did not have a washing machine which was advertised, laundry room was locked (even using the master key)

not very helpful with laundry options

size was a bit small, also not many places to hang towels in the bathroom, let alone your little laundry items

clean, well located, extra friendly staff, late night bar for guests, excellent wifi throughout, good sized

because there is no parking at the hotel, it cost 20 euros for overnight parking, secondly the bar staff are

when they did take towels for laundry they werent replaced

the facilities are fantastic with access to gym and swimming pool

good wifi

breakfast excellent and bar/food service excellent

front desk refused a late check out saying the hotel was fully booked even though we could rebook to stay

good location. they do laundry.

friendly and understood the situation, they offered to help bring bags to the room and help with kids

early check in. rooms nice and comfy. staff friendly

the bar staff went above and beyond for us

very disappointing that no compensation was offered other than a late check out

they also have a very good laundry guest can use

the addition of a free laundry room was great for us given our extended travel

stylish studio room, free laundry facilities and friendly staff

staffer helpful and the hotel had a good clothing washing and drying laundry for guests which was very helpful

great to have a small kitchenette and access to a laundry

good location, fairly comfortable room. laundry service is good. solid hotel

laundry is sent out and returned that evening

breakfast was amazing and the staff were the most friendly welcoming people we got a

thorough room service

good wifi relatively to usual hotels i've been in

traffic noise from street, 5am sounded like beer wagon arrived, then laundry trolleys being loaded all very

service was great (mr james), the laundry service bundle package was value for money as

laundry was not done on the day when it should have been

cold during the night) and our young baby came home with her first cold; bathrooms very pokey; no laundry bags

room we stayed in could hear laundry trolleys at night

teas); several really nice common areas w comfy sofas & books to relax in; very comfy bed; laundry & a gym w

we used restaurant, gym and laundry as well

design for the kitchenette and resources (gym, laundry, bar/restaurant)

although we didn t use it the little kitchen and laundry facilities would be great for visiting families or

lots of amenities ie laundry, gym, sitting areas and handy to the train station and all of belfast attractions

- one day provided a bath towel with s sticker from the laundry company in it - one day provided a random

dirty laundry found, dirty bed. tv didn t work

great bar with outstanding food and

the gym could be better but that was all.

arrived early and early check in was made available by friendly reception

friendly staff who made extra effort with the kids

had asked the night staff for a late check out for 130pm to which he said was not a problem however from 9am we

comfy and the staff went the extra mile to help the customers i really enjoyed the music in the bar the breakfast

i was aware of other diners sending their meals back to the kitchen so it wasn t just me that had a problem

i booked for 2 adults and 2 kids. breakfast was free for adults and not for kids.

hallways dirty and stained, tea/coffee/mugs not replaced daily, staff didn t know about their laundry, tv or

of the walls in the corridors are more akin to the back of hotel services - like the kitchen/ laundry areas

the wifi was terrible!

breakfast was great - booking now for my next trip

a beautiful hotel. nice rooms and the breakfast exceptional.

there were dirty trays and bags of laundry lying scattered all over the landing on the level we were staying

facilitated early check in for us heading to a wedding

minus the kids

above and beyond to make our stay for my 30th birthday so relaxed and enjoyable with our 2 young kids

saturday night wouldn’t be ideal for those with young kids

corridors dirty with trays and laundry at

our kids didn’t change room cos they thought it was too much hassle

very poor service in bar...not. much to do for kids

it would have been good to have a gym but that s the only minor improvement i d make!

attempted to order room service but no answer on both room service and reception

00pm we still did have our room due to issues with laundry

our bus experience was booked for us and the laundry service was fabulous

it would be good to have a laundry

wifi connection was good as well and there are usb ports near the bed, which is always a useful

it was disappointing not being able to have late check out on one of the rooms by just an hour

laundry services way overpriced

laundry service was a huge help

instructions on laundry etc

staff at front desk need to be educated on laundry drop off process for customers

did laundry but very expensive

everything about this place is amazing - the beds, the staff, the bathroom, the breakfast (in room service was

breakfast was fantastic location spot onud83dude0dud83dude0d

breakfast can be served also in room without extra charging but on check out they ask for the room service

the spa is a must

each and every one of them went above and beyond from tina in the gym to the waiting staff i applaud you all

reception, noisy hallways, strange and badly maintained bathroom, laundry in front of elevators not good

we liked the laundry service plus the extremely spacious rooms - exceptional for an ibis hotel

from the pillows, not sure if a cleanliness issue or based on the detergent they use to clean the laundry

5 minute walk to laundry

breakfast usually cold, plates not heated

bed was really comfortable and the spa bath was some job

room was amazing so were the staff so helpful and the bar and restaurant are amazing we got ready in the room

unfriendly bar man

spa bath was just a bath with bubbles

big room, great wifi, helpful staff

assisted us with sending off a bag of laundry to be done with no issues

the laundry service was very efficient and reasonably priced, per bag if you preferred

laundry near by

they have laundry service

they also had laundry service

they had a shared kitchen, a movie theater and laundromat

there were lots of facilities such as a cinema room, gym, pool table and seating area

also the best part is they have separate kitchen for the guests with all the necessary equipment

this is not luxury accommodation and there isn't free wifi, kettle, tv or hairdryer provided in the room, but

was not informed that there was a shared kitchen that could have really been nice to know about

size rooms and everything you need including a laundry service which was really helpful to

location- the laundry facilities what a idea

ironing board and iron access down the corridor in the laundry room

good spacious shared kitchen facilities and a laundry room with irons that can be used

and coffee etc for the whole of our stay could have been a problem but we were able to access the laundry room

the laundry service was unacceptable

they also have laundry service, they have laundry bag prepared for the travellers in the room (not sure if it

clean and receptionist so pleasant especially with my daughter breakfast was lovely all fresh and plates where

early check in and late check out; late breakfast

fault of the hotel but could not get downstairs a couple of mornings as there was a tour group of kids in both

the staff was very friendly, able to get laundry done by the hotel and the food was amazing

of laundry facilities and no towel bars in bath, so hanging your towel necessitated hanging on shower

bath towels small but got extra. no laundry bags

also having a gym for my husband was

the facilities at the hotel were fantastic, the bar, food menu and gym they have on offer are really good

location, friendly staff and lovely breakfast

ten minute walk to woodworkers bar (part of the lavery bar) a cracking craft ale bar

found the wifi slow and hard to connect to

breakfast excellent

automatic front doors stayed open making the reception and bar areas cold

there was a trolley for the laundry on the landing which was causing an obstruction in getting to the room

lost part of my laundry through their

i like access to i e at all times. i did get ice but only after the bar opens.

staff were superb! friendly, welcoming and accommodating. free wifi.

good bar menu. comfortable room. lovely & quiet.

it would be nice if there was complimentary laundry detergent, as well as cooking oil.

it looked out over what seemed to be laundry machines and other equipment, so it was pretty noisy whenever we

the laundry did not work so the staff did my laundry

it was the laundry truck downstairs

plumbing and laundry appears loud

the owner offered to do laundry for us as well

parking is easy and the wifi was very useful

private parking was so handy

parking was difficult to find as it is down a lane way at the back of the building

room very comfortable with good wifi

so clean and the swimming pool is brilliant for the kids

i waited and saw staff enter and leave the kitchen but no plates were brought out

wifi signal bit weak in the room i was staying at.

rooms were luxurious and spaceshious with excellent wifi and a great tv

location with easy drive in to belfast attractions and free parking

the breakfast was amazing

wifi in the appartment could have been a little better and there were a few too many stairs to

the place is very quiet, yet spacious with ample free car parking spaces

late check and early check was 20 per hour (which is super expensive) even things like the wifi was an extra

it’s a bit of a way out of city, and expensive breakfast.

the breakfast is delicious and lots of choice

free parking and pleasant staff

good location, the restaurant was busy and the bar too, very clean and great parking facilities

breakfast did not have many options available, especially for kids

breakfast was lovely

was fantastic ate there for the two nights of our stay and couldn’t fault anything kids loved it too staff

lovely hotel we had a lovely meal and a nice drink the bar later great music will be back

fact there was a few kids slamming doors at 7,8am in morning i do understand wasnt hotels fault but no one wanted

kids running around at 2am knocking on residnets doors

kids running around at 2am knocking on residnets doors

was poor at best and the laundry service was shocking despite asking via email before we checked in

gym was excellent visited all three evenings of stay. food and room brilliant

good gym, pool and sauna

room service was not available

kids activities available, and the party bag they each recievied, was a really nice touch which my

housekeeping still cleaning rooms at 5pm with laundry and trays all over the hallway

we ordered room service and got a pizza, arrived half cold and not well cooked at all.

from paul the concierge when we arrived, to jenny in the louth bar and leon in vespers restaurant, thank you

pure luxury, hotel was fab, food was delicious and spa was great also

that the wifi didn't work in our room

laundry service 2 min from the property

staff friendly and catered for my gluten free needs, very clean room and comfy bed, private parking is an

the bed was comfortable and the bathroom large. off street parking.

bit on the pricey side if you take into account kids where free, it was the weekend so i suppose that contributed

provided were smart tv's, but the wifi was not strong enough to stream, at least the tv in our room couldn't

dishwashing liquid, brush, kitchen towels and laundry detergent not provided

our room was near the laundry room & you could hear the machines going all night & housekeeping entered our

good self contained laundry and kitchen with all amenities provided

kitchen closed at 9

problem we had this stay was getting through to reception to order room service

this place is amazing friendly staff welcoming reception amazing breakfast clean and fresh rooms laundry left

room service was a a-bit pricey for only 3 drinks that s the only thing

very minor, but having the glass bottles of water chilled at breakfast and in the room

lots of parking so good if you have a car and want to see the coast and not too far in a taxi if you want

was great big bed and we got room service both nights the food was top class 100% would stay again to try the

having to fill in laundry/ tea coffee forms, was there for a break not to do paperwork

check if there is a wedding on before booking - kids running up and down corridors screaming and shouting

and quiet, lift available, excellent meal at hotel restaurant, good en-suite, good room service and parking

breakfast, staff and room. everything could not have been bettered.

location with free car parking and shops nearby

laundry in the corridors

room service & turn down service would have been a nice offering & would have made the stay a

we had stayed a few years ago but the addition of gym and spa makes it even better

breakfast was delicious and a really impressive menu and buffet selection

the treetop spa pool and rooms were perfect to enjoy, even in the rain

i liked the old bar and the building itself, very historical.

staff, clean and spacious room, delicious breakfast, great history, brilliant location and my daughter loved it

and delicious breakfast

breakfast 10/10

great old style inn, good traditional bar and restaurant

and to finish of my stay the breakfast was first class i enjoyed it

the breakfast was delicious

the breakfast was incredible with some of their own home grown

breakfast was superb

spotlessly clean and comfortable. the breakfast is excellent and worth coming just for that!

hallway outside the rooms we where greeted with plates, glasses empty bottles and bags of dirty laundry

we didn't have any breakfast as we left for the airport before breakfast

the hotel bar even had live music even tho me and my fiancee were only passing threw the bar to go to the

there was plenty of parking

staff were very friendly and helpful, arranged an early check in and phoned taxis for us

parking can be tricky on a v busy day...

a paying guest i didn't like being asked to vacate our seats in the bar by 5pm as it was needed for someone else

and newly refurbished apartment, ideally located to visit belfast and good local golf courses

easy parking

wifi connection was poor

staff were lovely, very helpful. handy location and found self service laundry close!

parking , easy access, on the home side of belfast and so close to junction one , and the breakfast

room service didn t clean our room for two days but reception staff gave us towels and were very

good location for a business meeting. clean, with good wifi

was a stressed last minute visit as we were sorting another flight, taxi s & our extra car parking charge at

room service for breakfast & the plates where dirty which made me not want to eat the cooked

wifi signal was low but tv in the room had a good selection of channels so not an issue

kids running and shouting at 7:30 in the morning - not the fault of the hotel - selfish,

we needed was available there onsite - meals, drinks, parking, wifi

for work on my own, dunsilly hotel was well located for my meeting and great parking

good location, easy access and parking and nice large rooms and the best shower in ireland

the restaurant food was excellent for dinner and good bar facilities

however i was really impressed with the whole hotel, pleasant staff and comfortable room, bar and restaurant

good great staff,very good rooms with big comfy bed,food standard but also very good lots of parking would

being seated clost to the bar for dinner.

no laundry service and no robes - minor stuff

food in the bar area could be better or more choice however what i had was

staff made our stay, we went for a couple of days break and to watch the cheltenham races, the bar staff were

wifi is a bit hit and miss

was fantastic, bar area was clean and tidy and very relaxed