i walked through piles of laundry thrown outside of rooms being cleaned just to get to my room

pool could have warmer

the hotel was teeming with unsupervised kids and the staff said there was nothing they could do about it

parking lot was a little confusing!

staff was terrific breakfast great

pool was in disrepair

the pool was not working in june

pool and fire pit

good location room was clean except for ants. kitchen area was clean overall good trip.

having a full size refrigerator with a nice maker and a coffee pot in the kitchen was convenient

my sheet and pillow case had a little stain but it looks like a laundry issue

pool work out area and laundry

room was dirty. no mail service. no change for laundry.

of cleaning staff, daily towels were hard to get, and laundry machined were not repaired timely

it has an indoor pool, i also like that it has the cheapest laundry services i've ever seen.

only 2 of the 8 laundry machines were working

room was huge and included a full kitchen and high ceilings

size of the room, the kitchen.

breakfast was understaffed and a bit chaotic one morning

by the name of keith was rude to both myself and some kids that were also guest

apart why do you get places the farthest away from the pet area

could add a breakfast bar rather than restaurant only.

pool was really nice

clean up dated fixtures check out at noon let me do a late check out

location, price, pet friendly

new, clean accommodation with great breakfast and laundry available for guests.

nothingness i like everything including the breakfast

pool and breakfast staff was awesome they were absolutely amazing

clean and good location, nice lobby area. breakfast was fine.

breakfast was good & the staff do a fantastic job

the front staff was busy inside the laundry area behind the front desk area and was pleasant when she helped

the gym, the laundry facilities, the area is safe and the rooms are clean

15pm a young gentleman went to the laundry room and said he could not help because he was not front desk

loved the size of the room and the bed was extremely comfortable. also the spa tub was amazing.

pool could have been bigger. wish they had a jacuzzi and room service.

our room was right next to elevator and right above the laundry room

staff was very nice and helpful. laundry facilities were convenient.

they charged more for our pet than the other comfort inn we stayed at. that's not right!!

$40 pet fee per night is outrageous

the breakfast was fresh. the location was easy access.

they advertise pet friendly and after we got there, my disabled husband and i had to share a queen sized bed

sketchy looking building, lobby and parking lot

pool was clean but pool shower was broken and could use an update.

they also parked in the safest parking spots

parking. tall toilet in the bathroom. convenient location for traveling.

great staff! the pool was fun and breakfast was good.

there was plenty of areas to shop, lots of retaurant choices and fun things families with kids can do

and younger kids being allowed to yell and run on the main floor all hours of the night

kids loved swimming in the pool, but the chlorine was so strong, it burned our eyes as soon as we

not enough light in parking lot

breakfast wasn t fully stocked . oatmeal gone :(

very clean and easy to get in and out. staff was knowledgeable and friendly. great parking.

breakfast was great and so were the staff

would be nice to at least have some chairs in the pool area

parking lot was large and there was always a space to park near the front doors

room had a small kitchenette but zero utensils, plates, glasses, pots and pans, cutlery, dish towels, paper

no breakfast included pool was closed

the pool was clean and felt very safe

pool is so small and it was freezing

was too small, pool was closed, one elevator was down; it took forever to get up to and down from our room (we

the parking lot was well lit and i felt safe leaving my stuff in the car

the location, indoor pool & jacuzzi, breakfast

having a pool and free hot breakfast

breakfast was fine. decent selection.

pool was a little cloudy.

very reasonable. nice layout easy parking and access. close proximity to food and shopping

i would like it if there was an ice machine or laundry facility.

no laundry facilities

they have a very friendly staff. they did all of my laundry for only $10.00.

the laundry area.

bathrooms could be cleaner and the wifi could be stronger.

the 6th floor hallway near the laundry was dirty as well as the elevator

not only front desk bit maintenance crew to laundry staff everyone always smiles and will have a conversation

it came with a free hot breakfast and dinner

kids loved the free soda machine in the lobby

the swimming pool was crowded

clean, comfortable, convenient with laundry facilities

hotel was clean, staff was exceptional, pool area and breakfast were great.

hotel was clean, great location, and breakfast was amazing!

the rooms were so clean and we loved that we had our own kitchenette!

the gym was very clean and had a great selection of equipment

you need new laundry service they're not doing a good job at all sheets should smell fresh

could use an exhaust vent in the pool area.

the pool and hot tub was open but completely deserted

pool was nice for kids

wifi signal was weak

no dirty laundry bag and the fan in bathroom sounded like a motor

friendly staff. pet friendly. clean laundry room. kept snow shoveled and parking lot.

overpriced vending and laundry machines, and some of the noisy residents

within first hour local police were called because of a homeless person living in their laundry room

staff was very rude, no change to use the laundry and breakfast muffins and bard was hard.

loved the hydration stations, the beautiful gym, laundry machines and vibrant bar area

loved the hydration stations, the beautiful gym, laundry machines and vibrant bar area

the in house bar is also a nice addition that we enjoy

easy parking

free parking, eatery on site

no laundry facilities 2

no free breakfast. no laundry facilities.

i wish it would of had on site laundry facilities

no laundry facilities on-site. no refrigerators or microwaves in rooms.

laundry facilities on site

no amenities. no coffee, small pool, no pleasant extras.

enjoyed our stay despite noisy kids in the hallways. there were several tournaments going on.

was as listed 2 small bottles of shampoo, conditioner, 1small hotel 3inch by 3inch soap bar and 1/2 roll yes

the pool is small that's all. oh and no hair dryer.

slept late so we missed breakfast :(, we were so busy we didn't get a chance to even try out the pool

no laundry facilities on site

did not like that there was not a guest laundry facility

no laundry bags in room

hot breakfast was delicious and we appreciated the fresh fruit

pool & smells good

no dirty laundry bag to take our dirty clothes home in

the laundry wasn t working but i don t use that anyway

also really appreciated having a guest laundry - very useful

great free food and drink options, lovely pool, and good gym. very helpful staff

the pool/spa closing so early.

no laundry service available

onsite laundry

the kids enjoyed

no microwave which caused inconvenience could not warm up milk for kids

approximate locations to more food would have been nice. also, not pet friendly.

good parking lots of room in room

he gave me the room cards and wifi password with the same i've done this a million times attitude

it doesn't have breakfast and it doesn't have wifi, but you get what you pay for

the parking had 2 entrances and a soda machine. can t think of anything else i liked.

wifi free

being able to do laundry.

the kitchen staff are very careless and could put more effort in the food that is being prepared

the pool was amazing

don t tell you about the breakfast options during check-in

kitchenette in the room is a bonus

desk waz able to get me in an early check in as i drove all nigbt and might not make a 1400 check in time

burn holes everyone from cigarette and hookers in the parking lot!

, not sure of parking situation

is quite, and parking lot is big and good lighted

people running up and down the hallways and yelling/arguing in the parking lot behind my room

room was directly next to the laundry facility

we stayed for 2 days and are room was next to the laundry room so every day at 9am they turned something on i

to my room had a strong mildew odor and my room was next to laundry room

hotel was clean, well kept, staff were friendly and helpful, amenities were nice (pool, laundry, gym), elevator

limited parking, sketchy clientele

the breakfast was awesome

parking lot was full so we had to park in the garage

they make all kinds of noises kids running around on their room dogs braking all night it s hard to sleep

the pool was way too small.

of the hotel is still under construction so the pool and gym were small and the parking lot was being worked on

laundry machine was broken

laundry room near office

let us check in early and that gave us some extra time to do laundry

friendly staff attentive to our requests. laundry room. basket ball spot

laundry facilities are on site but not private

the breakfast was also exceptional

kids loved the pool. beds were comfortable

been staying there for almost 5 years now for our quaterly visits with our grandkids

clean, updated, plenty of space, excellent breakfast, coffee available all day, kids loved the pool

clean,modern, comfortable, nice amenities, good breakfast

the onsite laundry is way overpriced and the machines steal your money and guess what, they would lift a

fact that laundry dispensers were empty and it said no refund but tell you it was empty

they don't have things they advertise in the room like a microwave, mini fridge, working tv, or laundry

we had a smoking room, so there were burn marks here and there on the floor and bathtub

wifi is too weak in my room to connect to the internet.

breakfast was great

only one ice machine in the building. breakfast was not good, very few options

great little kitchen

really liked the breakfast bar

the kitchen with its supplies was so helpful

great room, pet friendly, pool

clean, friendly, ample parking, reasonable rates

great room, pet friendly, pool

the breakfast area was always clean and so was the gym

very reasonable pet fee

are excellent, it would be better if the laundry room would upgrade with new washer and dryer

hotel did not have guest laundry either

and the laundry was for a charge - $4 is not a huge sum, and reception is ready to split your bills to

pool great for kids

(we didn't use pool or free breakfast, but the complimentary lemonade in the lobby was a nice touch

price, location, we were on first floor, free laundry, full size kitchen, free internet

1. the staff was very good. 2. free laundry was great. 3. location excellent.

adequate parking

had a full kitchen! pillows super comfortable

candlewood pet fee $75 and laquinta is $25 and candlewood doesn't offer breakfast and the parking was very

the pool was very small and was too crowded to swim.

front desk and breakfast.

location was excellent for our trip. breakfast was very nice.

not pet friendly dirty shower curtain

nice pool, friendly staff and an exceptionally clean room. good job guys and gals.

don't know if our room was next to some pipes or the laundry room but there was a small annoying knocking noise

when i went to do laundry i wanted to use money it wouldn't let me.

we had 3 kids with us and their was plenty of room

gripes we had were really a result of the huge influx of people for the solar eclipse: the front parking lot

we used the shuttle to get the casino, which is only 5 mins away

breakfast had a good selection, everything was hot and fresh clean rooms and elevators

the only complaint was no parking in the lot available when we returned last night.

the parking lot was small so finding something when we came back to the room was difficult.

offering bacon and potatoes or grits to offer more choices for the hot breakfast

cute and modern, great free breakfast, rooms so nice and clean, staff was very nice

i didn't see a dirty laundry sack hanging up to use

needed to do laundry and the staff was very helpful

they have laundry facilities, room is very clean, updated, and comfortable

three people waiting before we were able to get someone because the gentleman working was folding laundry,

we felt like we were sleeping on wet laundry

laundry available

no bag for dirty laundry.

and helpful staff (got a free pass for laundry), very centralized location for the city, felt

leaked, ceiling was cracked and plaster falling down, washing machine put rust stains on our laundry, one tiny

very pet friendly breakfast offered was great. check out was easy

love the laundry facility

couldn’t hear kids in the hall running around or highway noise

morning breakfast and evening snacks

we loved our room and the breakfast was fantastic

enjoyed dinner and breakfast

the washer and dryer were not in a laundry room, just in the hallway

parking lot rehab was not complete

of sufficient parking

indoor pool was freezing, kids couldn't hardly swim in it n way to much chemicals in it,,was burning our eyes

the complimentary breakfast was great and i really enjoyed the pancakes, eggs and sausage

we were able to do our laundry while we swam in the pool area

pool was not the best, no free breakfast.

i was very suprised that they gave me a free breakfast buffett which was $16.00+.

location and pool

gym was under construction

laundry room needs new washer and dryer breakfast needs real plates and silverware, very cheap

there was also a live bird in the laundry room

laundry facilities

were in a room right next to the laundry service

save some laundry cost

room not too clean. no laundry bag in room. bed only made with double sheets. not comfortable

it has a nice casino, to occupy your time

wasnt as good as i was expecting i feel like i could of got the same food at a bar and the coffee in the room

we loved that there is a shuttle offered to the

the staff is friendly in and out of the casino

needed to do laundry, no change machine, no way of getting change unless you go to the nearest gas station

very clean in the lobby, laundry room, or gyms

no hot tub and the pool was cold during spring...needs a heater in the the pool

breakfast was good; ran out of coffee both mornings that i was there though.

plus pool was closed and fitness room

we were next to laundry room and could here staff and/or other people going in and out all night

finally at 12:25 am the guy came out and said he was doing laundry

plenty of parking

pool water was a bit gloomy and the pool room had no air conditioning, it was 96 degrees in there

it was clean, 2 queen suites are great for families, staff was helpful, and breakfast was wonderful

location. front desk. breakfast

clean room, friendly staff, convenient shuttle service and good breakfast!

need better breakfast

wifi room service

is pet freindly

we tried calling laundry and the front desk multiple times with no answer

was a constant smell wafting from the laundry room

everything was great, except the laundry is more expensive than most places.

laundry sucks

the wifi would not work for the children to play their games

only wanted to sleep, shower, wash some laundry

i called the front desk to request a nw one and the guy told me it would be a few hours because laundry had

right off the interstate and tie laundry is available all night.

moved us into another room and it was not cleaned dirty laundry and towels and the tub was filthy

the time i stayed there the laundry was out of order but since then they've fixed it

laundry facility

was a little disappointed they didn't have a laundry room

liked that it was close to the park and casino and other restaurants staff was ok check in was easy

the pool was also very nice

shuttle service starts at 6 not good if u got a red eye flight

laundry room wasn't good at all

the pool was very small

free breakfast

i felt exposed since it is basically in the parking lot

breakfast was great! bed slept well.

charged them a deposit for their pet on the night on the 17th but not on the 16th and whenever it is advertised

only convenience was a kitchen.

i liked the whole kitchen set up and the sliding back door .

the toilet leaked mold in the shower and cockroaches in the kitchen area

so the pics online are antiquated, no breakfast (as advertised), lits of trash on walkways and in parking lots

parking is not very close to most rooms

the bar was open till 1am, located in westport plaza, was the best thing about this location.

parking on the weekend was frustrating due to having so many events (prom and a pageant).

location was nice the best part was there was a little mini mall on site and bar were things to do and enjoy if

pool was beautiful. wonderful location. friendly people

outside condition in parking lot was poor

wifi was unreliable

kitchen related stuff was not available, but it was provided once requested

smelled of pet urine

car door window was broken in the hotel parking during the night

chose because felt it would be safest option with kids

i wish the temperature of the pool was slightly warmer

parking is free

not enough parking.

the bar and restaurant is great and just as friendly

had issues with room service 2 of the 3 times we tried to order.

we got access to a phenomenal gym and there was a sauna by the pool but no hot tub

hotel staff good, loved the new gym in mall, they were great

kids were in the pool unsupervised, being rowdy

fees for things like room service were not listed anywhere

on-site laundry facility was a nice add however a little pricey: $2

laundry room was out of order

you have to buy a parking pass that s ridiculous and you don t offer coffee in the lobby also no continental

pool is small

did not use wifi or tv, arrived late, and left fairly early

free laundry

free laundry if you have a room

laundry room was two washers and two dryers, one of each didn t work

need in it, it was very clean, the amenities are great like the pool, fitness center, and even a laundry room,

the concern for me was the cleanliness of the rooms and the pool.

the washer in the laundry room wasn't working

laundry facility needed improvement

clean room, microwave and frig, laundry for guest, good breakfast

were kids running up and down the hallways all hours being loud and fire alarm went off unnecessarily i

free breakfast

laundry was next to my room and seemed to be running all night

was a large group of drunk adults and unruly kids in the lobby that made it impossible to relax outside of my

got in late and we left late was not a problem at all my kids got to swim in the morning

everything!!! very clean , friendly staff and great breakfast!

so the kids couldn't talk in the room

laundry facility washers had hair/detergent build-up and only used powder, which was not available

free hot breakfast and on-site laundry.

machine & laundry were broke the first night

our flight got switched and i called to see if we could get a early check in

easy check in, late check out

the laundry sheets,towels on the floor in the halls is not acceptable for $---- a night

there was so much for the kids to do. they really enjoyed the scavenger hunt.

they must not allow kids in the hot tub.

great location if traveling with a pet. plenty of green space.

pool

went through my personal stuff and stole a container that had quarters and small bills for my laundry

someone stole my laundry and they said the cameras don t work

couldn t get clean sheets because staff said the laundry room was locked and there was no access to a key

majority of the staff didn t speak english so it was hard to find certain things (laundry,

anywhere,easy on/off highway,local restaurants near by,clean room, linens always smell fresh laundry,nice court

until laundry day to swap out towels, youll have to wash them yourself

by far, my most favorite thing about this hotel is the laundry room on the first floor.

emilio got a good laugh since we went to the wrong laundry room ( employee ) and he showed us the way to the

furniture was nice, kitchen was nice, bathroom clean and bed was comfortable

wifi was not serviceable

needed to do laundry and didn t have cash

kids loved the pool and i utilized the gym

the breakfast was easy, but good with lots of options. my kids loved the pool.

the pool is a little small for how big this hotel is

the staff at the desk were helpful and friendly . hotel is clean and breakfast was good .

whoever is doing the laundry needs to wear a hairnet or something

housekeeping all weekend due to covid the kitchen smelled like mildew as if it had been mopped down with dirty

the pool with the exception of it not being heated and the kitchen

clean room delicious breakfast

i like the pool area for the kids , and the morning breakfast

pool was closed,the laundry machines were inoperable

no laundry

laundry facility out of order

especially the lady serving breakfast and managing front desk at same time

for example, i didn't want a granola bar or a fruit but i could not substitute for milk and water

cleanliness laundry early check in

kids outside in the courtyard screaming and running around at 10:30 pm, i had to complain about

the kids wished it had a swimming pool.

free breakfast

was swimming and there was a group of kids who kept diving in the pool and splashing every where

i was told i wasn t able to use the laundry area

the staff well helpful and there was a outside pool that was clean and well taken care of.

was comfortable with hardwood floors rather than carpet (a cleaner option)

the pool,the game machines,polite staff,it being pet friendly

price was good for the night and i was allowed a pet

no change was available for the coin-operated laundry, making it useless

request new linen and was denied that until after midnight when i was told to meet someone at the laundry room

bed had bug in it plus the laundry on the bed was not clean the hotel towels in the room where not all the way

there was no breakfast, pool, or hot tub and no laundry soap for the washing machines

property was disgusting, laundry room and ice machine were disgusting

nice! pet friendly! clean!

ease on off hiway staff very friendly pet friendly

was ample parking

for a 2 1/2 rated hotel it was very nice and clean. breakfast was good.

wonderful! loved the room, the whole facility and staff and the breakfast was good.

then no clean towels when we went and ask front desk the response was no we have to do laundry

laundry room was unavailable

dirty laundry was piled in the hall

laundry (sheets, towels, etc) from other guests left in the hallway overnight

they also had a laundry room which was so convenient

our room had a fully equipped kitchen which was great

close to where i needed to go, pool was great and the weight room was good!

neat comfortable friendly environment & the complimentary breakfast was delicious

the breakfast wasn t all that more for just adults they should have more options for the kids.

the breakfast wasn’t all that more for just adults they should have more options for the kids.

throughout the night there were employees going in and out of the laundry room and pantry with cleaning supplies

we had a motorcycle on a trailer and he let us park in front where it could be seen

watery eggs but who cares the service was great, property great, pool was awesome.

breakfast was good and food/drink was constantly refilled and plenty to

parking is tight, but something they can t control

was not a laundry facility on property

no laundry services and there was no bacon for

no guest laundry.

pool was very clean.

room was really nice, breakfast was good, the hotel was great

their was a huge group of kids on a school trip and really never was a issue

i traveled with kids and we left something in the lobby

everything was so clean. the room was nice. the spa and the pool were lovely.

weekend hosted a couple of large groups of kids/teens with parents traveling to gymnastics competitions and

breakfast and kick-back options were very good. clean rooms with comfy beds.

the smell of the elevator fact it s only one elevator laundry room sucks only two and two

continued to loudly burp over and over and over as we sat in the lobby waiting for laundry to get done

room was spacious and had a kitchen. daily housekeeping services.

it was okay for the price. i liked that the window opened and the mini kitchen.

breakfast over before 9am. loud music in the parking lot after 10pm.

bags of laundry day in the hallways for a couple of days. dirty dishes in the halls for days.

layout,pool and restaurant-great good close proximity to high end shopping and food if wanted

the bar is open until midnight but not the food service. the drinks are extremely expensive!

everything was cleaned, comfortable, awesome pool

the hotel was beautiful inside and out! awesome pool! food at the restaurant was amazing!

that my pillows had a lot of black hair all over them as if someone had a fresh hair cut,but the laundry office

wifi was shaky at best

we could hear kids in the pool screaming. from our bed.

very clean hotel ! breakfast was very good lots of options.

the pool is small

no laundry facilities on-site.

hall carpet dirty, dirty laundry in hall and breakfast is poor quality.

since our room was just down the hall from the laundry, housekeeping staff was observed setting towels on the

no laundry facilities on site

one thing i disliked,was the fact that on the site it says there are laundry facilities (at an extra cost), but

guest laundry is coin operated and after 2 cycles in the dryer our clothes still weren't dry

our bedroom was really close to the laundry facility and we could hear some noise in the morning

we loved that they have an onsite guest laundry as we had been travelling for awhile and were running low on

didn't like having a allergic reaction from the laundry detergent that they used when i informed the staff it

rooms were spacious, the beds were comfortable, the self-service laundry, and the staff were very friendly and

and every door had piles of dirty laundry outside of it for the entire day

i arrived around 3 pm, there was a tray from room service outside my door

the mattress wasn't very comfortable. i was charged for wifi.

paid over $100 for our room but still had to pay for parking and wifi

friendly staff during the travel armageddon and good value with gym, pool, games and plenty of space

the air conditioner leaked constantly and in the morning my entire laundry bag was sopping wet because i had

breakfast was great and it was quite in the room,no out side noise from the hallway or the other

pool wasn t working which is huge minus,especially we were there with kids.

indoor pool a plus as well

very clean decent breakfast nice pool friendly staff great location away from the city

it could have been a reaction to the laundry detergent they use; i don't know

i went to all the exit signs only to find myself outside, the laundry room and other exits that didn t take

only thing that i didn't like was that our window was a window to a hallway next to he laundry room

hotel was clean, pool was working and nice, as well as the hot tub

not enough parking in the gated area.

washer and dryers broken and had to walk to other buolding to do laundry

laundry is $3

great value ,very good location, place was busy but decent travelers was pretty quiet and had laundry facility

were no bath towels in the room and i had to wait a couple hours to get some from the laundry

the breakfast was kinda a joke