tv... struggled to even stream from phones

nice lobby area with a pool table, cinema room and gym

would have been better if there had been a kettle, even though the kitchen was along the hall

late check out of 12pm was also great

i like a larger spa bath but next time i will request that

bath - not clean, bathtube was very old any did not meet my expecations of a spa bath!

wifi was free and fast and the bar and restaurant were really nice with the food being of a very

we ordered room service on our first night, we received our mains and drinks within a reasonable time however

ten minute walk to woodworkers bar (part of the lavery bar) a cracking craft ale bar

the wifi was actually not stable

my first time at an ibis. it was excellent, particularly the breakfast.

hotel, clean, free wifi and good price for belfast

room service came around early so kept missing us

the laundry service was very efficient and reasonably priced, per bag if you preferred

appreciated reasonable laundry service

laundry near by

they have laundry service

they also had laundry service

instructions on laundry etc

staff at front desk need to be educated on laundry drop off process for customers

laundry service was a huge help

did laundry but very expensive

laundry services way overpriced

our bus experience was booked for us and the laundry service was fabulous

it would be good to have a laundry

00pm we still did have our room due to issues with laundry

location, a nice gym and excellent breakfast

rooms were comfortable for the 4 of us (2 adults 2 kids), and breakfast was very good

bath towels small but got extra. no laundry bags

the staff was very friendly, able to get laundry done by the hotel and the food was amazing

of laundry facilities and no towel bars in bath, so hanging your towel necessitated hanging on shower

staff were very friendly and accommodating with kids needs

ample parking spaces and an ev charger

good location, fairly comfortable room. laundry service is good. solid hotel

laundry is sent out and returned that evening

have had a room service menu in the room

room service food was excellent. staff really friendly and helpful

parking a little bit expensive despite the discount. room service is a little bit pricey

dirty laundry found, dirty bed. tv didn t work

- one day provided a bath towel with s sticker from the laundry company in it - one day provided a random

delicious room service breakfast

only negative was the wifi was shockingly poor - it dropped out often and when it did work, it was very slow

wifi didn't work on the smart tv and so we couldn't use our netflix or prime

at half past 7 on the sunday morning a lorry arrived and the laundry crates were being loaded

room we stayed in could hear laundry trolleys at night

their air conditioning wasn t up an running. laundry service wasn t available.

service was great (mr james), the laundry service bundle package was value for money as

were difficult to use and/or empty, toilet wouldn t flush properly, advertisement mentions laundry service

good location. they do laundry.

friendly staff, great location and amazing room service.

fast and reliable wifi

breakfast was great. as was the fact we could get early check in.

not great wifi. had to hotspot from my phone for work video calls and emails

when they did take towels for laundry they werent replaced

s not to like, the clayton stay was perfect from start to finish, the staff, the cleanliness, the room service

the bar area had a feel good

gym should be accessible 24/7 or at least from 5 am onwards for early birds like me who need to

breakfast was

kitchen in room , comfortable bed, free laundry room and friendly staff, great location

the addition of a free laundry room was great for us given our extended travel

free laundry room on upper floor was an unexpected bonus

great to have a small kitchenette and access to a laundry

huge rooms with great kitchen and free laundry facilities

reception, noisy hallways, strange and badly maintained bathroom, laundry in front of elevators not good

we liked the laundry service plus the extremely spacious rooms - exceptional for an ibis hotel

from the pillows, not sure if a cleanliness issue or based on the detergent they use to clean the laundry

5 minute walk to laundry

great breakfast

although we didn t use it the little kitchen and laundry facilities would be great for visiting families or

we used restaurant, gym and laundry as well

teas); several really nice common areas w comfy sofas & books to relax in; very comfy bed; laundry & a gym w

design for the kitchenette and resources (gym, laundry, bar/restaurant)

there was a laundry onsite, the driers didn't work well

did not have a washing machine which was advertised, laundry room was locked (even using the master key)

size was a bit small, also not many places to hang towels in the bathroom, let alone your little laundry items

not very helpful with laundry options

expensive the staff are fantastic especially with our kids and we will definitely be

clean, well located, extra friendly staff, late night bar for guests, excellent wifi throughout, good sized

hallway outside the rooms we where greeted with plates, glasses empty bottles and bags of dirty laundry

front desk not knowing pool closure times as different to gym

not enough time to sample the spa & pool, will try for longer next time!

very friendly, rooms very clean and comfortable, great selection for breakfast and plenty car parking facilities

visit the rooms have been upgraded beyond believe (probably the best i have stayed for years) breakfast was

of the walls in the corridors are more akin to the back of hotel services - like the kitchen/ laundry areas

hallways dirty and stained, tea/coffee/mugs not replaced daily, staff didn t know about their laundry, tv or

very comfortable and clean room. good room service. staff friendly and helpful throughout.

couldn't get wifi on my phone

also if looking for nightlife while there, drinks in the bar are a great price and bar staff very friendly,

it was nice to have laundry on site

size rooms and everything you need including a laundry service which was really helpful to

there's a laundry room and outside patio area on floor 1

location, breakfast, laundry, staff

leave the laundry in the halls to long after cleaning rooms, smelling up the halls somewhat

there were dirty trays and bags of laundry lying scattered all over the landing on the level we were staying

however, room was very slow, its a box room, bed and thats it, confy bed, good wifi

not much choice for room service or drinks to order to the room.

the wifi was really strong and all of our rooms had desks

saturday night wouldn’t be ideal for those with young kids

the spa was very disappointing .

everyone at reception, breakfast, house-keeping and room service provided friendly and professional service

service in all areas of the hotel that we used - reception, room service, cocktail bar, berts jazz bar & the

fantastic room. roof top hot tub and spa excellent. overall a great place to stay!

gym is small and compact but well stocked and worth a visit

corridors dirty with trays and laundry at

had some issues with wifi initially but after a member of staff helped me it worked fine

nothing great for kids apart from cereal

this is a pet friendly hotel

very poor service in bar...not. much to do for kids

very friendly staff, great with kids. everything was spotless, great food cant fault anything.

gym was a little basic for the hilton

ordered room service and the young man that delivered to the room was

the room service was fast and the food was delicious

didn't like that since my last stay the charge for a pet is 25

they also have laundry service, they have laundry bag prepared for the travellers in the room (not sure if it

the laundry service was unacceptable

never stayed there with my kids and found the rooms on other sides very noisy and the corridor at a certain time

all the staff were lovely and accommodated both an early check in and late check out

clean and receptionist so pleasant especially with my daughter breakfast was lovely all fresh and plates where

staff were lovely, very helpful. handy location and found self service laundry close!

to airport, plenty of parking, late check in, bar, breakfast included, big room with sofa, friendly staff

room service didn t clean our room for two days but reception staff gave us towels and were very

breakfast was lovely, and the staff were all so friendly and helpful

the wifi signal was very strong and fast

late check out time

nice hotel, lovely staff, spacious rooms with comfortable beds, great food at the restaurant, room service

breakfast seemed to have been cooked for a long while. wifi very patchy!

location. very accommodating. good breakfast

staff are very friendly, rooms are neat, tidy & spacious. bar does excellent food

had room service and the food was excellent, delivered hot and really quickly

great parking despite the hotel being very busy

we opted to have breakfast and was delighted with the quality of the foods and the dining room service

the staff were incredibly polite and helpful, especially at night with room service

about 6 ev charging points are available - 2 are 11kw, the others are 7kw