breakfast was great, beds are comfortable, and the pool was nice and warm.

staff. pool. parking.

you had to leave the facility and walk across the parking lot to the swimming pool

breakfast

pet rooms are interspersed with non-pet

comfy beds, friendly staff and good breakfast w liked the pool it was warm

nice pool, beautiful view nice quiet area for

breakfast was good and nourishing

can relax after a long road trip and spend some time relaxing in the pool or working out in the gym

or food delivery, no fan in bathroom, have to sign up for their rewards program to get free wifi

we love the central location to our family and the pool. breakfast delish

we love the central location to our family and the pool. breakfast delish

the pool was nice

staff was very kind and welcoming, loved the gym and indoor heated pool,nice location,very comfortable beds

wifi terrible

there is a free guest laundry at hotel with newer clean machines

loved the free laundry

free laundry services

they have a free laundry service!

had a gym and free laundry

great breakfast, especially the fresh pancake maker

the room was spacious and comfortable, the breakfast was great, staff was super

the breakfasts were very good

room and breakfast

the pool area and the breakfast was good.

1am fire alarm could have been avoided if staff kept up with laundry maintenance

buzzer kept going off, i went to desk at 11:30 pm and they said it was something in the laundry

the laundry ladies were amazing

were a group of kids that were in the pool

my kids found something floating in it - looked lime foam, but not sure

like the idea i was able to get roll in shower, laundry facilities where on first floor and handicapped access

nice hotel,they have a nice outdoor pool & good room

restaurant was closed in the evening, we were told we could order food in the bar area, however there was no

wish they had room service

the restaurant and bar were closed, only open on weekends

dryer in guest laundry only got mildly warm @ the hottest setting

friendly helpful staff. affordability. laundry room available.

size of the room, comfort of the bed, the kitchen area, the spacious bathroom, etc

clean, breakfast, service, pool/sauna open

fabulous choices for our breakfast needs.

laundry and price

i requested a non smoking room

one time i get a smoking room for my boyfriend and the place was a disaster

pet friendly and close to my venue.

free parking along with good customer service

this was really a huge issue considering the $2 charge for laundry

room and long hours for the pool make as very happy

in all a great stay, staff was great, gym was subpar, pool was closed for remodeling but all in all, a great

pool/ hot tub, clean room/bathroom, comfortable beds

in all a great stay, staff was great, gym was subpar, pool was closed for remodeling but all in all, a great

breakfast was exceptional.

rooms are great, breakfast was decent. overall great stay.

was good and picked based on having a bar and breakfast

shuttle experience

parking

the 1st floor room was next to the elevator/noisy hallway, across from housekeeping/laundry, and our window

room was across the utility/laundry room and you can hear the staff talking

the breakfast is a+

room was clean and the pool was nice

the room was great, the bed comfortable and the breakfast was top shelf!

laundry services free. excellent staff

great free laundry, spacious units, clean

the kitchenette was unexpectedly well equipped and useful, as well as free use of the laundry facility

wonderful with the kitchen you and free laundry machines you feel at home

i was impressed that there was an exercise room as well as a laundry room

hostess and breakfast bar

free breakfast is on the website, but you must purchase it

i made use of the gym room i was very happy there was one

the free breakfast was not free

smell floor dirty feet black after walking on carpet never again will i stay at your hotel stayed there a couple

would have preferred a continental breakfast but realized it was due to covid.

wifi worked well

it had a great location and did have on-site parking even though you had to pay for it.

front door was overflowing when we got there and never emptied for the complete time of the trip, parking lot

location is less then 5 minutes by car from the casino

people,complete services like an exercise room, office printer, indoor and outdoor pool, laundry, good breakfast

lots of things out of order, ie no detergent for laundry, no quarters available for washer & dryer, internet

they also had a game room, laundry room and vending machines, which was cool and

nice and helpful staff and then a nice free breakfast the next day, thank you for everything

heat breakfast served in the morning

very clean, friendly professional staff, excellent breakfast, laundry facilities on site.

laundry facilities were good

i wish the laundry machines accepted cards, but that's my only complaint.

clean in a nice, safe, parking free area with plenty of restaurants around.

was very clean, the staff was friendly, the breakfast was excellent, and the pool was refreshing

the laundry room put $ 2.50 into the dryer it didn't work. they did not return my money.

they do everything but manny personal laundry. very accommodating staff.

pool and laundry room out of order.

the breakfast being included is nice, the laundry facility was nice and the fact that there was a pool was

no trolley, no towels ( laundry out of order) and the staff was not trying to help for anything.

we were also around the facility s laundry room

great location. guest laundry. clean. pretty comfortable beds. great shower pressure.

they also have laundry rooms which is awesome

could not use the laundry facilities because washers were loaded with grime and oil

room, first floor, next to laundry and ice, next to outside door with parking right next to door visible from

the property, especially the outside was pretty run down. no laundry facilities as described.

the free wifi

smoking rooms available

bugs in the room, dirty carpets, room service

no free breakfast due to covid 19 i can understand this and was happy for the room

we did not use the fitness room or laundry area

the parking was cramped. parking lot was on the small side.

we did not use the fitness room or laundry area

location, very friendly staff, clean rooms, excellent kitchen, very good value for the

too many construction vehicles in parking lot. mud being tracked into the hotel.

no laundry bag

adequate breakfast, pleasant staff, and quiet room

daughter enjoyed having the kitchenette for her one gluten-free diet, and to be able make late evening pregnancy

breakfast was very nice

the parking spot not enough

room smelt kind of bad, we asked for a non smoking room and was put into a smoking room

smoking room

soap was 2 single bar soaps beds were very firm so personally not comfortable room for smoking but windows don

we also liked how the property has an enclosed parking area which makes it feel more private and safe

it was quiet and my kids were able to go between 3 rooms

the pool & fitness room are in good conditions and the laundry machines are fully operable

no room service

friendly staff, clean rooms, and a big pool

wifi never worked. great restaurant connected to the hotel.

we ordered room service from the hotel restaurant, and it was wonderful.

the location, quietness of the room, tv channels and services provided (breakfast, laundry).

the fact that there was a laundry room for guests to use.

good location. love having a kitchen. helpful staff. great price/value.

few amenities not available due to covid19 like breakfast

friendly people, smoking smell in the corridors, good facility with small kitchenette, grab and go

yes. the breakfast was terrible. no breakfast meat. potatoes were over cooked.

outside pool

it s also pet friendly

to downtown or the south hills, nice outdoor pool, really friendly sunday evening host, great breakfast, well

breakfast was excellent. room was comfortable. staff was great!

hot tub:( pool was a little on the small side although it did work for all 9 of the kids traveling with us so

the breakfast was delicious

hot tub:( pool was a little on the small side although it did work for all 9 of the kids traveling with us so

the breakfast there is also good for a free hotel breakfast

water in halls and elevators from pool loud kids

the staff was very nice and breakfast was delicious

nice staff, beautiful rooms and lobby, nice breakfast and coffee and tea bar complimentary

clean room and a good breakfast and the staff was very helpful.

conveniently located, hot breakfast, cleanliness, and comfortable beds.

wifi password wasn't working

the breakfast is always a plus when you travel

very nice breakfast with good variety to choose from

priced reasonably..staff are wonderful .great fresh breakfast ud83dude0b

budget price. comfortable, clean room. cordial staff. good breakfast.

friendly staff.good continental breakfast

parking lot could have had better lighting.

the gym was under construction, but we were unaware until we got there.

let a truck with a trailer take up 8 parking spots

breakfast and coffee were great.

not stay on saturday night so we need a refund everything was nice to people were great and the breakfast in

staff was wonderful. exceptionally clean. great breakfast.

very clean, great hot breakfast, convenient location.

room was very comfortable, clean. parking was convenient.

the pool was nice, it was clean and neat

nice size pool

well lit parking lot

clean, spacious, great ac, good breakfast, nice decor, good dog walking area, low $25 pet fee, close enough to

rooms are pet friendly rooms

clean, comfortable place, plenty of parking, very nice people.

available late at night, call simply to advise of late check-in, great breakfast, quiet, ample parking, no

the breakfast was great. there was plenty to eat and the area was very clean.

clean room pool was clear and deck was clean

we didn't eat breakfast but the coffee was good!

warm greeting at check in coffee in lobby breakfast choices were warm, plentiful, well

pool was closed

didn t seem friendly underwhelming very little information available wifi was not secure bathroom fan didn

staff really nice, hotel was convenient to train and breakfast was great.

beds, the location, the staff and the breakfast

the pool helped entertain our grandkids

gym was also clean and included all basic training devices

my kids loved it. staff was great and polite. would take my family there again.

think of a thing except the breakfast time could have been a half an hour longer if you wanted to sleep in a

it was pet friendly

noisy drag racing in nearby walmart parking lot in the night

she helped me out when i needed a late check out

view outside window was empty lot with trucks. no wifi the second night we were at hotel.

bed was very comfy and the gym was great

did not use the pool or gym facilities

it was sometimes difficult to make a left hand turn out of the parking lot

was super clean, the staff was very friendly, the indoor pool, jacuzzi, steam room and gym were all terrific

only thing i could say is that the laundry room could use a couple of more washers & dryers which would be

laundry room, slot machines and interesting decor

great self-serve laundry facility

parking lot was very noisy all night, was awakened several times by loud cars sitting in the lot

handicapped parking

the front desk staff was busy doing laundry and when i arrived and felt bothered that he had to check me in

dirty laundry cart was 1 door down from ours

from the laundry room to the actual room we stayed in, the entire hotel was filthy

the pool and exercise room looked inviting

very clean, plenty of parking and a lot of variety at breakfast.

complaint is room #120 noisy due to water running in the laundry room and from the machines running ( hotel

i had to run and do laundry

no vending machines no on site laundry

were on the side where there was a huge spotlight for the parking lot

very nice selection for breakfast

no laundry no goods staff no cleanliness

or laundry bag

someone was smoking cigarettes and marijuana and the smell was coming in my room

wifi was very slow and hard to connect

less than 10 minutes to upmc montefiore and rivers casino

spacious rooms and laundry on site

in laundry room had to stand out in weather for hours

hotel was fancy, it had a fancy feel and look to it, plus they had a laundry area and an indoor pool which is

i loved there was onsite laundry facility as well

not enough soft chairs. doors slamming,laundry room across the hall to noisey.

laundry

this was the end of our vacation, and reluctantly we had to do a small load of laundry

pool had long hours. laundry available. it was clean. staff were awesome!

social distancing, cleanroom, diverse breakfast (boiled eggs), great services, free parking.

kids loved the pool

the amenities were missing; simple items such as a laundry bag, washcloths and bath mats were unavailable

my kids love the free suckers at the front desk

i was in town for a race and were very amendable to late check out

the kids had a great time

wifi and more garbage bags

phenomenal breakfast

self-serve breakfast options were extensive

location was great, parking available on the street right outside

only street parking, entry code was not working, side dooor keys was quite difficult to use, no elevator

attached bathroom, no tv in the room, you have to make your own breakfast, no parking

i could hear the laundry room in the evening

we loved all the amenities, the bar, breakfast, gym, laundry room

food was excellent , laundry on site and they even gave me detergent

it is pretty quiet on the property which is a good thing, and there s a laundry room near the lobby

the gym wasn t open

hotel staff members see this post, please use detergent when doing laundry the bed covers, bathroom towels, and

had to run the gauntlet through laundry bins and staff to find the stairs to breakfast and lobby

has a laundry facility

our kids bed was in the same room as our sitting area

kids enjoyed the pool and gym

needed to do some laundry

self laundry was a big plus for us since we are travelling

food and bar were great

modern. clean. comfortable beds. restaurant on site. fee shuttle to football game

shuttle not available as it stated in website

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

lack of room service

i m happy that the bar was open and the gym too

location was great rooms were clean bar & restaurant right on location

us in and was a dream extremely friendly and courteous- room was clean and spectacular view- room service was

friendly staff, comfy beds, big shower, breakfast

good breakfast choices. very nice staff.

breakfast was available every morning and there was gym that's open 24 hours

i loved everything about the hotel. it's sleek and trendy look down to the breakfast.

we will be back again with our kids

there was no laundry service

close to everything. pet friendly, nice exercise room.

then the bar and restaurant was closed but i guess that's because of the pandemic

i was on the 5th floor and cell service was bad is you did not use the wifi

the staff was so friendly. hotel employee on the night shift was a the best. had a great gym.

i also used the free laundry facility which was very handy and a nice perk

operated laundry facilities, but there was no place in the hotel that could provide any quarters for the

no room service

issue with free wifi - lots of homeless people around the area which scared my kids

we traveled from san fransisco and arrived super early

large laundry room and full kitchen to make a light dinner

very clean and comfortable staff was very friendly early check in was very nice

the sofa bed was not that comfortable. kitchenware was not cleaned, so we did not use it.

the continental breakfast needs serious improvements.

were vary large (i did not expect kitchen

room service food was quite tasty but suffered from the delivery as is typical for room service

bed, clean, nice sized room, very cool historic building, early check in was very nice, friendly staff

staff were pleasant gym was good holiday decorations were nice

staff gave us a much appreciated upgrade to a larger room and my kids got their kids pack when we checked in

room service was fast!

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

no too many options for f&b limited services for laundry

the spa was amazing! beds very comfortable

gym facilities

the bar was awesome. the facial at the spa was phenomenal. the brunch was also very good!

more laundry facilities

laundry soap that is used to wash sheets and towels should be unscented

proximity to everything. it had a pool, great breakfast, cocktail hour and. bar

i ordered room service & they brought the food with silverware or napkins, so i called the front desk and

i appreciated being able to workout and watch my kids in the pool at the same time

no way to get laundry or dry cleaning. bar and restaurant could stayed open later.

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

website says there's laundry facilities in there or not

services. no laundry. amenities. parking

ordered breakfast which was so delicious and

there is no mineral water available even in the minibar no regular laundry service although you can ask the

from reception to check out, the service and the services, including restaurant and bar were really a cut above

fabulous bathroom with spa tub

long time to get car from valet, needs another bar or restaurant perhaps!

spa bathroom was great

regina at the bar was really great as well

somehow remembered my name amongst all the other parents bringing kids to college

pet friendly. had little gifts for pets

allowed an early check in and told me about the parking garage 1

i could not use their wifi

there was a coin laundry so it was convenient to use

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

helpful staff, guest laundry

the pool and hot tub , the laundry facilities, and rooftop patio were all great

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

welcoming fireplace in lobby

was saddened to know that there was no shuttle to and from airport and no complimentary breakfast

better gym and a more reasonle parking prices

no complimentary breakfast for the price and no pool for kids

being pet friendly, there could be a green space for the fur babies to go potty.

staff at rest. bar were a little rude and slow. werent ready for the amount of people

did not like the restaurant in the hotel or the fact that the only bar was inside the independently run restaurant

location, modern, friendly and great gym.

room service was great, the bed was awesome.

no plastic bags for laundry

asked for laundry service on saturday evening and i dropped my stuff at the front desk

housekeeping did not clean the room - left trash and dirty laundry

most things were in walkable distance, like the stadium and casino

i liked everything was close to where i needed to be had a pool for the kids!

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

also they were folding laundry in the lobby of the hotel

the best was comfy the kids and i enjoyed the pool

the suite's kitchen was well equiped

tv was great kitchen was well stocked all very very

key room card maker, ice maker, laundry room, printer for receipt)

they left dirty laundry in a basket in the closet

of laundry services, $27/night parking was a surprise, the toilet and microwave were dirty when we

friendly staff, nice breakfast, kids loved the pool and location is convenient

access to the pool and the privacy.

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

had an issue with guest laundry

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

has laundry too for long trips

the pool was a little on the small size for my 12 yo but all the other kids seemed to enjoy it.