on-site laundry facility was a nice add however a little pricey: $2

laundry room was out of order

the bar and restaurant was not open very disappointed

pool is small

(extremely slow) $10/day for parking, in a parking lot that had hardly any spots near the door

not keep guests in check multiple children running around the lobby being rude and playing in the gym

offering bacon and potatoes or grits to offer more choices for the hot breakfast

not to mention, the breakfast remained fresh and hot throughout the entire morning

parking

it was all clean and well taken care of. breakfast was awesome.

front desk attendant was amazing upgraded us to a suite, breakfast was delicious was lots of choices and

the drain system was slow and no indoor poolud83dude12

free wifi and breakfast

pet friendly

need better breakfast

1. the staff was very good. 2. free laundry was great. 3. location excellent.

price, location, we were on first floor, free laundry, full size kitchen, free internet

the staff is wonderful, the rooms are clean and it's hard to find somewhere with 2 bedrooms and a kitchen

apartment type room with the kitchen

parking could be better

close to airport. shuttle to airport. food and drinks in the evening.

location. shuttle

bar and restaurant were closed

gym had only two treadmills and were being used each morning of our stay.

hotel was noisy from the lobby at night.. tv's seemed to be playing in the bar area

the smell of the elevator fact it s only one elevator laundry room sucks only two and two

continued to loudly burp over and over and over as we sat in the lobby waiting for laundry to get done

we had less than half a roll of toilet tissue, no soap (which i had to ask for), wasn t given wifi info really

it was okay for the price. i liked that the window opened and the mini kitchen.

they were accommodating to a late check out

the comfy bed and the breakfast

was clean and smelled really nice upon entry, plenty of parking and everything looked nicely decorated

location fine, very good breakfast, very deceit admostphere pleasant greeting ck.in & ck out.

breakfast was good and the area was clean.

the parking sucks not enough places. people parked all over the place

thing i would have liked to have had was a plastic bag for my laundry after showering to put in my suitcase

louis airport, very clean place, balcony room, awesome staff, inside pool, waterfall, vending areas, wifi, bar

bathroom dirty. scheduled room morning room service and it never came.

the bar staff

elevated head too high, directions to shuttle pick up point given by hotel desk clerk over the phone we're

and every door had piles of dirty laundry outside of it for the entire day

the bed netflix and pool

were kids by the pool doing whatever they wanted without supervision

waited over 40 minutes for the shuttle, before i realized i was at the wrong door 15

the gym overlooking the pool so i could watch my kids while i worked out.

they don't have things they advertise in the room like a microwave, mini fridge, working tv, or laundry

fact that laundry dispensers were empty and it said no refund but tell you it was empty

the onsite laundry is way overpriced and the machines steal your money and guess what, they would lift a

we had a smoking room, so there were burn marks here and there on the floor and bathtub

value, has all the basic necessities, daily housekeeping, gave me an early check in

only thing that i didn't like was that our window was a window to a hallway next to he laundry room

i went to all the exit signs only to find myself outside, the laundry room and other exits that didn t take

it could have been a reaction to the laundry detergent they use; i don't know

we easily caught a a shuttle, checked in a little before 3, we ate dinner and had drinks at happy hour, and

my daughter truly enjoyed the pool. the customer service was exceptional!

we tried calling laundry and the front desk multiple times with no answer

laundry sucks

everything was great, except the laundry is more expensive than most places.

was a constant smell wafting from the laundry room

the couch/hideabed was hard and uncomfortable to sit on. pool should be open

they don't have a laundry room to do laundry

no laundry facilities

the room service was expensive and not worth the money. the food we ordered was not very good.

the pool was open.

shuttle driver most caring as i am partially disabled

laundry machine was broken & could not be used

laundry room was battered, detergent dispenser ripped off of the wall and no detergent from the

laundry dont work refuse to refund money

laundry machines didn t work

when asked for more linen, we were told the laundry room was closed, and did have a key to give us more linen

hotel was clean, well kept, staff were friendly and helpful, amenities were nice (pool, laundry, gym), elevator

we stayed for 2 days and are room was next to the laundry room so every day at 9am they turned something on i

room was directly next to the laundry facility

to my room had a strong mildew odor and my room was next to laundry room

plenty of parking

there were no laundry bags. i had to use grocery sacks for dirty laundry

convenient for airport travel. great shuttle service. good breakfast choices

ev charging & onsite aviation watching airplanes ud83dudeebud83dudeecud83dudeebud83dudeec swimming

great safe location. indoor pool and gym were nice.

modern and clean hotel the ladies in the front desk very nice shuttle driver very nice golden pancake across

room not too clean. no laundry bag in room. bed only made with double sheets. not comfortable

i loved everything about the room and casino

the casino staff was great and accommodating and the bar was reasonably priced

the staff is friendly in and out of the casino

wifi service sucked.

the bar is extremely bare and shoddy

the room was clean and nice and cool when i walked in and i loved the pool

very outdated. understaffed. no amenities were offered (wifi, breakfast, etc)

pool was not very clean

no wifi access

the bed was just right, the room was spotless, and the wifi worked great!

gentleman that shuttled us to airport at 4:15 was very kind and accommodating

the staff was so nice and helpful and we definitely appreciated the shuttle service to the airport

very spacious and clean room. excellent breakfast.

no water pressure in the shower. rooms are loud and no ac in the gym

we had to use one of two tiny microwaves in the laundry room

i also did not like the paid parking ($12 per day) and the lack of laundry facilities for the guests

if you had to pay a lot for it, i would expect there to be a laundry room and free breakfast, but there was

there was also easy access to vending, ice, laundry and exercise

nice, clean room! facilities were very nice (indoor pool, guest laundry)!

location indoor pool

pool was way too cold, the one reason we stayed was to swim a d relax.

the bartender was less than attentive the one time we went to the bar

no out door pool

pool was welcoming with towels on chairs and jay at welcome desk was just an angel

called my room at 1 am on a week night to let me know they messed up when i checked in and the pet fee was going

ground level window lock was broken. right next to parking lot made me feel uneasy at night

parking was good as i was pulling a trailer

everything was good from the clean room to the easy parking places and location of the facility.

floor hall smelled like very strong pet urine very small television no cable hot water last for maybe 2 mins

overpriced vending and laundry machines, and some of the noisy residents

friendly staff. pet friendly. clean laundry room. kept snow shoveled and parking lot.

no dirty laundry bag and the fan in bathroom sounded like a motor

within first hour local police were called because of a homeless person living in their laundry room

staff was very rude, no change to use the laundry and breakfast muffins and bard was hard.

great room, clean, updated. shuttle to airport was quick and convenient.

free parking and breakfast

i liked its location, free parking, microwave and fridge in each room.

airport shuttle and parking

all great, loved shuttle service to airport

the 6th floor hallway near the laundry was dirty as well as the elevator

not only front desk bit maintenance crew to laundry staff everyone always smiles and will have a conversation

we used the pool & hot tub

all around great hotel and pet friendly to boot!

kids loved the free soda machine in the lobby

laundry room wasn't good at all

breakfast could have been a little different, i don't eat pork so they could have had a meatless

breakfast was great! bed slept well.

i felt exposed since it is basically in the parking lot

no indoor pool or bath tub

free laundry

need in it, it was very clean, the amenities are great like the pool, fitness center, and even a laundry room,

free laundry if you have a room

laundry room was two washers and two dryers, one of each didn t work

the pool was kind of gross and there was not a hot tub.

the washer in the laundry room wasn't working

clean room, microwave and frig, laundry for guest, good breakfast

laundry facility needed improvement

there were kids playing in the hallway until about 11pm at night

the lvt flooring is perfect when traveling with a pet

cleanliness and laundry services

i was on the 3rd floor towards the end of the hall, there was a laundry and someone was drying clothes with

right off the interstate and tie laundry is available all night.

only wanted to sleep, shower, wash some laundry

moved us into another room and it was not cleaned dirty laundry and towels and the tub was filthy

cleanliness laundry early check in

the gym was small with no windows or obvious cameras, did not feel comfortable working out

comfy bed great breakfast

large group of kids but the hotel managed the noise well

free small breakfast.

needed to do laundry and didn t have cash

pool and gym were clean

last but not least, the breakfast and the timeliness of the cook

free parking and free breakfast .. very clean restrooms

hotel was clean, staff were friendly, breakfast was good, and it was in a convenient location.

airport shuttle, food court adjacent to hotels far from city but metro from airport goes everywhere

the bar was open till 1am, located in westport plaza, was the best thing about this location.

hotel was full of kids there for a soccer tournament

loud, too many kids. snell of marijuana outside the hotel.

early check in and the concierge lounge was convenient for snacks and breakfast.

good location, free garage parking. very nice!

then when the bar closed, several individuals stood in the hall for - min

room service was expensive

the pool wasn't big enough for a lot of people.

the airport shuttle bus driver robert was nice and the bus was

property was disgusting, laundry room and ice machine were disgusting

bed had bug in it plus the laundry on the bed was not clean the hotel towels in the room where not all the way

no change was available for the coin-operated laundry, making it useless

laundry room and machines very dirty

request new linen and was denied that until after midnight when i was told to meet someone at the laundry room

all of the staff were friendly and helpful, even helping us to access laundry facilities when the ones there

dirty laundry was piled in the hall

wonderful laundry facilities - great machines and reasonable prices

they also had a laundry room which was so convenient

laundry room was unavailable

machine & laundry were broke the first night

free hot breakfast and on-site laundry.

laundry facility washers had hair/detergent build-up and only used powder, which was not available

easy check in, late check out

our flight got switched and i called to see if we could get a early check in

room had a small kitchenette but zero utensils, plates, glasses, pots and pans, cutlery, dish towels, paper

until laundry day to swap out towels, youll have to wash them yourself

by far, my most favorite thing about this hotel is the laundry room on the first floor.

emilio got a good laugh since we went to the wrong laundry room ( employee ) and he showed us the way to the

the set up with the kitchen. and the space in the room

it's the kind of place where people are going in and out and hanging out in the parking lot, though never felt

they said they would have breakfast and i was highly disappointed

my room was next to the exit door to the parking lot

was expecting kitchen ware, ie, pots/pans, dishes, silverware, etc because it was a kitchenette

car door window was broken in the hotel parking during the night

the breakfast was not as complete as some places which provide fruit, juice, and eggs, etc

anywhere,easy on/off highway,local restaurants near by,clean room, linens always smell fresh laundry,nice court

went through my personal stuff and stole a container that had quarters and small bills for my laundry

someone stole my laundry and they said the cameras don t work

first room i was given was already occupied, apparently by staff whose dirty laundry was piled on the furniture

they told us we were responsible for taking our bed sheets and towels down to the laundry and picking up more

wifi was down pool closed because of weather

wifi was down pool closed because of weather

the pool was nice and breakfast was hot and delicious

the pool was nice for the kids, and we also enjoyed the gym

great location, friendly & helpful staff, clean, comfortable, great breakfast!

was a little disappointed they didn't have a laundry room

laundry facility

nice rooms, great location. nice bar and restaurant

the fitness room was pretty under par too

bad except there should be a time like 8:30-10:00 that is just adults in the hot tub because the kids were

the toilet leaked mold in the shower and cockroaches in the kitchen area

i selected a pet friendly hotel but there was no options to mention that i had a pet online and no information

only convenience was a kitchen.

charged them a deposit for their pet on the night on the 17th but not on the 16th and whenever it is advertised

size of the room, having the kitchen in the room, and location were the only good things about the hotel

i liked how there was a sports bar connected to the hotel

parking was hard to find and lot was full.

parking is a bit tight

but other than that, my husband enjoyed the bar downstairs

would suggest offering instructions on how to use free wifi along with the access code (we had the code but

pool was closed,the laundry machines were inoperable

laundry facility out of order

no laundry

i had 4 upset kids

i specifically went to the hotel for my kids to enjoy the pool

able to do laundry

has a gym, indoor pool, and indoor on-site laundry

along with this the hotel had a pool, gym, laundry room and food and laundry products available for purchase

plastic laundry bag usually in most hotel rooms was missing

pool goes to a max depth of 4 ft which actually worked well for us with young kids

room service stopped at 10.

convenient to my kids college and there were many places to get a bite to eat during the late

while the wifi was free it was terrible. spotty service didn t always work

while we did not eat at the hotel, we did get drinks in the bar which were very good

limited room service

extra touches like the availability of coffee, tea, and boxed water in the pantry and of laundry facilities

nespresso coffee maker on each floor and laundry machines no charge

gym space is only okay, actually a bit subpar if you ask me

the parking was free for the weekend in a secure parking garage

free parking on weekends

live music in the lobby bar area; room service quality; massage therspy

live music in the lobby bar area; room service quality; massage therspy

louis and the bar area was very festive and fun at night

loved the breakfast room service

super comfy bed, great room service, very helpful and friendly staff

they had a movie theater, but there were no movies for kids available

the pool was very crowded we did not get to swim but it was a holiday weekend i think on an average

small bathroom. wanted a jucuzzi or indoor pool.

really wanted a spa. no room service menu in the room.

the tenderloin room! (pool was great, too!)

great workout room and laundry on site

they didn't always have change for laundry machines

room with treadmills, elipticals and dumbells, onsite laundry, plentiful breakfast food

was by laundry once workers came in i could not go back to sleep doors slamming loud conversations

no laundry here even..dry clean

cleanliness hair ball on the bath towels, open condom packets, wifi was bad

parking

only one of the kitchen lights worked partially and the overhead lighting between the kitchen and the rest of

as i walked up to my building, which doesn't have a parking lot (i had to park in another buildings lot and

i went out and came back that night to the parking lot filled with police cars