hotel did not have guest laundry either

are excellent, it would be better if the laundry room would upgrade with new washer and dryer

and the laundry was for a charge - $4 is not a huge sum, and reception is ready to split your bills to

the kids enjoy the swimming pool

i love that it s a pet friendly stay, too

i was told i wasn t able to use the laundry area

my room was steps from my parking space

breakfast was poor

the pool,the game machines,polite staff,it being pet friendly

the wifi was very slow and i wasn t able to do any work on my computer

the laundry sheets,towels on the floor in the halls is not acceptable for $---- a night

the area is beautiful with ample parking, even oversized vehicles/semi's

hotel, loved the pool and game room, that there was a restaurant and bar and that they had shuttles all day back

hotel, loved the pool and game room, that there was a restaurant and bar and that they had shuttles all day back

i was able to park my car and trailer near the room

the gym, the laundry facilities, the area is safe and the rooms are clean

the front staff was busy inside the laundry area behind the front desk area and was pleasant when she helped

15pm a young gentleman went to the laundry room and said he could not help because he was not front desk

parking lot area was just a little bit dirty, and the smokers area was immediately outside one of

wifi was not as dependable as previous visits

great staff! the pool was fun and breakfast was good.

a little bland and services were still closed like pool, fitness room.

the weed smell in the parking lot was very overwhelming

kids ran hallways all night

they were only being kids in the pool, and he snatched a pool safety buoy right out of their hands

new, clean accommodation with great breakfast and laundry available for guests.

new, clean accommodation with great breakfast and laundry available for guests.

and wonderful breakfast

the breakfast buffet was poor for the quality of the hotel.

nice having a full kitchen in your room

pool was out of order, staff was avg

it was easy access to the freeway there was great parking

the pool was shut down

the parking lot was well lit and i felt safe leaving my stuff in the car

was too small, pool was closed, one elevator was down; it took forever to get up to and down from our room (we

i wasn't expecting a suite with a kitchen so that was a pleasant surprise

gym and indoor pool with hot tub

kitchen staff was very helpful and friendly

very reasonable. nice layout easy parking and access. close proximity to food and shopping

the kitchen was only stocked with dishes for 1

no laundry service available

onsite laundry

staff failed to clean out the refrigerator prior to us arriving and our kids found a nice glass of wine and some

great wifi. easy access to get to or go from.

could use more parking space. i am disabled and there was only 3 spaces.

the laundry wasn t working but i don t use that anyway

also really appreciated having a guest laundry - very useful

no dirty laundry bag to take our dirty clothes home in

the pool could sometimes be warmer in colder months (it is indoor and outdoor) but even that isn't a

room was very clean, bed super comfortable, shower and spa bath in room

no laundry facilities on site

did not like that there was not a guest laundry facility

no laundry bags in room

complimentary breakfast. comfortable bed. location to activities.hampton inn

that i didn t bring my swim suit for the indoor pool. woops!

loved the hydration stations, the beautiful gym, laundry machines and vibrant bar area

loved the hydration stations, the beautiful gym, laundry machines and vibrant bar area

the in house bar is also a nice addition that we enjoy

easy parking

ruths' cris customers use the marriot parking

you need new laundry service they're not doing a good job at all sheets should smell fresh

it was quiet, the staff were very nice, and my room service dinner was delicious.

the pool and hot tub was open but completely deserted

free wifi if you sign up for their rewards

the staff was amazing. i always love free parking and it was pretty quiet.

and offered a variety of amenities (hot breakfast, outdoor pool, personal laundry facility on site, fitness room

friendly staff attentive to our requests. laundry room. basket ball spot

laundry machine was broken

laundry room on-site, small workout room

laundry facilities are on site but not private

no free breakfast. no laundry facilities.

no laundry facilities 2

laundry facilities on site

no laundry facilities on-site. no refrigerators or microwaves in rooms.

i wish it would of had on site laundry facilities

clean, comfortable, convenient with laundry facilities

location front desk people are great good breakfast great views all in all great

breakfast

hotel was clean, staff was exceptional, pool area and breakfast were great.

cleanliness, comfortable quiet, breakfast had more options than normal facilities and location.

the lady in charge of breakfast was very proficient

parking lot bad. price a little high

clean, updated, plenty of space, excellent breakfast, coffee available all day, kids loved the pool

there is an indoor pool at this location

clean, updated, plenty of space, excellent breakfast, coffee available all day, kids loved the pool

when we returned in the evening there were no parking spaces left in the lot, they quickly gave us a key to

of the hotel is still under construction so the pool and gym were small and the parking lot was being worked on

they make all kinds of noises kids running around on their room dogs braking all night it s hard to sleep

parking lot was full so we had to park in the garage

the pool was way too small.

being able to do laundry.

clean, free parking, and quiet. enjoyed having doors to separate living space from bedroom.

also, everything will be much better once the refinishing of the parking is completed

pool was by far the favorite part of this property

you could hear everything going on outside so it was impossible to sleep until the pool closed around 10-11

no laundry services and there was no bacon for

no guest laundry.

was not a laundry facility on property

breakfast was great

good breakfast, clean facility, friendly staff and great wifi.

fact it was not a pet-free hotel

the staff was all super friendly, everything was clean, nice room. the pool was great!

i enjoyed have the extra space and so did the kids

very accommodating. provided late checkout so kids could swim longer!

great happy hour, great breakfast. clean room. kids loved the pool!

we were able to do our laundry while we swam in the pool area

parking was right in front so no issues with that

were lots of kids unsupervised running up and down the hall slamming doors and screaming all night so it was

indoor pool was cold and the outdoor pool was full of kids, so didn't get a chance to swim

loved having a bar and restaurant and indoor pool and hot tub on the property.

throughout the night there were employees going in and out of the laundry room and pantry with cleaning supplies

$75.00 pet fee booking.com indicated no fee

breakfast guy was not very nice

more parking spaces for the longer vehicles

pet friendly and food available not to far of a drive away

that my pillows had a lot of black hair all over them as if someone had a fresh hair cut,but the laundry office

best breakfast of any hotel we have been to.

parking was small

i liked everything from the soaps, breakfast, beds, smart tv, ac, gym, to the vending machines!

loved all the amenities, the large selection at breakfast, the hot chocolate bar, cookies at night

important to have fragrance-free laundry & cleaning products

no laundry facilities.

no laundry facilities on-site.

since our room was just down the hall from the laundry, housekeeping staff was observed setting towels on the

no laundry on site.

only 2 of the 8 laundry machines were working

i wasn't going to use it, the hot tub and the pool were both out of order which upset the lady in front of me

breakfast was wonderful, hot and plenty!

really nice to have the studio with full kitchen

had left two of the windows cracked open- on the main floor and these windows opened to the parking lot

early in the morning we could hear things thunking in the laundry and it woke us up.

our bedroom was really close to the laundry facility and we could hear some noise in the morning

there were not enough towels in the room, no extra blankets, no laundry bags

rooms were spacious, the beds were comfortable, the self-service laundry, and the staff were very friendly and

had a laundry room. great when on vacation.

of cleaning staff, daily towels were hard to get, and laundry machined were not repaired timely

my sheet and pillow case had a little stain but it looks like a laundry issue

pool work out area and laundry

it has an indoor pool, i also like that it has the cheapest laundry services i've ever seen.

room was dirty. no mail service. no change for laundry.

the room wasn't cleaned well, and i didn't realize it was pet friendly til i checked the pull out couch, and

the pool was not working in june

the small kitchen

parking is abundant

hotel was clean and was great location. breakfast was great.

i walked through piles of laundry thrown outside of rooms being cleaned just to get to my room

thought we were getting a room with a spa tub in it and nope they don t have any and never have so book

) there were many different options for a hot breakfast

the check in lady she was super friendly even late at night,they even opened the pool and let my kids swim to

parking lot was a little confusing!

be sure to get breakfast here, it's sooo good

the staff was so friendly, and the rooms were very clean. the pool was great too.

loved the breakfast, but there weren t too many basic options for my picky kids

breakfast was good, room was very clean and spacious, pool was clean.

huge room, comfy bed, great wifi, great shower.

pool was great, especially for younger kids

the staff where really nice and the access to the pool was really nice for the kids.

the breakfast wasn t all that more for just adults they should have more options for the kids.

the hotels share the amenities, a pool, a fitness center, the parking lot, etc

the hotel was great! beds were comfortable and the breakfast was great!!!

the air conditioner leaked constantly and in the morning my entire laundry bag was sopping wet because i had

kids loved the indoor pool

couldn't use wifi due to my security package saying it was not secure

breakfast was amazing

indoor pool a plus as well

washer and dryers broken and had to walk to other buolding to do laundry

were no bath towels in the room and i had to wait a couple hours to get some from the laundry

laundry is $3

great value ,very good location, place was busy but decent travelers was pretty quiet and had laundry facility

the coffee table, couch & kitchen table all had visible spots of unclean areas

the laundry room was close by, but the washing machine smelled like mildew and you needed quarters to

the pool area is so hot it makes it hard to sit with the kids

staff was outstanding, buffet and happy hour were much appreciated, parking was easy...

staff, location, covered parking, breakfast, happy hour.

the food amenities were phenomenal and such a great service traveling with our kids

was a travel ball team that stayed on the floor above us and even after numerous complaints the kids kept everyone

kids enjoyed the large room and space

are you going to have a picture of a casino on your hotel website if you don t have one there

it wasn't a lot of parking

chose because felt it would be safest option with kids

laundry facility out of order

no laundry

pool was closed,the laundry machines were inoperable

i had 4 upset kids

for example, i didn't want a granola bar or a fruit but i could not substitute for milk and water

*breakfast was not included in the price of the room. *on-site laundry facilities were limited.

called down to ask for a laundry bag and agreed to hold, and eventually, i gave up

lot was a mess, guest laundry was a need and all machines were broken, no breakfast options on sunday-monday

we have 3 kids and took advantage of the continental breakfast

wifi would only work if inline with door, signal too week to use from bed.

hotel had good facilities including on-site restaurant and guest laundry which we used

accommodating & helpful; facility was clean, modern & organized (room, breakfast area, workout/laundry area,

also the laundry room is nice and clean, only few steps from our room

laundry was 24 hours, the staff was nice and so was the pool.

the wi-fi was not working very well, the laundry was out of service.

housekeeping did not offer to come to our room once and we cleaned and took our our own trash and laundry and

however laundry is a necessity for travelers i believe they should implement laundry in the hotel to

pet friendly and breakfast

we loved the pool and the fact they had a hot breakfast.

no fridge or microwave, gym and breakfast closed

not enough covers but that might me away to save laundry

we did not use the facilities, except the laundry room which was convenient and met our needs

the pool was chilly for the kids

i guess the pool could've been a little warmer

only complaint is the pool area is small and being in there makes your eyes burn but it was still a nice pool

the toilet leaked mold in the shower and cockroaches in the kitchen area

so the pics online are antiquated, no breakfast (as advertised), lits of trash on walkways and in parking lots

there were not kitchen cookware

there was a seemingly disabled vehicle in the parking lot

charged them a deposit for their pet on the night on the 17th but not on the 16th and whenever it is advertised

was a little disappointed they didn't have a laundry room

laundry facility

i tried ordering at 9am, they told me room service is not available until 5pm

room had several things broken, wifi did not work very well and the furniture was huge and bulky without drawers

liked that it was close to the park and casino and other restaurants staff was ok check in was easy

it is pet friendly and the restaurant next door is very nice.

apart why do you get places the farthest away from the pet area

complementary waters in the room fitness center and pool were very nice

the pool was closed but the gym was open ....we wondered why ?

could add a breakfast bar rather than restaurant only.

pet fee.

free parking and internet

very clean rooms. very comfortable beds. staff is very kind and helpful. i love the kitchen.

was expecting kitchen ware, ie, pots/pans, dishes, silverware, etc because it was a kitchenette

the gym has 2 non working machines, and was very warm in there

bags of laundry day in the hallways for a couple of days. dirty dishes in the halls for days.

free parking. very clean and very nice pool.

the breakfast was quite good, as was the dinner in the bar area, a bit pricey though

in the bar took excellent care of our party of 11

dining options close and room service available

someone stole my laundry and they said the cameras don t work

majority of the staff didn t speak english so it was hard to find certain things (laundry,

went through my personal stuff and stole a container that had quarters and small bills for my laundry

anywhere,easy on/off highway,local restaurants near by,clean room, linens always smell fresh laundry,nice court

they have a laundry room, free breakfast and a computer/fax machine for hotel guest to use

machine & laundry were broke the first night

laundry facility washers had hair/detergent build-up and only used powder, which was not available

free hot breakfast and on-site laundry.

our flight got switched and i called to see if we could get a early check in

easy check in, late check out

emilio got a good laugh since we went to the wrong laundry room ( employee ) and he showed us the way to the

by far, my most favorite thing about this hotel is the laundry room on the first floor.

until laundry day to swap out towels, youll have to wash them yourself

wifi is also not really free since it doesn't work well unless you pay xtra

housekeeping they said every two weeks they lied about a sofa being in the room room was filthy wifi didn't

pool available, mostly kids

then when the bar closed, several individuals stood in the hall for - min

there were many kids with their parents everywhere

breakfast buffet should be complimentary, $15 overpriced,

was a bar outside the hotel but basically below our room

it got quite noisy at night and the pool was kind of a dangerous situation, because they were jumping and diving

pool was fun

loud, too many kids. snell of marijuana outside the hotel.

hotel was full of kids there for a soccer tournament

a lot of people in the lobby, many kids not supervised.

whoever is doing the laundry needs to wear a hairnet or something

it was a good experience enjoyed the breakfast and the bar

location and free wifi

clean room delicious breakfast

one of the best rooms i've stayed in wish all rooms had a kitchen

needed to do laundry and didn t have cash

free parking and free breakfast .. very clean restrooms

grandaughter loved the pool

breakfast was great.

friendly staff, comfortable, nice selection for breakfast, happy hour at the residence

laundry room and machines very dirty

bed had bug in it plus the laundry on the bed was not clean the hotel towels in the room where not all the way

no change was available for the coin-operated laundry, making it useless

request new linen and was denied that until after midnight when i was told to meet someone at the laundry room

there was no breakfast, pool, or hot tub and no laundry soap for the washing machines

the time i stayed there the laundry was out of order but since then they've fixed it

laundry facility was down when i was there

right off the interstate and tie laundry is available all night.

only wanted to sleep, shower, wash some laundry

i was on the 3rd floor towards the end of the hall, there was a laundry and someone was drying clothes with

then no clean towels when we went and ask front desk the response was no we have to do laundry

dirty laundry was piled in the hall

all of the staff were friendly and helpful, even helping us to access laundry facilities when the ones there

wonderful laundry facilities - great machines and reasonable prices

i'd say the only bad thing was the laundry situation

cleanliness laundry early check in

didn't have a free breakfast.

there was food, a spoon, and fake flower petals all under the bed when we pulled it out

free breakfast

comfy bed great breakfast

the washer in the laundry room wasn't working

laundry facility needed improvement

clean room, microwave and frig, laundry for guest, good breakfast

the lvt flooring is perfect when traveling with a pet

no smell of old carpet

laundry room wasn't good at all

the pool was out of order. the breakfast could be better. add eggs, potatoes and toast.

room was clean and the a/c worked wonderful the parking was good and the noise level was excellent

the room, there was a note on the door stating that we had to move our car by midnight into a parking lot of a

breakfast was great! bed slept well.

laundry room was two washers and two dryers, one of each didn t work

free laundry

free laundry if you have a room

need in it, it was very clean, the amenities are great like the pool, fitness center, and even a laundry room,

breakfast was convenient, parking was ok, room was good.

room not too clean. no laundry bag in room. bed only made with double sheets. not comfortable

the shuttle to the concert venue

we we're really satisfied with our stay at your casino

room service was good but see below. it tasted great....

did not have valet parking running

1. the staff was very good. 2. free laundry was great. 3. location excellent.

price, location, we were on first floor, free laundry, full size kitchen, free internet

candlewood pet fee $75 and laquinta is $25 and candlewood doesn't offer breakfast and the parking was very

larger elevator, more parking spaces, cooler inside in common areas.

pet fer was way to high compared to laquinta

the breakfast could have been a little better.

offering bacon and potatoes or grits to offer more choices for the hot breakfast

did not enjoy the hot breakfast

the parking lot was small so finding something when we came back to the room was difficult.

it was all clean and well taken care of. breakfast was awesome.

not only front desk bit maintenance crew to laundry staff everyone always smiles and will have a conversation

the 6th floor hallway near the laundry was dirty as well as the elevator

friendly staff, kickback and breakfast

convenient location and the kids had a blast in the pool. food was really good.

the dinner was great and when we had an emergency they let us have a late check out.

don't know if our room was next to some pipes or the laundry room but there was a small annoying knocking noise

when i went to do laundry i wanted to use money it wouldn't let me.

parking was a killer

the room size was very nice and we loved the breakfast

charles, local restaurants, movie theaters, casino, river walk trail (katy trail), and more

friendly staff. pet friendly. clean laundry room. kept snow shoveled and parking lot.

within first hour local police were called because of a homeless person living in their laundry room

staff was very rude, no change to use the laundry and breakfast muffins and bard was hard.

overpriced vending and laundry machines, and some of the noisy residents

no dirty laundry bag and the fan in bathroom sounded like a motor

love the laundry facility

enjoyed dinner and breakfast

even accommodated an early check in for us

fitness room was good

was packed, rules not enforced, kids playing with life preservers and ropes in the water, running/screaming

hotel was clean, well kept, staff were friendly and helpful, amenities were nice (pool, laundry, gym), elevator

room was directly next to the laundry facility

to my room had a strong mildew odor and my room was next to laundry room

we stayed for 2 days and are room was next to the laundry room so every day at 9am they turned something on i

warmer indoor pool. it was kinda cold.

breakfast was great and so were the staff

friendly staff, spacious and clean from, good breakfast, clean pool!

long trailer parking was hard to maneuver around.

staff breakfast help was sweet and kind

the breakfast could have been better-overcooked

staff was very nice and helpful. laundry facilities were convenient.

our room was right next to elevator and right above the laundry room

large parking lot accommodated trailers which we had

wifi service is poor

hotel very up dated and clean. staff was awesome at check in. great hot breakfast.

was a constant smell wafting from the laundry room

everything was great, except the laundry is more expensive than most places.

we tried calling laundry and the front desk multiple times with no answer

laundry sucks

the property is huge. staff is wonderful, room was clean and pool was nice.

room had a small kitchenette but zero utensils, plates, glasses, pots and pans, cutlery, dish towels, paper

was as listed 2 small bottles of shampoo, conditioner, 1small hotel 3inch by 3inch soap bar and 1/2 roll yes

a spot to place our own lawn chairs and were then harassed by employee kimmie bc our 14 yr old kids were not

the pool is small that's all. oh and no hair dryer.

the bartender was less than attentive the one time we went to the bar

pool was way too cold, the one reason we stayed was to swim a d relax.

the washer and dryer were not in a laundry room, just in the hallway

a little tricky to find how to get to the parking lot, but plenty of parking once we found it

can walk to the casino if you want

wifi doesn t work, the breakfast is not great and the walls are extremely thin

on checkout day the keycard stopt working early morning and since it was a new month the wifi password was

i didn't see a dirty laundry sack hanging up to use

three people waiting before we were able to get someone because the gentleman working was folding laundry,

we felt like we were sleeping on wet laundry

needed to do laundry and the staff was very helpful

they have laundry facilities, room is very clean, updated, and comfortable

no bag for dirty laundry.

laundry available

and helpful staff (got a free pass for laundry), very centralized location for the city, felt

leaked, ceiling was cracked and plaster falling down, washing machine put rust stains on our laundry, one tiny

liked the indoor pool

the pool and hot tub were nice extras, and

clean room, friendly staff, convenient shuttle service and good breakfast!

drinking fountain in the swimming pool area barely had water flow

location. front desk. breakfast

somehow got out on a pet floor barking and howling

fact that laundry dispensers were empty and it said no refund but tell you it was empty

they don't have things they advertise in the room like a microwave, mini fridge, working tv, or laundry

the onsite laundry is way overpriced and the machines steal your money and guess what, they would lift a

slow wifi, smelled funny, noises from next room, free coffee was garbage, staff unfriendly, poor quality

the second night the microwave did not work and the had burn holes in the sheet in a non smoking room

there was also a live bird in the laundry room

were in a room right next to the laundry service

laundry facilities

save some laundry cost

laundry room needs new washer and dryer breakfast needs real plates and silverware, very cheap

laundry room was out of order

on-site laundry facility was a nice add however a little pricey: $2

location to amphitheater and price. there is a small indoor pool area, large gym.

charged for parking

the bar and restaurant was not open very disappointed

laundry was next to my room and seemed to be running all night

breakfast was amazing

being close to airport, would have been nice to have breakfast earlier

it was a nice size room. what i needed for the kids.

friendly/helpful/kind, lobby beautiful/striking/welcoming, our room spacious/clean/unique layout, breakfast

close to highway, food but no room service. so still door dashed all the time.

employees were very nice. our room was very clean, the pool was very clean as well.

the shuttle to local spots

this was described as a casino hotel but it is not in walking distance of the casino

it is close to the hollywood casino amphitheater.

parking. tall toilet in the bathroom. convenient location for traveling.

they didn't serve any type of breakfast, so i can't speak on that

they also parked in the safest parking spots

not eat the breakfast, but area was clean and neat

wifi a little slow.

free laundry

loved having free laundry this stay

free laundry was a huge blessing

the free laundry on first floor was a plus for the family

free laundry room--major item for longer stays or long vacations

not like about my room was that it was located right next to the basketball court, and there were kids playing

one of the kids needed emergency service because it got into her eyes

the quietness...my kids love you breakfast

i wish they did breakfast, i would definitely stay again if they had breakfast

no breakfast

a nice big pool and was close to some restaurants and gas stations

the bed was very comfortable and i loved the view of the pool from my room

there was no breakfast.

cleanliness hair ball on the bath towels, open condom packets, wifi was bad

pool was out of service , police presents was heavy in the area due to a altercation , walking

the room had a full kitchen so we got our own breakfast

nice spacious room with full kitchen

very roomy, very quiet. good parking available. room included kitchen facilities,

i would like it if there was an ice machine or laundry facility.

the laundry area.

they have a very friendly staff. they did all of my laundry for only $10.00.

no laundry facilities

location, has a bar and grill attached that was very convenient

laundry was stolen. i was charged for checking in early.

we did laundry at the hotel and found the dryer not in operatiin.

really like the laundry facility; staff are really nice and helpful

no guest laundry

my room was next to the ice machine laundry area and people were getting ice at 3am so that woke me