throughout the night there were employees going in and out of the laundry room and pantry with cleaning supplies

the pool and sauna was a good experience

no parking in front. noise from expressway

parking spots were all taken up (a truck with a uhaul took 4 spots), had to ask front desk where i

breakfast was good and food/drink was constantly refilled and plenty to

the laundry sheets,towels on the floor in the halls is not acceptable for $---- a night

nice pool and arcade for the kids

not enough staff for room service

there is a restaurant with awesome food and bar in the hotel

the kids enjoyed the hunt for pictures through our the hotel and the staff was very friendly

i was told i wasn t able to use the laundry area

the wifi was in and out or buffer all the time

the pool,the game machines,polite staff,it being pet friendly

my room was steps from my parking space

pool was closed

are excellent, it would be better if the laundry room would upgrade with new washer and dryer

and the laundry was for a charge - $4 is not a huge sum, and reception is ready to split your bills to

hotel did not have guest laundry either

the rooms were equipped with a refrigerator and microwave, which helped feed our young kids

years back, the breakfast was included with the room. we would like to see that policy returned.

good breakfast, great water pressure in shower, beautiful patio with nice landscaping, and good parking

easy parking

the hot breakfast was good and the personnel were very friendly and you are pet friendly

gave us a late check out

the stacked blocks are next to the green lawn, and are a retaining wall next to the parking area

no guest laundry.

no laundry services and there was no bacon for

was not a laundry facility on property

wish the pool was indoors like a lot of the other hamptons we stayed in.

value was not worth the room when we could have went across the parking lot to the drury and had a bigger room

parking can be a little tight when the place is full, but that's only because there was some

the kids had a lot to do with the indoor outdoor pool and hot tub

weekend hosted a couple of large groups of kids/teens with parents traveling to gymnastics competitions and

the kids had a lot to do with the indoor outdoor pool and hot tub

friendly staff, clean, good location off highway, good food options, early check in

new, clean accommodation with great breakfast and laundry available for guests.

breakfast was good and free coffee at any time

indoor pool

nothingness i like everything including the breakfast

the breakfast buffet was poor for the quality of the hotel.

15pm a young gentleman went to the laundry room and said he could not help because he was not front desk

the gym, the laundry facilities, the area is safe and the rooms are clean

the front staff was busy inside the laundry area behind the front desk area and was pleasant when she helped

the breakfast was standard but very good

wifi was absolutely terrible, plan on using your phone a lot.

to borrow a dehumidifier from the laundry room to dry up the floors and air

loved pool

very comfortable bed, clean, breakfast included sausage and eggs.

clean rooms and parking

i liked the fact that breakfast was available at 5:30 am. we had to leave early.

there was a lot of noise from kids running up and down the hallways and people slamming doors.

clean tall ceiling breakfast hot water with a bathroom fan that really worked

wish we had gotten to experience all of the hotel's features, but the pool, fitness center and hot breakfast

pool was extremely cold

pool, fitness room was closed

pool was out of order, staff was avg

pool was closed for repairs.

the parking lot was well lit and i felt safe leaving my stuff in the car

the pool area was closed, but not a big deal as it wasn't the purpose of our trip.

it was easy access to the freeway there was great parking

pool was a little cloudy.

gym and indoor pool with hot tub

one gentleman even went so far as to get us some juice for the kids from the bar after it was closed

pool was extremely well kept

the indoor pool was very clean and the kids loved it

that my pillows had a lot of black hair all over them as if someone had a fresh hair cut,but the laundry office

hot tub, parking, location, sofa bed.

walked into the room, and honestly, i was embarrassed it was a 70's shag carpet suite with a kids' room that

kids running in the hall well past midnight

wished the pool, gym and breakfast bar was open, but thanks to covid19 panic, that all was closed

onsite laundry

no laundry service available

great wifi. easy access to get to or go from.

cleanliness and free parking

was right by elevator, and the noise from people, families and especially kids talking and yelling while waiting

laundry vending didn't function properly, would not accept bills

clean, laundry was convenient, staff friendly and snacks checking in very nice

parking was wonderful

we enjoyed the pool, played corn hole and took advantage of the fruit water and popcorn in the lobby, as well

room was clean, breakfast was great, had sufficient towels, there is a subway across the parking lot

also really appreciated having a guest laundry - very useful

the laundry wasn t working but i don t use that anyway

no dirty laundry bag to take our dirty clothes home in

parking was a little crowded, but i did not park in the covered area

just wished the pool/jacuzzi area stayed open a bit longer but it was all very nice

since our room was just down the hall from the laundry, housekeeping staff was observed setting towels on the

no laundry on site.

didn t have washing facilities for laundry.

important to have fragrance-free laundry & cleaning products

one thing i disliked,was the fact that on the site it says there are laundry facilities (at an extra cost), but

our bedroom was really close to the laundry facility and we could hear some noise in the morning

i didn't get a chance to use the pool, but i did use the gym and the laundry room at which both were more than

they have a laundry but they didn t have the possibility to change money in quarters to use the machines

guest laundry is coin operated and after 2 cycles in the dryer our clothes still weren't dry

there were not enough towels in the room, no extra blankets, no laundry bags

no laundry bags in room

did not like that there was not a guest laundry facility

no laundry facilities on site

allow pets

pool & smells good

loved the hydration stations, the beautiful gym, laundry machines and vibrant bar area

the in house bar is also a nice addition that we enjoy

loved the hydration stations, the beautiful gym, laundry machines and vibrant bar area

ruths' cris customers use the marriot parking

free parking, eatery on site

you need new laundry service they're not doing a good job at all sheets should smell fresh

the free breakfast was healthy and good.i enjoyed the free internet and parking.

the staff was amazing. i always love free parking and it was pretty quiet.

the gym needs updated.

it was quiet, the staff were very nice, and my room service dinner was delicious.

clean, comfortable, convenient with laundry facilities

hotel was clean, staff was exceptional, pool area and breakfast were great.

breakfast was good

the rooms were so clean and we loved that we had our own kitchenette!

very helpful staff, nice gym, clean rooms, calm and silent

let us check in early and that gave us some extra time to do laundry

do not have a very good laundry room

laundry machine was broken

laundry room near office

laundry facilities are on site but not private

laundry facilities on site

i wish it would of had on site laundry facilities

no laundry facilities on-site. no refrigerators or microwaves in rooms.

no free breakfast. no laundry facilities.

no laundry facilities 2

stayed many places this week this one went out of the way for breakfast it was nice of them thank so

kids loved the pool. beds were comfortable

kids loved the pool. beds were comfortable

little dated, could hear parking lot noise which was really someone who kept locking/unlocking car

there were people hanging around all hours of the night in that parking lot

the breakfast was awesome

breakfast was great and on time. location was great because of the outlets we went to as planned

of the hotel is still under construction so the pool and gym were small and the parking lot was being worked on

of the hotel is still under construction so the pool and gym were small and the parking lot was being worked on

they make all kinds of noises kids running around on their room dogs braking all night it s hard to sleep

being able to do laundry.

there was absolutely 0 parking

pool is not open because of the virus

comfortable room, outstandingly friendly staff, kitchen breakfast area very spacious and well kept

breakfast

of cleaning staff, daily towels were hard to get, and laundry machined were not repaired timely

room was dirty. no mail service. no change for laundry.

pool work out area and laundry

my sheet and pillow case had a little stain but it looks like a laundry issue

it has an indoor pool, i also like that it has the cheapest laundry services i've ever seen.

i walked through piles of laundry thrown outside of rooms being cleaned just to get to my room

there were bridal showers they do not control the people they woke my kids up very unhappy

staff was friendly. kids loved the pool.

the gym could use more weights

staff was terrific breakfast great

breakfast hostess jackie was friendly and helpful and was the reason we stopped this trip after

the breakfast included many options fresh bananas and oranges, and the coffee was delicious

chairs in dining room are in bad shape ripped torn and dirty, since jackie over kitchen left they no longer have

pool was in disrepair

great location and wonderful breakfast choice

only 2 of the 8 laundry machines were working

the breakfast buffet was also one of the best i have had

too many obnoxious kids in pool and fitness rooms

kitchenette

the kitchen area was a definite plus

the air conditioner leaked constantly and in the morning my entire laundry bag was sopping wet because i had

the breakfast was good and the staff was very friendly

reasonable, clean and had a wonderful breakfast!

pool wasn t working which is huge minus,especially we were there with kids.

breakfast was amazing

were no bath towels in the room and i had to wait a couple hours to get some from the laundry

great value ,very good location, place was busy but decent travelers was pretty quiet and had laundry facility

washer and dryers broken and had to walk to other buolding to do laundry

laundry is $3

people partying in the parking lot half the night

we were able to do our laundry while we swam in the pool area

parking was a long walk.

gym was under construction

bathtubs needed updated. family friendly prices needed for breakfast.

had many kids that were not been watched by parents running down halls and yelling all hours of the day and

room was exceptionally clean and the kitchen was fully stocked

the fact that it s pet friendly is wonderful

great location, nice kitchen, comfortable bed and clean bathrooms.

great location, very nice room, including kitchen and comfortable bedding

breakfast was top notch

when we got there the bar was closed, the hot tub was under construction and there was no actual breakfast or

bar was closed ,the fitness center was closed, the was no housekeeping service, had to go get my

our room was located near the fitness center and pool on the first floor, but it was not too noisy

true pet friendly hotel without crazy fees. room was clean and bed was great!

location. parking. staff. room size.

*breakfast was not included in the price of the room. *on-site laundry facilities were limited.

lot was a mess, guest laundry was a need and all machines were broken, no breakfast options on sunday-monday

called down to ask for a laundry bag and agreed to hold, and eventually, i gave up

moderized rooms, keurig coffee pot in room, bar in lobby, restaurant

the kids were very disappointed

we did not use the facilities, except the laundry room which was convenient and met our needs

not enough covers but that might me away to save laundry

wifi access was unreliable. wasn't able to use it for most of the 4 days there.

the parking

the wifi was great, i loved it! good service and everything during the stay were great!

however laundry is a necessity for travelers i believe they should implement laundry in the hotel to

housekeeping did not offer to come to our room once and we cleaned and took our our own trash and laundry and

it was all as expected, the pool was clean, the room service was great, and it's very reasonably priced in

everything about the property was nice. the rooms, pool, breakfast, and staff was great

we pool, hot tub, and free breakfast made our visit a very pleasant one

hotel had good facilities including on-site restaurant and guest laundry which we used

the wi-fi was not working very well, the laundry was out of service.

laundry was 24 hours, the staff was nice and so was the pool.

i didn't like the cost of doing laundry.

also the laundry room is nice and clean, only few steps from our room

no guest laundry

laundry was stolen. i was charged for checking in early.

there were no laundry facilities at this hotel, which would have been nice for a 6-day stay.

we did laundry at the hotel and found the dryer not in operatiin.

my room was next to the ice machine laundry area and people were getting ice at 3am so that woke me

chose because felt it would be safest option with kids

kids enjoyed the large room and space

the parking lot appeared safe with free parking

pool area as well as inside the pool was covered with clumps of hair

darkening blinds in room didn't work. pool water was too cold.

laundry facility out of order

pool was closed,the laundry machines were inoperable

no laundry

may include a free continental breakfast with the room rates.

i had 4 upset kids

bags of laundry day in the hallways for a couple of days. dirty dishes in the halls for days.

location nice bar with good staff good breakfasts with good staff

free parking. very clean and very nice pool.

we didn t eat on site but the bar was nice and served premium alcohol

my dishes from room service sat outside my room door too long for my liking.

room clean, good hot breakfast. night desk attendant/manager nancy was personable and helpful.

plenty of parking

the room was perfect for us and the kids

hotel was right off highway & parking was good, near shops & restaurants the free breakfast was a added bonus

breakfast is great. nice handicapped parking.

was a little disappointed they didn't have a laundry room

laundry facility

dinner at the bar was excellent with great service and was reasonably priced

room had several things broken, wifi did not work very well and the furniture was huge and bulky without drawers

the pool and hot tub problem was the were kids diving off sides of bot and into water splashing and parents not

staff at this hotel is amazing they went above and beyond when i had a mishap with my laundry

breakfast could of been better but it was okay.

police in the parking lot

running hot water, elevator broke, didn't plow so got stuck in the parking lot

at 10pm there is a bunch of cars gathering in the parking lot being loud till well after 1 am and nothing ever

anywhere,easy on/off highway,local restaurants near by,clean room, linens always smell fresh laundry,nice court

majority of the staff didn t speak english so it was hard to find certain things (laundry,

couldn t get clean sheets because staff said the laundry room was locked and there was no access to a key

they told us we were responsible for taking our bed sheets and towels down to the laundry and picking up more

went through my personal stuff and stole a container that had quarters and small bills for my laundry

machine & laundry were broke the first night

free hot breakfast and on-site laundry.

laundry facility washers had hair/detergent build-up and only used powder, which was not available

our flight got switched and i called to see if we could get a early check in

easy check in, late check out

by far, my most favorite thing about this hotel is the laundry room on the first floor.

emilio got a good laugh since we went to the wrong laundry room ( employee ) and he showed us the way to the

until laundry day to swap out towels, youll have to wash them yourself

upon advance registration, stated a disability, need ground floor near handicap parking unless elevator

it's the kind of place where people are going in and out and hanging out in the parking lot, though never felt

better pillow for guests who want firm, shuttle drivers who don t forget to pick up at chalet

two pools!

kids were in the pool unsupervised, being rowdy

it's a perk to have free parking

i know kids are kids and being at a hotel is exciting, when we booked this room we should have been told

we couldn't enter hotel at night and had to carry two kids all the way to the front door

location was nice the best part was there was a little mini mall on site and bar were things to do and enjoy if

loud, too many kids. snell of marijuana outside the hotel.

hotel was full of kids there for a soccer tournament

dingy white sheets, room service menu was dirty, no menu on the tv so surfing channels, fatty salmon

the pool, hot tub, and laundry room were closed

ice machine and laundry facilities on our floor(the first floor) were out of order

requested room service two additional days of stay only received one service

room service, placed in handicap room, pool area was cold

when looking they said there was a breakfast bar but there was not

staff was very nice and helpful. laundry facilities were convenient.

our room was right next to elevator and right above the laundry room

the pool looked good

the pool needed to be cleaned after a large group.

get wifi to work but it was probably me

breakfast was simple but fresh and coffee was great

parking was great due to industrial park location

the indoor pool was cold. the breakfast was not good.

clean up trash in parking lot.

pool was a nice extra

whoever is doing the laundry needs to wear a hairnet or something

it was a good experience enjoyed the breakfast and the bar

i like the pool area for the kids , and the morning breakfast

loved that the room had a small kitchen in it.

housekeeping all weekend due to covid the kitchen smelled like mildew as if it had been mopped down with dirty

needed to do laundry and didn t have cash

breakfast was great.

friendly staff, comfortable, nice selection for breakfast, happy hour at the residence

pool was clean and my kids enjoyed it

kids loved the pool and i utilized the gym

laundry room and machines very dirty

request new linen and was denied that until after midnight when i was told to meet someone at the laundry room

bed had bug in it plus the laundry on the bed was not clean the hotel towels in the room where not all the way

property was disgusting, laundry room and ice machine were disgusting

no change was available for the coin-operated laundry, making it useless

cleanliness laundry early check in

kids outside in the courtyard screaming and running around at 10:30 pm, i had to complain about

free small breakfast.

almost perfect. would've been a little better if breakfast had been included.

kids outside in the courtyard screaming and running around at 10:30 pm, i had to complain about

i went out and came back that night to the parking lot filled with police cars

would of enjoyed the pool until we were screamed like children when online it says there open till 10 and it

cleanliness hair ball on the bath towels, open condom packets, wifi was bad

very roomy, very quiet. good parking available. room included kitchen facilities,

infested with ants and i was attacked by a permanent resident for the parking spot i chose

safe area, clean rooms and pretty great breakfast options

sometimes it's inconvenient to allow housekeeping in the room due to the pet

breakfast was awesome . loved the nice pool and comfortable beds

somehow got out on a pet floor barking and howling

breakfast

on-site laundry facility was a nice add however a little pricey: $2

laundry room was out of order

hard to find parking close to the front entrance!

location to amphitheater and price. there is a small indoor pool area, large gym.

friendly staff and early check in

laundry was next to my room and seemed to be running all night

got in late and we left late was not a problem at all my kids got to swim in the morning

the breakfast and the indoor pool

and the wifi didn't work at all

our night away from home without the kids turned into us wasting our money and driving back home anyways due

live music in the lobby bar area; room service quality; massage therspy

plan for getting guests towels or extra supplies and no mini bar makes for a frustrating stay

loved the breakfast room service

louis and the bar area was very festive and fun at night

super comfy bed, great room service, very helpful and friendly staff

no guest laundry onsite

next time will come back without the kids

the scavenger hunt for kids was fun

such a neat place full of history, the kids felt like they were in hogwarts

i wish there was a mask mandate in the gym.

the smell of the elevator fact it s only one elevator laundry room sucks only two and two

continued to loudly burp over and over and over as we sat in the lobby waiting for laundry to get done

breakfast was the same everyday but some good choices

breakfast over before 9am. loud music in the parking lot after 10pm.

room was nice and the kitchen was a plus

extra touches like the availability of coffee, tea, and boxed water in the pantry and of laundry facilities

nespresso coffee maker on each floor and laundry machines no charge

the parking was free for the weekend in a secure parking garage

gym space is only okay, actually a bit subpar if you ask me

parking is convenient and right across the street, though i don't know how it might be while school

room service was slow and incomplete.

traveled with 2 kids (7 months old and 2 1/2) the smell was overwhelming

also hoping that their room service comes back eventually

needs more towels, coffee and room service

extremely quiet, no pets, kids or freeway noises

location , laundry,

liked they had indoor and outdoor pool,gym and laundry

really like that there is a laundry room on site for guests to use.

there s a nice gym and laundry

good gym and swimming pool facilities and evening snacks and drinks in the lobby, laundry facilities good and

stayed here with my pet(dog) when i had no where else to go

parking is free

charged $50 for our dog to stay although website didn't inform us of a pet fee.

no energy, no wifi, no breakfast, no ascensor

didn't like that they charged me fifty dollars for my pet

price to have pet stay with us was a little steep ($45)

excellent when traveling with pet vs

they are pet friendly but the hotel is still pretty quiet

disappointed the bar was closed until midnight because of a private party.

hotel is truly pet friendly

and every door had piles of dirty laundry outside of it for the entire day

pool was very cold, food in the restaurant was mediocre for the price, there was a room service tray left outside

the gym overlooking the pool so i could watch my kids while i worked out.

requested a very late check out at 2pm, and it was granted

the second room that i was assigned to smelled like men who had been to the gym

minimal personal hygiene and laundry items in the store

need a laundry room!

kids went to the pool 5 times in 3 days despite arriving the first day after 3pm

desk staff & kitchen staff were very pleasant and willing to assist. they were excellent!

we enjoyed the pool and the gym

it could have been a reaction to the laundry detergent they use; i don't know

only thing that i didn't like was that our window was a window to a hallway next to he laundry room

i went to all the exit signs only to find myself outside, the laundry room and other exits that didn t take

parking is tight in front and spots area really narrow.

close to the airport - offered airport shuttle , free drinks , good selection on buffet

staff members, including the shuttle driver, were all very friendly and professional

shuttle runs 3 xs per hour on the 20/40/60

wifi didn't work. the restaurant was hard to find. beds were uncomfortable

clean rooms. friendly staff. shuttle to airport at 3:30am!

the bar wasn t open

they don't have a laundry room to do laundry

no laundry facilities

i would have loved the gym, but due to the covid-19 it was not open

ease of access, on site parking that wasn t too pricey. nice gym and pool!

ample space, pet friendly

there were no laundry bags. i had to use grocery sacks for dirty laundry

great safe location. indoor pool and gym were nice.

the hotel was decorated nicely, i used the gym several times and the breakfast offerings and times were notable

same breakfast every day

very clean. staff were knowledgeable. pool was nice and kept up well.

laundry machine was broken & could not be used

when asked for more linen, we were told the laundry room was closed, and did have a key to give us more linen

i went to the front desk and asked for some and they said they thought there may be some in the laundry and

the clothes that were sent for laundry were not cleaned and we were charged

laundry machines didn t work

breakfast food was cold.

ice in the parking lot wife slip and fell getting out of the car

timeliness of the shuttle service to and from the airport was excellent

gentleman that shuttled us to airport at 4:15 was very kind and accommodating

shuttle pickup to the airport, hot breakfast ready at 3:30 am.

i also did not like the paid parking ($12 per day) and the lack of laundry facilities for the guests

we had to use one of two tiny microwaves in the laundry room

there was also easy access to vending, ice, laundry and exercise

if you had to pay a lot for it, i would expect there to be a laundry room and free breakfast, but there was

nice, clean room! facilities were very nice (indoor pool, guest laundry)!

laundry and shuttle not available

variety of breakfast food & at no extra cost

we didn't have time for the pool or gym space so i can't rate those areas

the room, bedding, space was very nice and comfortable. free parking is excellent!

the friendly staff, breakfast, security....everything but the wifi was in and out

the hotel was very nice, great location. fine dining room service

history, room service, view

pool and restaurants

the location was great. the pool was very relaxing and beautiful.

they had entertainment at the bar in the evening

also, laundry facility was $2 per load (each for wash and then for dry)

the laundry room was noisy next door before 6am, and the construction and parking lot outside my window

very minor - the available coin-operated laundry didn't have any kind of timeframe (ended up being almost an

the room was comfortable and the valet kids were awesome. cleaning staff were very friendly

wifi was difficult to access on child devices

liked everything except the fact the lobby bar didn t open until 5pm

how far the gym was to the hotel building.

the bar had irregular hours but this was understandable over the holidays

the lobby and bar area was nice.

had plans to sit at the hotel bar from 5-5:45 and get some drinks and what not (before leaving for a like combs