wifi worked no problem

very convenient location for my purpose and facilities are fine (i didn't get to use bar or restaurant this

very helpful and efficient - really enjoyable stay would recommend this hotel and the food - good parking

quite basic with options of burgers, pizza, pasta etc but very nice and would be good options for kids too

the lift was cute rooms bright and airy, all staff were cheerful, breakfast was lovely, room service was

for executive room no towelling robe as described room by laundry so we could hear the noise very early in the

lots of parking space and staff were friendly

it's nice hotel and my husband happy and my kids as well.

bar food and atmosphere staff friendliness food great, clean everywhere and great parking

the breakfast was very enjoyable and offered a variety of choices

was rubbish bags, glasses, and dirty laundry left outside of some of the rooms as you walked down corridors to

smelly with dirty laundry in the corridors not nice

laundry went missing

customer service was poor, dirty laundry outside my door and glasses and bottles at 5pm in evening, damp smell

bags of laundry left in corridors had to manouver husbands wheel chair over them

30am,apparently problem in laundry

location, easy to find and plenty of parking

brilliant - nothing was too much trouble the food was excellent too both evening meal and breakfast a first

lovely location pool and spa wow

we love the swimming pool and sauna etc

only things that spring to mind are, the room was more like a kids size room, we are mature adults, rooms are

not been cleaned properly kids stickers all over the floor and cereal also all over the

could of done with a pool table for the kids to play on aya

everything very good value for money and the breakfast was excellent

the female receptionist who greeted us was very friendly and great with kids

no fault of the staff but laundry bins were noisey when wheeled in and out and slamming of doors, prevented a

i must give a special mention to the member of housekeeping with the laundry basket who d just called the

the staff, location, quietness, gym facilities, and customer care were exceptional

barman always had a smile and couldn't fault the facilities gym and pool excellent along with a great bar

the swimming pool & spa was fantastic

was in the first floor next to the laundry room so kept awake most of the night and also they didn t have room

no room service

wifi in morning was a bit slow but otherwise all good

the bedroom and gym facilities were higher than my expectations

room service option

i asked if there was a laundry nearby where we could wash our dirty laundry

we loved the room and the bar the food is awesome and we highly recommend anyone to stay with them

very central in chester. the bar has a great band on a saturday night.

wifi was hard to find but for one night was not a major issue and understandable considering the

it s also pet-friendly, which was a big bonus for us

fabulous quirky apartment with 2 double bedrooms and 2 bathrooms, coffee maker, ice dispenser and laundry

it even had a laundry room

lovely coffee machine and well equipped kitchen and laundry room

to detail, excellent bathrooms, knowledge of what a house proud woman wants in her kitchen and laundry

decor, loads of space, comfy, self catering, two en suite bedrooms, laundry room, free parking, great location

not get a booking at the michelin star restaurant nor was there any laundry services

in room prices for snacks such as crisps and nuts were a bit eye watering and the bar prices were a little steep

such a comfortable bed, great room and room service

lacked walk in shower and on taking shower plug not draining so caused bath to fill internet wifi kept cutting

told no access to the pool and the spa was not available as should have been booked a long time back

i gave them my laundry and when i left they told me it was not done, so i had no clean clothes left

the rooms were nice and comfortable, restaurant was chic and the spa facilities seemed great though we did not

the beds where comfortable and room service great

wifi was poor.

spa was very nice

bedroom no 203 was extremely noisy at night due to the laundry running

breakfast was superb, plenty of choice

reading the reviews was apprehensive but didn't need to be only negative i could pick was bar was a bit

slightly dissapointing bar service. had to wait ages for a drinks to be served.

no room service at 9pm sunday evening

good breakfast easy laundry service

gluten free toast came with breakfast but the others toast came before

location great good parking friendly staff great room

little hotel,felt homely and loved the christmas decorations, lovely warm welcome, breakfast was

i would have liked the wifi to be secure.

laundry going all night

spacious room, spotlessly clean and comfortable, bath or really good shower, plenty of hot water,

location room service

the breakfast was lovely the only suggestion is could they provide cereals for kids.

wifi

emailed ahead to say that i need to make sure wifi is good as i will be working from the hotel on one of my days

media and wifi were fab

bar service was abysmal

he ordered food for us to for room service when the reception was very busy

our requests, like providing a room with a bath, giving us wine glasses when we requested and room service was

services which we were suppose to request in advance, as well as little information about laundry services

d to collect laundry from

laundry services available for a reasonable fee

our room was directly above where the laundry trolleys were loaded and very early each morning woken by trolleys

fashioned but modern everything was - it was very family friendly and had a lot of space for the kids

laundry room with ironing facilities nice bar area with quirky decor breakfast has lots to choose

t only suggest if in a pet room there could be a bowl provided and dog friendly shampoo in case they need a

comfy rooms and a good bar and lounge area. perfect location to see chester.

rooms that face the car park and over the gym can be susceptible to noise: gym classes commencing at 6

base to explore chester : bar area and relaxing area upstairs very spacious

free parking and breakfast included lots of evening eateries just around te

they had kids dvd's to watch which he enjoyed in the evenings

wifi.

were very friendly, strong wifi signal, very clean and spacious rooms, breakfast was fantastic, location is

parking can be a bit tight but the owners are quick to ensure you find a space.

location, great hotel :) lovely warm welcome off the staff and great full english breakfast

parking on site was excellent, room was well appointed and comfortable

reliable, fast wifi

easy to find, easy to park, clean rooms, excellent breakfast, and perfect location

breakfast was excellent, and the location was just right

plenty of parking available, including ev charge bays in the overflow car park

the food was amazing we had evening meal and breakfast both were outstanding and the table and bar service was

poor wifi coverage

restaurant and cosy bar downstairs

hotel just 15 mins out of chester , nice & quiet,plenty of parking first class breakfast, beautiful property

the room was quite small and overlooked laundry room; not gardens as requested

told that the hotel doesn t offer a laundry service earlier before our arrival but then finding a laundry

gym and spa were brilliant

nice hotel, friendly staff, convenient location, free parking, gym and decent breakfast

parking for the disabled was well distributed and amble but was some way from the entrance - there

clothes washing & laundry costs were too high

was close to the laundry room so i could hear the washing machine but was pleased that i could not hear it in

the carpets in the corridors where smelly from pet odours the breakfast was

location next to the park and ride into chester pool facilities very good breakfast was brilliant great variety

no gluten free food available for night time room service

they also did not provide laundry services and directed us to go to town and use the public launderette

the gym and spa facilities were an added bonus

stay, staff were fantastic especially the lady who served us our meals and drinks in the bar her recommendations

was delicious, staff were friendly and helpful, location was lovely, wifi was

also the wifi was not great and constantly asked for sign in

no fridge in room. no laundry service. no smart tv

shower bath .. my pet hate

the staff at dinner were brilliant, very attentive to the needs of a family of 5 (with 3 kids under 10

we enjoyed the spa facilities and liked the bar area to have a drink

with the view of a gravel courtyard but didn't spoil our time there, few items were missing on room service tray

the pool and the gym .

plenty of choice for vegetarian, kids and gluten free diets

were charged for room service after we had ordered our food in the restaurant our 5year daughter became unwell

friendly service and always pleasant the duck food with breakfest for kids to do was nice

great views of the canal, brilliant and friendly staff and warm swimming pool!

the hotel was conveniently situated to visit the locations we required and parking was good

the tv the signal kept on breaking up making it hard to actually watch anything this may be a wifi issue with

ian was friendly and helpful. room was comfortable and well equipped. parking on site

good free wifi throughout

to find with parking

with a view of a roof,laundry sorting first thing in the morning very close to room,over charged on cocktails

window view blocked by rooftops and laundry area

overlooked the back yard area of the hotel, laundry and kitchens, so no view and staff smoking area was just

room renovation, detours, access and interaction with cleaning and laundry staff.

pool cloased earlier than we expected for a weekend.

my kids had to sleep in the bigger bed

the rooms were clean and comfy as was bar area

negative points though: 1) unfortunately, since years, this hotel has problems providing wifi

the pull out beds for the kids weren t that great- definitely suits smaller children.

my kids had to sleep in the bigger bed

55am by a reversing laundry truck - outside my bedroom window

only thing that i would change is that kids couldn't go in the outdoor pool at david lloyd before

breakfast had plenty of options staff couldn t have helped anymore

hotel everybody was so helpful and it was great to have use of indoor swimming pool at david lloyd breakfast

great location staff amazing great breakfast

of getting laundry done was highway robbery

i could think of, would be due to there being a convention at the same time as our stay- the bar area was packed

wifi stopped at around 11

staff in restraunt for breakfast were excllent and attentive

room (very good size, good amenities, wifi very good)

and our room was next to a noisy laundry room with machines going off late in to the night, and started again

moved rooms and still no mattress protector- issue with laundry apparently

my son visited for the day with his sen kids my 1 autistic grandson was crying and the male hotel staff member

much so that he didn't want to leave the room, so we cancelled our restaurant booking and ordered room service

i was stay 4thfloor wifi not supporting to me my net work o2

we asked for early check in and were then told we couldn't check in until 3pm

the wifi was very slow and often times wouldn t work

clean & everything we needed only there for 2 nights but cleaners went in on day 2 to clean room breakfast was

convenient comfortable staff are very good food hall a little small for breakfast

great hotel/ great location/ great staff/ good wifi and generous bfast

floors in room, corridor and laundry room next to our room

great for a walk around albert dock and for the town itself breakfast really nice plenty of

early check in 2 = breakfast good 3 = nice room, good view 4 = great shower 5 = friendly cleaning

breakfast was really good

didn't catch the name of the young man on reception and bar but he's an absolute credit to your hotel

bedroom, scruffy laundry room, unprofessional reception desk, lack of refreshments in room, no communal water

they left a carrier bag in the room for us to use for our personal laundry, which i thought was a nice considerate

over charged for room because golf was on, price paid did not reflect in quality of room

very convenient for the albert docks and i was leaving on a cruise ship from there also liked late check out

air con was fab! location fab good price late check out

ordered room service for dinner. food was delicious, prompt and service fab!

they provide free water bottles, ironing machine, and gym.

small gym

lovely selection of breakfast well equipped gym

out of the pizza option from their room service menu at 11pm this service runs till 6am

breakfast included

the shortage of wifi but that s about it

breakfast was good as well as the showers, bed & complimentary coffee &tea

parking was round the corner so didn't feel my car was safe although it was fine and nothing

than a dislike it's more of a neutral comment - wifi is not available throughout the building, only at the

there are no in-house laundry facilities.

t get laundry done because it was the weekend supposedly

breakfast as always at holiday inn

were quality, bar was open late to have a few beers on the way in from a night out

maybe a slightly early check in time than 15.00

rated down as there was some sort of laundry crisis so we only had one bath towel between us

location very central, close to shops, venues, sea. decent gym. good, comfortable bed.

property was extremely clean the hotel staff was very helpful and room service was 10 out of 10 the receptionist

we also got a early + late check out which made our trip so much more easier

an early check in would have been great as we arrived in the city at 8am.

beautiful room and spa facilities. accommodating friendly staff. a special experience

design and high class atmosphere, friendly and efficient staff, great beds / gym well

wifi signal was a bit intermitant

lovely bar and restaurant with delicious food

designed hotel with excellent facilities (apart from poor wifi) and very helpful staff, all in an excellent

a section missing in the middle but my daughter just turned it over , probably got missed by the laundry

free use of pool and sauna

you as xbox and pool table in the reception but this was also not there when i arrived and the bar and restaurants

vegan main for room service which was a shame

i liked the large tv, i liked the room service