welcoming landlord, super pint, excellent hearty breakfast, comfortable room - amazing value

lovely at atmosphere in the bar with lots of locals

serving window to beer garden from bar was cute

welcoming staff, attention to meeting our needs, great beer and good food, good atmosphere in the bar area,

the pub itself presents a warm, cosy and friendly atmosphere, good ales and great bar staff and the open fire

nice breakfast in the morning served by a lovely lady

very hearty and good quality breakfasts and bar meals

staff at the bar and from the kitchen were excellent and particularly friendly

know some will complain about a wait at the bar during exceptionally busy periods

very friendly, great views and fabulous breakfast

parking was very easy on site

sat in the bar area as we arrived really early and enjoyed the beer our room was ready as they said at 2pm so

room service was very good and on time

bar was average prices for drinks, which was good in a hotel

free wifi in room

they run the laundry super early outside so you cannot escape the noise in the back rooms

room outlook was poor with scaffolding and laundry area

room was up an extra 2 flights of stairs (steep) and had to navigate a warren of corridors (with laundry bags

was near a fire exit that was used regularly by staff for access to fetch and carry trolleys of laundry

laundry and cleaning equipment all

therefore the window was open all night to try to improve it, so noisy when laundry vans arrived in the morning

stay, clean comfortable rooms and lovely pool areas

like everything nice stuff helpfull , nice place , great food , lovely spa pool amazing, place for

there was no background music so you could just here people from outside the building chatting kids screaming

the kids especially loved swimming, and we all had a great time getting dressed up for a lovely dinner

shower clean and laundry was white and fresh

bit crowded eating in bar rather than restaurant.

this hotel, great location, great for parking, beautiful park across the road, pet friendly, lovely helpful

room to have breakfast away from the main room if you're having breakfast and have got your pet with you

one of our meals in the wine bar not quite up to standard.

cleanliness was poor, used laundry in hallways. room was poor

advice: hide the laundry bins in carpark at all times , it ruined the look on arrival

breakfast was lovely and the spa facilities were excellent.

are friendly and helpful, room service is super quick

the bar area at the back was a little dated and could do with a freshen up.

the spa was a pool with tub, sauna and steam room rather than an

parking was a bit tight and there were some cobwebs over the bed

spa is compact but never busy during our

view from restaurant stunning and great to have waiter service at breakfast and a wide ranging cooked menu

the spa is lovely excellent food

accessible entrance via the lift the corridor and exit was always blocked by mounds of dirty laundry bags

laundry piled up in corridor both days

really pet friendly

breakfast plenty full room amazing staff fab.

more info about breakfast times in prominent display there were no details in the room

d well presented although younger ladies had very short skirts) lots of parking, working wifi, comfy rooms and

relatively close to where we were going and pet friendly

lack of choice at breakfast. no kids cereal available.

lack of tables for bar meals. wifi very patchy.

i was kept awake from 10pm - 5pm with kids crying, talking and singing

these should be checked (both sides), before placing in rooms by the laundry and other staff

there are no gyms, laundry and other facilities.

car parking abit 2 far to walk with bags and kids but hotel gave good discount on fee.

booked a family room for 1 adult and 3 kids room had a double bed and a single sofa bed

wifi in the reception area was not great for incoming calls however was great on the rooms.

no management at all on site and left to be run by kids

rooms are stunning and they even have real ale at the bar so a very happy person

there is no room service available which was a shame.

the hotel wifi required an email registration to be able to use

weak wifi in bedroom

there was no telephone in the room to call reception so room service meant going down to reception

very friendly staff. hotel was immaculate. plenty of parking

left too early for our flight to partake in the breakfast, however the bar staff was nice and welcoming

very smiley and friendly polite food excellent bed comfy bar had good atmosphere what more could you want would

the friendly greeting on arrival to having a drink at bar and eating in the restaurant, outstanding

they were moving big trolleys of dirty laundry from 07:30 which made a terrible noise and

bed, blinds did not cover windows in bedroom allowing light into room, laundry and tray containing waste food

first room 428 was very dark and possible noise from laundry area, i asked to change rooms and eventually upgraded

our room was supposedly in a quiet section of the hotel but the laundry was below the window and so was noisy

looked out the window and it looked out on to a entry way and loads of bags with rubbish and laundry not a very

there are laundry facilities, dishwasher, oven/hob utensils etc, hairdryer, robes, slippers, toiletries all

there was fast wifi if that s what you need

to our needs of early check in got 3 rooms ready for us guests who were attending a wedding

hotel wifi was not available during breakfast

wifi was too slow restaurant was overpriced not enough plug sockets in the room room too hot needs

wifi needs improving

dirty laundry laying everywhere as well as dirty plates (room service) broken lift button (safety

and laundry bedsheets and towels are on the floor near lift whole

stay and most helpful and welcoming great rooms great bathroom good wifi everything you need

the bar are is very nice and we also had dinner there which was excellent value

bar man great staff thanks for every think

the bar staff were so good, susan and daisy. keep it up. great food, especially the rag pudding.

car parking it was rather tight to get out of your car with a car parked next to you all parked in the

loads of free parking

well stocked bar with good choice of wine and beer is well kept

the only negative would be no bar fridge. no aircon.

exceptional breakfast lots of choice. very friendly welcoming staff.

if i have to say something, the wifi was a bit slow!

soft not freshly baked squeaky kitchen door during breakfast pillows too soft the shepherd's hut had modern

it was very quiet and perfect for us and our pet dog

price to keep a pet in the room

laundry, no room housekeeping, no shaving sockets, overall shortage of sockets for mobiles, pc etc

the gym and spa facilities are amazing and very well kept.

parking was plentiful so no problem getting a space

i could agree the the restaurant closes at 9 but also room service

room very clean, spacious and everything you need

parking, extremely accommodating of our dog, breakfast was cooked to order or a selection of

great that we had a separate sitting room so we could watch tv/read after kids went to

kids enjoyed a lot stay, first time stay in the typical british inn

lovely warm welcome, pleasant atmosphere, staff were polite and friendly, good food, my kids loved the games

needs updating, poor wifi

check in and room service were excellent as was the food.

plenty of parking

isn t a complaint, but i wish someone had said something about the parking at the back of the building

free parking to which is also a treat but take a look at the bathroom suite

was very comfortable, decor was lovely, temple spa toiletries were wonderful, cookies in the room and complimentary

property was perfect, lovely staff , beautiful decor,excellent rooms with choice of mini bar and room service

50 for hadrians still water in the mini bar is excessive and it wasnt clear there was an option to fill the

and stylish room free parking great location friendly and helpful staff good food (had room

parking was easy

location, very comfortable bed, helpful staff, clean room, fabulous breakfast and room service was a bonus

following a long drive from london, my family and i were too tired to dine out so we ordered room service

no gym

staff, cleanliness free late check out

lots of choice at breakfast and asked if we llneeded anything that wasn't on the buffet

potentially quite high room service charge so didn t order in the

good wifi nice staff

we had room service and was a very relaxing stay

plenty of room for family of 2 kids

large bed, tv, tea, free wifi and free view included in the price, coffee making facilities, large roll top

value for money , great location , comfortable refurbished rooms , great restaurant and bar ( husband reports

cheap option for washing and drying laundry

there are also responsible priced laundry facilities

laundry facilities

clean with self-serve laundry to purchase on site

self service laundry available on weekdays

comfortable beds, good size room, easy to check in and out. really helpful re early check in.

the first day i tried to call to ask for a wifi password but just the voice-mail was available

improvements made - one lamp needed a bulb; extension lead with a number of electric plugs on the fireplace; no

wifi wasn't the best kept dropping out

wifi not working room 9

no daily room service

we ate our evening meal in the bar which we had pre-booked

lovely breakfast choices, happy to amend to suit guests, i admit that i am a bit picky

beautiful location, easy parking. the staff were so helpful and friendly. food was amazing.

breakfast/dinner were great

minor point is that wifi upstairs is not great but then it's only a few steps to go downstairs where it was fine

laundry was located next to room in the hall

standard rooms are small and down quite run down and busy with laundry carts/rubbish piles corridors

on a lengthy trip and needed laundry service and this was not available

the wifi wasnt great

very good gym facilities substantial food

there were noises going on all night- possibly from elevator and laundry room close by the room

noise from amount of people in and out of hotel and staff member in the laundry room woke me up earlier than

constant noise all night from the kitchen extract system and the laundry below us

we could hear water gushing all night, don t know if we were next to the laundry.

reception were very helpful at booking us a shuttle

directly next to the laundry, constant noise, staff talking laughing chatting every 45 mins between 7pm-9pm

room was right near the outdoor area where laundry is kept, very

to the laundry company being late in dropping off the towels and bedding for the whole hotel

from house keeping staff banging a laundry storage door right next to room

breakfast was excellent and a great start to a long travelling day

not sure what laundry detergent you used but it didn't smell very nice unless it was the pillows just need

pool could have been bigger

very friendly jody female staff, laundrette, breakfasts, evening meal one night, gym and spa facilities including

particularly with kids

kids free food didn't look too appetising