seating round pool area cramped

the spa is lovely excellent food

parking was a bit tight and there were some cobwebs over the bed

the taster menu was very good indeed and the breakfast was also very good

the spa needs updating

very warm and cosy with modern accessories such as bluetooth speakers and wifi, with excellent connection

great breakfast comfortable room

got quite busy during the weekend and we did have trouble parking when we came back from day out

price to keep a pet in the room

if anything, slightly patchy wifi and low shower pressure at times (but this was noted in the guest book so

clean room, with a great layout for kids as they had a separate room off ours

member of staff went above and beyond to make us feel very welcome, alan was very charming at breakfast which

the car park is across the road from the pub, it's a really busy road so if you've got kids or pets with you

our wardrobe door was broken, huge crack in the ceiling on the kids bedroom (family room) and the shower

not much at all. could do with faster wifi... just like everywhere. not an issue

very hearty and good quality breakfasts and bar meals

single person at the rambler were so incredibly friendly and couldn’t do enough breakfast was fantastic

full english breakfast every morning was epic

had a meal in the bar which was great value and breakfast was included

wasn't allowed to take a glass from the bar up to my room

breakfast

food, breakfast included

the breakfast in the morning was perfect

the smart tv did not work , maybe because of poor wifi signal

breakfast superb but only cooked breakfast available

wifi connection

beautiful location, easy parking. the staff were so helpful and friendly. food was amazing.

breakfast/dinner were great

plenty of parking available

fabulous food, lovely breakfast time staff.

was near a fire exit that was used regularly by staff for access to fetch and carry trolleys of laundry

laundry and cleaning equipment all

room was up an extra 2 flights of stairs (steep) and had to navigate a warren of corridors (with laundry bags

they run the laundry super early outside so you cannot escape the noise in the back rooms

bit noisy from boiler or laundry or something and lots of stairs and corridors to the

therefore the window was open all night to try to improve it, so noisy when laundry vans arrived in the morning

for our birthdays- the spa is soooo relaxing, the staff are great, breakfasts plentiful, late bar very accommodating

life in the bar

beds, lovely spa facilities, valet parking was very helpful due to limited parking in town, gym very quiet in

the little things making a big difference are charging points beside the bed, free wifi, quality toiletries,

shower clean and laundry was white and fresh

hotel full of character fabulous hard working staff lovely breakfast comfy bed nice large room pet bowls and

coffee at breakfast had lots of bits in it and i was therefore unable to drink it

drinks in bar were a little pricey

no wifi

the gym although small was perfect for our needs, and we used the treadmill and recumbent cycle

there is a gym inside, good restaurant

the gym is well set out, equipment maintained well, clean, and with all appropriate sanitisation

wifi was slightly temperamental in the room.

staff, location , clean room , gym ,

serving window to beer garden from bar was cute

location is so lovely, the staff ,so friendly and helpful,and the breakfast was the best we have ever had ,at

welcoming staff, facilities were great, excellent food breakfast cooked fresh and plenty of it

breakfast was very good again fantastic service with locally supplied fresh ingredients

the breakfast was delicious and plentiful, we didn’t have a lunch or evening meal there, but saw some

was allot of laundry on the landing and it looked like they need a specific room for it

there was laundry on the stair case when we arrived but not the end of the world!

parking spaces on the property are limited.

parking was just a few places and always full. the coffee shop was closed.

parking poor

wifi a bit patchy.

bar well stocked and open untill we left

friendly staff and lovely breakfast

parking is tight, wifi slowed down my phone so i ended up disconnecting it from my phone.

restaurant or bar, only room service with a charge

no laundry facilities, no bathroom fan in room 411

good wifi connection and we enjoyed the bar food

the spa could do with an upgrade as it s quite old but it was clean

they have gym and spa facilities, that s cherry on top

wifi didn t work

room was very bland and unwelcoming, and i believe a pet had been sleeping on the bed as i woke up feeling very

the bar and dining area looks great and has a really feel to it

bonus points for being pet friendly

was under the impression that i had bed and breakfast

free wifi

the staff were great, in particular the breakfast staff. they really care about their work.

my wife is pregnant and they offered us a complimentary late check out which let her relax longer, which i was

nice bar for afterwards ud83dude42

we went for room with breakfast and kids went free so that was amazing.

the hotel was clean, tidy, staff were polite and professional, breakfast was lovely.

in the early morning by noise from outside due to a laundry delivery within the hotel premises below my

others ,food at the restaurant was not upto mark, service was slow, there was a mess up with our laundry

said a/c worked well certainly nights and didnt a few others , was a bit of a mess up with our laundry where

didn t always provide bottles of water, but you can grab bottles from the front desk or the gym

the gym was small, but has everything you need

room - the view was a blank concrete wall and hotel laundry

fast wifi in room

free wifi

gym could of been better

room service was ok, the pizza looked shop bought and the pasta and sweet potato fries and the was

be better if there's a laundry in the hotel

no laundry facilities because christmas and no change of towels

no laundry facilities or service at all

housed me next to the laundry store

the room was spacious and comfortable, easily fitting two adults and two kids

finally, the housekeeping team would leave dirty laundry, glasses and crockery piled in the corridor from the

didn't think it looked very nice having dirty laundry bags outside the rooms at this time being as check in

touches like drinks in the fridge and complimentary toiletries also great facilities such as gym and pool and

rooms were clean and spacious central to everything we needed spa and gym was added touch to our

the restaurant menu was quite small and would ve liked kids menu

shaving kit / laundry bag when we aked we were told that there was a charge for one (the shaving kit) and the

we enjoyed the spa and fitness facilities on several occasions

room service paid the extea but had to call done and get the food at separate times

however during my last stay i found out kids eat free, so there's a saving grace

loved the late check out and the pool

a lady staff taking laundry into a lift , rude and glared at us .

view (had a brick wall view) no laundry services no electric iron and ironing board in the

little kitchen with all that's needed for a short stay

wifi worked well

the bar was a bit pricey

the sauna and pool was very relaxing and i got to use the gym as well

great spa facilities

food was good and we enjoyed the pool/spa facilities

spa facilities unavailable on sunday morning

facilities - gym, sauna/steam room and swimming pool

like laundry bag and slip, or hairdryer, were not on the room

breakfast, reception, gym all staff seemed happy at their work and went out of their way to make me feel

everything was fine. nice room, wifi available . breakfast was good.

didn t use the pool as was cut short on leaving day for us, but looked beautiful

had no hair dryer in the room, the wifi details weren t given to me or accessible in the room, and some areas

laundry service very easy to use

no on-site laundry mat.

sounded like trollies from laundry or kitchen being pushed around a lot

location enviroment atmosphere staff meal wifi bed

great property, good breakfast, nice staff, great cocktails

wifi was dreadful in our room

wifi poor

easy parking lovely hotel with period features such as window seats in

lovely gardens to walk around and great big fireplaces to unwind in front of

we were in the new annexe which meant we had to go outside to get to the restaurant and bar

and pillow covers were looking either too old and used or may be not laundry washed for new guest

bar down stairs and the beer garden was lovely

wifi wasn't that strong enough for where our room was so there were certain things we could not

the only thing is the wifi was a bit slow in evening.

on the second night i was alone and went to the bar for a drink, sat alone, i was welcomed by the owner to sit

they had a pool or somewhere to hang out at the hotel that would have made it almost perfect as you have to

the staff are very attentive they do not rush you during your meal the food is delicious bar well stocked nothing

a quiet spot with plenty of onsite parking

restaurant as it was fully booked and due to covid related absence they were short staffed in the kitchen

excellent breakfast and dinner

plenty of car parking

room we were in was above the kitchen and, although it didn't bother me, my partner complained that the music,

free wifi and tea making

lost my evening food order, when raised as an issue the kitchen had just closed so i was only offered chill as

they didn't charge extra for room service and the food was great

breakfast was excellent - particularly the requested mushroom omelette which replaced dinner the

very nice hotel, friendly staff, excellent breakfast daily, a gym and big car park

wifi is slow slow - it s like a dial up service which constantly falls over, colleague confirmed

location, plentiful parking, lovely rooms and first rate food, all for an extremely competitive

parking

i realize the need for safety for kids and suicides but a little more sense could be used with openings, or

with appropriate wear and tear, simple room with proper old features not modanised with fancy bars and new or

the bar meals were very good but a little on the small size.

nice relaxed environment, parking was great!

even showing me round the hotel to find the gym

i arrived at 1700 and walked in through into an untidy reception area with dirty laundry stacked up

of laundry left in hotel corridor floor for hours outside our room, not given wi-fi code upon check in

good breakfast provided by attentive staff

didn't take breakfast.

24hr bar was brilliant