brown, yellow and red stains, the front desk person was alone so she wasn t able to check the laundry room

the pool n breakfast lol

the pool n breakfast lol

there is wifi

free breakfast, wifi and parking

towels, when i asked for more, they wanted the ones we already had back, i had put them in the laundry and

laundry in the hall ways, no breakfast like promised and no coffee

had free breakfast and it was a amazing site for us and the kids

no wifi or breakfast even though my receipt confirms both were available room had not been vacuumed in

was full of bed bugs my kids got sick it was disgusting

broken ventilation in bathroom, leaky faucet in bathroom, still haven't seen the continental breakfast, fridge

bed was queen with roll off side unless you sleep in the middle one side , not the breakfast you jump up early

woke up too late for breakfast room are nice and bed are comfortable

and there was no continental breakfast anymore

breakfast options were poor, but i didnt hav high expectations

pool water was cold and the hot tub needed cleaning

to covid19 they did not serve breakfast, but it was included in the room price

free breakfast

sadly no breakfast or pool because of health mandates from covid19

if you get any promotional deals please include me so i can take advantage of the pool area when it reopens

fitness center, laundry were closed

we first arrived the wifi wasn't working, it started working at 2 am and it had good connection

plenty of parking

staff was friendly, 2 miles from my home, it was clean the breakfast was on time

friendly staff, very clean rooms, and breakfast was amazing, loved our stay and will be back again

parking was plentiful

pool was closed

wifi wasn't reliable

wish there was an inside pool however it wasn t a deal breaker

kids running in hall way late at night.

laundry is not available for towels or washcloths after 3 pm

liked that i was able to do my laundry and it didn't cost me a fortune

was a lot of unpleasant activity going on in the parking lot

wifi disconnects after so long and you have to sign back on again

if you have pet allergies don t stay dogs, and cats are every where

fireplace glass hadn't been cleaned in years with cobwebs

price. stocked kitchen. clean

super friendly and helpful staff. nice kitchen in the room and a complimentary breakfast.

loved the style of the room with a fireplace and patio

manager went out of their way to upgrade my room and also give me some free fire logs for the fireplace

room was nice except the bathroom sink needed some work. didn't have access to the laundry room.

the kitchen has an oven and dishwasher. just like living in a nice apartment. love it.

lots of space and kitchen area

liked that it is pet friendly

free parking, internet, breakfast and showtime channel

i like the fact that they had somewhere that you can go wash your clothes which is called the laundry room i

however, when i returned to front desk, they had me follow them into the laundry room to put in the dirty hamper

i didn t get in the pool any of the days because their were so many children in

have to get in the pool early if its the weekend because there are too many kids in the evening maybe have a

didn’t get the chance to get into the pool because it was so many kids

did have a couple issues with laundry /vending services but nothing major

have a pet rule that we could not leave our dogs alone in the room unattended

like the pet policy and the room was clean

pet friendly and free morning coffee

i liked that it was pet friendly.

bed and pool

staff very pleasant. clean, and plenty of free parking. location was great!

i didn't like the loud music, the loud guests, nor did i like the kids running through the hallway

no breakfast or pool

the pool wasnt as big as it looked on the photos.

great friendly staff - rooms were always cleaned and supplied - very good breakfast - laundry and dryer - good

laundry facilities good

the huge snow storm and then after it stopped, they could have done a better job at cleaning the parking lot

took 10 minutes to turn left out of the parking lot

free wifi

i liked the onsite laundry room

the location seems to be built for extended stats but there is no laundry facilities

was a family in rooms 220 and 221 who weren't controlling their kids or their dog

i found fountain in front of the gym

other guest with kids were running around the halls and knock on doors randomly

everything because of covid 19 why haven't the price drop of the rooms ,we can't get in the pool , your only

more parking spaces

property was very up to date, very clean, staff was awesome! large rooms, great breakfast

breakfast/ juices

clean, spacious and hot breakfast

pool fill level was oddly high

breakfast, nice to have a pool

staff are friendly especially the kitchen staff - niran, which she is very diligent and hard work to keep customer

kids playing hockey in the hallway.

very clean, good location, variety of breakfast choices, nice outdoor patio, nice clean gym.

the laundry room was clean and machines worked well

pool is closed, high wait time for laundry, terrible breakfast in a to go bag

doing laundry at the time but the great gentleman at the desk did his job with professionalism

do not have any complaints, just if we could get more items in breakfast

breakfast with eggs bacon bagels etc

and fair they treat you like family quietly peaceful place easy to park no long wait time clean laundry room

my kids was able to get in the pool whenever they liked to

had an icy parking lot the morning we were going to leave

with covid19 i think they can still sit out grab and go breakfast or dont include it in the pricing to book the

you had to get a new key for the pool and gym each day

the work being done to the parking was also very inconvenient and poorly timed for the weekend

easy access and parking

did not care for yhe breakfast.app

comfortable, nice staff, great breakfast.

however, i had requested late check out, and she had not bothered to look before calling my room

there is an on site laundry facility

example where to do go for laundry where to get snacks from to exercise now it s my turn

liked how i was able to do my laundry for free, they had 6 washers and dryers for guests to use free of charge

location, comfortable bed, laundry facility.

especially the little store and laundry

the laundry is in the hallway outside of my room

laundry and ice a plus

smelled like fresh laundry

room was near laundry so we heard the dryer until late.

no change machine for laundry

the pool was full of kids with no adult supervision. the checkout is a little early.

the pool was closed, but not much the staff can do about that. management?

the breakfast was hot fresh and

the view of the parking lot wasn't great

loved the breakfast! the experience is always great, that's why we come back every year!

the gym has very minimal equipment, and the laundry machines don't work if the internet is down

there is laundry in house, which is very convenient

you have the option of doing your own laundry at $3 to wash and $3 to

collect the old ones and give them to the staff to receive new ones, a sign was noticed in the parking lot, the

kitchenette

this location is far from home and they didn't serve breakfast due to covid-19.

pool breakfast

i had a kitchen counter and cabinets in my room

the location was fine, but there was no breakfast.

sam gave me a good room with a king size bed, tables, kitchen counter and sink with cabinets

was a nice selection for breakfast

breakfast was amazing

pool was super small and pretty sure we saw several prostitutes in and out.

i wasn't informed about the pool being close prior to me booking

-tiny pool. -boring facility, breakfast and room; not special for the price; very basic.

breakfast was very horrible

breakfast can be a little bit better

the kitchen and the utensils for cooking

pool. room. staff

during the checking in process, we requested the temperature of the pool, none of the staff knew

cost of the laundry detergent and no bacon for breakfast.

parking breakfast ok, sufficient enough decent location to shopping, food & laundry facilities although there

liked the full kitchen and sofa

surprised about breakfast because it had a kitchenette

the kitchen.

breakfast, is not the best. no microwave to heat anything up.

the breakfast was very good too

pool was entirely too cold to be enjoyed by children or adults

breakfast was not very great

the breakfast included a nice selection of simple and filling items

staff, good size comfortable room, solid breakfast, great towels, and clean self-serve laundry room

spa tub jets didn't work.

the spa tub was nice and big enough for 2.

elevator out of date didn't work well jerk between floors. parking lot needs soon help also

i liked everything but breakfast and the spa in the room

laundry and where it is located etc, signs in the laundry need updating and only 1 washing machine

was laundry outside our room on a cart

very accommodating, laundry on site which was great

didnt like that the pool and spa was still closed

staff were friendly & helpful, but the hotel was under some renovations & parking seemed limited

staff, good size comfortable room, solid breakfast, great towels, and clean self-serve laundry room

staff, good size comfortable room, solid breakfast, great towels, and clean self-serve laundry room

enjoyed the in-room spa tub

breakfast was good. staff very friendly. easy check in.

staff and enjoy the hot breakfasts

it would be nice if each floor had a place to throw dirty towel - like a laundry bin near ice machine or elevator

very clean and spacious rooms! nice location and amazing breakfast in the mornings.

not enough handicap parking. have difficulty walking; had to walk too far to lobby.

no room service! the room was not cleaned the entire 3 night stay. not good.

breakfast was the best i ve had at a hotel

the spa bath was generously sized, which was a significant advantage

wonderful place to stay great atmosphere fun staff beautiful pool and excellent hot tub

parking lot was not plowed slipped on ice and snow in parking lot

breakfast was good

was very clean and had a wonderful hot breakfast bar as well

laundry was expensive

laundry on site in lobby

my pillow from home and it took two hours to retrieve because they advised it was mixed up in laundry

good parking and laundry on site

it had a laundry and the clerk was nice

parking area was limited for the amount of cars that were there!

parking was lacking convenient spaces

too much chlorine in pool

pool they use to much pool chemicals

loved how beautiful the view i had the breakfast was amazing 5-star hotel best one i ve been to

laundry wasn't working

above the heater was stain black, the cleaning staff did not clean the room, i have to go to the laundry room

receptionist guy armani used bad worrd then kick me out with my wife and kids because we paid late

room and parking lay out were decent

brightly lit and convenient parking area. also a feeling of safety.

we had to buy our own laundry soap because the front desk told us they didn t have any

breakfast was basic. wifi was a bit slow in parts of the hotel

room was located across fro pool and fitness room

not much boat parking

property was clean inside & out, the staff was friendly & helpful, the breakfast was excellent & the location

so loud when kids were running up and down the halls, everything echoed

loved the pool and gym hours

the pool. i brought two eight year old girls and they couldn't get enough of the pool.

the pool was great for my little one !!

the baby pool

friendly staff, clean, great comfortable beds, large rooms, breakfast offered any choices

bed, plenty of pillows, large shower, great breakfast served safely during covid-19

the pool was very cold and the shower

the pool being closed

no pool.

having access to the laundry area where there were 4 washers and dryers

exercise room was extremely hot with laundry room attached & thermostat was not on for ac & unable to get it to

only negative was the laundry area

having the kitchen and the manager's buffet and free laundry

room had some broken equipment and the guest laundry facilities seemed to be vented into the workout room

but it would've been nice to have a microwave in my room and a laundry facility for guests

the bed sheet also had a corner of dried blood splatter (maybe laundry didn't use spot cleaner before washing

clean pool, onsite laundry facilities and coffee is always available in the lobby

kids loved the cookies and pool

wasn't helpful and somewhat rude when i had tobcallb3 times for the wifi

room, pool, breakfast

no meat at breakfast time

no golf channel on tv

i dont like that the spa tub jets dont stay on. they on a timer.

things were good,clean,quiet,parking lot lighting was great

it has a laundry room and vending machines

left a lot to be desired as did the laundry room

in the way she helped me find a room close to the front door yet away from the hustle of the laundry room

recreational marijuana is legal in michigan, so the parking lot and area outside the entrance smelled like pot

no hot breakfast.

hotel is close to work; there are on site laundry facilities, the king-sized room has a sofa and a

; you can tell, and the breakfast bags are so cute and have lots of healthy treats and goodies in it

were people roaming the parking lot and sitting in their doorways offering sexual services, i was very uncomfortable

pool was nice, staff was friendly, beds and bathrooms were very clean.

due to the covid-19 breakfast wasn't served.

not working - veding machines and laundry only take quarters and when asked to make change i was told to drive

didn t make it to breakfast

breakfast selection could have been better such as variety

kids enjoyed the pool and breakfast

kids love the pool

it was very clean! from the room to the public areas and pool, everywhere we went was spotless!

the breakfast was also very good

no vanity mirror in bathroom. kids stomping around above me after 10 p.m.

didnt like the breakfast eggs, sauages, and oatmeal

no vanity mirror in bathroom. kids stomping around above me after 10 p.m.

beautiful bathroom and closet combo! was very clean. laundry room was clean and new machines

not to mention free breakfast, pool, whirlpool, 24hr fitness center and guest laundry, conversation dining area

they had kids in the suite above us and they did nothing but stomped on the floor

the pool and hot tub were open and it was glorious

she loves the pool

i was on the main floor right across from guest laundry and hotel staff room

it was just weird and they also should use bleach or some type of laundry detergent someone can smell because

i went to laundry room to start mine

maids, laundry staff and anyone trying their best to keep this hotel afloat

the pool smelled like moldy laundry

gym

clean clean clean a working clean hot tub, great courtyard to relax at, great bar and food!!

swimming and gym areas were very nice as well

the snack bar is always fully stocked as well if i want something to nibble on rather than a full

we were greeted and was offered any floor because of our little ones we asked near the pool and got a room 3

hotel was very clean and affordable and had a coin-operated laundry room

the hotel is full service with bar/restaurant, pool, sundry shop, laundry

have ample parking and a cover breeze way

wifi this will make me not come back

we stayed in the one roomand then i went to go use the microwave and electric in the bathroom and kitchen

free laundry, bbq grills outside of gym and indoor pool

the laundry

breakfast was great

the variety of breakfast options were very good.

free laundry, bbq grills outside of gym and indoor pool

no guest laundry. no breakfast.

great room, friendly staff, nice bar area.

rooms were decorated really nice, dimmer switches for all the lights, weight room, and the pool

bar staff was impeccable

was wonderful the pool was excellent clean and warm

kids knocking on our door and running we told them to stop and they didn t do it again

i did not get what was advertised. room service

parking area too cramp

no free wifi

was supposed to be a mini vacay away from kids, but not very

i like when they include laundry service for free for us, they got all you need.

staff was very attentive from the front desk, to room service pesonnel to the valet parking attendant

hotel was lovely on the outside and lobby and bar area

the wifi did not work.

was a dirty tray of room service food outside my door when i checked in and checked out

a hotel in an affluent area i would expect a better breakfast

breakfast was very good, many selections. staff was courteous and helpful.

the option to visit lifetime fitness since their pool is closed.

hot breakfast and dinner, indoor pool and hot tub

com sold me a free breakfast but the hotel said they do not do free breakfast

no laundry bag

no breakfast remodeling no laundry no pool to much stuff out of order.

at times took a long time to respond to needs - we wanted some extra laundry bags brought up and it took well

had a room that was by the laundry for housekeeping and could hear the washer and dryer every night and early

excellent pool, breakfast and room

i also had an issue with the dryer while using guest laundry but was offered free service from the staff laundry

my only suggestion larger towels in the pool area.

parking was sparse and inconvenient due primarily to lot repair work.

room size and price pool and hot tub

staff amazing and the best part about it all they even make you make reservations to use the pool for a hour

the laundry room, workout room and convenience store were clean, well-kept and helpful

super clean and spacious. great for pets. friendly staff. free laundry.

i liked the workout room, the availability of laundry facilities, and the availability of self service snacks

laundry room was free for guest

they have laundry, coffee, thea, gym for free

me another for the room to sit on even though the motel wasn't booked out), room had a 'smell', laundry was

had we needed it, there was a laundry room, and a small gym area

front desk people were extremely nice and helpful. free breakfast was nice too.

the free shuttle within a three mile radius.

there is a free shuttle service to take you downtown and airport , ect

the pool was great for the kids

my kids were trying to login to the wifi on friday night (1/14) however was unsuccessful

someone hit my car in the parking lot. not safe

room service tried to come in at 9am which in my opinion is way too early

what happened, but whoever entered the last name in the system for wifi username combined part of my first name

the stay was great but the housekeeper couldof done her job a little better if someone leaves laundry in the

the rooms all smell like dirty laundry or body oder

breakfast menu.

great location, friendly staff, clean rooms and a decent breakfast

great location! very clean! hot breakfast included!

i loved the laundry on the facility

rooms were tidy and we used both the gym and laundry during our stay

had laundry so able to catch up on washing, room was a good size and very comfortable

50 per half-hour load; laundry shuts at 10pm

and rude staff, not enough laundry for guess when there where times guess need more wash cloths and towels staff

and then walk to the opposite end of the building several times to wash, dry, and retrieve my laundry

reception nice. room nice. helpful lady in the laundry when asked for directions.

that the kitchen chairs needed spot cleaning.

one complaint: we didn't have enough flatware in our kitchen

loved the upgrade, room by the door to the handicapped parking space

the tvs didn t work no cable no laundry low toilet paper

fees that i did not know about until i arrived, the dirty laundry bins in the lobby area, the cleanliness of

it looked very nice on the outside. except for the broken motorcycle in thr parking lot.

people who they let hang around the hall ways and lobby and in parking lot at all times of the day and

throughout parking lot like a party from 11pm to 4am, people in and out of rooms wondering halls, lobby full

breakfast was good

lovely continental breakfast with lots of choices

complaint would be breakfast

i'm sure it was bc for covid safety. but i wish there was more breakfast offerings.

they have a communal kitchen area with simple breakfast and coffee options, but they are within walking distance

breakfast was ok

like that it was located close to great lakes crossings mall, top golf, downtown detroit wasn t to far

nice gym, great location.

breakfast/lobby area too close to rooms on first floor, virtually no noise insulation

maybe open the breakfast at 6am

clean, the bedding actually smelled like laundry detergent

no laundry facilities overall, would stay again

n cheese bites from room service were amazing

free parking or valet options, friendly staff, visible signage, comfortable room

dont phase out the mini bar lol

could hear sex opera through the walls, no laundry, carpet was wet, towel total was only 4, bathing bar of soap

garbage or dirty laundry in a room visible to all who had to walk past to breakfast

don't have drinking water, laundry, wi-fi doesn't work in the room

lying on your website about facilities at the hotel: it said that there is a restaurant, and a casino

wifi poor or non-existant several occasions

i did my laundry

should have small kitchen for lite sandwiches, burgers and fries, small

out of food in the kitchen which is ridiculous

air conditioning and very slow kitchen staff with few customers so we assume they were significantly understaffed

were told breakfast would be available in the morning but the kitchen was closed with no explanation

laundry no available ( didn t tell when dropped off/not on weekends)

no gym or concession store.

was amazing, including the coffee lady, the front desk staff, and the bar staff

no room service offered

thankful for free wifi, but the overall stay was more expensive than we prefer, especially for parking

could have a full time restaurant and also facilities for laundry

manager cathy was great in assisting us when we couldn t reach room service and ensuring our accommodations

the wifi is sketchy, coffee is terrible and outlets are not in good shape

breakfast was okay

at home forsure hotels rooms where amazing i got to room the king and queen both where amazing my kids loved

the space coming up for the woodward dream cruise and parking the truck and trailer space.

we could walk across the parking lot to one of somerset mall's stores and use the skywalk to go over to the

hotel bar closed at 10 pm

the modern, extra clean rooms, restaurant, service and parking and location.

we choose this looking for a little more upscale experience- we met friends in the (empty) bar and said it felt

everything was amazing and breakfast at

there was a bar directly outside that pumped loud music until 230 am. it was horrible

location cleanliness personnel view from my room wifi

excellent staff and they are genuinely pet friendly not pet friendly with a $75 whack

morning breakfast hosted by some great people

i love how late the bar and restaurant are open

met many other couples that attended the concert and we had a wonderful time in the comfortable bar area/library

hotel bar was soo busy we couldn't get a drink

wife and i arrived into detroit a few hours early for a detroit tiger game and aloft staff was more than

everything. food bar customer service and valet