the wifi was really poor and kept dropping off

phone in room for room service. dated, but clean enough. bathroom smelt terrible lacking in tlc

secure parking for my motorcycle. the food was lovely.

spacious room with extra large bed. ate dinner at restaurant. loads of parking space

is a lovely hotel, cosy bar and restaurant serving lovely food, we had a great stay and josh at reception could

rather slow laundry service.

dinner in bar and also room service dinner were mediocre

family - very accomodating when my son rang and asked for an early check in for very personal

no room service

fire alarms were going on spontaneously during the night due to some grill in kitchen a disruption with guests

time we had a room next to the laundry room, which was a bit loud from the early morning hours

early and just as well as we got no sleep when we did we where put in room 105 right opposite the laundry room

50 for room service

hotel, staff brilliant and really helpful, food excellent - had evening meal and breakfast

i had goats cheese salad for room service and contracted food poisoning!

the laundry service was quick and cheap

was made to feel welcome we came for a world ball and the kids 1st experience was amazing hotel staff were

was made to feel welcome we came for a world ball and the kids 1st experience was amazing hotel staff were

waited 45 mins & 50 mins each time we where not the only people who where complaining about this bar service it

the bar areas are beautiful, and lively, and the bar food great

our room was near the laundry room & you could hear the machines going all night & housekeeping entered our

good self contained laundry and kitchen with all amenities provided

dishwashing liquid, brush, kitchen towels and laundry detergent not provided

good self contained laundry and kitchen with all amenities provided

a bit noisy for upstairs rooms but its all finished by 11:30 pm gym could do with a water font

we ended up having to order room service for breakfast to be able to go for a swim with my grand daughters

the kitchen was fully equipped and the log burner made the lounge/diner super cozy

i was a little underwhelmed by the pool area

the wait staff during our breakfast/dinners (we decided to drive to dundalk for lunch) were so wonderful they

stay with friends at killeavy castle estate,enjoyed the spa and the food was amazing

laundry service 2 min from the property

best hotel bed i ever slept in and the choice in breakfast was

breakfast the next morning was delicious

personal touch of a note on the main door, the decor, the room, the cleanliness, the staff the breakfast all

provided were smart tv's, but the wifi was not strong enough to stream, at least the tv in our room couldn't

and we also really appreciated the laundry access

hot tub was fab and so were all the animals the kids absolutely loved

clean and super cosy and the xmas feel the kids loved we would recommend this lovely cabin tha k you very much

came for a couples night away but will be returning to bring our kids next time for sure

hot tub was fab and so were all the animals the kids absolutely loved

with 4 kids and always looking for something in car or to go out

to get very nice room with en-suite, wifi, tv and breakfast for this price is fantastic.

breakfast did not have many options available, especially for kids

we really enjoyed the room, breakfast and everything was amazing.

staff very friendly and the bar and restaurant are very nice. perfect getaway destination

so clean and the swimming pool is brilliant for the kids

staff were so excellent with the kids

pool and spa facilities excellent and well maintained

pool and spa area were excellent too

the kids did not want to go home, we would definitely stay here again

reception area and bar grill were just wonderfully decorated and a lovely touch of a sofa at the top of the

or don t put us directly above it, and out of courtesy warn people terrible wifi

kids running around at 2am knocking on residnets doors

great bar downstairs with live music

convenient car park for trailer, food good in bistro

the owner offered to do laundry for us as well

private parking was so handy

nothing.. apart from trying to find the parking but that was my fault

the bar is lovely (live music, dj, great bar)

maybe the wifi connection

really worked well, laundry machine faulty, walls dirty, sink not working properly, such a shame to compromise

slamming door outside of my room on the fire escape that the accommodation staff used to move out laundry skips

it would be nice if there was complimentary laundry detergent, as well as cooking oil.

bags of laundry on landing

plumbing and laundry appears loud

there was a trolley for the laundry on the landing which was causing an obstruction in getting to the room

lost part of my laundry through their

i like access to i e at all times. i did get ice but only after the bar opens.

reception was excellent and friendly. bar was convenient and friendly.

the closeness of shop bar and restaurants and also the comfort of the hotel

early check in allowed, friendly polite reception staff.

the bar area i did not use or dine in however it did look nice and inviting, if i had the opportunity

breakfast excellent

room service to clean the room had to remind them to replace the towels

great value for the cost, very good breakfast go full fry ;) enjoyed my stay and will stay there in the future

free use of the gym

great facilities such as a good gym and great coffee machine for free

they had a shared kitchen, a movie theater and laundromat

it was a good location for the night, there was free coffee and a good gym.

the kitchen had no fairy liquid to wash your dishes with

great bar and live entertainment

buffet -lack of choice of cereals for kids,no porridge,selection of breads poor,bacon

good wifi. free parking. easy strolling distance to the beach.

perfectly positioned and well cared for. parking on site. the staff were outstanding.

location and parking

is excellent, all the staff from reception, bar staff and the girls that done the rooms couldn't be more helpful

was spacious and clean, beds comfy with plenty of cushions, room service available, menu amazing with plenty to

brilliant room service

location,free wifi,lift

loved the spa bath and bidet

appreciated reasonable laundry service

laundry near by

the laundry service was very efficient and reasonably priced, per bag if you preferred

assisted us with sending off a bag of laundry to be done with no issues

they have laundry service

the staff was very friendly, able to get laundry done by the hotel and the food was amazing

of laundry facilities and no towel bars in bath, so hanging your towel necessitated hanging on shower

bath towels small but got extra. no laundry bags

very affordable place in belfast with kids

ev chargers were very useful and to secure, free parking was brilliant

instructions on laundry etc

laundry services way overpriced

staff at front desk need to be educated on laundry drop off process for customers

did laundry but very expensive

laundry service was a huge help

00pm we still did have our room due to issues with laundry

our bus experience was booked for us and the laundry service was fabulous

it would be good to have a laundry

waffle machine at breakfast was a real treat for the kids

noticed this during check out and we were raging we didn t play one while we had a drink at the bar the night

good location, fairly comfortable room. laundry service is good. solid hotel

laundry is sent out and returned that evening

breakfast at a reasonable price, nice bar and great bar food, great location in the heart of

aspects, we also got room service delivered by marty, a very friendly and helpful member of staff

great selection and quality for breakfast we really enjoyed it

when they did take towels for laundry they werent replaced

location was very central rooms was very big and bed was really comfy late check out was really

milk and cookies at the bar for the kids

really comfortable. loads of space. room had a fridge. lovely pool and gym.

organised an early check in as we were going to a family wedding

- one day provided a bath towel with s sticker from the laundry company in it - one day provided a random

dirty laundry found, dirty bed. tv didn t work

gym needs improvement

staff were friendly and helpful and the bar did great cocktails

needs a better gym facility for a modern hotel

laundry was not done on the day when it should have been

room we stayed in could hear laundry trolleys at night

were difficult to use and/or empty, toilet wouldn t flush properly, advertisement mentions laundry service

service was great (mr james), the laundry service bundle package was value for money as

traffic noise from street, 5am sounded like beer wagon arrived, then laundry trolleys being loaded all very

good location. they do laundry.

our room was, was right beside an open top bar, myself, partner and the kids didn't get to sleep until 1

staff were great, bar area was nice and well equipped, gym was small but functional

wifi strength was really good

the food was amazing. the room service was one of the best and the staff were very helpful

huge rooms with great kitchen and free laundry facilities

stylish studio room, free laundry facilities and friendly staff

the laundry facilities were free and very welcome after a month of travel and hand washing/expensive

kitchen in room , comfortable bed, free laundry room and friendly staff, great location

staffer helpful and the hotel had a good clothing washing and drying laundry for guests which was very helpful

hallways dirty and stained, tea/coffee/mugs not replaced daily, staff didn t know about their laundry, tv or

of the walls in the corridors are more akin to the back of hotel services - like the kitchen/ laundry areas

room service food was a little cold but was still nice

breakfast was the best breakfast me and my husband has ever had

breakfast was excellent and so were the staff

not very helpful with laundry options

size was a bit small, also not many places to hang towels in the bathroom, let alone your little laundry items

did not have a washing machine which was advertised, laundry room was locked (even using the master key)

great to have a bar and food options onsite

breakfast was not great and kids opted not to eat it on arrival - although evening meal was great

we used restaurant, gym and laundry as well

have improved this stay would have been a bathrobe but i understand this creates more unnecessary laundry which

the 24 hr laundry room was nice, too

teas); several really nice common areas w comfy sofas & books to relax in; very comfy bed; laundry & a gym w

design for the kitchenette and resources (gym, laundry, bar/restaurant)

5 minute walk to laundry

reception, noisy hallways, strange and badly maintained bathroom, laundry in front of elevators not good

from the pillows, not sure if a cleanliness issue or based on the detergent they use to clean the laundry

we liked the laundry service plus the extremely spacious rooms - exceptional for an ibis hotel

wifi a bit flaky

a waitress kindly brought my food back to the kitchen, where some freshly made items were swapped onto a new

great, especially tony on reception who was very slick checking us in and also helped arrange a late check out

the kids very much enjoyed the free chocolate bar on arrival

for 1 night with kids 11 and 7

in entering an amazing room to all the essentials the hotel room has equipped in it, also great gym suite, and

there were dirty trays and bags of laundry lying scattered all over the landing on the level we were staying

however, room was very slow, its a box room, bed and thats it, confy bed, good wifi

lively outdoor dining, indoor restaurant and music and bar on the roof

i used the towels to dry the floor but didn't get a visit from room service during the day until i went to

the wifi was really strong and all of our rooms had desks

corridors dirty with trays and laundry at

where the breakfast room was located, what time our late check out was, where to find the wifi code or even

noisy first night, i was in bed at 10 30 sunday and a concert was behind the building - raucous kids running

nonexistent gym

this is a pet friendly hotel

gym was well-equipped with variety of weight and fitness machines

we had not finished the room service champagne we ordered the previous night and the restaurant staff was happy

we had dinner and breakfast both meals excellent .

service in all areas of the hotel that we used - reception, room service, cocktail bar, berts jazz bar & the

service in all areas of the hotel that we used - reception, room service, cocktail bar, berts jazz bar & the

ironing board and iron access down the corridor in the laundry room

location, breakfast, laundry, staff

there's a laundry room and outside patio area on floor 1

was clean, staff were super friendly, continental breakfast was great, laundry room was helpful

it was nice to have laundry on site

they also have laundry service, they have laundry bag prepared for the travellers in the room (not sure if it

the laundry service was unacceptable

had room service and food was excellent

friendly and attentive staff at reception, bar and restaurant

when they learned our kids were upset that the w5 museum was closed, they gave them a box of chocolates and

staff so so friendly and helpful from reception to breakfast to bar staff and even the ground maintenance staff

room spotless and breakfast good

drink was costly tho but bar staff and bar very good

there was a school leavers prom in the ballroom so all i heard until early hours was music and kids

great parking despite the hotel being very busy