toiletries and wifi

stay was excellent nice pleasant staff breakfast was great had an evening meal there also which was great loved

breakfast is great staff are really nice

and delicious breakfast

you depend on wifi you will struggle, although locals had no problem in the bar area, we could not connect with

housekeeping still cleaning rooms at 5pm with laundry and trays all over the hallway

was very relaxing, the spa and pool area where amazing , 3 restaurants all varying in price was great

staff went over and beyond, the room and estate in general was exceptionally clean and the spa was one of the

hotel but i was a little disappointed that i was disturbed by music coming i believe from they gym area which

thanks especially to mel, laura, the bar staff and the organising of a private room to meet my family, reservations

laundry in the corridors

breakfast superb

great bar area that radiates atmosphere , first class restaurant , great food , and breakfast that caters for

the spa and service is amazing! particularly the new drinks service to the pool.

room service would make the stay perfect.

hotel wifi kept giving warning of hazards, which does not give a sense of security

bar staff member was a bit rude so left bar and went bar just down the street which did great

quiet room with decent view and good wifi but got a room with terrible view near noisy cooking equipment, and

easy parking

was very hot in the hotel and the water from the taps was boiling,which may be dangerous for kids

this place is amazing friendly staff welcoming reception amazing breakfast clean and fresh rooms laundry left

was great big bed and we got room service both nights the food was top class 100% would stay again to try the

room service - food ordered not to personal taste as salad had been overly drenched in oil sound

wifi signal was weak.

we had room service dinner and breakfast and the quality of the food was outstanding

quiet, comfortable, large rooms, great bar and restaurant, parking, wifi, comfortable beds, clean, very friendly

the location was very easy to find with plenty of free on site parking

have breakfast, dinner was very good but being seated near the bar was noisy

hotel is absolutely great, the rooms are so comfortable and spacious, the bar is laid back, just

being seated clost to the bar for dinner.

plenty of parking

location, breakfast ,bed

nothing really. maybe a fried egg with breakfast not keen on scrambled.

wifi didnt work at all in our room, it was losing signal all the time

it’s a bit of a way out of city, and expensive breakfast.

having to fill in laundry/ tea coffee forms, was there for a break not to do paperwork

breakfast was lovely, fresh produce, good selection of fruit, toast, cereals and yogurts

was really nice, welcoming and attentive staff and the small seated area beside the bar was incredibly comfortable

that i asked for a wake up call from the check-in lady at 9am, didn t wake until late barely breakfast was

location close to town also and bar looked nice but didn t get to visit so

they also have laundry service, they have laundry bag prepared for the travellers in the room (not sure if it

the laundry service was unacceptable

great breakfast

didn t think the wifi was very good so had to use my 5g on my phone and the floors in the bathroom were not

wasn't feeling very well so ordered room service food at night

size rooms and everything you need including a laundry service which was really helpful to

and coffee etc for the whole of our stay could have been a problem but we were able to access the laundry room

leave the laundry in the halls to long after cleaning rooms, smelling up the halls somewhat

there's a laundry room and outside patio area on floor 1

ironing board and iron access down the corridor in the laundry room

the jazz bar was an added bonus with lovely food and wonderful live music

no rooftop pool

spa was the best my wife had ever been too

room was booked for 2 adults and a teenager sharing however no facilities in place to order room service for

room was beautiful and delicious - tasting dinner was a delight and rooftop hot-tub, fully fitted gym and also

corridors dirty with trays and laundry at

fresh look in historic building good facilities wifi, bar

2 cocktail vouchers as it was my partners birthday, which can i add cocktails were lovely and the bar was so

pet friendly

wifi available for gaming devices as well as phones

there were dirty trays and bags of laundry lying scattered all over the landing on the level we were staying

breakfast and the room service were god.

saturday night wouldn’t be ideal for those with young kids

only gripe is that the wifi would play up when trying to connect devices and stream however the signal is great

however, room was very slow, its a box room, bed and thats it, confy bed, good wifi

the kids very much enjoyed the free chocolate bar on arrival

breakfast was amazing staff are super friendly and receptionist tha checked us in couldn t be

late check out at 12 noon. was great

everything was just great, except for the wifi, very poor.

lovely breakfast, bar food and restaurant very good quality, nice spacious rooms, staff are very good and

reception, noisy hallways, strange and badly maintained bathroom, laundry in front of elevators not good

from the pillows, not sure if a cleanliness issue or based on the detergent they use to clean the laundry

5 minute walk to laundry

we liked the laundry service plus the extremely spacious rooms - exceptional for an ibis hotel

it was fab staff very friendly and helpful great breakfast great location and lovely room

design for the kitchenette and resources (gym, laundry, bar/restaurant)

the 24 hr laundry room was nice, too

have improved this stay would have been a bathrobe but i understand this creates more unnecessary laundry which

although we didn t use it the little kitchen and laundry facilities would be great for visiting families or

lots of amenities ie laundry, gym, sitting areas and handy to the train station and all of belfast attractions

size was a bit small, also not many places to hang towels in the bathroom, let alone your little laundry items

did not have a washing machine which was advertised, laundry room was locked (even using the master key)

not very helpful with laundry options

would have liked a gym

was very impressed my 14yr old grandson was staying eith us and they don't charge breakfast for kids

great to have a small kitchenette and access to a laundry

the addition of a free laundry room was great for us given our extended travel

huge rooms with great kitchen and free laundry facilities

kitchen in room , comfortable bed, free laundry room and friendly staff, great location

stylish studio room, free laundry facilities and friendly staff

good location. they do laundry.

all while dragging two small kids around and baggage

great service allowed early check in

we even got early check in without asking for it

room service was a bit lacking

their air conditioning wasn t up an running. laundry service wasn t available.

traffic noise from street, 5am sounded like beer wagon arrived, then laundry trolleys being loaded all very

were difficult to use and/or empty, toilet wouldn t flush properly, advertisement mentions laundry service

service was great (mr james), the laundry service bundle package was value for money as

room we stayed in could hear laundry trolleys at night

- one day provided a bath towel with s sticker from the laundry company in it - one day provided a random

dirty laundry found, dirty bed. tv didn t work

the breakfast was amazing and the whole hotel is clean perfectly situated for the city

the gym could be better but that was all.

all staff was very helpful especially orie in the bar he was very kind

hallways dirty and stained, tea/coffee/mugs not replaced daily, staff didn t know about their laundry, tv or

of the walls in the corridors are more akin to the back of hotel services - like the kitchen/ laundry areas

this is, as the kids say, a bad look

people (kids) not hotel guests coming into the foyer on occasion and using the hotel toilets

local kids running wild outside the hotel making a lot of noise late into the

good location, fairly comfortable room. laundry service is good. solid hotel

laundry is sent out and returned that evening

great location, great hotel great breakfast able to get soda bread and potato bread

was first time in a long time me and my wife had a night away from the kids and the europa and our room surpassed

parking a little bit expensive despite the discount. room service is a little bit pricey

when they did take towels for laundry they werent replaced

room service. issue with what i ordered but was offered something else.

informed about the free wifi within the hotel, this would have been helpful to know and the room always seemed

were really helpful and friendly location was fantastic, room service breakfast was lovely and room was spacious

front desk refused a late check out saying the hotel was fully booked even though we could rebook to stay

it would be good to have a laundry

00pm we still did have our room due to issues with laundry

our bus experience was booked for us and the laundry service was fabulous

location, a nice gym and excellent breakfast

very clean great location really good breakfast value for money

laundry service was a huge help

staff at front desk need to be educated on laundry drop off process for customers

instructions on laundry etc

did laundry but very expensive

laundry services way overpriced

they have laundry service

the laundry service was very efficient and reasonably priced, per bag if you preferred

assisted us with sending off a bag of laundry to be done with no issues

laundry near by

they also had laundry service

contacted the hotel prior to my arrival to ask about early check in, i received a reply almost instantly and

wifi was virtually non-existent

bath - not clean, bathtube was very old any did not meet my expecations of a spa bath!

the bar is big and has nice music, the guinness was perfectly poured

is excellent, all the staff from reception, bar staff and the girls that done the rooms couldn't be more helpful

shared kitchen and living room

we had access to a shared kitchen, gym, cinema room and a large lounge with a snooker table

there were lots of facilities such as a cinema room, gym, pool table and seating area

the kitchen at the end of the cluster was perfect for our group and meant we could all spend time

place was spotless, great location, spacious room with kitchen area

of laundry facilities and no towel bars in bath, so hanging your towel necessitated hanging on shower

bath towels small but got extra. no laundry bags

the staff was very friendly, able to get laundry done by the hotel and the food was amazing

ample parking spaces and an ev charger

location good, helpful staff and free parking

automatic front doors stayed open making the reception and bar areas cold

breakfast excellent

great wifi

room service came around early so kept missing us

the bar area i did not use or dine in however it did look nice and inviting, if i had the opportunity

lost part of my laundry through their

there was a trolley for the laundry on the landing which was causing an obstruction in getting to the room

reception was excellent and friendly. bar was convenient and friendly.

location reception staff very friendly got a late check out free rooms very spacious and

staff were superb! friendly, welcoming and accommodating. free wifi.

it looked out over what seemed to be laundry machines and other equipment, so it was pretty noisy whenever we

it would be nice if there was complimentary laundry detergent, as well as cooking oil.

slamming door outside of my room on the fire escape that the accommodation staff used to move out laundry skips

bags of laundry on landing

it was the laundry truck downstairs

the owner offered to do laundry for us as well

maybe the wifi connection

private parking was so handy

no info with wifi details

was a very easy process for us to organise early check in and late check out, staff were amazing and we were

was poor at best and the laundry service was shocking despite asking via email before we checked in

pool was out of action for our stay

good value for money, great gym, decent pool

were no indiviual changing facilities so kids had to get changed alongside grown men, and vice versa

location and family friendly hotel with a lovely restaurant, i was gutted i didn't get to try the spa or pool

no laundry service and no robes - minor stuff

beds, the gardens, the restaurant, the staff, had good on site parking, had interesting historical features,

location parking over road. restaurant and breakfast. large rooms. ghost room

the kids enjoyed the ghost room and the food was excellent

location, good wifi, good sized rooms, friendly staff, good quality food in the restaurant

we ordered pizza for room service one of the nights, and it arrived quickly and was good

got room service for dinner one night, very quick in bringing food & drink to our room and food was

were extremely polite and helpful the room was excellent and the location was great and with good parking

wifi slightly poor

it was easy to find & they accommodated early check in

breakfast ,there where a couple of kids looking after the buffet and some of the choices where either low or

little further out from belfast than what we were expecting but with plenty of free parking onsite this wasn't

great bar downstairs with live music

parking bar restaurant

breakfast ,there where a couple of kids looking after the buffet and some of the choices where either low or

extremely friendly and helpful *parking was superb outside hotel *train station 5 min walk less than a fiver

early check in was not an issue

kids in the bar area of an evening during meal time

breakfast was ample and plenty of choice, choice of dinners were excellent, although the portions

very friendly and helpful staff. breakfast was perfect. restaurant and bar was nice.

breakfast was superb

delicious breakfast

the breakfast was incredible with some of their own home grown

the parking at this location is great and easy to maneuver

peaceful place with parking and only a 10 minute drive to comber

laundry service 2 min from the property

warm room with ensuite, tea making facilities, tv, wifi, friendly welcome, breakfast was prompt service, food

breakfast very good

best hotel bed i ever slept in and the choice in breakfast was

very comfortable, clean and lovely breakfast, staff are fantastic too, i highly recommend !

our room was near the laundry room & you could hear the machines going all night & housekeeping entered our

dishwashing liquid, brush, kitchen towels and laundry detergent not provided

good self contained laundry and kitchen with all amenities provided

gym and decent breakfast

the apartments had kitchen , the free gym