the location was perfect. clean room. the pool!!!! laundry room, great breakfast.

good location. very clean rooms. welcoming lobby. nice pool. very nice staff.

the heated pool was great for the kids to help burn off energy

accommodation was fine, very clean. staff was very friendly. kids enjoyed the pool.

the fact there was a lil bar made it even better

laundry didn't work and messed up my day.

laundry basket if you needed to do laundry

free laundry open 24/7

free laundry and a lending library for games or appliances you might need

needed to do laundry, but dryers were not functioning well.

laundry facilities on premises

cereal was really good, pool was amazing!!

pool was not open and just toast and a coffee for breakfast

i stay before the summer so i don't get to use the pool, but they have a pool

not enough towels and when we asked for more, they gave us one pool towel

room next to laundry

the hotel or came back every staff member stopped to say hello- wether it be a grounds keeper- laundry person-

staff was helpful as they provided me with toothbrush, shaving cream and detergent for laundry

clean, easy to check in, pet friendly, comfortable

very dark out back in parking lot.

on-site laundry was a great convenience

a laundry machine for guest use (not free), the staff was helpful, the included breakfast was nice,

hotel was well maintained. had a nice pool too. liked the laundry.

laundry not available, soda machines and ice machines on 3rg floor. not convenient

good parking, great laundry

in clean sheets and she said that the sheets were from an outside company but i walked by the laundry room on

staff wasn t very friendly had to ask for wifi code all answers were cut and dry

room, very good breakfast with eggs, sausage, waffles, fruit and more

noise of highway and kids running, laughing, screaming, slamming doors till after 11 pm

enjoyed using the gym room when i could get in it

free breakfast,laundry on premises

very nice staff for check in and check out, pool and hot tub were very nice and a free full breakfast was a

wifi worked well

great pool

the internet didn t work i had to us my own wifi people smoking in rooms

glad to have a laundry room

on-site & clean, do-it-yourself laundry is a plus

decent breakfast and nice lounge areas, pool and fire pit

good breakfast

work in springfield and needed to be in town for 3 days, i chose residence inn to have a kitchen area which was

laundry facility on site

they only had $3 worth of coins at the front desk so we couldn t let the kids do arcade or laundry

the bonus for us was the coin operated guest laundry which made travelling easier

clean, modern, updated, pool, laundry facilities, nice breakfast

amenity s very comfortable great staff i was able to do laundry while my son swam in the huge pool, then we

hotel has no laundry room, no gym, very dirty floors, old mattresses with urine stains, no dining room or

i expected continental breakfast but that was suspended because of covid

location was close to casino and highways beds were super comfortable.

close to my meeting,and they have parking.

perfect location to the fair , free parking and very nice staff

everything was available from hygene to the kitchen supplies

my wife paused, my kids slowly laughed and asked,

the tv had limited cable channels but wifi allowed us to stream tv from our phones to the tv

all the cars zooming in and out of the parking area made us nervous about our cars potentially getting hit

spacious downstairs with a large dining table, couch, and kitchen

no laundry room.

important details when traveling with kids

staff were exceptional, we were given a room on a higher floor so the kids could have a good view

one of the best gym/pool/hot tubs i've had in a hotel

shower, gym, pool

i tried to take the free wifi, nothing happened

bar was legit out of a lot of alcohol options

just the pool had no towels and nobody was there to grab us any

breakfast service slow but food was very good

and gym staff

laundry is available for small price, very convenient

that we where next to the laundry shoot and you can here it early in the morning.

i was able to do some laundry with the hotel machine

on this trip, i needed laundry service, which they do not have.

lastly the pool has a constant flow of staff going to laundry room looking in on me swimming

smell of chlorine from pool too strong,, no smoking facilities, laundry only on 1 flr..

put in the back of the building wasn't able to sleep all night because they were doing the hotel laundry right

no vending machines and no quarters for the laundry room.

the environment the use of the pool and gym and access to the dining room was very nice and staff have been very

the room was massive and we had an entire kitchen to use

brightness comfortable access to things like computer gym laundry breakfast quit no

have offered a shuttle service to/from the new mgm springfield casino

the continental breakfast was very good and put

great variety to choose from we were there for 2 nights, the room was very clean, the pool was so relaxing and

good setup for breakfast.

laundry facilities weren t utilizable

laundry room came in handy

service was way to slow and the bar across the parking lot was fun for one

all ok (except for the wifi), good value for money

he quickly apologized for the pool being down

also last room next to an exit to parking lot so my room shook when that door opened & closed

nice indoor pool and very nice and accommodating personnel

friendly and helpful staff at check-in and in the morning for breakfast

the location was great. the rooms are very clean. but no breakfast at this time!

hotel s wifi wouldn t connect to any of our devices

charges for laundry weren't clear to me and i ended up getting charged wayyyyyyyyyyy more than i thought i

laundry facilities, free coffee, free breakfast!

breakfast bar was basic.

the amenities- fitness gym and indoor pool

all facilities (pool, fitness, breakfast, emergency food shop, work places, and ample parking)

i ran out, then had to take all my clothes to the laundry mat

by the gym and laundry rooms.... interrupted sleep

breakfast was fine. parking and access convenient

the breakfast was good i thought everything was satisfactory

location parking good breakfast comfy bed

great laundry facilities

spacious, pool, bball court

they went above and beyond to be kind to me and my family, especially the kids, and were quick to respond to

breakfast was good but wish they also offered bacon and extended hours to 10 am.

breakfast selection: imma diabetic and the only choice was yogurt

miss daily cleaning-picking up of garbage and laundry

our room 222 abuts the laundry room. noisy door and vending machine after midnight.

pool area was clean and towels always readily

the breakfast was great. there was a wide variety to choose from.

breakfast was okay

no laundry

wifi is my pet peave with most motel6, but the cost is usually good.

could have my pet with no additional fee

a/c. wifi. size was good for 1-2 people. cheap and accessible.

glad that my pet could stay with me. there was no extra charge.

this is a relatively new hotel, they still haven't completed the laundry room

staff, very comfortable bed- clean, spacious room- great breakfast- perfect location right off turnpike

ended up having a dark room :( covid had the pool and fitness closed

pool too chilly

i had trouble with the wifi

pet friendly

on the pro-side, the room was spacious enough, wifi ok, bed comfortable.

very clean and comfortable the staff were very pleasant and helpful. excellent wifi throughout!

parking lot was tight.

breakfast and coffee was good and staff was very pleasant

staff, coffee maker, fridge, fitness room, laundry, clean rooms and affordable

no breakfast

there was a lot of food choices in the area and was pretty close to the mgm casino.

instant noodle for breakfast

the room was spotless, the beds were really comfortable, the breakfast was more than adequate and the view from

guest laundry available

the laundry room was clean and easy to use for my daughter's field hockey gear

nice spacious lobby which enters to the downstairs dining room, bar & pool

the pool area was great the kids had fun swimming and i was able to relax

friendly staff, very clean room, comfortable bed and inviting restaurant and bar area

wasn t as clean as i d like breakfast food wasn t good pancake machine was broken laundry facilities were

room but we got the room next to the ice machine and washing machine and someone was doing their laundry until

i had to leave early and breakfast person was accommodating.

no back parking lot behind building.

the two ladies need to be trained to conduct their private conversations in kitchen area and keep conversations

close proximity to restaurants and stores. laundry worked great.

the location has handicapped ramps, an interior courtyard of sorts, and a laundry room

the motel has a guest laundry room, with some vending machines

134 smoking room 1 person

was not giving a wifi code sheets were burnt.

the laundry room wasn't free to use and only had one washer and one dryer for the whole block

it s quiet, good location, had laundry room

machines broken coffee machine broken laundry broken bathroom door broken first room had standing water puddles

was small and smelled of smoke (it was advertised as a non-smoking room)

was good except for a lingering smoke smell (in a non-smoking room) from the previous occupant(s)

it has a pool, fitness center and laundry

was unaware at the time of booking that the parking lot was being repaved, which began at 6am directly outside

pet friendly

she was very kind about it and kept a smile on her face even though i know the morning breakfast time was busy

great staff great breakfast!!

laundry is two dollars and fifty cents to wash and one dollar to dry but requires coins which can

great location, spacious room, pool and laundry, breakfast was great!

the dryer in the laundry room didn't work

parking was convenient and the front desk had quarters for laundry.

laundry machines came in very handy also

we had a no-smoking room, which was fine, but two nights of our seven-night stay, there was a lot of tobacco

awkward parking lot & couldn't park near the room.

the smoking rooms smelled really bad not like cigarettes bad

the parking was well lit

parking in front is limited.

we found an empty beer bottle under the bed the staff was sitting around smoking outside the laundry room which

possibly from pipes in laundry below room

great laundry facilities, clean. room was airy and good use of space.

clean good smell great breakfast staff very nice

convenient, right in northampton, good breakfast, good wifi, surprisingly quiet a/c wall unit (in the second

i luckily brought my own for the kids

great free breakfast, great early check in, great late check out, great tv, great shower.

a good place to stay especially during the beginning of university when parents sending their kids to move in

for the money you pay here, you'll get somewhere with a mini bar and room service

wifi should be

we didn't like no pool or fitness center but completely understand due to covid.

quick and early check in. friendly staff.

easy to find- clean rooms-quiet- plenty of light in the spacious parking lot

space

breakfast was good

also the staff at check in desk went and got a laundry bag for me as there wasn't one in the room

my needs, from appliances in room ( refrigerator, microwave) to well stocked mini mart to guest laundry to indoor

convenient to the hartford airport and shuttle service available.

breakfast. bed layout. friendliness of staff.

breakfast was good. a good amount of choices.

laundry service promised same day but wasn t done after second day when we were leaving

didnt provide laundry breakfast didn't provide eggs

ample parking for hotel patrons located behind the hotel

calling room service ~10pm there doesn't seem to be any service in the hotel -> 'get it yourself in bar

comfortable room, very clean, free wifi

need fix new carpet replacement of smell and laundry dryer need be more expecting of heat that'd

most of the facilities are shutdown including the lounge, the restaurant and now the laundry area

no pool no laundry room no workout room like it said

there is a laundry room and a gym

the maid service. the laundry facility and the fact that we had ants and encountered a roach

pool was perfect for the kids

pool water was warm great for small kids. ample breakfast options.

fault of the hotel, i was woken up very early by some folks in the next room with lots of small kids and a tv

your mins from places to eat and entertainment, the pool is also fun for the kids

pool was perfect for the kids

friendly, plush bed and pillows, bar and grill, room service

liked that you had a little fitness area

no restaurants were open. had room service for dinner and it was great.

friendly, plush bed and pillows, bar and grill, room service

room service was quiet and unobtrusive

booking was motivated by the availability of laundry and a fitness center, both of which were advertised but

the room we were moved to had no disposable cups, no laundry bag and i was afraid to get in the bed

you have to take them to laundry room n waitvto they wash them

within a 5 minute walking distance along with sparetime bowling, lounge, and arcade for the kids

clean, friendly helpful staff, close to the airport and shuttle pick up

laundry room and gym facility downstairs

thank you for free laundry machines

there are a number of washers and driers downstairs next to the workout room and guests can do laundry for free

free laundry

was sunk down on one side they ran out of laundry detergent for sale airplanes go directly

also laundry facilities are listed when i booked it they have none

com advertised that there was shuttle service when, in fact, they don't offer it

there was no food. easy access to airport parking. the room was clean

wifi guest password wasn't posted anywhere in the room or on our conformation email

the grounds, road and parking lot were poorly maintained and the road sign was not lit up at night

the whole purpose of staying overnight was so that the kids could use the pool

clean. breakfast was very good!

son an i loved the pool it was very clean due to the covid restrictions

friendly staff. spacious rooms. good wifi signal. great breakfast choices.

great stay and park deal that includes up to 7 days parking.

the laundry facility they provided was not ideal, the room was too small and no where to buy laundry

pillows were uncomfortable and due to subpar cleaning of the rooms and laundry services, would not stay in this

our room was next to the laundry! very noisy

we finally asked laundry staff for some an they were

pool water was murky, laundry area is not 14 hours and it s limited space

was close to the laundry room so it was always very loud

upon room change, i was placed directly across from laundry

appeared maybe laundry loads were too full per load

no laundry bag - gave me when asked a 30 gal trash

there was an annoying noise from the laundry room that adjoined my room

laundry from the prior guest sat outside for a day u til we said something about it and the body

all over the kitchen floor, the curtains did close well enough for privacy, the sink faucet was very loose

the pool, lobby, breakfast and being close to amenities.

i had 3 people with me including kids so we used a lot of things

breakfast selection

we had to order pizza from across the street and have our kids eat in the lobby while they wouldn t seat us

construction on going outside my window 630am, room service knocking on door @ 8

fitness room was cramped

in parking lot and limited parking

the wifi was awful so couldn't prove i paid by accessing the site

location (2nd floor) did have some added noises since it was close to an ice machine, the guest laundry room,

the pool and gym were very clean

breakfast was so-so

parking lot was being paved during our stay so we had to park in an area adjacent to the usual lot

big, comfortable bed, friendly and helpful staff, varied breakfast.

has a laundry room

would have been better off driving from home at 1am and parking in the garage at the airport

great customer service from isabella, the kitchen staff as well

the taxi man said he would call the hotel to ask the shuttle bus to come and that i

breakfast was a bit of a disappointment

the dryer didn t work well so i had to spend hours drying laundry.

laundry didn't work

we arrived ( late afternoon) there were piles of dirty laundry in the hall outside a number of rooms

clerk very friendly and helpful, beds were comfy, wifi worked very well

prefer better breakfast and more vending options.

i really enjoyed the in-room kitchen

the location, the free parking, the amazing gym, the breakfast and the rooms

the gym was great to have and so was the pool

only complaining is some of kitchen utensils are missing or needed to be replaced, such as spatula

i loved that it had a kitchen and living room

laundry facilities were available, which for me traveling over a week was helpful

nice that there were laundry machines on site

there was the everpresent smell of natural gas coming from the laundry facilities

swimming pool, jacuzzi included, laundry available

kitchen staff was very, very professional and helpful

pool could use updates (rusty rails, etc) hot tub very hot, pool was too cold

shower water was cold, and the tub kept filling up with water, the pool was really cold took a while for us to

instead the lounge bar lacked atmosphere

pool and gym a plus

pool too small to warrant the name pool.

if the bedroom had been placed where the kitchen is.

location, character of building, friendliness of staff, breakfast, ease of parking.

to keep our travel schedule we needed to leave before breakfast but made an exception in this case

breakfast is fantastic

lots of parking

the hotel was overun with kids that made the pool area unusable as well as the gym

was woken up at 6am to kids screaming & running up and down the halls

like bleach, there were people sleeping in their cars in the parking lot

was woken up at 6am to kids screaming & running up and down the halls

loved the convenience and the bar staff was fantastic!

the pool and laundry facilities are a nice plus

free shuttle to the airport and convenient breakfast place

we were able to get a shuttle to and from the airport even at very early hours in the morning

location and comfortable bed and breakfast was great.

the hotel shuttle was very good

i'd called while i was out to ask if change was available to use the laundry facility and i was assured yes

i loved the laundry facility as

front desk clerk laundry shuttle

value near airport; friendly and helpful staff, comfortable room; very clean, shuttle

the restaurant and bar were only open 6a to 10a and 5pm to 9pm monday through wednesday.

also we were in rm 720 by the laundry

kitchen staff worked hard at keeping hot breakfast items fresh and available

pet friendly

clean, cozy and spacious rooms. good breakfast. big parking lot. speed internet connection.

i liked the kitchen, although we did not use it

warm reception, great restaurant and bar staff. best location.

parking, you have to park a little ways away!!

the parking lot a little far from hotel

also the gym is too tiny

hard to connect to wifi

having a laundry facility

the staff was so helpful and kind especially the kitchen lady who was always checking in on us

there were no pans in the kitchen we had. we had pots and a colander, but no fry pan.

the 2 level bedrooms plus having 2 bathrooms was the best and the complete kitchen ?

clean rooms and great breakfast

poor wifi

early check in

wifi very unreliable. coffee in lobby a nice touch, but would prefer a coffee maker in room.

proprietors were lovely and they allowed a late check out

outdated. they had wifi access but quite old tv, no charging station. coffee only, no breakfast

wifi was a bit iffy and video had to buffer frequently

good continental breakfast selection by a warm fireplace

in east hartland) it is very important for me to find a place that is nice, but also offers parking that is

stayed at simsbury house several times and it is a wonderful little inn that is convenient to my kids' school

warm staff, home feeling but with all amenities of a hotel, sister hotel close by with the huge pool and most

loved the breakfast

indoor pool

the pool is very nice

more gluten free options on continental breakfast please please

wish there was a better continental breakfast!