laundry is available for small price, very convenient

lastly the pool has a constant flow of staff going to laundry room looking in on me swimming

there was a laundry center, fitness center and pool

on this trip, i needed laundry service, which they do not have.

i was able to do some laundry with the hotel machine

brightness comfortable access to things like computer gym laundry breakfast quit no

have offered a shuttle service to/from the new mgm springfield casino

mgm casino

the parking spaces

location, the staffs are very friendly, the hotel is equips with microwave and refrigerator and parking is free

laundry room came in handy

laundry facilities weren t utilizable

parking was good and there were places to eat and drink in walking distance

the tvs, pool/hot tub interior

i love the gym

no laundry room.

executive suite, granite counters in the kitchen

important details when traveling with kids

garage, amenities, easy location, room service, and the 2:00 p.m. check-out.

bc for us it wasnt a huge deal we couldn't use it for one night without our kids, but if we were staying longer

shower hose was a hose that you would find on a kitchen sink sprayer

a $20 cheese plate via room service consisted of 6 crackers and 10 pieces of cheese

didn t like the cost of breakfast, the service was slow and room service took so long my food was ice cold

pool was great; grandkids enjoyed swimming

i have to be honest not much only that it was pet friendly!

the bonus for us was the coin operated guest laundry which made travelling easier

they only had $3 worth of coins at the front desk so we couldn t let the kids do arcade or laundry

all the towels were rather small and very thin perhaps this reduces the laundry burden and helps the environment

laundry facility on site

good variety considering pandemic, close to amtrak/bus station dunkin donuts right next door, laundry on site

hotel has no laundry room, no gym, very dirty floors, old mattresses with urine stains, no dining room or

location was close to casino and highways beds were super comfortable.

no breakfast

parking was a little tight and wasn t able to get the continental breakfast

not connect to wifi anytime during my stay

should have some paper towels or hand towels in the kitchen

the open concept was great and the kitchen area was perfect for a short stay or even a week-long stay

my wife paused, my kids slowly laughed and asked,

a semi industrial area and you share a parking lot with a busy restaurant

my wife paused, my kids slowly laughed and asked,

a laundry machine for guest use (not free), the staff was helpful, the included breakfast was nice,

on-site laundry was a great convenience

hotel was well maintained. had a nice pool too. liked the laundry.

good parking, great laundry

laundry not available, soda machines and ice machines on 3rg floor. not convenient

laundry facilities on premises

not enough towels and when we asked for more, they gave us one pool towel

cereal was really good, pool was amazing!!

pool was not open and just toast and a coffee for breakfast

clean pleasant room pool was very well kept

free laundry open 24/7

free laundry and a lending library for games or appliances you might need

laundry didn't work and messed up my day.

great free laundry facilities.

needed to do laundry, but dryers were not functioning well.

the location was perfect. clean room. the pool!!!! laundry room, great breakfast.

the heated pool was great for the kids to help burn off energy

lobby, pool, fitness areas are great

the pool is tiny

pool is extremely tiny

room next to laundry

the hotel or came back every staff member stopped to say hello- wether it be a grounds keeper- laundry person-

staff was helpful as they provided me with toothbrush, shaving cream and detergent for laundry

wifi

breakfast was a+++

staff, coffee maker, fridge, fitness room, laundry, clean rooms and affordable

location, breakfast, very clean, friendly staff.

wifi didnt work

room, clean, parking, privacy.

was provided with air freshener when i complained about smell, cos i mistakenly booked a smoking

free breakfast,laundry on premises

great pool

very nice staff for check in and check out, pool and hot tub were very nice and a free full breakfast was a

wifi was slow/service interrupted

the internet didn t work i had to us my own wifi people smoking in rooms

in clean sheets and she said that the sheets were from an outside company but i walked by the laundry room on

room smelled like musty pet urine

gym, pool, breakfast closet to other shops

comfy bed, good wifi, easy free parking, location suited our needs. good value for the money.

vey nice breakfast . staff very courteous and friendly

no laundry

no free wifi

location. price. pet friendly.

i had no problem with my pet

some of the lights in the room didn't work. wifi policy want explained at check in.

on-site & clean, do-it-yourself laundry is a plus

glad to have a laundry room

my kids enjoyed the pool

if you have a pet it costs $125

the staff were friendly, and the breakfast was exceptional

i ran out, then had to take all my clothes to the laundry mat

by the gym and laundry rooms.... interrupted sleep

location, easy access, close to restaurants pet friendly

no breakfast because of covid

the breakfast was good i thought everything was satisfactory

charges for laundry weren't clear to me and i ended up getting charged wayyyyyyyyyyy more than i thought i

laundry facilities, free coffee, free breakfast!

the pool could have been available.

the food was good. the pool was nice. the room was big, and the bathroom was big too.

would be nice to be able to access the pool 24hrs like the gym

great laundry facilities

i needed a pet friendly hotel because i have a dog

also like their ability to have pets however, i wish the pet fee was regulated based on length of stay

breakfast selection: imma diabetic and the only choice was yogurt

the gym had free weights which was a plus

our room 222 abuts the laundry room. noisy door and vending machine after midnight.

miss daily cleaning-picking up of garbage and laundry

enjoyed using the hot tub and the pool and the rooms are comfortable and clean also breakfast was

the breakfast was great. there was a wide variety to choose from.

breakfast was gross. we ate out after tying to eat in.

wasn t as clean as i d like breakfast food wasn t good pancake machine was broken laundry facilities were

room but we got the room next to the ice machine and washing machine and someone was doing their laundry until

no hot breakfast on week days

approach to parking

location was good for me, liked well lit and safe parking. room comfortable

guest laundry available

the laundry room was clean and easy to use for my daughter's field hockey gear

the pool area was great the kids had fun swimming and i was able to relax

we were able to get extra breakfasts, and they were very creative with the breakfast bags!

wish there was more chairs around the pool

put in the back of the building wasn't able to sleep all night because they were doing the hotel laundry right

smell of chlorine from pool too strong,, no smoking facilities, laundry only on 1 flr..

no vending machines and no quarters for the laundry room.

but the noise of the trucks made sleep difficult, mattress was worn, $75 is a pretty hefty pet charge for one

it's a pet friendly hotel, this is the 1st time experiencing an allergic reaction

friendly staff. location and convenient stores near by. breakfast was good as well.

the pool is small, but it is indoor and heated

very nice selection for breakfast. our room was clean, comfortable and quiet.

no pool bcuz of corona maybe they should do time slot for ppl to use the pool

friendly and helpful staff at check-in and in the morning for breakfast

the motel has a guest laundry room, with some vending machines

close proximity to restaurants and stores. laundry worked great.

the location has handicapped ramps, an interior courtyard of sorts, and a laundry room

also the wifi signal was so low

and i stress and upset her a great deal, i have never had this issue before especially with a pet friendly hotel

machines broken coffee machine broken laundry broken bathroom door broken first room had standing water puddles

the laundry room wasn't free to use and only had one washer and one dryer for the whole block

it s quiet, good location, had laundry room

wifi stayed on during stay

room is a touch small. wifi a little slow for me as i was there on business.

it has a pool, fitness center and laundry

pool spa gym

the staff was courteous and the parking had plenty of spaces

breakfast buffet was excellent and the hotel location was right near stores and restaurants i would

pet friendly is a plus

this is a relatively new hotel, they still haven't completed the laundry room

ended up having a dark room :( covid had the pool and fitness closed

pool was closed :(

breakfast and the coffee

room, pool and breakfast were the best we stayed at during our trip

i wish we could have exited the front door to the parking lot instead of going around.

pet friendly

was particularly interested that wifi would work in the room and i asked and assured several times if this is

some black ice across the way to the parking could have been addressed.

parking and price

it was a non smoking room but reeked like a bar and cigarette lounge

the parking was well lit

the wifi didn't work

lots of parking, close to the highway and bradford airport (15 minutes drive)

it snowed while we were there and the parking lot was never plowed

very clean. pool was nice. having laundry facilities came in handy.

great location, spacious room, pool and laundry, breakfast was great!

is incompetent, covid dirty laundry left in the hallways overnight houskeeping forgot about it and left

the dryer in the laundry room didn't work

parking was convenient and the front desk had quarters for laundry.

breakfast had a good selection, again not fancy, but just what you would expect

wifi was down, and the ice machine, staff could care less

good variety of breakfast, kids and adults were satisfied

greeted kindly, the staff was excellent, it was quiet, and was very clean, the breakfast was great, god bless

my kids were

most of the facilities are shutdown including the lounge, the restaurant and now the laundry area

no pool no laundry room no workout room like it said

there is a laundry room and a gym

laundry and exercise equipment in operational for indefinite time

the maid service. the laundry facility and the fact that we had ants and encountered a roach

my needs, from appliances in room ( refrigerator, microwave) to well stocked mini mart to guest laundry to indoor

also the staff at check in desk went and got a laundry bag for me as there wasn't one in the room

we had an issue with extremely loud kids across the hall and the front desk clerk took care of it immediately

very good breakfast

breakfast was good. hotel was clean. pool was perfect

laundry facilities were closed

the pool is never open , the facilities lack ice , laundry ,,often etc.

pillows were uncomfortable and due to subpar cleaning of the rooms and laundry services, would not stay in this

across from the laundry; desk clerk not friendly; only ice machine in hotel not working (reported to front desk

our room was next to the laundry! very noisy

your mins from places to eat and entertainment, the pool is also fun for the kids

i didn't like that breakfast was not served until 630am. i had to catch a 620 am shuttle.

the pool was smalland not very warm. everything else was fantastic!!

the noise in the hallways kids running back and forth

better staffing for breakfast-things got pretty thin.

you have to take them to laundry room n waitvto they wash them

the room we were moved to had no disposable cups, no laundry bag and i was afraid to get in the bed

booking was motivated by the availability of laundry and a fitness center, both of which were advertised but

staff location breakfast

long term parking fees

the gym was small but had everything we needed, the laundry room is attached to the gym and free machines

really liked that all the suits had a kitchen and that laundry was available at no extra charge

quiet, nice staff, free laundry, location

there are a number of washers and driers downstairs next to the workout room and guests can do laundry for free

everything especially the guest laundry.

also laundry facilities are listed when i booked it they have none

in this day and age, i shouldn't have to pay extra for wifi

had trouble with wifi from our room. had to move closer to office to get it.

room got a double bed with dirty stained comforter, extremely noisy parting and loud music in the parking lot

was very small, furnishings were old, wifi wasn t working, smelled like cigarettes as soon as you walk out

happened to be a youth convention with 150 adolescents, and i was given a room on a floor without kids

there wasn't room service but i understand due to covid

it would have been great to at least have room

room service was quiet and unobtrusive

the room service menu was weak

we enjoyed the location - and the breakfast and the pool.

check in was great. breakfast was generous. pool was refreshing. staff was friendly.

had a good variety of hot and cold items, and the free airport shuttle every 30 minutes and free parking were

we enjoyed the location - and the breakfast and the pool.

great stay and park deal that includes up to 7 days parking.

the breakfast options were adequate. on-site laundry was a plus.

no laundry bag - gave me when asked a 30 gal trash

room was right across from the laundry so hoping i could sleep in was not going to happen as the staff showed

perfect stay spot for a bicycle tourist: guest laundry

appeared maybe laundry loads were too full per load

laundry from the prior guest sat outside for a day u til we said something about it and the body

the breakfast was scrumptious too

breakfast was better than average, lots of choices and well maintained by the staff

the breakfast was somewhat lacking - water for tea was luke warm, limited selections.

suite size, fireplace, full kitchen, comfortable beds, hot shower, parking right at room

couldn't sleep until 2am since there was a lot of noise because some kids were running around the

the staff were extremely helpful in arranging the shuttle pickup for our late arrival at 10

couldn't sleep until 2am since there was a lot of noise because some kids were running around the

they have room service in the breakfast is dee-licious

we had to order pizza from across the street and have our kids eat in the lobby while they wouldn’t seat us

has a laundry room

proximity to where i needed to be, room was clean and updated! pet friendly!!

shuttle to hotel was very accomodating, 24 hours availability

breakfast was a bit of a disappointment

getting in and out of the hotel parking lot required u turns often

great laundry facilities, clean. room was airy and good use of space.

we found an empty beer bottle under the bed the staff was sitting around smoking outside the laundry room which

possibly from pipes in laundry below room

the food was ok. typical hotel breakfast.

the room and breakfast

the clean spacious rooms, really expansive food/snack station, full breakfast in the morning, gym and the staff

closed the pool to all guests due to one group

gym is tiny & couldn t get the tv to work, b ut the ones attached to the machines seemed to work

i luckily brought my own for the kids

great free breakfast, great early check in, great late check out, great tv, great shower.

didnt provide laundry breakfast didn't provide eggs

laundry service promised same day but wasn t done after second day when we were leaving

comfortable, and quiet despite being in downtown northampton. room service was fabulous food.

calling room service ~10pm there doesn't seem to be any service in the hotel -> 'get it yourself in bar

room service was prompt for dinner and the food was great

location (2nd floor) did have some added noises since it was close to an ice machine, the guest laundry room,

staff, breakfast, room

signage on main highway and lighting for the parking lot entrance at night need work.

the breakfast was good. the hotel was very quiet. plenty of parking.

breakfast was delicious

the dryer didn t work well so i had to spend hours drying laundry.

laundry didn't work

we arrived ( late afternoon) there were piles of dirty laundry in the hall outside a number of rooms

clerk very friendly and helpful, beds were comfy, wifi worked very well

prefer better breakfast and more vending options.

i didn’t like that it was so late in the night & some kids were racing up & down the halls.

wish pool was bigger as it was filled with kids

restaurant on site to grab a bite or order some room service

the hotel was overun with kids that made the pool area unusable as well as the gym

not good, all basic food , the swiming pool was not clean especially after it got used by alot of kids

the pool and laundry facilities are a nice plus

they also had yard games for the kids to play

we were able to get a shuttle to and from the airport even at very early hours in the morning

no water in the fitness center, fridge didn't work

free shuttle to the airport and convenient breakfast place

i'd called while i was out to ask if change was available to use the laundry facility and i was assured yes

i loved the laundry facility as

front desk clerk laundry shuttle

too much to like - shuttle was unavailable to airport - which is why i booked this location

paying for parking.

also we were in rm 720 by the laundry

pet friendly

know it s pet friendly, but i didn t agree with having pets allowed while eating breakfast with others

the family really enjoyed the fire table/bar out back

that the pool close at 10 it should close at least 11:00pm

kitchen in the room is great, and the room is very spacious as well

the parking lot is prone to flooding

quiet, view of trees from our window, extremely comfortable, staff was absolutely love, wonderful breakfast

delicious breakfast with a good variety of food

comfortable bed with excellent pillows and a hot shower a great value for a night without kids

there was the everpresent smell of natural gas coming from the laundry facilities

nice that there were laundry machines on site

swimming pool, jacuzzi included, laundry available

laundry facilities were available, which for me traveling over a week was helpful

- the kids swam in the pool and we enjoyed the hot tub

arrived at room, it was not a courtyard view, but on opposite side of building with view of back parking lot

pool could use updates (rusty rails, etc) hot tub very hot, pool was too cold

shower water was cold, and the tub kept filling up with water, the pool was really cold took a while for us to

instead the lounge bar lacked atmosphere

the pool

having a laundry facility

room was really nice/ pool was just right

the room had a full size kitchen in it. and was clean when i arrived.

no plastic plates to be able to bring breakfast to your room

great location, clean room, nice kitchen and kids loved the pool, nice eating and grilling area.

no room service for restaurant.

the bar is great with a lovely outdoor seating area, and the restaurant food is delicious

more parking

there was plenty of parking space and everything was lean and functional

the bar was fun, and the food was good

location, guest laundry and business kiosk.

the laundry facility was useful

cooled nicely while i did laundry and checked email

breakfast was good. staff was helpful. glad you had laundry facility!

laundry breakfast

outdated. they had wifi access but quite old tv, no charging station. coffee only, no breakfast

early check in

proprietors were lovely and they allowed a late check out

wifi very unreliable. coffee in lobby a nice touch, but would prefer a coffee maker in room.

poor wifi

laundry room dryer was not working properly and we had to dry twice and then the whole room filled

also,laundry was two

plenty of parking

parking and close to restaurants very nice layout of the hotel

security door to parking area open and accesable from parking area all night

* you can't beat sitting in front of the cozy fireplace

delicious continental breakfast, and the restaurant was fabulous as well

outdoor facilities, we took advantage of the privileges at the sister property (tennis and indoor pool)

they accommodated all requests i had and being able to order room service from the restaurant was a pleasant

i loved the whole vibe. the property was very cozy. good parking and easy to navigate.

then the third visit, i asked for a late check out at noon

the indoor pool and hot tub were fabulous

the restaurant staff was extremely kind and attentive and room service delivery was extremely fast

love the pool needs some attention

our kids loved the pool and we all enjoyed the food at the restaurant