housekeeping still cleaning rooms at 5pm with laundry and trays all over the hallway

unfortunately didn't get to use spa/pool but definitely next time

night we didn't really feel like leaving after our spa and massage and just wanted some room service

close, easy and free parking

bathroom was excellent. room immaculate. free parking and generally good service.

plenty of free parking available

plenty of parking

great parking despite the hotel being very busy

not allot of breakfast options for kids

it’s a bit of a way out of city, and expensive breakfast.

laundry in the corridors

the treetop spa pool and rooms were perfect to enjoy, even in the rain

on site parking

lack of professionalism from the blonde lady during breakfast

the spa and service is amazing! particularly the new drinks service to the pool.

this place is amazing friendly staff welcoming reception amazing breakfast clean and fresh rooms laundry left

no kids facilities

drinks and the fact you charge per person for room service breakfast when you bring it on one tray

beautiful property, excellent staff. great breakfast. spacious rooms. spotlessly clean.

so much easier and soooo much cheaper than driving around, getting lost, trying to find parking and we could

here while playing golf at the local carrickfergus course

and delicious breakfast

the staff, the breakfast and the area was really good

wifi connection was very bad

nice food in the bar and

the laundry service was unacceptable

they also have laundry service, they have laundry bag prepared for the travellers in the room (not sure if it

breakfast was very good , food hot good selection

negative was kids had to leave bar at 9

fault of the hotel but could not get downstairs a couple of mornings as there was a tour group of kids in both

having to fill in laundry/ tea coffee forms, was there for a break not to do paperwork

location close to town also and bar looked nice but didn t get to visit so

great hotel with a hearty breakfast easy access & ample parking.

room service, spotless room and great food in the restaurant

that i asked for a wake up call from the check-in lady at 9am, didn t wake until late barely breakfast was

kitchen staff as above only served semi skimmed milk when i asked for full fat

the kitchen / dining staff were surly and unhelpful apart from 1 lovely middle aged lady

gym was way too hot and no spray or tissue to clean equipment so was covered in sweat

would have preferred of the chef refused completely instead of serving us kids size portions and cold food

the best breakfast in town

corridors dirty with trays and laundry at

gym is awful. small, minimal equipment and boiling hot

wifi available for gaming devices as well as phones

gym should be 24/7

had some issues with wifi initially but after a member of staff helped me it worked fine

the spa was very disappointing .

the breakfast was delightful and the hot tub was amazing we had a wonderful time

the spa is a must

star service from all staff, beautiful decor, amazing cocktail bar and breakfast / dinner room

opening hours of gym was a little limited

there were dirty trays and bags of laundry lying scattered all over the landing on the level we were staying

minus the kids

excellent location and room service options.

really helpful staff on reception and great sized room, and comes with decent wifi and

nice rain shower, free wifi and a simple breakfast bag was good

size rooms and everything you need including a laundry service which was really helpful to

location- the laundry facilities what a idea

there's a laundry room and outside patio area on floor 1

good spacious shared kitchen facilities and a laundry room with irons that can be used

leave the laundry in the halls to long after cleaning rooms, smelling up the halls somewhat

of the walls in the corridors are more akin to the back of hotel services - like the kitchen/ laundry areas

hallways dirty and stained, tea/coffee/mugs not replaced daily, staff didn t know about their laundry, tv or

breakfast was lovely

came here with me three kids age three and under and loved my experience here

they let a kids smoke and drink in the smoking area and also let non residents in after 12

did not have a washing machine which was advertised, laundry room was locked (even using the master key)

not very helpful with laundry options

size was a bit small, also not many places to hang towels in the bathroom, let alone your little laundry items

i had indicated that i wanted an early check in

asked for a late check out for boon but at 1115 ans 1135 room cleaners tried to gain entry even though we told

teas); several really nice common areas w comfy sofas & books to relax in; very comfy bed; laundry & a gym w

the 24 hr laundry room was nice, too

we used restaurant, gym and laundry as well

have improved this stay would have been a bathrobe but i understand this creates more unnecessary laundry which

design for the kitchenette and resources (gym, laundry, bar/restaurant)

reception, noisy hallways, strange and badly maintained bathroom, laundry in front of elevators not good

from the pillows, not sure if a cleanliness issue or based on the detergent they use to clean the laundry

5 minute walk to laundry

we liked the laundry service plus the extremely spacious rooms - exceptional for an ibis hotel

internet speed was really slow even when connected to the wifi

kitchen in room , comfortable bed, free laundry room and friendly staff, great location

huge rooms with great kitchen and free laundry facilities

stylish studio room, free laundry facilities and friendly staff

they also have a very good laundry guest can use

the addition of a free laundry room was great for us given our extended travel

good location. they do laundry.

got an early check in as the room was available! great service.

friendly and understood the situation, they offered to help bring bags to the room and help with kids

location and staff ... late check out option was great

wifi was poor.

when they did take towels for laundry they werent replaced

i didn't use the wifi so cant comment on it

the facilities are fantastic with access to gym and swimming pool

lovely staff rooms clean bed so comfy loved how you can get room service

enjoyed using the gym and pool facilities was going on a bike tour after i checked out and they kindly let me

cold during the night) and our young baby came home with her first cold; bathrooms very pokey; no laundry bags

their air conditioning wasn t up an running. laundry service wasn t available.

service was great (mr james), the laundry service bundle package was value for money as

were difficult to use and/or empty, toilet wouldn t flush properly, advertisement mentions laundry service

room we stayed in could hear laundry trolleys at night

dirty laundry found, dirty bed. tv didn t work

- one day provided a bath towel with s sticker from the laundry company in it - one day provided a random

breakfast is 20 if you turn up or 15 if you pre book, we ate elsewhere and got 2 breakfasts for 13

gym needs improvement

delicious room service breakfast

laundry is sent out and returned that evening

good location, fairly comfortable room. laundry service is good. solid hotel

beautiful hotel with a lovely upstairs bar and excellent service. ud83dude00

good location. comfortable bed. good breakfast. excellent wifi. helpful, friendly staff.

good wifi relatively to usual hotels i've been in

our bus experience was booked for us and the laundry service was fabulous

00pm we still did have our room due to issues with laundry

it would be good to have a laundry

only criticism is the staff assume you stayed there before not giving the wifi code and you know how to work

allowed early check in free of charge

laundry service was a huge help

staff at front desk need to be educated on laundry drop off process for customers

instructions on laundry etc

laundry services way overpriced

did laundry but very expensive

bath towels small but got extra. no laundry bags

the staff was very friendly, able to get laundry done by the hotel and the food was amazing

of laundry facilities and no towel bars in bath, so hanging your towel necessitated hanging on shower

parking, great new gym and a very good breakfast

wifi could be a little better but that's my only issue with the hotel.

appreciated reasonable laundry service

they also had laundry service

they have laundry service

assisted us with sending off a bag of laundry to be done with no issues

laundry near by

being a dog owner it was nice to see a hotel allowing the dogs in the bar area

parking was not onsite as i was informed but across the road although there was no problem getting

couldn't connect to wifi

first given was at the back of the property was small and you couldn't open the window as the kitchen fans were

room at the back (no 6) was a little noisy from kitchen ventilators

late check out of 12pm was also great

service, ordered room service which was free of charge and arrived in minutes

contacted the hotel prior to my arrival to ask about early check in, i received a reply almost instantly and

unfriendly bar man

loved the spa bath and bidet

early check in allowed, friendly polite reception staff.

room service came around early so kept missing us

room service burgers were almost inedible.

good choice of breakfast

my first time at an ibis. it was excellent, particularly the breakfast.

they had a shared kitchen, a movie theater and laundromat

wifi connection for the tv... struggled to even stream from phones

great facilities such as a good gym and great coffee machine for free

there were lots of facilities such as a cinema room, gym, pool table and seating area

location was good. bed was comfortable. wifi was ok

was poor at best and the laundry service was shocking despite asking via email before we checked in

kids activities available, and the party bag they each recievied, was a really nice touch which my

double in it, couples dont want single beds in as an extra reminds you that you have left the kids at home

breakfast was excellent, plenty of food, very well cooked.

so friendly, food great, pool and spa clean, room large and comfy. welcoming

there was a trolley for the laundry on the landing which was causing an obstruction in getting to the room

lost part of my laundry through their

lack of transparency with their breakfast charges for kids and adults

breakfast wasn't included no menus in room for restaurant or room service room service forgot my order parking

good bar menu. comfortable room. lovely & quiet.

the owner offered to do laundry for us as well

came back to the bar after dinner to listen to some jazz as scheduled but the musician didn't turn up

bar / breakfast area unique

wifi was great

not only were we offered an early check in on arrival, but our room was also upgraded, a lovely surprise after

really worked well, laundry machine faulty, walls dirty, sink not working properly, such a shame to compromise

it would be nice if there was complimentary laundry detergent, as well as cooking oil.

the laundry did not work so the staff did my laundry

it looked out over what seemed to be laundry machines and other equipment, so it was pretty noisy whenever we

plumbing and laundry appears loud

friendly staff and service excellent i used the pool too

breakfast room service was extremely dear

good size of pool and kids could use it at anytime so this was a great

it was easy to find & they accommodated early check in

the gym was brilliant, everything you need for building and cardio, sauna and steam rooms actually

the food was excellent and the bar was fantastic great live music and the staff were so friendly

plenty of parking and location

breakfast ,there where a couple of kids looking after the buffet and some of the choices where either low or

clean rooms, nice bar with great food ud83dudc4c

room (220) is too far away from the wifi router to work

everything especially terry's breakfast

the breakfast was fabulous, the room comfortable, wifi reliable and free parking was appreciated

the breakfast was fabulous, the room comfortable, wifi reliable and free parking was appreciated

plenty of parking

location was very easy to find, good parking and the whole place was tranquil and peaceful

extremely friendly and helpful *parking was superb outside hotel *train station 5 min walk less than a fiver

parking and spacious room with good heating plus restaurant and bar on premises and breakfast included in

room service breakfast via hanging card from door handle, each morning

that i couldn t stay another night but had to get home for my kids ud83dude1cud83dude1c

good location, the restaurant was busy and the bar too, very clean and great parking facilities

laundry service 2 min from the property

wifi but not big problem

very comfortable, clean and lovely breakfast, staff are fantastic too, i highly recommend !

motel with very attentive friendly staff, good breakfast and comfy bed, what more could you ask for

wifi password was very long and hard to enter.

good self contained laundry and kitchen with all amenities provided

our room was near the laundry room & you could hear the machines going all night & housekeeping entered our

dishwashing liquid, brush, kitchen towels and laundry detergent not provided

their kitchen is amazing, i like late bar too.

bed was so comfortable and the bar and music was great

proximity to the ferry! plenty of parking, lovely evening meal and a very comfortable room.

and helpful and an elevator gave easy access to rooms on first floor, plenty of free secure parking and 5 minutes

excellent service, nice big rooms, restaurant and bar with a lovely library.

staff were friendly, shower was excellent. free wifi good at 5mbps

the restaurant food was excellent for dinner and good bar facilities

no laundry service and no robes - minor stuff

we also went for some light lunch in the lounge bar the next day, which is such a relaxing and homely place to

location parking over road. restaurant and breakfast. large rooms. ghost room

your heart away and a garden looked after with great care, love and attention it also offers parking spaces in

breakfast, as in all hastings hotels, was outstanding