plenty of parking. good wifi.

plenty of parking spaces and 5minutes walk from the town centre

there was plenty of parking at the rear and the location was fairly quite

ok place liked parking great bar ect can't knock it but sort out ya curry dishes

and bathroom needs some tlc but this is in progress, bar had run out of draught bitter, drinks and food a little

quiet clean rooms, friendly efficient staff. secure parking. excellent meals.

room we had was only set up as single occupancy, had to get room service to supply extra

there is plenty of space for parking in an enclosed area (locked at night)

dog in the bar snapped at my husband. and no table in the room.

incredibly helpful, nothing was too much trouble, set us up a separate table for breakfast in the bar so our

wifi was variable

pub, food, comfortable room and good parking

breakfast was very good, freshly cooked

breakfast was lovely

no wifi / internet in room. old building, guessing thick walls impeding the signal.

wifi would not work in the room,

wifi a bit iffy in my room, but other than that that's it!

no phone coverage and poor wifi

than poor wifi in the room, and an absence of mobile phone signal indoors, the stay was first rate

wifi & mobile telephone signal was very poor

friendly staff good choice at breakfast and the rooms were a generous size

room smellt, no daily room service (reason given for our covid safety, though we'd traveled from another hotel

the wifi could not be accessed from the room on the second floor

we had dinner and breakfast as room service which was all delicious

breakfast was more than adequate. there was nothing that we did not like about this hotel.

room had an outside door , located next to a service room and laundry, so very noisy in the morning with trolleys

our room was situated near to the hotel laundry, which was a hive of activity which interrupted our peace and

restaurant food: very poor choice for vegetarians. rooms near laundry noisy.

the room was above the hotel laundry( constant smell of washing powder and the hum of the

peaceful location, nice xmas setting in bar for a few drinks on saturday evening , followed by a excellent

the bar was open even though i received a message saying everything was shut

spa facilities were excellent - sauna steam and jacuzzi all piping hot

friendly staff - quick check in. nice sized pool for small kids

room service

the phone and bedside lamps were dusty my room service order was incorrect there was no lift

shabby corridors, rooms still being cleaned at 5 o clock, with hampers of dirty laundry and dirty bedding on

the room was great for one adult and two kids. it felt like a little apartment.

lovely friendly staff , gorgeous gardens, good breakfast .

excellent and plentiful breakfast. very comfortable bed. quiet setting.

lack of staff to man bar, and room service. forgot to bring something i had asked for.

doors bathroom inside door could do with a varnish- one corridor had huge black bags -probably laundry and travel

the location was convenient, with plenty of parking available

free parking made things simple, and staff went above and beyond

the wifi was reliable, and breakfast had a nice mix of options

free parking was a huge plus

there were dirty laundry left on the floor outside our room, at the bottom of a flight of stairs, which my wife

cover charges for room service

wifi good

bar prices were good value as well

free parking and allowing me to use their wifi and common space after checking out makes this a 10/10 stay

reception, bar and breakfast.

wifi in the hotel room was very poor

very friendly bar staff

walk to car and misleading wifi

really lovely large and clean room with comfy bed. we appreciated an early check in also.

cigarettes dumps everywhere outside beds a bit grubby though laundry clean

laundry quite grey and uninviting

made very welcome, pet allowed in bar area

location good food decent rooms good wifi

kids dinner menu wasn t available

wifi good

the breakfast too was delish

lovely room and good parking and nice breakfast

also, there is ample parking

plenty of spacious parking

however room service was available even at midnight and 7am

the location was perfect. the breakfast was outstanding as were the staff

a little room service for food would be good

no gym. no cocktails. not much choice with bar snacks.

the staff was very kind and accommodated our late check out time

wifi is free and also had tv with netflix and stuff

the wifi was perfect and i enjoyed the complimentary kettle and fridge and tea and coffee options

very fast wifi and excellent value for money

wifi very slow

wifi wasn t great, kept disconnecting but for the price we paid can t grumble

laundry is missing

and i had hoped that their would be laundry service as well and there wasn't

during housekeeping times the hallway was crammed with dirty laundry, room service trays, hoover sprawled across

would have liked if there was a laundry service.

location, staff, the breakfast was delicious, there was wifi, the bar was a reasonable price

noise at 5.45 from local firm delivering laundry. noisy housekeeping early in the morning.

next door to laundry room very noisy should of asked to move but was told wouldn t be on early in morning

hotel is tired, smells odd in the hallways?? don't know why? maybe the laundry room on level 1?

room (250) is located above the laundry so when the laundry opened at about 6am there was quite a noise

the noise from the laundry room

laundry was not clean, it was kept folded on a shelf, it was smelly, the one left in the washroom,

mistakenly took my personal towel from the room but that was ok since i found it from their laundry bag but then

very friendly staff great gym food service excellent

beds were comfy but not the kids one

sofa bed for kids was not comfortable and not wide enough for 2 kids aged 10 and 7 the springs are flimsy and

faced this experience at previous day of my check out, laundry was not returned on time

were there for my daughter's graduation and late evening we requested sandwiches from room service

our room had no wifi details either

gym was a joke for a so called 4 star hotel

clean nice room and beautiful bar area

large victorian house, with ample on site parking about 1/2 mile from the centre of leicester

very nice cooked breakfast, free parking on site, in all

got an early check in so we could get changed for a wedding after a 6 hour drive from scotland

wifi didn't work. no plug next to bed

no menu in my room for room service - shock horror

for the superior room i wasn't that impressed with the view from the window over the bins and laundry room

toilet paper there was neither a lake view or a garden view only a view of the loading area and laundry

from laundry outside our window all night

wifi meant i could keep up with the news, the ability to order a newspaper and maybe some

and this fireplace in the bathroom is so funny

hotel bar reasonably priced and welcoming

of dining options, no room service

wifi reliable

wifi would not work on the telly or my phone would not connect to it no matter what i tried, even

the tv didn't connect to the wifi

there was no laundry on the premises and washing had to be sent out; as there was no listing for 'slacks' on

room backed onto the laundry room which was noisy

cashless and had to pay via card for laundry

room size beds comfy bar and nice layout

kids loved their meals too

alas, when we arrived, there were 2 other cars and a laundry lorry that blocked most of the driveway - not a

great looking hotel rooms very nice we stayed in a suite with two kids, they loved the hot tub

it s not even a damage deposit it s in case you want to spend anything at the bar or room

nice atmosphere in bar & restaurant

so clean amazing wifi good view big rooms comfy bed nice

in rooms noise from laundry room and extractor fans breakfast was a bit chaotic with limited

we enjoyed the pool which was lovely

free wifi kept dropping which was a bit annoying when working so i used my work phone to hot-spot

it was very clean and comfortable . loved the gym, & spa facilities too

very nice helpful staff. comfortable room. good food. easy parking.

it was right over the front entrance by the laundry cupboard

i felt very at ease dining on my own and using the amenities such as the small, friendly gym and sauna

despite requesting an early check in, i did not hear whether it would be ok or not and on arrival the room was

food very good - room service very prompt

spa could stay open longer

the bed and less noise in the morning from laundry lorry and other guests banging door's

staff secure parking for contractors bar inside lobby food next door, overpriced so had to go for a trek to find

location excellent breakfast very good

staff very accommodating for an early check in as requested

staff very helpful and breakfast was buffet style but very good

fabulous choice at breakfast

very friendly and helpful staff. plenty of parking.

that breakfast wasn't served till quite late

room was comfortable and wifi was

public areas spacious and tasteful, fully equipped gym, excellent location just off m1 while convenient for

fully key coded access. functional kitchen and laundry

also we used laundry as free

is very reasonable good facilities locally staff were helpful laundry dacilities (didn't use but good to see)

be cleaner wet room leaked into bedroom tv didn't work well wifi is terrible thin curtains decor is incredibly

stayed several times- always good parking, ensuite rooms are nice and clean, with codes for doors

he came to my room, confirmed hearing the noise, but said there was no laundry on that floor and suggested it

nice room on 11th floor, but next to laundry cupboard which was made a bit of a low noise, although this was

room service was excellent

brilliant wifi

other hotels have more facilities like gym or pool. no fridge in the room.

had an issue with some dirty laundry from previous guest being in the room

did not state clearly enough that it was a pet friendly hotel so i didn t appreciate the sound of barking dogs

i like the services in the hotel, although the room service to very long to deliver my meal.

as a family with kids i expected they would put us in a room not ext to few single guys who was drinking all

the door doesn t open with ease and is a struggle for senior and kids alike

saturday morning, when i asked what the noise was the next day, i was advised that it was their laundry servicers

robe provided and when we asked for another we were told that they had not yet come back from the laundry

staff in the bar next door were lovely and they were rushed off their feet with customers but the facilities in

the room service breakfast was delicious and arrived quickly

also we had room service and the full english was

lost a stuffed toy which i suspect was taken out with the laundry - no-one really made any kind of effort to

room was clean and had a hairdryer, kettle, tv, laundry service, and en

don’t get many mornings where i can just take my time ,, have to set and alarm or get woken by kids i said to

- could gear the flush from the room next door really clearly and people in the corridor/kids crying

kids breakfast could have been free

laundry all over the corridors - cupboards open etc

dirty and unclean, the room very warm and made us feel a bit sick, floor on landing quite uneven laundry everywhere

gym

, i don t want ear plugs to be able to sleep , kids next door running around at 5 in the morning , on there

is an old hotel with all the modern conveniences of great air con and good wifi etc

room wasnt ready on arrival due to laundry issue

kids bed was very hollow

spotlessly clean and room service was quick and efficient

room service food wasn't as described on menu + a replacement not offered until we raised the issue

24 hour room service available and could

i was particularly impressed by being allowed to store my push bike in the laundry room over night, although,

checked in late and the restaurant had closed no room service offered had to go out to find somewere to eat

there was no room service.

gym is very limited

the room service quality of food was very poor

to get in shower,but not a problem only there 2 nights,but always laundry trollies in corridor

breakfast was amazing

excellent breakfast and good value for money

location, comfortable bed, spacious bedroom, late check out much appreciated

staff very helpful fantastic food felt comfortable staying there room service lovely bar and restaurant good