i loved the pool and the chickens (not to worry, there are no chickens in the pool)

enjoyed a good supper & breakfast

breakfast was wonderful and you won't be needing a big lunch on your next stage ud83dude0a 5

the dinner and breakfast were so lovely

only thing that i wish could be better is to open the restaurant and bar early

even did our laundry

we also had our laundry done for us as a delightful treat rather than having to wash it ourselves in sink

and also prepared a very early breakfast to allow me to leave

amazing and delicious breakfast (try the

breakfast and dinner were excellent, taking care of all the details

parking could be hard some times

wifi did not work well most of the time, and during the last night and morning was not available at

restaurant very limited to bar food and snacks but quite ok

the breakfast, the view, the staff. the city, everything was excelent!!!

breakfast great quality with lots of choice

hotel management shoud inform laundry services to discard overworn linen

service at pool was slow, girl was surly. carpets in bar needed cleaning

booked this hotel specifically because of the spa and gym

there is not enough parking area.

didn't use pools, but the outdoor pool was very beautiful

there was street parking

it's got free parking on narrow streets nearby

croissants but a very good breakfast very nice staff just what we needed after 33k walk everyone lovely staff

friendly staff lovely fresh rolls for breakfast

the wifi didn’t work

had a good breakfast and loads of parking for our motos

fashioned interior design outdated furniture ridiculous bathroom no mini bar , in fact no nothing; not even a

location, good breakfast offer, parking space and nice staff.

breakfast was good...no complaints.

location, facilities and excellent breakfast.

nice swimming pool, good beds and equipped shared kitchen

nice swimming pool, good beds and equipped shared kitchen

as mentioned in the description it has a shared kitchen but we were unaware we had a shared apartment

kitchen / living room is shared with other people.

pool, staff and room

a little bit old furniture-bed not many selection at buffet breakfast

no parking was available.

quiet hotel modern spotless room lovely breakfast i arrived very late nothing too much

needs more hot dishes for breakfast. wi-fi often does not working

refurbished rooms. super clean. comfy room. decent breakfast. plenty of parking onsite.

there is a laundry service, but that is a same day turn around if you submit items before 9am

they were also very helpful with the laundry service

and secure parking

good location good outside parking comfortable beds and big sized rooms nice breakfast area

gym had only 1 treadmill and that too was filthy

think that the breakfast could have a little bit more variety and to fix the bed wooden supports cause every

breakfast was a bit poorly, can be some fresh vegetables

would have liked espresso in the morning with breakfast

car parking, price and breakfast. helpful staff.

car parking, price and breakfast. helpful staff.

decorated, lovely bathroom and walk in shower, lovely hosts made you feel welcome, excellent, breakfast was nice

even though i emailed beforehand saying i was vegan, there was no real vegan options for breakfast, so that

helpful staff and delicious restaurant and breakfast. was modern, clean and had a lift.

good food downstairs in wine bar too for dinner

room, the staff, the breakfast, dinner in the restaurant, the lift, the roof terrace, everything basically except

they also have a huge beautiful pool

there is a nice pool area just outside the rooms where we relaxed in the sun

fantastic pool

lovely air conditioned rooms and pool. great hosts and breakfast.

nice pool areas and restaurant recommendations and bookings superb locally

secondly, i left my laundry in the bag in front of the hotel door with the laundry document properly filled up

the girl bringing back laundry noticed that my robe was too small

beautiful hotel in a beautiful location. love their spa and pool area- their staff is amazing.

the gym is excellent and very well equipped

the gym is also great and with a gorgeous view

no kettle. no iron to borrow. was told to use the laundry services which was chargeable.

no basic amenities such as iron and iron board (staff said they only had laundry service, which was very

they don't have any iron for the clients, and instead they offer a laundry service which is very expensive and

réception staff were not particularly friendly no iron available, there is a (quite expensive) laundry and

your only option is to use their laundry service which also takes

breakfast was very average

i have to mention separatley the excelleent breakfast with fresh orange machine for pure juice, nice coffee,

it's close to train station, shops, markets, restaurants and other entertainment for adults and kids

breakfast was very limited to few option.

they do have a breakfast you can purchase for 8euro

good hotel would stay again it even had a gym

had a restaurant and bar and all things to make the final stop before heading back home after a long vacation

wifi - didn’t work/incompatible with all our devices - and i really needed it!

to the airport, very comfortable, very clean, restaurant on site for breakfast, room service, super reception

restaurants and bar on site

charges for laundry were unbelievable - we were charged $100 for 4 days worth of clothing for 2 adults

i’m used to unscented laundry soap

need more lifts, and a rooftop bar would be the only thing missing

lima allowed an amazing set up for the perfect night plus he went above and beyond by giving us late check out

the staff both on reception, in the restaurant and bar were so professional and helpful

we had a very noisy room with a baby (we assume the laundry facility was next to our room).

they also have 24hr room service if your checking in late like we did

the waiting it take up to an hour when you request for a room service

the rooftop bar is nice but if you want some traditional portuguese food make your way tjbtbe lounge and you

we liked everything. modern facilities, location, pool, staff... all was great!

great breakfast and laundry service staff were very helpful.

more veggies for breakfast :) they did not have any irons - so we had to use staff laundry room

room service didn’t respond. never called back. had to leave hotel to eat.

perfect breakfast

the hotel has a nice bar with good snacks

if not in the city, it still had plenty of facilities close by like shopping mall, restaurant, laundry etc

the outside laundry company who fail to follow instructions

to ask 3 times for laundry service because they forgot it, towels and bathrobe were bad because they had a lot

rooftop bar and pool a nice extra especially in the sunshine

room was smaller than expected. room service not available after 11pm

laundry service is a joke

wifi wasn't available in the floor

breakfast was amazing

ev charger cannot be used by a foreign traveler, as it needs a local gas station card that foreigns

always consistent so far: amazing staff: everyone (from people in the reception, to people in the breakfast area

breakfast was lovely

housekeeping banged my door at 12 noon despite requesting a late check out

proximity to airport. early check in

we were surprised to find we had a private balcony with a great view and we were able to get a late check out

quiet, clean, comfortable, good wifi, good (free)breakfast, free shuttle to airport.

i then tried to find a place in the lobby to open the suitcase, knowing fully well my dirty laundry and undies

there is a plaza just few shops away and has a supermarket, hairdresser, laundry and some juice/coffee shops

close proximity to metro, laundry and supermarkets

we used the laundry service, we are very pleased with it

they didn't explain how the laundry service works

laundry service is not working

(last time we had a room above- i guess it was the cleaning/laundry department or whatever space-so there was

room next door was a laundry at 0730 it start to vibrate for 15 minutes walking me up and i was hoping to sleepin

large, comfortable room available for early check in

the breakfast buffet was outstanding and the room service menu was really nice too

not possible to borrow iron, only chargeable laundry service, poor breakfast

plenty of establishments nearby for your needs, including supermarkets, self-service laundry, restaurants, and

rooms, feels like a proper hotel with all the facilities you would want including a spa and gym

excellent breakfast with fresh fruit options, clean and joined up rooms for kids and parents.

the staff in the bar area and the staffs in the restaurant was very friendly and attentive

noisy in the day times and also we could hear the laundry machine in use at night time

the neighborhood had a grocery store, pharmacy, coin laundry all in the block

steps from metro, close to grocery, laundry,restaurants

the room was closed to the laundry or something that was always to much noise

supermarket, bank branches (atm), fresh produce shop and laundry next to the hotel

the hotel could provide kettle in the room as i missed that which other hotels have and as well laundry

10th floor is a little mustier, and perhaps shared space with laundry facilities

breakfast is good, the room we got was very big and with a new tv the room service is good and

the room was spacious and the sofa bed setup for the kids was good

the hotel bar was inexpensive and the foyer had a nice ambiance and a gift shop selling various items

the airport and to the city within walking distance you can find coffee shops, restaurants, self laundry and

please have a laundry service. i had to wash my clothes in the shower booth.

is no bar as such, more like a self-service dining area which could do with a bit more life

the roof top bar gives you a beautiful 360 degree view

and its 24hours room service food

reasons); tiny rooms, a terrace that overlooked the back of apartments where residents hung their laundry

wifi is very poor

want to extra charge for kids bed but i didn’t order it in booking and they allowed to book with small kid in

breakfast, swimming pool, the room and all staff ud83dudc4cud83cudffb

spa area ( swimming pool, jacuzzi and the fitness center) are paid apart, unless you’re staying

comfortable, clean and quiet rooms. close to a supermarket, metro station and a laundry shop

us after one night after we complained but to put paying guest in a room located next to the laundry room isn�

didn’t use mini bar but convenient to have

you stay with a pet for just one night, the fee 25 euros a little bit much, but we understand the hotel

the food ordered with the room service was served cold

stuff,helped me with laundry quickly even if it was after 5pm

iron not available in room although hotel has paid laundry facility

location, efficient check in, flexible with late check out

it was clean, beds were fine, the wifi worked, bathroom was a decent size and had some basic toiletries and a

we would appreciate if the rooftop bar opens a bit earlier (just a suggestion)

the hotel has laundry services that you can pay to have your clothes ironed

it as various things pool , restaurant , the breakfast was delicious

poor wifi connection

a swimming pool for utilization of the guests

telephone in the room was not working so room service or asking anything at the reception was out of the question

were still cleaning the neighboring bedrooms when we checked in so it was like walking into a laundry

lots of restaurants close by, as well as laundry and convenience stores

the laundry and towels were new and clean. the room was clean.

laundry service was very efficient

the wifi also worked quite well, which is nice

hotel in lisbon for stay in average money rooms are big they have very good staff gym is also

very professional staff great breakfast

good location, free parking, excellent breakfast & friendly staff - perfect place!

fast wifi,

there was also a small gym which was well equipped enough for a light work out

one is requested to send clothes in to the laundry for ironing

laundry

the laundry service was very good and cheap

wifi was good

tiny room, uncomfortable bed, no room service all for a pretty high price.

perfect except the laundry it’s too match

bar staff were fantastic as were the front desk

the rooms were basic, and the top pool was a kids attraction

of the staff were fantastic, from reception to the restaurant and bar staff

kids loved it

room service for ice would have been appreciated

wifi works perfectly and is free of charge

also the bar tender where i went for dinner at their restaurant

the room was clean and tidy(timber flooring could do with a bit of tlc-was worn in places), mini bar was well

did not like the location there is no room service, the hotel looks outdated and

no laundry facility which makes it good only for a short stay.

good wifi connection and good selection of breakfast as well

wifi sometimes lost connection

they gave us a welcome coffee at the coffee bar when we arrived and then offered us a box breakfast when they

great location, very friendly and helpful staff, comfortable bed and good breakfast!

left my laundry to be collected for 2 consecutive days my request was simply ignored even after filling out

the hotel laundry was too expensive(lisbon was our 1/2 point laundry) but they helped us find a nice, clean

instead you had to fill in a form for the laundry service to do this on your behalf at a cost per item, which

very nice swimming pool, good breakfast,good stuff ud83dudc4c

good wifi. location

the laundry service was expensive for what we had better off going to a laundry matt near by

forcing guests to use laundry service just for ironing is not pleasant at all

laundry of

strange part is if we gave something in laundry then we need to go to reception for picking it

wifi was very frustrating, disconnecting and reconnecting continuously and just made it impossible

a t-shirt mildly damaged in the laundry process was fussed over and made right with a complimentary bottle of

laundry service was a bit costly

could have used more hooks and bars in the bathroom to hang towels, clothes and our laundry that we had handwashed

room service food which i had was not great, however the breakfast and dinner buffet in the

room service options and food were poor.

i'm from the hotel business also and know that sometimes housekeeping staff smokes near the laundry and bed

our room had a small kitchenette, microwave

ordered room service and it took an hour and a half (we only requested some coffee)

small things: no outlets by the bed, wifi really slow during peak hours, soy milk wasnt available every

not order room service, the food was horrible (especially the hamburger), it’s expensive and there’s no

there is no pantry in the room which makes uncomfortable situation with little kids.

the hotel is clean and comfortable. room service is very good, specially the breakfast.

breakfast was very good...loved the cakes. kids enjoyed playing the piano.

an issue of health & safety with my young grandkids

the snack bar just in the restaurant was really nice, the food was excellent, and very inexpensive

location (close to the metro, laundry services and supermarkets), the room facilities (the availability of a

no laundry service, noisy rooms, ac not working

got a complicated bathtub-box after the first night i got a room for disabled people above the laundry/kitchen

- the wifi signal could be better

bit more option on breakfast will be great

parking, room & bed were comfortable, staff were so nice

strong wifi

if breakfast was available 1 more extra hour

*wifi a little slow at times

the coffee/cappucinno for room service was bad

we did the laundry service and it was great.

cleaned every day, fresh towels daily, cleaned up after our toddler made a mess, even did her laundry for free

laundry

staff at reception, the privacy, close to public transportation and restaurants and markets, laundry,

nice breakfast and lovely breakfast staff

there was no laundry service during the stay (they told me to go to the laundromat down the street

noisy. had a room at the front above reception. laundry truck delivery at 2am!

the reception and bar staff where excellent

clean and functional, good location. helpful and sweet staff. no issues with wifi

more gym.equipment

window overlook other people's apartment and hanging laundry

breakfast is quite good too and there was a laundry shop right next to the hotel, very convenient

we also wanted to get our laundry done so we found a pick up and drop off service and the reception didn’t

gym is open only from 10am

breakfast was great, there were different choices of breakfast

and because i stayed few days , there’s no towels from the laundry room

the city location is good, the hotel room view was to the roof of the first floor and to the laundry room

breakfast was great, lots of different food you can get - there is also coffee, tea, fresh juice,

the gym is the very well equipped

rooftop bar closes very early. does not make sense to guests.

laundry was expensive

- great staff - perfect for family - very good breakfast - very clean

the bar area comfy and service great

used the gym which is well-equipped and has windows to the outside

room service timing

the bar area was also very small

wifi signal in room was low

i didn’t like that the bar wasn’t open 24/7 - i love their service and carioca!

i was having a problems in my wifi signal so i told them and they directly moved my room where i got an

room service is fast, staff are nice

laundry service was expensive

hotel was really nice for 3*. it looks luxurious and it has a pool on the roof.

staff were extremely helpful and friendly. wifi was excellent shower was amazing

there is a roof terrace, which has great views of the city and a pool

pool is smaller in real life than it looks

also: we were charged laundry by mistake and had to get a refund

the bar very nice and the buffet, sublime

though the facilities didn’t have much to offer kids, the big green open area next to the pool with lots of

staff member in tapas bar very friendly. clean. good pool.

gym. could be better

we also had a delay with the laundry service and had to ask about our clothes multiple times, always faced with

walking distance to the mall, many restaurants and cafe as well as laundry shop

the facilities are incredible & spent most of our lisbon trip in the outdoor pool area that has a fantastic

limited healthy cereal options at breakfast - sugary kids cereals or cornflakes

we opted for room service and were so glad we did — the restaurant team were superb

also there was a self service laundry nearby

166 euro for laundry that cost 60 euro, they left the laundry receipt on by mistake

kids loved the “super cool” room

location and close to subway to get around staff very pleasant great room with comfy bed, free wifi and

pool and gym area, good size room, lovely bar area

we requested, from hot water for coffe to electricity adapter, they do everything here- laundry as well, i will

the wifi worked well

-wifi was exelent

sometimes the wifi was not working very

no view to the outside simplistic wifi never worked overpriced

hotel provides very slow cleaning service, however there is a self laundry services 2 minutes from the hotel

plase, nice room, esay to any transport, great location, groceries store very close, laundry close

reception , possibility to work remotely with excellent wifi, room essential but perfectly functional and perfect

were several breakfast options which is nice

breakfast was excellent with a good selection available despite covid regulations, which were

i have no idea, i have not used the restaurant! the services are good, laundry is fantastic!

when i requested an iron, the laundry staff came and picked up my clothes to press it themselves

an unpleasant smell in the room, maybe because it was on the eighth floor, the same one where the laundry is

there is a living room for guests and a laundry available

was in a room closed to the laundry and it was impossible to ignore the noise earlier in the morning

it was noisy at night, like they are doing laundry at night or there was elevator - no idea, but very disturbing

the day before arrival we received a message that there would be no room service because of covid measures

it was very very clean- every day room service was doing great job

very good wifi and breakfast

at the reception, very good and rich breakfast, very clean room and very clean bathroom, good wifi

a small refrigerator in the rooms would be great and a self service laundry would be amazing.

the only things i would add are vending for drinks and snacks and laundry for the guests to use

from the front office to the kitchen staff and housekeepers

nice room ,breakfast ok, fast wifi

and comfort of bed and bedding; appliances and plugs (multiple); good wifi; good situation & size of tv and

-wifi is terrible -toilet and shower is súper mini

poor wifi (on the top 5th floor). the breakfast could be more varied.

good wifi

facilities need a bit of work, wifi signal was almost non-existent.

the wifi could be a little bit slow but it was still very handy to have access to.

like the staff where helpful and kind and the location was perfect near metro station and laundry and supermarket

right in front of an underground station, and it’s next to a grocery store and a laundry service

had to change rooms due to very poor wifi on level 3 but staff were very obliging and helpful about moving

wifi connection was not so good

the gym is unreal!