mins walk to north quicy train station, free guest laundry, free breakfast

complimentary laundry on site

they also have a laundry room available for free, you just need to provide your own detergent, with tumble

we loved the frr laundry services

the self laundry was a nice option to have too

laundry facility (you need your own laundry detergent)

friendly staff; ability to order in dinner; clean; laundry facility on the floor; free breakfast

clean and modern, loved complimentary breakfast and loved having laundry room to do laundry

we were able to do a quick load of laundry while enjoying a nice breakfast of eggs, bacon, and french toast

self service laundry was helpful to enable me to wash all

laundry service on floor for rent

laundry supplies not available at front desk or for sale, 2nd floor laundromat has no change

124 is in between the laundry room and a staff lounge or something

our room was right by the laundry and it was very noisy

room was apparently near the laundry room because in the morning while we were sleeping prior to checkout, you

i checked in my first night, the hotel was not full, yet the front desk person put me over the laundry room and

loved the convenience of laundry room on our same floor

gym and pool.

the pool was well used for therapeutic swims

updated rooms and gym

location free parking stovetop for cooking and a laundry room coffee maker avl. upon request

laundry room

it had a kitchen and price was very affordable , pet friendly, laundry room.

laundry in facility that you can load money on card to wash/dry

cashier is the cleaning lady has the laundry person fix it

variety breakfast, pool, laundry, shuttle to t, helpful front desk, next to boston bowl, clean room, free

loved the lounge, comfy chairs, cheery fireplace, immaculate laundry room, new carpeting, great beds and linens

being able to do laundry on site and buy water/snacks on site was a nice thing to have access to

laundry room available and washer use comes with detergent

the breakfast was good and unexpectedly there was laundry facilities available

there is a guest laundry room

of parking so happy to have breakfast it was delicious, different menu every am

bed, plenty of parking, next door to widowmaker brewing if you re going to an event there

breakfast, staff, and tv.

parking was close

no on-site laundry.

pool was closed, the pet area did not have doggy bags available (and the trash was full the entire 4 days

nothing really. the pull out sofa was a little small for our kids.

plus a pool for the kids or oyster bar for adults

loved the pool for the kids

rooms were slightly dated. laundry machines were out of order

the breakfast is nice! laundry and pool are also easy to access!

my son had some clean wet clothes he wanted to dry but the laundry facilities were

the convenience of having a laundry room and a small gym is the icing on the cake.?

laundry service was not available

everything that happens on the floor above, the smell in the rooms is not pleasant at all, the laundry room is

laundry service,, no room safe, no bar for food and drink in the evening, having to pay for water

great front desk laundry. coff3e is too strong

the breakfast was a nice perk too

everything. we stayed in the king studio and it was very roomy with a full kitchen and a small

some floors smell (the carpets), the laundry amenity didn't work the entire stay i was there and it'll stayed

having free laundry downstairs was a big plus

free laundry full size refrigerator and small

the laundry facilities were wonderful

i really love that they have on site laundry and a nice gym to do a quick workout

no complimentry breakfast, no laundry on site

i asked for more towels & shower gel but they were waiting on the laundry to arrive so they gave me extra soap

dirty laundry left for hours by the lifts

got new sheets delivered in a dirty laundry basket

from jamaica was great tops 5 stars plus 5 more 10 stars same for paul security 5 stars sammy shuttle driver 5

i got overcharged on my debit card for my stay. no cable. laundry room dryers don't dry clothes

the wifi worked well.

just wanted some vegan or vegetarian options without egg or meat for breakfast

parking was 20

great breakfast with many options

only thing i didn t like were the laundry wash machines which make a horrible noise

breakfast was great, i loved having an exercise room and laundry on site

it has a gym and laundry room for guests use

the laundry room and exercise room were both fairly priced and had good equipment

laundry machines need desperately servicing

it has a laundry room

no kettle or cups for morning tea... the laundry service was not working.

there are a lot of homeless in this area parking available and cost 20 per day (not free) laundry machine is

we didn't choose to upgrade our wifi speed, they force us to pay

the hotel was very accommodating in my request for an early check in

then during the night my sister hand wash her laundry im the tub, some how she forgot to shut the tub so it

please stock single load use drying sheets for personal laundry

helpful, kind and nice a large spacious room large bath good and varied breakfast free parking, laundry and pool

i used the gym while doing some laundry; i could see the washer and dryer timer while i pedaled the stationary

the coin laundry wasn t properly working.

on top of that, the internet didn't work after new years, and they had no laundry available either

breakfast was lack luster and one of the washing machines was out of order which made laundry a little tricky

no in-house laundry service

gym was small

free breakfast

there was a guest laundry on our floor - i assume there was one on each floor

since we stayed for a long time, we did our laundry there

staff was very friendly and they laundry facilities on three different floors. very clean

loved the laundry facilities on 3 different levels

clean had laundry facilities was within walking distance to the cruise port

comfortable and clean rooms. has self-service laundry room.

they had a laundry room option, where you could wash your clothes by your own

never ate breakfast. overall excellent accommodations.

nice gym

parking is valet and $60. there is parking 5 mins away $32+tax. the pet fee is $75 per day.

other accommodations such as gym, indoor pool and laundry also very nice spaces if needed or desired to use

very nice to have laundry facilities

also, i used one of the washing machines to do a load of laundry and it appeared that the machine didn t even

i could use the credit for my laundry bill, if allowed

are great - bikes, parking, grill in the outside space, laundry etc

they also had a laundry room that was great for travellers who were staying in boston for some time

bad sound insulation, only one charging port near the bed, no laundry pods sell in machine

gym, pool and laundry room all very good

fast wifi, comfy beds, clean, quiet. pool, gym , bar and laundry on site

dry cleaning ridiculous but laundry facilities are on site

the fitness room open 24hrs, the self service laundry room are plusses

laundry: you need to pay for a load of wash ($2

staff was super friendly and helpful, breakfast was good

breakfast was adequate and location was good center to everything

breakfast choices, the roomy suite-like accommodations, the fully equipped kitchen, the smart tv,

no laundry on site.

staff, room service, room. everything was great!

kids in jacuzzi and too many people

the area , took kids to lawn on d

location had food, bar, gym, pool, location to hang out, easy to get a

the amenities are more than i could've asked for for a short stay (laundry room, well-equipped gym, outdoor

loved the roof terrace with great views, plus laundry facilities and gym on floor 12

the self-administered laundry room was very useful with 8 dollars each for a wash and dry

we used the laundry facility for a mid-trip wash (although expensive 8$ for 1 wash and dry)

breakfast was one of the best hotel continentals i've had

no laundry facility in the hotel.

much not to like but the pool had kids jumping in it and it was 3ft deep and narrow… the sauna was not working

room service ended at 11pm!

my kids enjoyed seeing both

my wife s birthday so i wanted to take her out to celebrate and enjoy a night out without the kids

are comfortably roomy great facilities we liked the laundry room, that was helpful for a family great location

breakfast was served a bit too early, until 9 am

best location i have found with kids

second my kids were in the room with me- i have enough respect for my kids to not smoke near them

complimentary breakfast, good looks inside, calm, comfortable bed, cool in summer, air refresher, kitchen in

bathroom door did not close all the way, no privacy. no laundry facilities. no parking.

we were overcharged for a laundry service but it was alright

perhaps adding a laundry service on site would make it better

thank you to the staff member who helped me figure out where to do laundry nearby

there is no laundry.

no onsite guest laundry just a very expensive laundry service pay per item

of facilities, storage and laundry

the laundry service was very expensive and there is no laundromat for miles - an in house diy option

laundry service is a bit pricey.

the wifi wasn't working one night, but it appeared to be resolved by the next day.

travelling across country for 2 weeks it was great to have an onsite guest coin operated laundry

they only had one washer and one dryer on site for guests to do laundry

expensive parking, pay atleast $36 per day, no breakfast

rooms were tiny. wifi didn t work.

was small but comfortable, gym was smaller

laundry service was not available. bed was small. wifi was not stable.

laundry room

no laundry

it would be very helpful if there was a coin laundry

the prices should include free breakfast too.

a vending machine with snacks and laundry supplies (ie. detergent)...

the hotel also has a laundry room and an ice machine in the basement, which helps a lot

free guest laundry

they also have a washer and dryer enabling you to do your laundry for free

free coffee and laundry), outstanding location right in the hearth of boston

the laundry room was occupied all night, and no one there to remove their clothes.

half of the laundry machines are out of order

breakfast was amazing. and the kids really enjoyed the pool. kitchen in room was well equipped.

ample parking

location, size of suite, friendliess, clean, great breakfast

hallways seemed to always have bags of trash and laundry in them.

no plastic bag to use for dirty laundry

boston old/new city, right on the bay however the bed smelled not clean/fresh wander if they do laundry between

window from bedroom into bathroom was very weird room service was excessively expensive

that it really mattered but my english muffin wasn t grilled as i requested, but overall my breakfast was

the laundry service was really slow and expensive.

to having to remind the laundry being picked up 2- 3 times

laundry service, although there's a laundromat in walking distance

the bar in the lobby is extremely welcoming after a long days work

room service options were somewhat limited, but the food was great.

good location close to everything, restaurants in walking distance, friendly staff, laundry

towels were in short supply for the entire 5 night stay until the laundry was delivered back to the hotel in

no proper laundry service, only service

i don't remember if there was a gym or breakfast as i didn't have the time to use them

loved that it was pet friendly and the room service was spectacular

breakfast was pre-fab

a bit of long waiting time for the breakfast on weekends.

excellent customer service, cleanliness, great pool and jaccuzzi,

bathroom not cleaned before arrival. property offered a breakfast credit as compensation

facilities and room information access via wifi only

the courtesy laundry room was very helpful

i also missed a coin laundry at the hotel, but found a good one nearby, close to whole foods

no complimentary wi-fi, laundry prices seemed exorbitant

we needed to do laundry and there were machines we could use

i wish there was self laundry service

i wish there was a microwave, refrigerator & laundry service.

the hotel doesn t have some basic thing like microwave and laundry service

laundry service was meant to be same day

somehow we ve lost some items probably in the bed linnen laundry.

not sure if they have self-service laundry, it would be a perfect addition for families with kids traveling for

wish room service was available and there was an incident with not getting our laundry back on time so that led

no laundry service

ability to request additional items such as laundry detergent

nothing to complain but it would be nice if there is laundry room.

expensive no laundry facilities

we were disappointed that this property did not have a pool or spa facilities.

only room service

location, amenties, gym access, restaurants

the bar area was lively with great service and drinks

location luxury gym

no self serve laundry nearby.

no laundry facilities

bit expansive imo no parking, can park across the street for 40$ for 24h a guest laundry facilities would have

soaps, wish i had a little plastic laundry bag for dirty clothes

no laundry facility t

not have laundry, such an inexpensive addition that would be an excellent investment and a game-changer to

had laundry done by outside service

no coffee maker in the room. no laundry bag.

patrons were loud, kids running in the hallways

pricing for room service and the $10 charge added to have them bring it up.

was nice, my kids enjoyed it

i would have wanted to be in the spa with my gf, but it didnat work ut

great pillows.. great spa bath.

and helpful, clean and comfortable room facilities, quite hotel great fitness room and swimming pool close to

star hotels are very nice, but being a family with 2 young kids i felt like an alien there

very close to nice part of boston (shops, park, water), subway at few steps and a well equiped gym

staff was great and accommodating for an early check in. we also liked the dog on the lobby.

the price of the food and limited room service menu.

absolutely beautiful hotel with darling rooms. room service was delicious.

urban fee, which you got back in credit, but it would be nice to be able to be used on breakfast

the gym is too simple

it would have been nice to have a bigger gym.

they refunded an incorrect wifi charge without problem when i reminded them of my bonvoy status.

loved the convenience of the water taxis to boston and the shuttle to logan.

when it is crowded with kids it is impossible to swim and keep warm

at front desk, housekeeping, bar and restaurant were fantastic

i had some really upset kids

bed size, double beds are not for couples, kids ok. i thought they were queens.

delivered the cappuccino and bar bites with a smile

look out for extra charges such as room service related to your

also, great gym with a beautiful pool that must have one of the most stunning views in boston

didn t collect my room service dishes when i asked, so they just sat there all night

staff was so friendly and great with my kids

housekeeping were superstars, especially the charming young lady that took care of laundry during our stay

the gym was also excellent well-equipped and one of the highlights of the hotel

excellent gym

breakfast and range of food was great

breakfast was grossly over priced. room and service was excellent.

water and coffee and snacks inckuded, perfect shower, large bed, kind personnel, quick valet anf laundry

the hotel is pet friendly, and there is no fee for pets

free early check in, late check out, comfortable beds, free giddies in the

enjoyed my visit to the restaurant, coffee shop and gym

bar, friendly staff, spacious and stylish rooms and a well equipped gym

(laundry smell seemed to have been pumped into the room somehow) i was moved to a smaller darker

i find it difficult to locate the restaurant and the hotel pool

our room was beautiful, and had enough space that me and my 3 kids felt like we had room to move and open our

wifi is poor on 9th floor

wonderful pool and high speed wifi

was automatically charged in my card for some drinks in the hotel bar which i never took

when i saw the restaurants were too loud and noisy, the front desk helped me place a room service order with

even giving her treats, and we were thrilled that they don t charge an extra fee to bring a pet

friendly irish bar and fab city bar great for cocktails complementary tea and coffee everymorning and fresh

the fireplace didn't work but they made it look nice.

no laundry bag was provided

great location, flexible check in and laundry service.

also, you can use laundry service if you pay 10 dollars per a bag

great value, small but cosy, late check out

breakfast and the bar were real nice........bartender chris ..great guy

website says free laundry is included , but they did not honor it

cq in a chicago has it's own guest laundry, unlike this one

not friendly, the family room we had was really small with pull out bed and lost two items of my laundry

it could have laundry facility, like the club quarters in the loop - chicago, il

although the corporate website claims laundry facilities, there are none

the quality of room service food

spa was terrific. room service very good. staff throughout the hotel were outstanding.

no pool? no gym?

wifi connection not included in the rate of the room is really not acceptable!

bar boulud was very mediocre, had nothing to do with daniel boulud's talent

laundry facilities or services available

my paperwork stated the hotel had a laundry which i was counting on and there was no laundry.

no laundry facilities. a lot of garbage on the streets in the neighborhood.

the deluxe room was worth the extra $ - great to have kids spread out and have their own tv

fact that free wifi was not included

in the outside courtyard for breakfast and appreciated the corn hole and connect 4 games for the kids

parking is not abundant

parking was adequate

in the room easy to control, the bathroom beautiful with plenty of space for family of 4, and the gym was

pool happened to be closed when we were available to use it, but they were reopening later in the

the laundry service is very prompt

advertised to be available until 10pm (if i recall correctly), room service was not available at 8pm on sunday

we first arrived the room smelt like a sweaty gym and was a little on the warm side we turned the humidifier

no gym on premises

did not have time for breakfast

the laundry room had 2-3 washers and 2-3 dryers, all of which were free to use

free diy laundry need to be mentioned

observation deck, free laundry

rooms - 3-pane windows - couldn't hear the noreaster blowing outside nice gym and complimentary laundry facilities

location & room, staff were friendly & helpful, laundry facility

bathroom,bath (tub) is past its time (painting is peeling off),showerhead with only narrow jet, laundry service

additionally, the pet policy is not clear on your website

what i like best is the cleanliness, decor, room and room service, staff, hotel is lovely.

centrally located. beauty building with kids of history.

kids and i just stayed at the omni for new year's eve

while i appreciated that the hotel provided washers and dryers for self-service laundry, i was a bit put-out

great location, fantastic guest laundry room, nice sized rooms.

liked that the hotel provided washers and dryers for self-service laundry

temperature in the gym was much too warm

for luggage was hard to obtain and the kids next door were really loud and running up and down the halls for

was flozen in it we stayed for 5 nights, so it would have been great if there was a coin laundry in the hotel

complimentary breakfast was really good, including the general vibe and atmosphere

restaurant not associated with hotel so you can t charge things to room or order room service

our pet is as also comfortable wish we had know

not advised when purchasing the hotel that there was pet fees $75

no bar to meet our friends we visited

also breakfast is not included in prices and is very expensive

bed was comfy there were no relaxing reception areas the lifts smelt of smoke breakfast not included the trash

need a bigger gym or access to bsc next door

laundry facilities a big bonus

it was nice having laundry facilities on the premise

north end, plentiful breakfast buffet including fabulous hot pastries, very helpful staff, handy laundry

if you are sporty there is a small gym here and it is well enough equipped to get a proper workout done to keep

suite size accommodation which includes a full complementary breakfast and access to huge lounge, gym, and

having the small shop, free tea/coffee, laundry and luggage storage on sight just made things so much easier

staff valet services laundry onsite with quarters available comfortable lounge areas evening reception well

one dryer in the laundry room was out of service and the other still left my small load of laundry damp

self service laundry is also a plus but it's not free, costs $6 for washing and drying

our room was spacious and clean, the kitchen is well equipped and has a dishwasher

also laundry facilities on 8th floor are very helpful for guests with a longer stay

we didn t use it, but if we need to do laundry it was available and maintained

laundry very useful

good amenities such as k-cup in small kitchen and laundry facilities on site

laundry facilities on the property

no laundry room

month after my stay, i got a $90 charge on my credit card from the hotel for laundry

restaurant food was too expensive. laundry service was too expensive

his name is corey and he assisted us so well on arrival with an early check in and room change

discount available on the website, but wish there were more discounts for parents picking up kids from college

no microwave or refrigerator in room and no laundryroom

the cleaning staff left their laundry and cleaning carts in the hallway overnight

was that the first thing we saw when we opened the door to our room was the pile of dirty laundry on the floor

great fitness center with pool and hot tub

it was expensive. a bowl of soup, a turkey panini, and a coke cost $62 via room service.

the location was ideal, the ability to do laundry at the hotel and have our hire car parked by

laundry facilities were good and meals were great and well priced

very kind staff. convenient laundry. good location

had to share elevator with food service & laundry carts, once two carts with staff crammed in with us

there were coin operated laundry facilities on the second floor which we discovered too late

laundry area was out of order

small pool, so full of kids but not the property’s fault

kids loved the pancake machine and indoor pool

i didn’t like kids playing soccer early in the morning in front of my room

pristine clean. nice pool and gym area.

laundry, ice, and maps were available as well

kitchen and laundry area available if needed

a bonus was the fully equipped kitchen and laundry, unfortunately we only stayed two nights so didn't really

ask for would be additional towels, an ironing board in the room (instead of having to use the laundry room)

laundry facilities available in the basement which is great for anyone on an extended holiday

there is one elevator that is always packed with staff carrying cleaning equipment, food, dirty laundry, etc

staff - even the laundry team offered help

no self laundry facilities

easy, i used my walking maps, and it brought me on the other side of td garden, there is a boxing gym, named

gym was pointless (1 bike and tiny set of weights)

no gym as depicted

the gym was alittle small not all equipment worked

fast & early check in, location to td garden

easy check in late check out super comfortable great location polite staff

clean rooms, great bathroom, good breakfast