we didn t like that it didn t have a laundry room for us to do our laundry.

dryers in laundry room were dusty

not like that you had to schedule times for pool and only got 30 mins

were a lot of kids during our stay

clean, price, parking

the laundry facilities were down, and we had no tv due to the cable box not working

room smelled like cigarettes despite being non-smoking

the breakfast area needs to be bigger for the size of hotel you have

cigarette smell in a non - smoking room and burn marks on the sheets

weird people hanging around in the front of the building smoking and yelling

able to do laundry

plastic laundry bag usually in most hotel rooms was missing

has a gym, indoor pool, and indoor on-site laundry

along with this the hotel had a pool, gym, laundry room and food and laundry products available for purchase

the staff was nice and my kids enjoyed the pool room beds were comfortable.

plus, the housekeeper that made the accusation was in the laundry room smoking a cigarette when i went down

the gym, laundry, pool were closed

breakfast back ,but fully understand why not being served at this time due to covid

longer serve breakfast due to covid

smoking room smelled like smoke, the chair in our room was dirty, hot tub was shut down, pool was

we spent the next hour in a half at the laundry mat washing our clothes so we didn't take any home

pool was not available

gym was small but had everything in it you d need for a good

when we got there, it was covered with tile and not useable so we tried the pool

unruly kids in the pool, the parents sitting drinking around the pool, and the guests playing beer pong in the

breakfast was great for this reasonably priced hotel

breakfast wasn't a great assortment and was unaware of the construction causing you don't have to

was no milk available at breakfast

the pool was closed but we didn't mind and we also didn't eat breakfast so we don't know what it was

hard boiled eggs or yogurt as breakfast options would be nice.

the breakfast was very good

breakfast was good

the breakfast was hot and good. the hotel was clean and the staff was super friendly!!

pool room needs some updates but nice to have a hot tub option

equipment in the fitness area was old and not well maintained

the front desk gave a us a second room which was next door to the laundry room

a room across from the laundry room where i heard loud talking as i m trying to take a nap

can see the gateway arch from the parking lot (12 miles away)

we were a little concerned about the people hanging around the parking area.

the big shower, comfortable bed, extra chairs in room to relax & breakfast eggs were soft & fluffy

bothersome but didn t bother me was i heard others complain of a smell that was coming from the laundry facility

the onsite guest laundry was handy - $2 wash $2 to dry all in all a pleasant say here

good breakfast, laundry in the building

when i got there the door to the hotel laundry room was wide open and it looked like a bloody hot mess

i had hoped to use the laundry, but it was out of service

was friendly rooms and hotel was clean front desk was helpful laundry on site incredibly comfortable

breakfast was excellent.

breakfast is above average and the breakfast attendant kept the area stocked and clean

we slept like babies and so did our three young kids

facility was very clean,friendly staff,good breakfast bar and a convenient location close to places to eat and

waffle was great. staff was very friendly pool was a blessing

parking and location

could not work out in the fitness room due to the pandemic.

my daughter enjoyed the pool

- our flight was delayed, so late arrival

pet friendly with a price under $50

not enough parking in the front.

parking wasn't bad

staff was very rude, tried to overcharge us upfront for babies as if they were adults

the extra 25 for our pet when we checked in

the smell of chlorine from the pool was strong.

very comfortable and family friendly, and the pool was amazing!

from room service was delivered in a timely manner and was good

then we went to the bar which was quiet and had good service

was stolen but how is it that they don't have anyone looking at security cameras at the hotel parking lot during

guest laundry on site as well as a pool and small fitness center

checking out was difficult because staff were filling elevator with laundry carts/trash bins and were using

only negative was laundry on 4th floor.

were not trash bags or laundry bags in the room

really convenient when you are traveling with kids

clean room, parking at door.

service dogs psrmitted, smokkng in room, free parking, close to restaurant and highway

breakfast

parked at the entrance waiting on the cleaning lady, people in the car smoking pot and cursing loudly

the receptionist service was good and the breakfast

breakfast was good and room was clean. the only issue was wifi was poor.

i liked the spa bath and breakfast was okay

the only tiny issue was that there was some hair in the spa tub.

the front desk employee was very friendly and helpful. great breakfast selection

a little slow wifi but that wasn t why i came there for so it s just okay

pool needs updating

pool was really small. i was there with my hubby until 3 kids came and the pool was crowded

the breakfast was just ok, but understanding due to being in the covid times

unfortunately the pool was not available at the time

room for all of my kids

the location and free wifi

the tv and the wifi worked. the ac worked really well.very easy to find.

had good water pressure, refrigerator worked, and had good wifi

the wifi didn't work at all

dryer in laundry room wasn't drying well.

never have to get bothered for housekeeping if you have a room payed for and also u get laundry on site for

can't get change for laundry on site cus they make u have to use quarters only never have any to switch a dollar

room location was right across from the laundry room

the room smelt like someone had been smoking cigarettes prior to my checking in

staff didn't do a very thorough job and by watching how they did their job i can confirm) and the laundry room

quiet and a on site laundry facility

there were some sketchy people hanging out in the parking lot but they didn't really bother us

what i like was it was pet friendly and the doors could open and the lights were

hallways were smelly from the animals, may be a good idea to get rid of the carpet in the hallways and use tile

no iron (but there was an ironing board), no hangers or laundry bag, something pink and sticky was all over

laundry still in halls at check in

of facilities at the hotel - no breakfast - no meals - no bar - no guest laundry

pool hours aren t good for kids. and the pool was closed a whole day.

bathtub wasn't cleaned and a guest had a birthday party with about 50 unauthorized kids who were in the pool

listing shows that there is guest laundry and there is not

t work poop all over side of toilet in room hair on toilet open soap bar in bath tub nasty over all will not

great room and space with a spa tub in my room and decently clean

staff, great location, excellent price, big rooms, comfortable beds, parking lot well lit

and breakfast included

and bed bugs not terribly but those stay here too at an discounted rate lol also there's a laundry room with

no laundry bag no hair dryer no coffee pot but they do have roaches and black mold in the shower

close to the highway, and you could see the st louis arch from the parking lot

i like that fact they have free wifi and breakfast

i like the fact they have coffee and wifi

laundry very useful

breakfast was limited. not advised of some services ie laundry

they even had a laundrymat

loved that there was laundry at this hotel too

it has a laundry, which worked very well

was no pool there was no restaurant there was no laundry there was no breakfast there was no ice there was no

designated parking, door to room was very difficult and loud to pull shut or push open, the laundry room was

self service laundry worked well for $2 per load for washing and $2 per load for drying

no wifi that they claim to offer

wifi kept going in and out

great room service & location

and the staff took us in even though we were strangers i can't say enough about stan the shuttle

clean/ shuttle

the pull out sofa, which was in no condition to comfortably handle an adult, much less our 2 kids who did not

upon returning, the bar stayed open for an extra hour or so for a final night cap

guest laundry was filthy pillows were lumpy and hard

also the inability of laundry staff to bring extra towels when asked

i call for room services did get it at all

we requested room service and still had to call the front desk

room service to expensive

pancake machine and cinnamon rolls were a big treat for the kids at breakfast

room was huge, beds were extremely comfortable and the breakfast was amazing

quiet,clean,great breakfast ...nice safe place to run or a fitness center and a nice indoor pool

our trash was full and no room service or fresh towels the 2nd day

most drinking and kids everywhere

room smelled like dirty laundry

parking was full

pool looked nice. breakfast was simple but very much appreciated. staff was great.

parking by our room was convenient and well lite

pool was clean and slightly heated

the gym

do not do room service (supposedly because of covid but really it is less safe to require customers to go

ordered room service, they said two pizzas would be there in 20 minutes, they were a no-show no call no

pregnant gf and kids wer

location and gym

was a nice clean hotel with swimming pool, hot tub, and laundry

no hotel should have rooms near the laundry or ice machine-too much

were only a few lights in the parking lot that were on when we returned at 1am

fresh clean hotel with delicious hot breakfast. homemade sausage gravy was exceptionally good.

building is well kept and clean. breakfast was hot and ample.

it doesn't have a microwave or a laundry room, so you can do your own laundry.

also, the eggs benedict with room service was not

no free wifi bathroom tiny overpriced no happy hour at bar no complimentary evening snacks

guest in the fridge, tub stopper was broken so shower and facuet ran at all times, left our room service door

friendly staff, breakfast

it also seemed to be near the laundry facility so it was loud at times

hotel was dated. no laundry service. price was rediculous.

maybe the laundry detergent

besides the fact we believe we were right below a laundry room

room was not clean ants in bed dirty laundry in room

did laundry; own happy hour on roof top deck; watched people enjoy swimming

change machine in the laundry facility

guest laundry

nice room, guest laundry, comfy bed, friendly staff, great breakfast options

cleanliness, spacious room, conscience of laundry, the outside deck with partial view of the arch and the the

they bar and grill was closed

gym needs some upgrade, but i was there to chill

the bar was closed due to

i have 3 kids not enough room for 5 people.

s dirty laundry behind the curtains

laundry facility was inside pool area and was only accessible during those hours

gym

perfect location for downtown activity friendly staff good food amazing pool/hot tub

the bar restaurant downstairs served great food and drinks

we enjoyed the fun art work and our kids thought the lobby was awesome

room service could have been better.

staff, clean rooms, the amazing museum, the vintage pool / hot top, exercise room and sauna

we enjoyed the fun art work and our kids thought the lobby was awesome

t get in touch with room service several different times

i had my kids with me and they loved the 2nd floor

the bar was busy but not overworked or rowdy

she made my kids feel welcomed and put us in very nice room

the bed was great and the fitness center was good-need more attachments for machines

room was clean, stadium view was really cool, kids loved it

laundry, car washed, staff and buffet

trash cans had no bags and no laundry bags in room the drinking glasses were smudged all minor

also the laundry staff left a huge bag of dirty towels and sheets in the hall from 6pm til we checked out at

parking, pet fee etc

it's also pet friendly, no fee

took ages to find the gym everything was so spread out

location, bar and lounge air, outside pool is awesome and rooms are nice

room service was prompt and very tasty too.

the light show was amazing, the pool area was nice and the beds were sooo comfortable

clean, nice staff and a great lobby area with bar and light show at night.

it s not a new hotel but it s got everything including restaurant and laundry room.

when we used it the first time there were 2 barrels full of dirty laundry and stinky garbage

coined operated laundry facilities

the pool and hot tub was clean. the evening snack was just what the kids needed.

with free, covered parking

friendly staff, good breakfast

kids came forward , mothers came forward and expressed her indifference towards them

location was great , staff were very nice and very helpful, breakfast was excellent

was some type of soccer tournament and the kids were in the lobby (with their parents), but they were soooo loud

breakfast brown bags should ve already been packed

wonderful, laundry room great for drying swimsuits, food wonderful, staff very friendly, room great, kick-back

laundry on site was a welcomed surprise after getting rained out at a cardinals game

bags in the waste can, no coffee or cups in the room, only one wash cloth in the room and no laundry bags

liked pet friendly feature. breakfast was good

kids enjoyed the popcorn

paying for washing laundry seems absurd

ie pool, gym, breakfast

the king room was not sufficient for 2 adults and 2 kids

we needed more pillows and the staff had no key for housekeeping so one of our kids didn't have a pillow

the enclosed outdoor spaces was nice for our kids to get out and run

having the other optional amenities (fitness center,laundry , lobby, outside patio etc) was nice as well

there was a problem with the supplies so i wasn t able to get laundry detergent to wash clothes

they have a bar on the first floor, and offer laundry services

no laundry

i am certain it was picked up with laundry

desk multiple times to request bedding in order to use the bed but constantly told it was in laundry

i went to retrieve one and followed staff to the laundry room

attempting to check in, had to hunt down the front desk person, who was lounging in the laundry area

free breakfast and pool access

room, friendliness and helpful staff, excellent breakfast, clean, comfortable, spacious

on arrival, great advice about local restaurants, sausage, waffles, and perfectly cooked eggs for breakfast

the staff has excellent the breakfast was great..they were very intentive

the breakfast was good and there was a nice selection of breakfast food items.

carpets in breakfast area was very worn and dirty

location and breakfast were aqequate.

food was marginal. no laundry detergent in the vending machine.

only thing that would change would be the laundry facilities one washer one dryer with restrictions was not good

being able to do a load of laundry was nice

when confronted the staff just said it s normal people did laundry at 2

the continental breakfast was delicious, hot and great variety

nice desk and wifi for my business work flat screen tv on the wall

i love the desk in the room and the wifi was great. up-to-date flat screen tv on the wall

we had to keep asking the cleaning ladies for trash bags and all they had was laundry bags

friendly staff, parking was excellent

my husband, 4 kids and i were just amazed

i puck hotels specifically for hot tub and/or pool

for families with kids

coin op laundry next to lobby

laundry facilities $2

to covid the pool and breakfast were closed

more food for breakfast. had indoor pool but a hot tub would have been nice.

complimentary breakfast was delicious

no free breakfast or tea to go...only coffee. the towels were stringy. laundry was out of order.

pool was great and again very clean

the wifi connection was

comfy bed, big room, pool, nice property. staff was helpful from housekeeping to the front desk.

also, the pool experience wouldn t keep us from coming again

we were early, it was raining, and we needed to do laundry

the laundry services charge slip states that basic laundry is $2 a

no laundry. booking com info is not correct. it smalls bad in the entire holes. a/c is too loud.

didn't see signs showing if pool and gym were open or there location.

the parking lot was well lit and fenced in

no laundry here even..dry clean

great workout room and laundry on site

was by laundry once workers came in i could not go back to sleep doors slamming loud conversations

room with treadmills, elipticals and dumbells, onsite laundry, plentiful breakfast food

they didn't always have change for laundry machines

small bathroom. wanted a jucuzzi or indoor pool.

the hotel was very nice, great location. fine dining room service

they had a movie theater, but there were no movies for kids available

loved the options for dinning, the massive gym, and the beautiful pool.

loved the pool- fun for our kids and for us! great service poolside also.

property has set up where you must use their wifi to have any access to the outside or use a landline phone

the breakfast was ok, but not a lot during the 1st day! but not yo bad!

booked the property because it had an indoor pool

breakfast was great and the lady that runs that area took care of all of us

was not notified that the pool was closed until i checked in

i liked that the hotel had laundry on-site and also had a microwave and fridge in room

the pool was not heated as it said it was

this is my favorite place to stay when i m in alton! comfy rooms and a great breakfast bar.

that the parking lot look and had trash everywhere. our room was slightly dirty.

they did not tell me on the phone that their pool was closed

very minor - the available coin-operated laundry didn't have any kind of timeframe (ended up being almost an

also, laundry facility was $2 per load (each for wash and then for dry)

the laundry room was noisy next door before 6am, and the construction and parking lot outside my window

the wifi was out.

was hoping there was a pool for kids to relax in while we were at the hospital with another child

laundry and shuttle not available

we had enough room for 2 adults and 2 young kids and all of our stuff

people were great. shuttle was awesome

i liked everything except for the pool was closed for maintenance

pet friendly extremely clean newer hotel.

shuttle

airport shuttle and parking

airport shuttle and parking

the hotel is extremely clean, including the gym

hotel shuttle picked us up @ airport & used within 5 miles of the hotel

had to go to the laundrymat

they love coming here for a pool day and i love the hot tub

near a quiet neighborhood which is convenient to walk your dog in, if you're traveling with a pet

clean, nice size room, working elevator, decent breakfast, nice staff

the bedsheets were super soft and comfortable. the breakfast was satisfactory.

the rooftop bar for small eats was nice, as was the gym

having an ev charger was an unexpected bonus

i asked for a late checkout which she told me would be 12 or to check with the front desk in the morning

spacious, immaculate chic rooms in unique boutique hotel in fun happening university neighborhood

t have a microwave in room and bc it is pet friendly it does smell like dogs a little but staff was

the dryer was broken in the guest laundry

equipment in the gym was outdated, broken or both

pool, kids had fun simple breakfast. we got alittle show when the cops got called not on us.

i liked best that it offered hot breakfast and also indoor pool and staff very friendly

the breakfast area wasn't cleaned and we had to wait until food was prepared

breakfast was very good and ladies preparing it were very sweet!

the breakfast was very good with many options

it was clean and new. they had great breakfast!

very clean and comfortable . very good breakfast.

breakfast offered a lot of options and breakfast space was open airy and clean