that my pillows had a lot of black hair all over them as if someone had a fresh hair cut,but the laundry office

pool and staff

wished the pool, gym and breakfast bar was open, but thanks to covid19 panic, that all was closed

wifi, internet connection

parking was small

they have a laundry but they didn t have the possibility to change money in quarters to use the machines

early in the morning we could hear things thunking in the laundry and it woke us up.

trouble with the laundry room but the front desk clerk rectified the situation quickly

didn't like having a allergic reaction from the laundry detergent that they used when i informed the staff it

rooms were spacious, the beds were comfortable, the self-service laundry, and the staff were very friendly and

important to have fragrance-free laundry & cleaning products

no laundry on site.

one thing i disliked,was the fact that on the site it says there are laundry facilities (at an extra cost), but

no laundry facilities on-site.

no laundry facilities.

were no bath towels in the room and i had to wait a couple hours to get some from the laundry

washer and dryers broken and had to walk to other buolding to do laundry

laundry is $3

great value ,very good location, place was busy but decent travelers was pretty quiet and had laundry facility

easy access, close parking, big room, clean room

the air conditioner leaked constantly and in the morning my entire laundry bag was sopping wet because i had

couldn't use wifi due to my security package saying it was not secure

reasonable, clean and had a wonderful breakfast!

breakfast just okay

loved the indoor pool

their was a huge group of kids on a school trip and really never was a issue

breakfast and dinner, whirlpool, free parking

nice to have the gym and pool

friendly staff, clean, good location off highway, good food options, early check in

is very accessible to the highway, it was very clean, fast wifi, and the breakfast was excellent

no laundry services and there was no bacon for

no guest laundry.

was not a laundry facility on property

rooms were very clean, the staff was nice and helpful, and the breakfast was great!

wish the pool was indoors like a lot of the other hamptons we stayed in.

called down to ask for a laundry bag and agreed to hold, and eventually, i gave up

lot was a mess, guest laundry was a need and all machines were broken, no breakfast options on sunday-monday

*breakfast was not included in the price of the room. *on-site laundry facilities were limited.

pools very nice

no breakfast included

we did not use the facilities, except the laundry room which was convenient and met our needs

not enough covers but that might me away to save laundry

i guess the pool could've been a little warmer

should also require guests to wear flip flops or sandals when coming from pool to room

wifi wasn t very great

housekeeping did not offer to come to our room once and we cleaned and took our our own trash and laundry and

however laundry is a necessity for travelers i believe they should implement laundry in the hotel to

no fridge or microwave, gym and breakfast closed

only used morning breakfast the final day as had commitments with others elsewhere

parking lot completely filled at night upon my return to hotel, so had to park at denny's parking

i didn't like the cost of doing laundry.

accommodating & helpful; facility was clean, modern & organized (room, breakfast area, workout/laundry area,

also the laundry room is nice and clean, only few steps from our room

laundry was 24 hours, the staff was nice and so was the pool.

the wi-fi was not working very well, the laundry was out of service.

no free breakfast.

loved the indoor pool

noise with kids running through the hallways, pulling fire alarms, and yelling

and when we got to the room it was trash on the floor and a kids toy from whoever previously stayed there

be sure to get breakfast here, it's sooo good

breakfast was top notch

pool was great, especially for younger kids

neat comfortable friendly environment & the complimentary breakfast was delicious

rooms were nice and spacious well stocked kitchen..loved the walk in shower

the hotels share the amenities, a pool, a fitness center, the parking lot, etc

kids enjoyed the pool

clean, location is perfect, 1 min away from the highway, the staff very polite, the lady at the kitchen was

great place to stay with kids

breakfast is great. nice handicapped parking.

staff from front desk, maids to the kitchen help were extremely friendly

really like the laundry facility; staff are really nice and helpful

we did laundry at the hotel and found the dryer not in operatiin.

laundry was stolen. i was charged for checking in early.

my room was next to the ice machine laundry area and people were getting ice at 3am so that woke me

no guest laundry

staff at this hotel is amazing they went above and beyond when i had a mishap with my laundry

breakfast could of been better but it was okay.

at 10pm there is a bunch of cars gathering in the parking lot being loud till well after 1 am and nothing ever

like folks had been using them to work on their cars (which was happening when i pulled into the parking lot)

no breakfast and they location great

the pool, hot tub, and laundry room were closed

ice machine and laundry facilities on our floor(the first floor) were out of order

for accessible rooms need to have grab bar or something to help get over the side of bathtub.

room service, placed in handicap room, pool area was cold

breakfast buffet was very good and the beef brisket at the bar drinks etc were well worth it

elevator smelt like dogs, the laundry for guest was on the 4th floor and the gym was on the 3rd floor

blow dryer iron and ironing board onsite laundry(coin operated) onsite gym microwave minifridge free intercontinental

more laundry facilities would be great

kids liked the popcorn and soda ! was quiet on the 3rd floor.

convenient, comfortable, inexpensive, pet friendly.

cleanliness, breakfast buffet, laundry available for sweaty athletic clothingud83dude33

parking was a little crowded. parking area could be better laid out.

the dinner and breakfast buffet was delicious

the location was great with ease in and out. the breakfast was good with a nice selection

hall carpets look dingy

bags of laundry day in the hallways for a couple of days. dirty dishes in the halls for days.

dining options close and room service available

the pool and the fitness center were over the top, too

the parking

loved the pool with our kids

we were able to do our laundry while we swam in the pool area

very nice hotel in a good location. parking was great. staff was fantastic!

loved having a bar and restaurant and indoor pool and hot tub on the property.

pool was not the best, no free breakfast.

the gym equipment didn't work, people were urinating in the parking near the main entrance

hotel did not have guest laundry either

are excellent, it would be better if the laundry room would upgrade with new washer and dryer

and the laundry was for a charge - $4 is not a huge sum, and reception is ready to split your bills to

and pet friendly, so many cute little doggos everywhere

front check in clerk was nice hotel very clean and we liked the jimmy dean sausage biscuits for breakfast

they retrieved our laundry and mailed it to us after we left it in the laundry room

the bed was comfy, and the laundry room was nice and cleaned

very clean well kept facilities, plenty of parking, enjoyable breakfast included. great price.

everyone was very friendly! the young kids enjoyed the indoor/outdoor pool.

the kids loved it

i loved being able to do our laundry before the trip home

kitchen in each room; free breakfast; close proximity to major stores like whole foods, home depot,

very clean. staff was very friendly. liked the full kitchen. great location.

to detail, there were hairs, dirt and dust in the drawers, and in bathroom/corners of room/kitchen

kind. location. in room kitchen.

no pool '' but there is a laundry and gym. continental breakfast times change on friday

i didn t even stay because they tried to charge me a $150 pet fee! the room itself was $152

was plenty of room for the kids to stretch out and relax and the breakfast was good and hot

the $150 pet fee that was not disclosed until i arrived. got a handicap room, not lush at all.

breakfast was really great looking

laundry facilities are on site but not private

laundry room near office

friendly staff attentive to our requests. laundry room. basket ball spot

not much of a laundry room.

let us check in early and that gave us some extra time to do laundry

torn shades visible in other rooms from parking lot.

kids loved the pool. beds were comfortable

clean, updated, plenty of space, excellent breakfast, coffee available all day, kids loved the pool

weekend they had a large amount of teen kids

the breakfast was good and the server was on top of making sure the food was full and checking with you

the pool was way too small.

breakfast was great and on time. location was great because of the outlets we went to as planned

the breakfast was awesome

parking lot was full so we had to park in the garage

of the hotel is still under construction so the pool and gym were small and the parking lot was being worked on

parking

no breakfast no pool

location nice room perfect kitchenette

i went out and came back that night to the parking lot filled with police cars

cleanliness hair ball on the bath towels, open condom packets, wifi was bad

no laundry service available

onsite laundry

great underground parking availability

$75 pet policy fee for 1 night is

was right by elevator, and the noise from people, families and especially kids talking and yelling while waiting

the laundry room was close by, but the washing machine smelled like mildew and you needed quarters to

the pool area is so hot it makes it hard to sit with the kids

great location, nice gym and such good breakfast

staff, location, covered parking, breakfast, happy hour.

the food amenities were phenomenal and such a great service traveling with our kids

also really appreciated having a guest laundry - very useful

no dirty laundry bag to take our dirty clothes home in

the laundry wasn t working but i don t use that anyway

a pet friendly hotel which charged a lot extra a night for the pets they didn t let them stay in

clean room with suites so kids can sleep divided from adults

needed to do laundry but the machines only took quarters and i had no cash

location, very clean easy free parking !

the bar inside the hotel wasn t open on weekends which was odd

we didn't eat at the hotel but there was a bar and lobby area that had ample and comfortable seating to eat,

close to multiple shopping centers and a starbucks in the parking lot.

pool was closed,the laundry machines were inoperable

no laundry

laundry facility out of order

breakfast to go was a nice plus in our time of covid.

very comfortable bed and pillows! the breakfast we ate both days was delicious!!

no laundry facilities on site

no laundry bags in room

did not like that there was not a guest laundry facility

pool & smells good

the 2 ice machines closest to our room weren't working and the gym is very small and outdated

laundry room on our floor was ideal

great central location, lots of shopping nearby, useful kitchen/suite amenities

great health breakfast. clean rooms

thought pool area would be bigger.

pool is honestly very small for such a big

being able to do laundry.

clean, free parking, and quiet. enjoyed having doors to separate living space from bedroom.

the location of the room and the kitchenette was exactly what i needed

the female cook during breakfast was a little rude.

room is very nice, comfy bed and very clean however i hardly found the kitchen falicities in the room ( only 1

chose because felt it would be safest option with kids

they gave us coupons for the kids

darkening blinds in room didn't work. pool water was too cold.

our room was clean and comfortable. the pool was nice and cold after a hot day at the ballpark.

the property was great, the rooms were clean. the pool was nice and warm.

hairs in bathroom, and breakfast lady pushed the bill and especially her request for tip as it was included

price for the breakfast was high for what is offered

the price of the breakfast was a bit out of line due to the price of the room.

breakfast was listed as feee i paid 20 very dissatisfied

enjoyed the rooftop bar in the evenings and appreciated the free coffee in the lobby in the morning

loved the hydration stations, the beautiful gym, laundry machines and vibrant bar area

loved the hydration stations, the beautiful gym, laundry machines and vibrant bar area

loved the hydration stations, the beautiful gym, laundry machines and vibrant bar area

easy parking

free parking, eatery on site

i was told i wasn t able to use the laundry area

friendly staff,pet-friendly,easy check-in process,decent rooms

the pool, hot tub, and arcade

the felt like the parking lot had plenty of parking

tv/wifi out 24hrs (sat)

i wish it would of had on site laundry facilities

no laundry facilities 2

no laundry facilities on-site. no refrigerators or microwaves in rooms.

no free breakfast. no laundry facilities.

laundry facilities on site

really to pick fault at, perhaps for a uk traveller brown sauce for breakfast and poached eggs available would

the free breakfast is great and a wonderful selection of things

the breakfast was great

breakfast was good. variety of cold and hot.

breakfast friendly staff amazing location clean room spacious room free weekend street

we also used the laundry facilities which i found clean and inexpensive

room was large and comfortable laundry service good gym equipment always

also a nice looking guest laundry facility

the room was also opposite the laundry room,

the laundry area was clean, but it would have been much nicer to have had a vending machine in there

no microwave, no 24 hour restaurant, which for a casino surprised me.

really loud karaoke in the one lounge and the other bar had 2 standup tables

room service was slow and incomplete.

entire stay at river city casino was outstanding

no pool. smoking allowed in the casino.

no room service available on sunday morning! this was disappointing.

louis and the bar area was very festive and fun at night

plan for getting guests towels or extra supplies and no mini bar makes for a frustrating stay

super comfy bed, great room service, very helpful and friendly staff

live music in the lobby bar area; room service quality; massage therspy

wish parking can be free and there are free laundry machines!

no guest laundry. parking was too expensive

great location, comfortable rooms, friendly staff, good gym.

pool was cold and was closed 1 day

location, decor, pet friendly, peloton, parking, breakfast

you need new laundry service they're not doing a good job at all sheets should smell fresh

the free breakfast was healthy and good.i enjoyed the free internet and parking.

it was quiet, the staff were very nice, and my room service dinner was delicious.

free wifi if you sign up for their rewards

staff was really helpful, pool was warm and clean and the mall was less than a mile away!

no guest laundry onsite

it was unique, the breakfast was better than most and excellent coffee.

it is pet friendly so there were several dogs that we met ( shout out to edith, the cutest west highland

hotel employee in the bar knows his stuff

very attentive staff.eager to help. very pet friendly.

only convenience was a kitchen.

the toilet leaked mold in the shower and cockroaches in the kitchen area

there were not kitchen cookware

size of the room, having the kitchen in the room, and location were the only good things about the hotel

so the pics online are antiquated, no breakfast (as advertised), lits of trash on walkways and in parking lots

there s a nice gym and laundry

location , laundry,

really like that there is a laundry room on site for guests to use.

good gym and swimming pool facilities and evening snacks and drinks in the lobby, laundry facilities good and

liked they had indoor and outdoor pool,gym and laundry

was a little disappointed they didn't have a laundry room

laundry facility

hotel was in close proximity of restaurants, offered free parking and wifi and was overall clean and quiet

staff was very helpful, bar area nice, pool area was great.

it was easy to access the parking lot and there was plenty of parking spaces

stayed here with my pet(dog) when i had no where else to go

no energy, no wifi, no breakfast, no ascensor

charged $50 for our dog to stay although website didn't inform us of a pet fee.

were people actively propositioning people for sex - actual prostitutes in the parking lot

didn't like that they charged me fifty dollars for my pet

the laundry sheets,towels on the floor in the halls is not acceptable for $---- a night

the free shuttle service was perfect timing throughout the entire day, which saved us $25 in parking

no guidance as to where pets were allowed.

i was able to park my car and trailer near the room

the pool view rooms are amazing, the shuttle is a life saver, and the breakfast is delicious

went through my personal stuff and stole a container that had quarters and small bills for my laundry

someone stole my laundry and they said the cameras don t work

majority of the staff didn t speak english so it was hard to find certain things (laundry,

they have a laundry room, free breakfast and a computer/fax machine for hotel guest to use

couldn t get clean sheets because staff said the laundry room was locked and there was no access to a key

emilio got a good laugh since we went to the wrong laundry room ( employee ) and he showed us the way to the

until laundry day to swap out towels, youll have to wash them yourself

by far, my most favorite thing about this hotel is the laundry room on the first floor.

shower was loud and creaky, the bed is hard and the sheets and blanket were a little stiff, kitchen has no

burned my hand on the oven since there are no oven mits readily available in the kitchen

clean, comfortable, convenient with laundry facilities

pillows indoor pool room way too hot. water temp was great.

location front desk people are great good breakfast great views all in all great

hotel was clean, great location, and breakfast was amazing!

breakfast

my room was next to the exit door to the parking lot

breakfast was surprisingly healthy, with oatmeal, grits, and granola bars that a gluten-free person

if you are aware of the breakfast being a grab and go then there s nothing else to say

smelled of pet urine

was expecting kitchen ware, ie, pots/pans, dishes, silverware, etc because it was a kitchenette

free hot breakfast and on-site laundry.

machine & laundry were broke the first night

laundry facility washers had hair/detergent build-up and only used powder, which was not available

easy check in, late check out

our flight got switched and i called to see if we could get a early check in

extra touches like the availability of coffee, tea, and boxed water in the pantry and of laundry facilities

nespresso coffee maker on each floor and laundry machines no charge

parking is convenient and right across the street, though i don't know how it might be while school

gym space is only okay, actually a bit subpar if you ask me

the parking was free for the weekend in a secure parking garage

laundry room was unavailable

they also had a laundry room which was so convenient

then no clean towels when we went and ask front desk the response was no we have to do laundry

wonderful laundry facilities - great machines and reasonable prices

all of the staff were friendly and helpful, even helping us to access laundry facilities when the ones there

laundry room and machines very dirty

property was disgusting, laundry room and ice machine were disgusting

request new linen and was denied that until after midnight when i was told to meet someone at the laundry room

no change was available for the coin-operated laundry, making it useless

there was no breakfast, pool, or hot tub and no laundry soap for the washing machines

kids were in the pool unsupervised, being rowdy

small pool and lots of kids couldn't swim i think they should have adult swim time

right next to a bar that played live music til late at night

kids were in the pool unsupervised, being rowdy

the airport shuttle bus driver robert was nice and the bus was

whoever is doing the laundry needs to wear a hairnet or something

early they closed breakfast

pool needs an upgrade but it was fun breakfast was hot and delicious the breakfast sandwiches is a must overall

the pool with the exception of it not being heated and the kitchen

were not following the capacity guidelines at the pool

needed to do laundry and didn t have cash

also a above par gym by comparison

everything didn t make breakfast but i still enjoyed the stay

the breakfast was easy, but good with lots of options. my kids loved the pool.

pool and gym were clean

agent at front desk put us in a room we wanted on the bottom level so my kids could go outside from the room

pool was fun

was great for the kids

we couldn't enter hotel at night and had to carry two kids all the way to the front door

no bar open until after 3:00pm elevators really slow

cleanliness laundry early check in

free small breakfast.

large group of kids but the hotel managed the noise well

kids outside in the courtyard screaming and running around at 10:30 pm, i had to complain about

breakfast was great!

pool was a little cloudy.

stayed in a suite with a kitchen

no pets allowed, but i saw a woman carry in her small dog for the night

the indoor pool was very clean and the kids loved it

the location, indoor pool & jacuzzi, breakfast

minimal personal hygiene and laundry items in the store

need a laundry room!

the engineering/maintenance staff did a nice job clearing the snow and ice in the drive and parking lot

were clean, easy free parking and location was fantastic

my 3 kids, my wife and i had such a blast

pool was out of order, staff was avg

the pool was clean and felt very safe

was too small, pool was closed, one elevator was down; it took forever to get up to and down from our room (we

the parking lot was well lit and i felt safe leaving my stuff in the car

no breakfast included pool was closed

pool was extremely cold

breakfast was fine; location, parking and indoor pool were all great for our use.

pool, fitness room was closed

the parking was close and convenient to unload luggage and a toddler.

last, but not least, this hotel had a fantastic breakfast that we enjoyed every day

spacious, immaculate chic rooms in unique boutique hotel in fun happening university neighborhood

louis was to see the cold war kids at delmar hall

room service was non existent.

ordered room service because i arrived late, and, i will tell you now, it's really worth it

excellent when traveling with pet vs

i called the front desk to request a nw one and the guy told me it would be a few hours because laundry had

moved us into another room and it was not cleaned dirty laundry and towels and the tub was filthy

only wanted to sleep, shower, wash some laundry

i was told about how to best utilize the laundry and where to park, so i could keep an eye on my car

right off the interstate and tie laundry is available all night.

laundry facility needed improvement

clean room, microwave and frig, laundry for guest, good breakfast

the washer in the laundry room wasn't working

the staff was super nice, free parking lot, a good breakfast.

the gym was closed

need in it, it was very clean, the amenities are great like the pool, fitness center, and even a laundry room,

free laundry

free laundry if you have a room

laundry room was two washers and two dryers, one of each didn t work

the rooms were spacious. the breakfast was good. the location worked for us.

laundry room wasn't good at all

pool was disappointing- not that clean and water cold and atmosphere around pool was depressing

enough handicap parking

nice breakfast

property was under construction which greatly diminished parking

laundry and shuttle not available

gym no drinking water

wifi sign on was a pain, room cleaning was once in 5 days, very expensive for a mediocre hotel

not have direct access to wifi

the breakfast was great

also, laundry facility was $2 per load (each for wash and then for dry)

very minor - the available coin-operated laundry didn't have any kind of timeframe (ended up being almost an

the laundry room was noisy next door before 6am, and the construction and parking lot outside my window

room had no grab bar in shower or mat for bathtub to eliminate slippery tub floor

however, at the breakfast bar i received a breakfast sandwich, but the attendant didn t heat it

room and bed was very comfortable. room service was quick.

loved the pool- fun for our kids and for us! great service poolside also.

give the hotel a full review because of covid19 many of the amenities were not open such as the gym, pool, and

large and comfortable rooms, excellent service, the gym is great, good bars and restaurants, breakfast also

the gym was one of the best i've ever had access

had plans to sit at the hotel bar from 5-5:45 and get some drinks and what not (before leaving for a like combs

wish that the bar would have had a happy and food service.

how far the gym was to the hotel building.

it woke up my family on the other side of the hall, and even woke my kids up several times

it would be great if it had higher end bar and a restaurant attached

room with treadmills, elipticals and dumbells, onsite laundry, plentiful breakfast food

was by laundry once workers came in i could not go back to sleep doors slamming loud conversations

great workout room and laundry on site

they didn't always have change for laundry machines

no laundry here even..dry clean

the check-in parking is dangerously cramped, and to have a garage so far away you need a shuttle to get to but

the room was clean, quiet and had very comfortable beds! pet friendly!!!

bathroom area so we had to go to the other side of the partitioned room (with the beds) when our kids were

wished they had a hot tub or tv in the pool area.

the room was really clean and modern. the pool and games were something my kids used daily.

15pm a young gentleman went to the laundry room and said he could not help because he was not front desk

the front staff was busy inside the laundry area behind the front desk area and was pleasant when she helped

the gym, the laundry facilities, the area is safe and the rooms are clean

door to parking lot did not latch

the wifi was not good. it went in and out constantly.

the breakfast cook was so quick and made delicious food

staff was spectacular, the hotel was really nice, the kids loved the pool

our family spend a lot of time in the pool room and i spent a lot of time in the fitness center

the gym was perfect with its free weight area

pool was small

no laundry. booking com info is not correct. it smalls bad in the entire holes. a/c is too loud.

we were early, it was raining, and we needed to do laundry

the laundry services charge slip states that basic laundry is $2 a

wifi jumped in and out

the breakfast was good

new, clean accommodation with great breakfast and laundry available for guests.

breakfast was alright compared to other hotels of its caliber i

new, clean accommodation with great breakfast and laundry available for guests.

indoor pool

breakfast was good and free coffee at any time

liked the breakfast ; the laundry room was a great help and kept clean and tidy; the gym was small but adequate

ice machine on our floor didn t work (second floor) also, in the indoor pool area it seemed as though the ac

pool did not look appealing, all metal was very rusted

the manager was very friendly, the breakfast was great and the pool was fun just a little cold.

the spacious room and the breakfast!

having the other optional amenities (fitness center,laundry , lobby, outside patio etc) was nice as well

there was a problem with the supplies so i wasn t able to get laundry detergent to wash clothes

no laundry

with gauge out of bottom, no ice bucket (was told they don t have any and was given plastic laundry bag to

they have a bar on the first floor, and offer laundry services

thing i would have liked to have had was a plastic bag for my laundry after showering to put in my suitcase

free wifi, hotel shuttle service, fitness areas, and much more)

room service not available

didn t think the indoor pool would be closed

the pool and waterfall was relaxing and even had a wonderful exercise gym to use

rates, the staff, the cleanliness, breakfast, and the deposit

breakfast is good

i like everything even the breakfast

location fine, very good breakfast, very deceit admostphere pleasant greeting ck.in & ck out.

enough parking spots for the amount of rooms if you get there late no place to park