had a room next to ice machine, laundry and elevator

the ice machines and half the laundry machines said out of order

they always had a sign saying they were in the laundry room (again, not that many people were there)

the hotel laundry was easy to use and the hotel has supplies you can purchase to use

really appreciated the laundry, and breakfast was good

the breakfast and guest laundry

no guest laundry facility on-site

stones around the pool were wet and extremely slippery. a bit of a danger to me.

pool was great, staff, and breakfast

breakfast was hot and delicious

stay, kids kept knocking on our door, of the third-floor had loud music all at the front desk was very

kids had a blast for our staycation

pool, hot tub, and breakfast buffet

from was a tad small. parking lot was at times cramped.

parking lot was lit up superbly in the evenings and quick and easy off the highway

the pool was small but a great place

did not use pool this visit

pool and hot tub

room on third floor {which opens to back parking lot} was a little noisy with door opening frequently until 1

very pet friendly. good breakfast. modern spacious room. easy access to highways

no laundry bag

were very nice laundry room was nice to have , especially during a longer road trip , it is nice to be able to

getting access to wifi was a horrible process- you have to call 1800 number and go through each device

pool, breakfast and gym were averagely good

was put in the room as far away from the handicap parking as possible

had no breakfast bar or coffee included

way too noisy too many kids about 10-15 running up and down nothing done to stop them.

we loved that there was a pool, market and starbucks available!

way too noisy too many kids about 10-15 running up and down nothing done to stop them.

bike in the gym, we are not treadmill folks

i had to walk around piles of laundry on the floor when i left

there was an ice machine on every floor parking was great

wifi very problematic

to have breakfast at the hotel on monday morning, but was told when we checked in that the bar and dining room

parking lot needs to be salted& plowed a little better.

laundry was free, but had only one machine and it was already in use while two big laundry baskets

very loud noise of laundry machine or heater. cannot go to sleep

the laundry room had no locks

room had overwhelming pet smell

the pool and workout areas were clean and very accessible

no laundry facilities on property

d right off of a bar and dining area

breakfast bar was very nice. waffle bar, fresh orange juice.

pet friendly so the next time we stay we may bring our dog along

don't advertise that you have a bar and restaurant if you don't

hot breakfast! wifi! pool! roomy rooms! cleanliness!

pool, mattress, breakfast were all excellent

clean and free breakfast

best breakfast i had on this road trip

the pool and hot tub were excellent

free breakfast

wifi wouldn't work and staff were less than helpful about it

pet-friendly and close to major highways

easy parking.

wifi wasn't working for us.

there is no pool, which was disappointing for my kids

i managed to reserve their shuttle to pick us up from the airport, which eventually arrived nearly an hour late

excellent spa facilities

lovely bar area.

staff is great, parking is plentiful and

the breakfast was adequate and there's a laundry room which was handy.

the staff was very friendly and i liked the on-site laundry.

this morning when i checked out, 2 housekeepers were hauling a large bin of laundry up the stairs, clearly

we will go back to victor to golf but will never stay at that microhotel

walls a little thin- heard neighbors mid-night gymnastics .

fact that i paid full price and was not notified that the pool is closed for a few months and no laundry on site

liked the options for free breakfast, pool, jacuzzi, parking, and wifi

pool had to much chlorine in it.. the smell is still on my clothes after washing three times

parking was free and had a microwave

still advertising hot breakfast when they cant because of state covid laws

welcoming and helpful staff; on-site guest laundry; tasty and varied breakfasts; very clean room with plenty of

the pool and spa was spotless

the kitchen could have used a tea kettle and one of the burners on the stove did not work.

while we were there, we also watched the same woman continually working by keeping the kitchen area clean and

the pool was nice, and the breakfast was good

parking lot was slippery.

breakfast and the beds wer very comfortable

were told at check in that there was a $35 or so fee for having a pet

we asked for early check in and they had several rooms ready

free breakfast and friendly staff

breakfast, free parking, helpful front desk staff, laundry room $1

amenities great,breakfast,laundry room,work out room

was over the laundry, which was in use at 7 am

only one laundry machine

self-service laundry and a small fitness center available

for example, we thought we could do laundry ( we were cycling the erie canal so needed to do that

info is only in a welcome email (goodies price list) some you need to ask the staff (how to do laundry)

pillows, water pressure, wifi, location

, which is really cool and made adults behave like kids writing on the boards and taking pictures in the loft

only thing i could say that i didn t like was not knowing how to navigate parking when i first got there but

value; good breakfasts; very nice updated room; wifi and good data ports everywhere; front end manager and staff

great breakfast options they had eggs sausage yogurt cereal and more

pet fee was outrageous $100

loved the fact that this location included breakfast in the cost, in which i didn't have to pay an additional

they have breakfast by the way

the free parking and the location are really great as well

is somewhat at the mercy of the fancy restaurant and limited room service

top bar beautuful with great outdoor fire pit and best views of the city but small

liked the easy parking and access

comfortable rooms, a wonderful, friendly staff and a fantastic restaurant, char, with a cool bar and comfy booths

no guest laundry

no laundry facilities for guests on site. breakfast area was fairly small.

no laundry facility in it.

not happy no guess laundry and the prices to high small rooms

beds very uncomfortable . no laundry available

the front desk agent named desirae was very nice & personable, she offered a shuttle service for the event my

the property is clean, comfortable, and newer. plenty of parking.

staff was great from check in to coffee/ bar

it would be nice if airport shuttle service available.

free shuttle to our event

also, the complementary breakfast items were scarce and when i asked if there were any granola bars he looked

building is well-maintained and they actually had daily room service, which many hotels have dropped (without

blonde hair so that was pretty gross again, for the price paid i would expect to have working wifi

fresh fruit plate on the breakfast would be nice.

furnace/thermostat in our room didn t kick on and fireplace was only for show

laundry machine broken - ran out of detergent - ran out of quarters at the office - not too clean

the coin-operated laundry and dryer machines are new and clean

staff was super nice. pool was clean. breakfast was good. great stay for an affordable price.

kitchen was awesome

the air worked great and so did the wifi

the pool was a bit cold, but it her than that, everything was

when traveling with small kids, it was hard to explain why it smelled like skunk when they asked what the

the bar with live music was awesome

the friendly staff! rooms were clean and comfortable! kids enjoyed the pool!

great gym. room was good sized. hotel in walking distance to some good restaurants.

my kids barely got any sleep

not a real space for a dining restaurant. a very low key gym. no spa.

breakfast

bar and restaurant areas had a great atmosphere

machine not working no hot water in the shower ventalation in the barhroom not working room service opened the

we arrived there was a barefoot woman who looked disheveled carrying laundry in the hall

and the laundry room is decent

common areas, hallways, elevator, entrance/exit doors and laundry room need constant cleaning/disinfectant,

room needs a good clean-up, and laundry people make sure the towels are clean

the cost to was clothes and didn't have change machine to get coins to use for laundry

everything was fine though laundry long walk from guest room with bags of laundry

breakfast! and laundry services.

room was right across from guest laundry so no privacy and large group congregated there at 1 am

permitted early check in. 6th floor head maid nice.

got a little loud in the atrium the first evening, first w the kids at the pool yelling then with a huge group

the wifi signal was poor.

convenient location . like the fact that it has a restaurant and bar on the property

the renovations are amazing, the bar/restaurant area, and pool area look great

the front desk staff often looked like construction workers or kitchen staff

free laundry was really nice as well, especially with 3 kids

workout room hours were very limited and was in the same room as the laundry room thus making the room extra

full kitchen stocked well with dishes, laundry facility was nice, bed comfortable,

a pool, gym, laundry & seating areas, parking

having a complimentary laundry was really appreciated

the pool and throwing up in the garbage can guess we re using used dirty pool towels out of the laundry hamper

didn't like the kids(pre-teens) out in the hallway across from our room banging on the door and wall late at

good location, plenty of parking, friendly staff

ev car no signage to prevent this from happening, pool temperature cold, locks to pool and gym area not

pool breakfast gym location

there was no detergent in the laundry room (the machine was out of order) and the staff could not make change

upon arrival in that room, there was dirty laundry hanging from the shower pipe, so, upon notifying the front

i needed quarters for laundry and the hotel had zero (isn't this something you could prepare for, just to be

room we were assigned to you was dirty in the bathroom, tv didn't work, laundry room with loud music was next

the room was next to the pool and laundry area we didn't hear any noise.

in college town, cleanliness, facilities (good laundry- you can treat your college student to a couple of loads

really difficult to get wifi

also offer shuttle service

shuttle service to strong mem hosp

loved the clean room and bathroom with clean towels, the polite and friendly staff, the pool and especially the

apparently they were still in the laundry

guest laundry was much appreciated

down to the main lobby to get help or answers, still in all, i was not able to get tv service or wifi connection

small rooms breakfast was very basic

tub didn't drain properly. prices were higher than usual because of a golf tournament

pool area was great. excited for our next stay to utilize the outdoor courtyard area!

location, room appearance and size, staff, pool, parking

bigger pool towels but was fine

pool was clean, hot tub was very nice, pillows on the bed, awesome

clean, comfortable room and bed. warm pool for the kids. cute courtyard to hangout in.

the pool!!! my girls loved it!

lastly, the internet was somewhat slow considering the parking lot was pretty empty

patio looked really nice but was not accessible from the breakfast room or the pool

large and spacious pool. rooms in great condition

location was incovenient for me too niosey. overly crowded and terrible parking situation.

laundry can be done on site, which is amazing and free

it is clean, comfortable, the staff is amazing, the view is great, they have a pool, hot tub, laundry, workout

free laundry facilities

the towels were obviously washed but they need to do something to reduce static cling in the laundry, or

washer and dryer (filter) cleanliness issues in the laundry room?

clean, comfortable rooms. appreciated the laundry facilities. great breakfast!

full kitchen with dishwasher

great stay - would recommend for families with young kids!

clean, nice breakfast, lobby very relaxing, room, suite very comfortable

great stay - would recommend for families with young kids!

you had to go next door to the sister hotel for ice and laundry services, which is inconvenient

no laundry but was able to go next door to homewood suites.

there is not laundry area in the building

value in the area, with an above average breakfast for what we typically see at comfort inns

good breakfast in a large enough

laundry bag missing from room but front desk gave us one. very minor issue.

when i went down to get breakfast the employees were in the laundry room bitching up a storm about something

it was another guest whose children were very disruptive in the pool

i know its expensive but a little wishful thinking pool could have been a little warmer.

the wall peeling, no water in tank in gym, very little staff but common right now

very good breakfast with a view of a lake.

we loved having breakfast promptly delivered and enjoying it out on the porch

had breakfast and dinner at the rose tavern but was not to my satisfaction

my breakfast in the hotel restaurant was so salty that it was almost inedible (omelet and potatoes)

many flies at swimming pool area , i think it was their season

paid for a lake view, but it was more like a parking lot, pool, and tent view

the gym was clean

could have better robes to attend pool/hot tub

exceptionally large room. beautiful bathroom. great gym. nice staff. wonderful location

also, i would have expected 24 hour room service for the price of the hotel

wifi worked, the laundry facilities worked, the location is in a plaza with tops and a dollar tree so that was

wifi worked, the laundry facilities worked, the location is in a plaza with tops and a dollar tree

a paved parking lot would help

i grabbed a couple muffins for breakfast, once. a few more options would have been nice.

good parking and remodeled

parking in the back

the free breakfast was lackluster

breakfast wasn't the best

breakfast offerings were a bit spare and breakfast room crowded.

breakfast was fresh, varied, and staff was very friendly and helpful.

had a over priced vending machine and laundry on sight

they do have vending machine and a laundry site able for use

a whole family of five who appeared to be living there coming down the stairs with a huge this of laundry

this place made me and my husband take sheets and take them to the laundry mat and clean them and bring them

laundry facilities on site

laundry facilities

i used the gym each morning which was nice since i am an early riser

lots of groups of kids just

staff were friendly and the continental breakfast was very yummy

really were hoping for a working vending machine, as we had been traveling far and our kids were hungry for

the laundry room sucks

i was told the laundry had not been done

wifi was free though unsecured, and enough outlets for our needs

it was really the pits, dirty, no wifi as advertised, didn't dare eat the free breakfast, had to check the bed

tv/wifi didn't work right

bed, hot shower, mini-fridge & microwave, clean & convenient with shared facilities like coin laundry & ice in

don't have a laundry facility there

there was to much electric car parking spots and not enough regular spots.

t eat any of the breakfast because of my gluten allergy, and the bathroom was very

love that they don't charge extra for pets

having to do laundry outside the roon

the pool was heated, the gym was clean, and the laundry facilities were readily available for use

it was great there was an indoor pool for the kids to swim in.

friendly staff, great breakfast, comfortable bed, spacious room, convenient location

the room was amazing in size, we loved the kitchen and how it had a stove top, the pool was amazing for the

loved the breakfast and accessto pool. front desk staff helpful when needing the laundry.

the last day there i went in the jacuzzi changed clothes and wanted to wash my laundry plus wet bathing suit

laundry machines was only $1 to use, and they provided complimentary detergent

is not enough parking, especially during winter months when the snow takes up some of the spaces

no room service no pool no gym as was advertised

alarm woke us up on sunday morning (smoke was detected in the laundry room but the alarm was rung by the fire

convenience. kitchen breakfast staff was friendly and helpful.

wifi connection was poor

i like that it offers the pool and gym which i didn t visit

breakfast was a little weak

breakfast was perfect and i enjoyed it very much

packed up the kids got ready to move only to find out the fridge in the other room was doing the same thing

pool, room size, kitchen, cool ac! very clean and no smells.

breakfast was great and it was quite and my kids enjoyed playing with other families at the pool

more time in the pool

the is a laundry room and price is great

smell of cleaners or laundry detergent was stronger than i like, and the air was a bit stuffy

be nice to have tv in laundry room

cleaning staff very helpful and polite. the laundry room was very nice.

i asked if i could have an extra blanket and was told no it's laundry day

it offers many amenities: gym, pool, laundry facilities, fire pit , grilling area and awesome breakfasts every

one does not have free laundry like the other home2 suites in the rochester area

good tv. good sofa. good amount of towels. good kitchen and supplies

my kids loved the waffles

pool room

in which she finally gave me a laundry bag

went swimming after supper and kids were in there one of the moms was a little rude to us

group of kids was out of control in pool/spa area and adults and staff did nothing

the rooms the pool just the service was great

was told no kids meals but after realizing there was a qr code to use it clearly says 5

they helped me figure out the laundry room

my husband was in the hospital and needed a place to sleep and do laundry

pet-friendly, too

facilities were in good condition and the breakfast area was very well stocked and included a pancake maker

clean, has a decent breakfast, convenient.