shower clean and laundry was white and fresh

hot water system and wifi both very good

facilities for pet owners was very poor

coffee at breakfast had lots of bits in it and i was therefore unable to drink it

the breakfast is buffet style, includes a varied selection of cereals, yoghurts fruits and the hot

therefore the window was open all night to try to improve it, so noisy when laundry vans arrived in the morning

the kids especially loved swimming, and we all had a great time getting dressed up for a lovely dinner

staff so friendly and helpful, the hotel itself was amazing, room was big and the outside pool such a great

there was no background music so you could just here people from outside the building chatting kids screaming

amazing spa facilities, roof top pool was an amazing experience

room outlook was poor with scaffolding and laundry area

laundry and cleaning equipment all

room was up an extra 2 flights of stairs (steep) and had to navigate a warren of corridors (with laundry bags

was near a fire exit that was used regularly by staff for access to fetch and carry trolleys of laundry

bit noisy from boiler or laundry or something and lots of stairs and corridors to the

bit limited regarding car parking on premises

room service food was poor and paper thin walls, could hear people in next room using the bathroom

pet friendly, comfortable stay, friendly receptionists.

bar was average prices for drinks, which was good in a hotel

the gym although small was perfect for our needs, and we used the treadmill and recumbent cycle

there are laundry facilities, dishwasher, oven/hob utensils etc, hairdryer, robes, slippers, toiletries all

there was fast wifi if that s what you need

location, excellent restaurant, good sized room, plenty of parking, friendly staff, clean and tidy

wifi in room 301 could havebeen strnger but it did work

we will definitely be back when the spa facilities are open once lockdown restrictions have eased

the 2 saunas and plunge pool in the spa were nice

had a lovely room upgrade with a super comfy bed and a lovely bathroom with a whirlpool spa bath

breakfast also included made this great value

wasn't allowed to take a glass from the bar up to my room

had a meal in the bar which was great value and breakfast was included

full english breakfast every morning was epic

very hearty and good quality breakfasts and bar meals

the taster menu was very good indeed and the breakfast was also very good

the room was spacious and warm

he restaurant and bar area were relaxing and we enjoyed a delicious 3 course dinner

hot tub and pool were a bonus also with views over the hills

breakfast was excellent, something to suit everyone. the service was pleasant and professional.

but quiet after eleven and the same with the road, a bit noisy and busy to get to the car parking area

arrive a bit later than the 9pm latest check in time, but they accommodated us and even kept the bar open for

parking across road but in a parking area. a bit noisy if on road side of pub.

lovely staff, very welcoming bar and great beer

the hotel has private parking which is always a bonus

laundry piled up in corridor both days

accessible entrance via the lift the corridor and exit was always blocked by mounds of dirty laundry bags

staff were friendly. plenty of parking. pet friendly.

lounge food or room service after 9 pm

1, rooms are a little tired 2, 5 tray charge for room service

price, clean, friendly, good food. easy parking.

if i have to say something, the wifi was a bit slow!

spacious room is separated from the bar and the restaurant so there is no noise

know it was a monday night but i thought the bar should have been open for a bit longer

always ample parking even though it was constantly busy

cleanliness was poor, used laundry in hallways. room was poor

advice: hide the laundry bins in carpark at all times , it ruined the look on arrival

not much to do with kids, it is pity they could not have a pool session

district, room was to a much higher standard than expected , restaurant and food were amazing and gym and spa

to make money, but it would be nice if there were some last-minute deals, especially since the pool area always

the dinner was also very good and the kids menu was a huge thumbs up

however the food was fabulous, evening and breakfast, and all the staff friendly and helpful

good wifi nice staff

plenty of room for family of 2 kids

kids menu definitely needs fixed

we had an excellent sleep in the very comfy bed, very good shower then down for breakfast

location is great, beautiful view, big parking, delicious food

great staff. great breakfast. good beer. lovely views.

we chose it particularly because it was advertised as pet friendly and it completely lived up to this

extremely accommodating of our dog, breakfast was cooked to order or a selection of cereals and spreads

welcoming staff, attention to meeting our needs, great beer and good food, good atmosphere in the bar area,

nice host with excellent bar and restaurant. easy to approach it.

location is so lovely, the staff ,so friendly and helpful,and the breakfast was the best we have ever had ,at

the food was excellent, the bar was cosy and traditional

location and the staff were very excellent - we enjoyed the bar area and the accommodation was very clean and

it s a lovely, welcoming place, front bar is very pleasant, all the staff are lovely.

very convenient parking facilities

free wifi

car park was a little compact but had plenty of parking spaces.

had a lovely welcome, the decor was gorgeous and the hotel very pet friendly

first room 428 was very dark and possible noise from laundry area, i asked to change rooms and eventually upgraded

our room was supposedly in a quiet section of the hotel but the laundry was below the window and so was noisy

they were moving big trolleys of dirty laundry from 07:30 which made a terrible noise and

only minor issue was that our room was opposite the laundry bins outside which gave us an early morning wake up

view from the bedroom looked out on to trolleys full of dirty laundry

m really struggling to find fault with anything, the only comment i would make is the wifi was poor but i

comfortable rooms, stylish, lovely gym/sauna area, family friendly, friendly staff

the grounds were pretty and there was a nice little gym and a sauna which we weren t aware of at booking

onto the floor, and was replaced by a glace cherry from the bar rather than going back to the kitchen for a real

you also need more car parking when you have large lunch events like you had thursday, can i suggest you organize

we also had spa treatments and used the bike hire facilities

was two thirds of the price of the recommended taxi by hotel and this was after midnight and our kids were so

friendly staff, basic but clean and comfortable room, nice bar area and the food in the restaurant is great

delicious room service meal.

wifi was dropping out every now again, but other than that can t complain about anything.

lack of choice at breakfast. no kids cereal available.

to our needs of early check in got 3 rooms ready for us guests who were attending a wedding

hotel wifi was not available during breakfast

wifi was too slow restaurant was overpriced not enough plug sockets in the room room too hot needs

wifi needs improving

and laundry bedsheets and towels are on the floor near lift whole

dirty laundry laying everywhere as well as dirty plates (room service) broken lift button (safety

we arrived late around 3

staff really helpful, in particular lewis. food ordered by room service was nice.

the bar are is very nice and we also had dinner there which was excellent value

these should be checked (both sides), before placing in rooms by the laundry and other staff

there are no gyms, laundry and other facilities.

parents decided it was a good idea to let their kids run around the breakfast room (dangerous) and by people

the bar is open on the ground floor and serves food as well

car parking abit 2 far to walk with bags and kids but hotel gave good discount on fee.

left too early for our flight to partake in the breakfast, however the bar staff was nice and welcoming

little hotel with parking

has a small bar area

was no telephone in the room or any information to tell you above room service etc

generous free parking and lovely breakfast