wifi wasn t good but considering the budget rate of the room i didn t mind it too much.

incorrect wifi password dirty room fridge had old food

good wifi

great value. extremely clean. friendly and helpful staff. good wifi! quiet.

wifi never worked

didn t think to ask for a non smoking room

people were siting next to my room door smoking and laughing with loud music

was super dirty, sketchy, damaged, and was a smoking room complete with burn holes in the bedding

like nothing at this hotel it was awful there were people smoking marijuana next to my room did not feel safe

asked for a non-smoking room and got a smoking one

were no laundry soaps that could be dispensed in the laundry area

the laundry was clean and we were able to get quarters at the front desk for the machines

like that the pool area was very clean

truck parking

pool was clean..wished the hot tub had more working jets.

good facitilites- laundry room, pool, good breakfast

pool and hot tub, continental breakfast, close to albany med

ups making out in front of kids in the pool

were comfortable, rooms were clean, parking was free and wifi was free

hotel was clean breakfast was great staff was friendly

front desk doesn't have a sufficient amount of quarters for the on site laundry

i needed to use the laundry, they really need to put in a change machine that changes dollar bills into quarters

i was given towels which i offered to take to laundry room but was told i couldn't take and that they would

breakfast was great

swimming pool small

seemed old, couldn't do my laundry as the dryer was faulty and my bathroom was licking water to the other

we got to do the laundry which was great

hotel was as expected, internet worked fine, ample parking, hot breakfast was nice.

off the i90 was great, with cracker barrel and denny's next door, made for easy stop off with kids

very nice room, ample parking, very helpful staff. good selection at breakfast.

friendly and helpful, very comfortable room (king bed room), easily accessible hotel with good parking

after a while the pool had a slight fishy smell (unsure where the smell was coming from however noticed while

i didn't try either the restaurant or the pool but both were open late

nice that the hotel had a gym and a pool

the pool was very clean and the signup reservation process was seamless

breakfast was good except no coffee.

booked this hotel for family getaway but my kids was unable to use the swimming pool and room wasn't clean daily

sure when it's going to come in at all so that sucked we did get to go into the pool with our kids

customer service,great.fantastic buffet breakfast

booked this hotel for family getaway but my kids was unable to use the swimming pool and room wasn't clean daily

laundry facility needs to be complimentary

the only complaint i would have is it didn t have an area to do laundry.

no laundry facilities. evening desk clerk was indifferent to our need for a luggage cart.

pretty and well manicured and the parking lot is brightly lit

pool was not working, a main reason we chose this one

of parking but that was due to snow and others not knowing how to park

the room was clean and the breakfast was good

good value - friendly staffs - clean & comfortable - good location - breakfast included - room is new (likely

lots of variety for breakfast, staff were great, room was perfect

not a lot of parking

staff. t hey tried to sell me a one time use laundry detergent for $30.

being able to use a card to do laundry or having a change machine

convenient and clean laundry area. extremely friendly staff!

the pool was chilly

excellent staff and service. great room. good breakfast. everything was excellent.

you have to do your own laundry/ delivery pick-ups

staff were helpful, and we had a free laundry

the following morning in the hotel breakfast area we were received with a big smile and hello by tina

the hotel staff helpfulness, the cleanliness of the property, the location to the capitol and the breakfast

was unable to even log in to the free wifi due to a system malfunction it had poor signal strength so it probably

desk was not forthcoming with info that would have made our stay more pleasant, like having a shuttle

wonderfully helpful, enthusiastic staff, from the shuttle driver to the reception desk to housekeeping

was no breakfast available, except for room service with an added fee

free shuttle bus to anywhere in the city and free collection from anywhere

loved the decor and the room service

the room was not properly cleaned. dirty laundry left in the room

housekeeper was carrying dirty laundry with bare hands in the elevator, some of the linen were dragging on the

they do not have laundry room.

laundry room available

could do our overdue laundry. breakfast omelette station was great

laundry access

the linens smelled so fresh and my room smelled like fresh laundry

laundry services available on site. it is near the albany law school and albany medical center.

use this hotel as a half-way point on our way to visit kids in college

hotel if you re in albany for the bar exam

great welcome - lovely property, wifi works, breakfast wonderful.

great wifi if needed

the wifi connection

wifi did not work. the pillows were so awful that i still have a neck ache. replace them!

we enjoyed eating our breakfast by the fireplace

or groups, a well-stocked kitchen available around the clock, business facilities, and a laundry

the room, the decor, the kitchen access, it was overall a great experience and i will definitely be returning

very good wifi

ample free parking

good location, large and clean room. good parking.

clean, beautiful bldg, parking easy,location

tub of dirty dishes in the self-serve kitchen even though we were the only guests at that time

the hotel is beautifully designed/restored, with the lounge/bar area and communal areas being lovely places to

beautiful building, lovely room, quiet, great parking, easy check in/out

think it wasn't clear that there was a communal kitchen or what the exact set up was

what was a lot worse was that staff was talking loudly in the corridor and at the laundry room adjacent to our

laundry machine and vending machine definitely adds to it

filthy, everything was broken, no change for laundry

that i was able to wash and dry a load of laundry for 1

the washers in the laundry room didn t work.

the smell everywhere is horrendous, smells like a mix of cigarettes, sweat, weed and dirty laundry

someone was doing laundry at all hours of night i kept on getting

was very rude the desk people were rude and a cleaning lady cut us off with a bag of laundry as we were getting

there are absolutely no amenities-not even a functioning laundry

in the shower curtain, not had tiny bird feathers in the towels (are there birds nesting in the laundry area

could not find a parking space every night we came back from hiking

breakfast was delicious

100$ should be max in my opinion and wifi by the way was extremely slow

the room set up and breakfast

staff very friendly! breakfast spread was excellent .

friendly staff, nice size room. good location, plenty to do in area. easy parking.

parking lot was messy with someone s garbage on the ground.

it had a spot to park with a trailer

pet friendly, then when we went to check in, they told us they didn't allow pets,, but wouldn't

of options nearby for food and anything you need, short drive downtown or bus stops nearby, and parking was

laundry shoot near the room was used/banging during the night

had laundry area

it also offers the conveniences of a suite hotel, including a laundry

also, the cleaning cart was in the hall most of the time with dirty laundry piled in it- kind of an

they had convenient laundry facilities on our floor

is amazing, room clean and comfortable, access to needful things such as laundry room and fitness to customers

laundry room was not available

property is clean, laundry room on site, microwave and fridge in room. staff very friendly!!!

they changed the room but the other bedroom had sheets and pillow that smelled like dirty laundry

had laundry facilities on the property the staff was scarce, but chelsea at the front desk was friendly

room was big enough the restaurant was excellent the facility was wonderful ( the have laundry machine in the

location parking availability and laundry

made to order breakfast with many options and friendly, competent staff - convenient guest laundry facilities

only one guest laundry in such a large hotel.

my husband and i went to the pool and spa at 9:30 at night there was a young couple had a speaker hooked up to

should be closer to the bistro it seems a little random to have an ice machine next to the laundry machines and

pool could have been bigger.

gym was very nice. hot tub was nice

coming home late night, there was no parking

the gym had no towels, paper towels, cups etc. and nothing to wipe down equipment

only 2 handicap parking spots in an inn this large

nice, clean room with functioning kitchen. comfy bed. breakfast was adequate

great free parking in front of the property

room main room and kitchen were in bad condition

i love the pool and breakfast. staff was helpful and pleasant.

gym, bathroom

plenty of parking and in a good location as well

room is beautiful and clean and breakfast is excellent.

good breakfast, nice room

parking, free breakfast, linens, and no bed bugs thank god

there was not enough hot water to allow guests to shower in the morning while they were running laundry services

i did enjoy the clean room breakfast and laundry facilities

was across from the guest laundry room, heavy traffic during the night, a lot of people wandering the

only laundry dryer is not working

i did enjoy the clean room breakfast and laundry

the pool was a nice feature as was the complementary laundry

we had a full kitchen, they have storage rooms for guests and free laundry

complimentary laundry was a huge bonus especially with kids

pool, jacuzzi camp fire, grills, work area, basketball court, computer area, laundry room and breakfast was

comfortable room, great laundry facilities

m gonna come back and use everything the work out room i didn t even know guest have their own laundry so i

laundry on premises

went to use the laundry after three loads of wash discovered both dryers didn't work so wet clothes for two

laundry room out of order.

they have a laundry room and a workout room

gym, laundry were a big plus

they charge for laundry

didn t get to use the pool or gym but both looks great

very high pet surcharge

breakfast comfortable bed spacious room nice studio with half kitchen good lighting

nice pool

parking

great staff. nice bar to watch sports.

the front desk staff were fantastic. food at bar downstairs was very good.

all fine, no real complaints. bar and dinner was excellent.

the pool area was the star of the show

unfortunately the kids were rowdy and smoking weed and music was too loud to enjoy the facilities

wifi clock in room

the tub floor was very slippery the hotel should consider installing a grab bar for guest safety

wifi was terrible; could not stay connected

easy parking was a big plus

to covid, pool and fitness room hours are temporarily limited

the pool was heated and easy to get into with the kids

the room and pool were very nice, roomy and comfortable, and very modern.

you advertise a free airport shuttle, you need to specify on your booking page that it's only for limited hours

was excellent and the laundry prices and availability exceptional

inhouse dining room (restaurant and bar), customer personal laundry

there's a nice guest laundry room as

laundry room on-floor was an unexpected amenity

the free shuttle took you there, wherever you needed to go within the 3 miles

common locks on entrance to laundry dont work

nothing worked the pool, laundry, or fitness center.

laundry room had dirty needles as well

to outside had a huge gap on bottom of door way, ceilings looked unrepaired from prior damage, laundry room was

dirty laundry (bed sheets) in hall

the hotel laundry facility was an added plus

they were sensitive and allowed us to use the laundry room after hours

spacious a guest laundry plus an excellent breakfast

kids running around at 9pm on the 2nd floor.

staff also shuttled me to the local hannaford to pick up lunch on tuesday after i had just checked out of my

laundry on site

more ice machines, we stayed on the second floor and going to the other side of the hotel in the laundryroom

the dryer was broken and i was told it was working so i went to the store (special trip) to buy laundry stuff

laundry from previous guests in room

big parking lot

dryer in laundry wasn't working.

get there, lug my laundry in, throw it in and then see a sign that it s out of order

guest laundry was gross!

location indoor pool on-site laundry

the guest laundry was gross

was too old, the bed was not comfortable and no sunshine, the room was too dull and near the laundry room

there is a huge gym taking up unnecessary floor space

negative was that i could not get anyone to answer in restaurant or for room service around 7 pm at night

ambients when you come into the lobby on a cold day and there's a roaring fire in the beautiful fireplace

breakfast was great & service was excellent!

third, the gym was atrocious

only thing i did not like is the fact that the hotel's location was a bif far from the ny bar exam

loved this hotel and the staff was so nice and extra fast wifi

rooms were clean modern and spacious liked the coffee bar in the room location to restaurants and university

great location. top line registration staff. very good small bar and cafe.

remote was filthy, toilet wobbled, shower knob broken, floor was sticky, carpets were stained, no smoking room

hotel was extremely easy to get to and there was ample parking, even on friday night when the restaurant and

music and people from night club in parking lot keeps you up all night.

the lamp, not the bulb washer and dryer out in hallway making noise up until 2:35 am poorly lit parking lot

the wifi was bad...should be fix and better

no offsite laundry/dry cleaning service available

was embarrassed to bring my mom to a hotel where the halls were lined with dirty laundry bins

nice large lobby to hang out, laundry room, room was nice, beds & pillows were very comfy

knowledgeable front desk staff about meps. clean and decent breakfast

room had a bad odour, probably from a pet that stayed previously

oh , laundry facility on site next to the ice machine

the residents there makes it look like a trailer park small space to many people and things in parking lot which

all over the parking lot

people were smoking at the entrance of the lobby, my daughter was very uncomfortable

spa tub was perfect for two and the king bed was comfortable

piles of dirty laundry in front of the bedrooms doors, in the halways

location, gym, laundry, new property

lovely that we were close to the laundry, on the first floor, and close to the restaurant.

hotel parking lot was free

the drinks at the bar were way overpriced. i paid 3 + dollars for a perrier

pillows were too soggy no laundry bag no complementary breakfast

the pool was good.

also parking at night wasnf the best but ok and would def stay

location, plenty of free parking with no in-out restrictions, extremely friendly and helpful front desk staff,

there was nothing in the kitchen space, including a garbage can. some basic items would be nice.

they even have a laundry room

room was spacious and they have laundry room.

we also were told there was no laundry for use even though they showed it on the booking websites

laundry facilities, indoor pool.

laundry facilities poor, toilet in room dirty and front desk staff rude and uninterested in helping

laundry machine and dryer always broken

was a problem in the laundry room the hotel staff was not aware of

the laundry room was out of service.

breakfast was great too

the single treadmill in the gym was not working and somewhat detracted from the overall stay.

the laundry room wasn t open

i think our room was near the laundry service and it sounded like the dryer was going at 10 o'clock at night

location and price. laundry facilities were a help, but expensive to use.

queen beds. laundry facility

the manager there tried to explain to me that a pet and service animal is the same thing

great bed friendly employees good breakfast. very clean

walk to target kitchen in the room / nice room friendly staff family enjoyed the pool at night

the staff were excellent even at midnight when i checked in. breakfast was great.

appreciated the excellent shuttle service to the airport

loved pool and workout room availability

have issues with scented laundry soap/dryer sheets

us notes on how exactly to get in and where our room would be, along with prior conversations on parking

tina gives excellent guidance for arrival, parking, use of facilities, nearby restaurants, etc

the property but when i called the b & b for information about parking, i discovered they hadn t received my

location was good - there was ample parking around the back, and plenty of options for getting dinner in the

and i was allowed to use the commercial laundry facilities when the guest laundry was unavailable

there was no laundry room

shuttle services were only to/from airport laundry area not accessible due to renovations

staff was not available at front desk: they were in the laundry room folding laundry (i never saw any actual

close to airport with free shuttle service. clean rooms with complementary breakfast.

the hotel advertised having guest laundry

room was clean and their guest laundry is free!

spent more at the bar than i wanted lol

the kids enjoyed it

didn't have my room serviced each day

the parking lot was on a hill and sometimes the traffic made it difficult to turn left

shot out to the laundry crew great recognition and credit

wifi was free

were operating in good condition in the gym and the pool was very refreshing

there are many parking spots available

complain was always greated with a smile pool room was always warm rooms was clean upon arriving parking was

dirty laundry bins stored by exit doors

no elevators so it was tough dragging all my stuff up the stairs and no guest laundry.

the whole parking near restaurant was full local people occupied it

breakfast was good. the nature trail and the hotel being pet friendly was a plus.

manque un peu de choix au petit dejeuner, mais la nourriture etait tres bonne

we re still bringing loads of laundry up stairs

breakfasts are all the same so not much variety

the coffee was just lukewarm at breakfast.

was great from professional friendly staff, clean and smoke free rooms, pool and gum were great options also

very cozy, used the pool water was perfect

breakfast, no coffeemaker, no wifi, the place smell of dog urine, room and beds

it's convenient to the highway and they allow pets.

not much, parking was accessible. its a motel so having entrance to outside was handy

tub, cob webs, stained sheets, obvious smoke damage in a non-smoking room, very worn out mattress

unclean. drug needle in parking lot.

they have a clean laundry room

laundry

no public laundry which is something i often see at other places

the room when i told the staff at the checkout about it, she all she said it already went to the laundry and

the staff are very friendly and it's nice that they have laundry services

rooms were clean, wall air conditioner was a plus as was the on site laundry room

you can even do laundry there if you re staying for a longer period of time for a very reasonable cost

it was also a huge relief that they had laundry on site because it was raining very hard

no quarters or detergent even though they offered laundry

the breakfast could use a change...

gym is complete with the basic equipment a big plus is the room comes with a microwave and the laundry room has

i was kicked off the wifi a couple times.

hotel was clean and had a nice outdoor seating area, pool and fitness areas acceptable, staff were very friendly

bathroom was small. no breakfast included. view was of rooftop and parking.

it was clean convenient to family for us and you had a pool and bar.