street parking, difficult to find space near hotel until after 7pm.

love the breakfast terrace at the top of the hotel with the panoramic view

good choice of food for breakfast

breakfast great quality with lots of choice

sunday night no restaurant or bar open (disgrace).

the kitchen was superbly equipped with utensils, spacious and spotless, and the beds very comfortable

there's a well equipped kitchen and a dining and seating areas with a pellet fuelled log burner

best coffee, breakfast, sunset from the room, clean air, spatious & cosy room, friendly staff.

the dinner and breakfast were so lovely

breakfast was excellent

refurbished rooms. super clean. comfy room. decent breakfast. plenty of parking onsite.

we used it as a motel, has parking and 24h staff

breakfast was great, its fresh, delicious, staff is very very helpful

the only thing for us you could improve on was having toast available for breakfast.

no parking was available.

even did our laundry

we also had our laundry done for us as a delightful treat rather than having to wash it ourselves in sink

amazing and delicious breakfast (try the

loved the honesty bar and the staff were very welcoming hosts

and also prepared a very early breakfast to allow me to leave

there is a laundry service, but that is a same day turn around if you submit items before 9am

they were also very helpful with the laundry service

good location good outside parking comfortable beds and big sized rooms nice breakfast area

included breakfast and good location

the breakfast was a little poor, could have had more options to eat

pool, staff and room

nice swimming pool, good beds and equipped shared kitchen

the kitchen needed a few things like towels for drying dishes and an oven.

apartment, they could end up with strangers in the adjacent bedroom and the living room and kitchen is a common

nice swimming pool, good beds and equipped shared kitchen

hotel management shoud inform laundry services to discard overworn linen

parking was no trouble

just the wifi

near the highway, car parking and restaurant

the time for the pool bar is very limited and the service should be improved with more people

friendly staff lovely fresh rolls for breakfast

wifi did not work for most of the time

our room was two steep flights of stairs up. no handrails. only street parking.

wifi was very inconsistent, and often, there was no connection

room was nice, large double bed and still enough room for two beds for our kids

wifi can be better.

natural light, very comfortable and clean, nice staff fluent in english and a complete buffet for breakfast were

the furniture was bad and the beds are not confortable. the wifi was also very slow

last but not least, room service really isn't necessary for a two night stay

helpful staff including the bar man who doubles as chauffeur if you want to visit their sister

room was really big and we had a small kitchen and breakfast bar, which we loved

games room (which helped keep our kids busy while we unpacked) access to a beautiful swimming pool

the breakfast can be improved. it doesn't match the quality of the hotel.

them in the loft space, ample place for rh to run and just be kids, a perfect games room with pool, table footie

the splendid garden to walk in and a fireplace in the living room made it a pleasant stay

and accomodating staff beautiful location - can see sunset nice rooftop bar and swimming pool comfortable and

was no restaurant, bar or room service

no fridge in room, horrible poor wifi connection/ sometimes no connection at all.

roof top pool lovely with a bar serving snacks too

you could provide room service and dinner service at extra cost because there isn't much around the area

gloves were not provided, and neither was a laundry airer to hang the clothes after they'd been in the washing

nice and very clean indoor&outdoor pool

i think the parasols by the swimming pool are not enough

hotel, especially fabulous with kids

the beach bar kimoa was super friendly too with good steaks

the girl bringing back laundry noticed that my robe was too small

secondly, i left my laundry in the bag in front of the hotel door with the laundry document properly filled up

comfortable the view is stunning staff is so kind and convenient breakfast was delicious swimming pool and

also the breakfast and room service food, were very tasty with a touch of high-end cuisine

beautiful hotel in a beautiful location. love their spa and pool area- their staff is amazing.

they just mentioned that they provide laundry service

réception staff were not particularly friendly no iron available, there is a (quite expensive) laundry and

no kettle. no iron to borrow. was told to use the laundry services which was chargeable.

your only option is to use their laundry service which also takes

to iron your clothes you need to send them to their laundry service for a fee

and comfort and the staff rui at the reception and other guy at the bar in the evenings good work guys made our

no information about wifi or anything else in the room, except a huge sign advertising the sale of the used

breakfast, bar fairly priced , great location, fantastic staff

very expensive basic rooms and the gym did not work.

i was disappointed that even though you advertised a gym, it was not operational

i’m used to unscented laundry soap

charges for laundry were unbelievable - we were charged $100 for 4 days worth of clothing for 2 adults

only minor criticism is that there were a few pet hairs on the carpet (they stuck to my socks)

the breakfast was excellent, with plenty of options to choose from

the bar tender, gonzalo, was especially nice

we had a very noisy room with a baby (we assume the laundry facility was next to our room).

unfortunately the spa was not available to use.

i missed fun stuff for kids

the gym was decent and had enough cardio/weights equipment to use

pool was lovely gym very nice too

great breakfast and laundry service staff were very helpful.

more veggies for breakfast :) they did not have any irons - so we had to use staff laundry room

breakfast

night check in was possible and easy (i arrived around 1am with kids)

don't miss the aquarium right nearby - easy to spend at least two hours or more - great fun for kids and adults

to ask 3 times for laundry service because they forgot it, towels and bathrobe were bad because they had a lot

if not in the city, it still had plenty of facilities close by like shopping mall, restaurant, laundry etc

the outside laundry company who fail to follow instructions

the 15th floor gym offers a lot with epic views and high quality finishes

location, comfortable beds, nice pool.

laundry service is a joke

always consistent so far: amazing staff: everyone (from people in the reception, to people in the breakfast area

cinema, stores, supermarket, etc), many restaurants alongside the tagus river, meo arena, casino lisboa etc

the breakfast is outstanding with huge variety of quality products, kept me going all day

clean,view, very nice breakfast

got a welcome written note along with a portuguese tart - the staff were very helpful and ordered room service

clean and convenient. loved the shuttle to get to an early morning flight.

on site for breakfast, room service, super reception staff very welcoming and knowledgeable, free shuttle to

the transfer bus and breakfast

wifi - didn’t work/incompatible with all our devices - and i really needed it!

car parking, price and breakfast. helpful staff.

central location, parking lot, comfortable room, cleanliness is irreprehensible, breakfast.

location, free parking, shops nearby

staff was always present and helpful with all my needs. breakfast was very good.

would have liked espresso in the morning with breakfast

lovely breakfast, perfect location

breakfast was perfect for what we needed, super friendly staff on call and on time when we

decorated, lovely bathroom and walk in shower, lovely hosts made you feel welcome, excellent, breakfast was nice

room, the staff, the breakfast, dinner in the restaurant, the lift, the roof terrace, everything basically except

the breakfast was heated frozen bread in the land of best bread in portugal.

appreciated that the complimentary breakfast started at 2

i omly stayed for a day,should have stayed longer...next time i will bring the kids.

free airport shuttle service

breakfast and bar area is nice, they even show live football

we also were able to dine with him in the bar area adjacent to the restaurant

i then tried to find a place in the lobby to open the suitcase, knowing fully well my dirty laundry and undies

they didn't explain how the laundry service works

we used the laundry service, we are very pleased with it

our biggest thanks to ms mara (she works at the laundry room) and the housekeeping team, they all had a big

there is a plaza just few shops away and has a supermarket, hairdresser, laundry and some juice/coffee shops

please have a laundry service. i had to wash my clothes in the shower booth.

the airport and to the city within walking distance you can find coffee shops, restaurants, self laundry and

€10 euros for 24hr parking in secure carpark, free wifi, staff were very helpful!

the roof top bar gives you a beautiful 360 degree view

roof bar with a large view and friendly staff

steps from metro, close to grocery, laundry,restaurants

the neighborhood had a grocery store, pharmacy, coin laundry all in the block

noisy in the day times and also we could hear the laundry machine in use at night time

the room was closed to the laundry or something that was always to much noise

supermarket, bank branches (atm), fresh produce shop and laundry next to the hotel

not possible to borrow iron, only chargeable laundry service, poor breakfast

plenty of establishments nearby for your needs, including supermarkets, self-service laundry, restaurants, and

i had the gym to myself (which was quite lucky as it is tiny

the lobby bar was comfy

rooms, feels like a proper hotel with all the facilities you would want including a spa and gym

10th floor is a little mustier, and perhaps shared space with laundry facilities

the hotel could provide kettle in the room as i missed that which other hotels have and as well laundry

the room was spacious and the sofa bed setup for the kids was good

breakfast is good, the room we got was very big and with a new tv the room service is good and

kids screaming in the hallway late at night no soundproofing between rooms very basic accommodation

room next door was a laundry at 0730 it start to vibrate for 15 minutes walking me up and i was hoping to sleepin

laundry service is not working

(last time we had a room above- i guess it was the cleaning/laundry department or whatever space-so there was

gym and room quality

i loved the room.it was exquisite. breakfast was also great!

iron not available in room although hotel has paid laundry facility

stuff,helped me with laundry quickly even if it was after 5pm

the restaurant was supposed to have room service but it was closed.

the room was super cute for four, but the bigger bed was separated by a 1/2 wall so kids felt like they had

it was clean, beds were fine, the wifi worked, bathroom was a decent size and had some basic toiletries and a

reasons); tiny rooms, a terrace that overlooked the back of apartments where residents hung their laundry

excellent breakfast,very comfort room.all in all very nice hotel.

want to extra charge for kids bed but i didn’t order it in booking and they allowed to book with small kid in

the front desk staff and the room service staff were amazing

the gym is also good

comfortable, clean and quiet rooms. close to a supermarket, metro station and a laundry shop

us after one night after we complained but to put paying guest in a room located next to the laundry room isn�

first of all, i have to say this is truly pet friendly — and not just for dogs

a four-star hotel should include in the price, namely the safe, the breakfast and a good quality wifi

room service was good

were still cleaning the neighboring bedrooms when we checked in so it was like walking into a laundry

laundry service was very efficient

lots of restaurants close by, as well as laundry and convenience stores

the laundry and towels were new and clean. the room was clean.

wifi was working well

no laundry facility which makes it good only for a short stay.

the stuff was super friendly and we even got breakfast on the way

great location, very friendly and helpful staff, comfortable bed and good breakfast!

nothing much, it would be great to have a coffee bar in the room

loved the location breakfast was delicious and people were lovely!

did not like the location there is no room service, the hotel looks outdated and

room service was not available for most things and were asked to go to front desk to get things

wifi was extremely slow

wifi did not worked at first

wifi works perfectly and is free of charge

the hotel has laundry services that you can pay to have your clothes ironed

the swimming pool

the air conditioner was not working, no kettle , no iron , no room service …

coffee shop never opened , unable to get a cup of coffee, no room service

wifi somewtimes worked and sometimes it didn’t, it apparently had some certificate issues

perfect except the laundry it’s too match

had such a spacious room, my kids really enjoyed staying there

no much choices on room service menu and not great quality food

rooms were really clean and comfortable. breakfast delicious.

the breakfast was excellent the wifi was very good the pool was nice &

also, i expected to have a gym in the room

friendly staff and a really excellent breakfast with lots of choices

gym only opens at 8am making it difficult to get the morning routine in

hotel in lisbon for stay in average money rooms are big they have very good staff gym is also

excellent and quick bar service

got a complicated bathtub-box after the first night i got a room for disabled people above the laundry/kitchen

no laundry service, noisy rooms, ac not working

location (close to the metro, laundry services and supermarkets), the room facilities (the availability of a

bit more option on breakfast will be great

there was good wifi

the laundry service was very good and cheap

laundry

one is requested to send clothes in to the laundry for ironing

-room was good. -there is a bar. -wifi is very good.

they don’t even give room service

noisy. had a room at the front above reception. laundry truck delivery at 2am!

there was no laundry service during the stay (they told me to go to the laundromat down the street

lovely reception & bar area

thing is the coffee is always cold ( breakfast) and the room service is not very good

enough light in the bathroom, could have used bigger windows, room service for refills on coffee/minibar was on

could have used more hooks and bars in the bathroom to hang towels, clothes and our laundry that we had handwashed

a t-shirt mildly damaged in the laundry process was fussed over and made right with a complimentary bottle of

laundry service was a bit costly

i have spoken to staffs from reception, restaurant, bar, spa and cleaning ladies and everyone were nice, polite

check-in and room service on time

forcing guests to use laundry service just for ironing is not pleasant at all

the laundry service was expensive for what we had better off going to a laundry matt near by

strange part is if we gave something in laundry then we need to go to reception for picking it

laundry of

i like the gym and the bathroom as a bath tub witch is very practical when you travel with kids

the hotel laundry was too expensive(lisbon was our 1/2 point laundry) but they helped us find a nice, clean

left my laundry to be collected for 2 consecutive days my request was simply ignored even after filling out

instead you had to fill in a form for the laundry service to do this on your behalf at a cost per item, which

the room was big and clean the room service was fast

wifi connection rather weak.

window overlook other people's apartment and hanging laundry

we also wanted to get our laundry done so we found a pick up and drop off service and the reception didn’t

breakfast is quite good too and there was a laundry shop right next to the hotel, very convenient

the wifi worked well

quiet hotel, good gym, nice neighborhood

i'm from the hotel business also and know that sometimes housekeeping staff smokes near the laundry and bed

from gustavo and bruno at the bar where we had our pre-(and post) dinner cocktails (super bartenders with

room service

easy and fast checking in and out room service was great, easy to order, fast and very tasty food overall a

stated we had an upgrade to our room, we had a standard room, no chocolates, slippers, gown or kitchenette

cleaned every day, fresh towels daily, cleaned up after our toddler made a mess, even did her laundry for free

staff at reception, the privacy, close to public transportation and restaurants and markets, laundry,

laundry

we did the laundry service and it was great.

wifi works good

it was noisy at night, like they are doing laundry at night or there was elevator - no idea, but very disturbing

wifi good

it was a nice treat to have breakfast included

i was then able to sit in their restaurant and use their excellent wifi for an hour before my driver arrived

wifi working perfectly

the reception staff luie and bar staff luie were both very friendly and helpful.

gym was terrible: not enough equipment (no weight-lifting possible) and tucked away in an odd place

wifi was very poor in room but it was good in lobby

breakfast facility was on floor -1 and it was a bit dark and depressing without windows gym was

breakfast was great

like the staff where helpful and kind and the location was perfect near metro station and laundry and supermarket

right in front of an underground station, and it’s next to a grocery store and a laundry service

wasn't a big problem, but the mini bar was empty, and i wish there were options to eat at the hotel by night

came around 1145am and requested for early check inn but the staff was reluctant to give an early check-in,

comfortable beds, very clean and good breakfast buffet

wifi worked very well, breakfast very good too

underground parking

parking with elevator up to your room

wifi speed could be improved

would have liked a safety bar at the windows

only things i didn’t like was that i found the wifi did not always work and it didn’t work in every part of

family room for two adults and three kids

everything (without wifi ;)) were ok

wifi without any problems

poor wifi (on the top 5th floor). the breakfast could be more varied.

i was having a problems in my wifi signal so i told them and they directly moved my room where i got an

to stay in this hotel because of its location, nice and well equipped bedrooms, great buffet breakfast and

location, friendly stuff, the room was big enough and clean, breakfast was good, good wifi connection, close to

easy to walk and very friendly with kids, will definitely stay

public area with bar and seating is a little soulless, so no reason to linger there before or after going out

the breakfast could be a bit better

maybe you could improve a bit the breakfast offering

everything was good location near the metro breakfast is great room is great no complaints

good wifi signal

very good reliable wifi

hotel provides very slow cleaning service, however there is a self laundry services 2 minutes from the hotel

plase, nice room, esay to any transport, great location, groceries store very close, laundry close

great breakfast, close to the metro,really good beds , wifi very fast and easy to connect.

front desk was super helpful and worked with the bar staff to get us set up to watch a canadian olympic hockey

breakfast was excellent with a good selection available despite covid regulations, which were

laundry service was expensive

modern, comfortable, stonking wifi speeds 100/100, nice helpful staff, clean, great location

there is a lovely rooftop pool that we were allowed to use even after check out

rooftop pool was great with supplied towels

room was clean and serviced daily, the white hotel theme and wifi technology for the doors sets it apart from

we also had a delay with the laundry service and had to ask about our clothes multiple times, always faced with

walking distance to the mall, many restaurants and cafe as well as laundry shop

everything is in the details: the gym with technogym equipment, clarins products in the bathrooms, the relaxation

perfectly clean rooms, and spa area - actually each part of the hotel was perfectly clean

spa and wellness facilities and adult outdoor vibe thinking it was adults only but there were kids in the indoor

and because i stayed few days , there’s no towels from the laundry room

the city location is good, the hotel room view was to the roof of the first floor and to the laundry room

gym, sauna and car park

the location is great, close to center and 2 shops nearby! and really nice breakfast included!

nice and clean. super friendly and has a gym. great location too.

no laundry facilities

the breakfast buffet was a highlight

the breakfast was amazing, with a great variety and fresh options

stunning the staff at check in were friendly and efficient and quickly sorted an issue with the wifi

wifi never could log in

also there was a self service laundry nearby

166 euro for laundry that cost 60 euro, they left the laundry receipt on by mistake

swimming pool and gym

are not flexible about kids older than 3y sleeping with parents - we needed to pay 60 euros more daily for room

kids loved the “super cool” room