my confirmation and a placard in the room stated that breakfast was included with your stay

provide at least brewed coffee and donuts for your advertised breakfast

breakfast

the continental breakfast was limited to waffles, cereal and milk

that they had breakfast bar, nothing worth talking about

ended up having to do my laundry late one evening and the guy at the front desk i guess thought acting suspiciousor

the pool was nice and the laundry facility was definitely a plus aswell

wifi was pretty much garbage

also, the wifi was awful there and we were without service for most our stay

close to home for a great getaway. was happy to find a pool.

customer service, smelly carpet, the continental breakfast was poor, no laundry room and the closed one was

my room was next to the laundry facilities so it was rather loud, but other than that i had no

housekeeping only done every other day so no new towels and laundry never take out

was well decorated, staff was very accomidating with early check in and late check out

i wasn't awake early enough for the breakfast

so close to the airport, available dining and laundry mat.

only 1 washer and dryer guest for the guest laundry...

i used the laundry facilities (1 washer/1 dryer) and glad i got to it early as someone else needed it

weren t any extra blankets available in our room, and there weren t any dirty laundry bags to put our dirty

laundry facility is good but there's only one washing machine and one dryer so having more than 1

told they raised the pet fee to $150 but honored the fee i pd

even cold breakfast from 3am to 6

size of the room and bathroom even had a small kitchen for longer stays, rooms are very modern, very comfortable

nice room good breakfast

the $75 pet fee was rediculous

we were adjacent to the laundry, so we heard those noises throughout our stay

clean and comfortable room with amenities such as hot breakfast, laundry facilities,hbo & airport shuttle that

love the availability of laundry facilities for guests

laundry on premises

we weren t able to use the pool during our stay

we needed more coffee cups and laundry bags and they brought them right to our room within 5 minutes

gym a big disappointment

very clean shuttle service handy

we did like that kids ate free at the restaurant for breakfast and dinner

at the front desk at night was absolutely amazing (had a room service issue) as was the gal during the day

laundry for guest was only one washer and one dryer and the room was super warm

i needed the laundry, but it was out of order

needed to do some laundry and there was no information about where the laundry was

as pet friendly but charged a $50 hidden pet fee and doesn t even seem to have a dog walk area with

to airport with convenient shuttle service

accommodations were very nice such as the studio set-up in the rooms for convenience, laundry room, etc

laundry

wish the vending machines were stocked and laundry room was more efficient

the laundry facility

the laundry room was nice and had plenty washers and dryers

wish there was laundry facilities for guests.

the lobby is in a hallway that used to be the laundry room while under construction

wish they would have had on-site laundry

she was friendly and engaging, staff was the shuttle driver and he was very personable and outstanding,he had

under construction, parking lot full of potholes, no long-term parking when told otherwise.

needed laundry detergent and they were out as well as many other items

flickered like there was some kind of electricity short, my boyfriend found a big toenail in the laundry bag,

that you had a pool for my kids.

food, bar, pool and fitness center.

close to mci with a 24 hour shuttle. comfy, clean and well appointed rooms are a definite plus!

guest laundry machines were dirty

mattress strewn on the front of bldg , storage laundry room exposed front of the entranceway

are clean, on-site coin laundry, small breakfast, friendly staff, shuttle service, and i really love that it is

laundry available on site

of all the woman today this morning just came up to me very rude telling me not to do my laundry it starts at

room did not have a microwave and there was no way to get change to use the laundry machines, which i think it

my husband watched him go to a hopper and dig through a bunch of laundry to find some towels for us

the free breakfast is the best inhave ever had.

free airport shuttle and park and fly offer to leave your car at hotel for $7 a day

internet wifi was not great but, could have been related to the storm during my stay.

great staff!! loved the sports bar as well!

clean, modern, easy access to airport. has a good restaurant bar on site. easy easy easy,

i wish the pool was a warmer temperature and the beds were a little more comfortable.

i were there so to say the turned on a lot would be an understatement the hotel restaurant and bar closed at 9

the gym was sad. broken equipment and no water in the gym was a problem.

with some table wear are useful,room is clean,the indoor pool is open,very good breakfast,good laundry

the laundry room was right down the hall

laundry onsite option was a huge perk

some of the dryers in the laundry area didn t work properly

it has a full size fridge which was nice because we were able to bring snacks for the kids on our two night

wished it had an indoor pool.

the pool was kind of small but it was in a nice little courtyard area, the kids loved it

very clean, friendly staff, great place to stay with kids with the pool and basketball goal.

kids were very disappointed

loved the clean and beautiful pool

liked the fact that there was a guest laundry

guest laundry was in terrible shape

with 2 small kids trying to sleep that was not good for us

the bartender was very nice

no hot tub and small pool

there was a laundry machine making noise in the morning right next door on the wall next to the tv and the

restaurant had limited menu and no room service but food was very good

location, value and convenient shuttle service.

didn t have time for breakfast as i had to leave before breakfast served but i did enjoy my meal in the evening

friendly staff. airport shuttle running 24/7. on-premise bar/restaurant. large room

the staff went way out of their way to get us quarters for the guest laundry, and that was very much appreciated

they did let us use the holiday inn pool in the same parking lot however

if you travel with a pet, beware! they do not disclose; however, they charge a $70.00 pet fee.

the pool is not a giant pool, but plenty big to accommodate

but the breakfast

was only 1 washer and dryer so i had to wait 3 hours to get my laundry in

room we were put in was next to the laundry room

happy hour was nice. kids loved pool. close to zona rosa.

my kids love the indoor/outdoor pool

early but my past experiences have been very good; i also didn't get to use the other facilities (gym, pool,

great location, room, pool, and gym.

advertised swimming pool, jacuzzi/spa

was very limited parking so we had to park next to a curb the second night

we rented this hotel for the pool and gym access, and we were highly disappointed by the water quality in the

could have just been from the kids in it but not sure

they have an indoor swimming pool, gym, and a laundry room

very easy to use laundry service as well

don t really offer any breakfast, it s mostly a frozen sandwich that you can microwave; - the laundry service

room was located right next to the laundry and the dryer was not fun to listen to that night

appreciate the early early shuttle

recommend this place it's convenient, they have breakfast, nice rooms, fridges n microwave, laundry

the laundry: dryer was out of order

left a small pile of laundry and have called they stated that couldn

room clean and well stocked with towels, nice breakfast assortment, close to everything, ice and laundry facilities

the rooms had a microwave, coffee machine (well stock coffee supplies) iron, iron board, desk, laundry bags,

the whole lobby area smelled like mildew because the laundry room was right there and they obviously have mildew

laundry facilities need work. but i was refunded.

clean room and laundry facilities and staff always friendly and welcoming

the laundry isn t free

not much offered for breakfast

there was nowhere to do laundry and we got snowed

used to have a jacuzzi tub out side but it blew a way in a bad storm and they have no geust laundry

room 104 shares a wall with the laundry facility & there was constant noise and thumping all weekend

very clean. good breakfast. close parking. close to interstate. good room layout.

the pool was closed

loud laundry carts being pushed through the lobby/ dining area while we were still eating.

good breakfast, very comfortable bed

pool was eh. rough and metal rusted out which shows not many use the pool but not a huge deal.

the fact that they actually provided breakfast was also appreciated

location is in a horrible area. lots of drug deals in the parking lot. rude front desk employee

they had a small office area were i could print off a few things for work and laundry facilities which i also

on-site laundry available, and staff provide free laundry supplies

they had laundry facilities down the hall on the first floor that were very convenient

fireplace in my room and nice swimming pool area and hot tub

everything was more than expected. parking was quite crowded, but that couldn't be helped.

laundry room had no change machine and the front desk would not sell quarters

all of the shifts had multiple tasks to keep up with, ie laundry to keep the pool area supplied with towels,

park consists of a larger water slide, multiple pools, a hot tub and a splash area for smaller kids with a

friendly staff, good location, kids loved the water park/pool area

park consists of a larger water slide, multiple pools, a hot tub and a splash area for smaller kids with a

was quiet and they also had a laundry room and everything was in walking distance to store to put in place

pool area is dark and uninviting

the pool was just what we needed and i was able to bring our pet.

better breakfast options

were able to check in a little early

the rooms are very spacious and they have a laundry facility

it seems that the coin operated laundry may have been out of order

it was quiet, clean and had a laundry for guests

the wifi was little more to be desired.

ok breakfast

broken laundry units

breakfast was simple- waffles and cereal. hot tub, laundry services were out of order.

parking lot was well lit

the breakfast was good and the handicap room for my mother who is 94 was great.

parking was abundant

a cheap room to sleep in head out or if you want to lay low for a few days it's great but the laundry facilities

parking lot looked right in my window so had to keep closed

parking,booking

people taking their pets out on property to poop but not picking up behind their pets

it was dirty and no wifi i was there for 30 minutes they didn't offer me a refund i did not stay over night dude

our room was very clean and the facility also offered a laundry room to wash our dirty clothes at also a great

laundry facilities available

small indoor pool, laundry facility

with the weather issues laundry was delayed, but it couldn t be helped.

laundry room could have had moe than just one washer and one dryer

it's quiet and safe they keep the hotel and it's facilities such as the laundry room very clean

the property was quiet, laundry was good, vending selection was good.

no coffee maker, kitchen linens or other kitchen items except for purchase

parking wasn t the greatest.

the kitchen had no dishes, silverware, or cooking pans

then my kid was sick so i had to do laundry & the residents left clothes in the only working washer & dryer

pool was closed

super friendly staff, nice pool,

a non-smoking room

pool closed and grate sticking up that was roped off. no coffee in room either

the key card did not get the pool door open and the laundry soap was out.

breakfast served was good.

nice, clean room. accommodated our pups. nice pool.

perfect for our kids

the breakfast is always incredible and the pool was fun for my son

no laundry facilities

there is no laundry room as advertised

i didn't like the fact that there wasn't a laundry facility on site.

parking lot didn t feel safe, we were worried about our car all night

the employees were great.they could improve on breakfast.

their breakfast is great

the air conditioning worked well, and it offered things such as breakfast, a bar, and a pool

everything was amazing. bacon on breakfast could be done more and not tissue thin.

several handles were loose on towel bar and shower door

breakfast did not have enough eggs and bacon one hour after serving started.

staff were eating, lounging and folding laundry in the lobby

a little kitchenette and couch that pulled out

pool excellent

last minute stay good deal. clean just know it pet friendly, but no issues for us.

was clean, staff was great, breakfast was good

free parking, a swimming pool, and guest laundry, add to the things that matter when making your choice of

noise from the laundry facility could be heard from the room

the breakfast sucked the wifi was terrible also

love it. my kids enjoyed the breakfast and the help.

pool was very nice

continental breakfast would be nice, but hy-vee, walmart and a stack of other stores and restaurants were

breakfast was good

no breakfast. there was a wet washcloth still in the bathroom floor when we arrived

ya the worker was lazy and didnt even have breakfast at all at 10:45 when i checked out!!!

convenient location and parking area

we arrived late and had an early morning and had to do laundry the woman checking us in took forever to process

gym/workout room next to my room didn't work out well

lobby/breakfast area was chilly (january visit)

breakfast could have been a little more upscale.

the pool was very small, great for little children, but not for my older kids

pool needed cleaning lots of hair and chlorine my eyes were burning just sitting in the pool

car was only a foot and a half from being hit while parked in the parking lot right next to the sign from an

location, parking, excellent breakfast, and all staff members.

breakfast is a nice variety

friendly staff, great room, good breakfast,

this was day 7 on our trip driving from oregon to florida and one of our planned laundry days

however front desk very helpful showing us location of laundry mat and told us we could go over to holiday inn

nice pool area and free hit breakfast included

pet friendly clean

price should be lower since amenities are not available like breakfast and pool.

we used the guest laundry service which was great with a longer term stay

the room was very nice, and clean. the laundry was really nice too.

part of the hotel was and how pleasant and professional the staff was from the front desk to the kitchen crew

kitchen area is fully equipped which would be great for longer stays

there's also a grocery store just across the parking lot

spa was hot! indoor pool was cool.

the room was close to an outside external door, quite close to the parking lot where my car was parked

access to hwy 35, pool, breakfast, wifi, and pleasant staff.

breakfast was excellent and the wifi was speedy.

the breakfast was great - also, restaurants were close

no laundry room for guests

just like cheap laundry soap

laundry facility

breakfast was very good

wifi is down do to weather

the lack of amenities made the stay boring, the fitness and laundry rooms looked thrown together just for the

nice breakfast, cheap, laundry and gym, next to a nice roadside bar with cheap beer

didn't work, no tv or mini fridge, wifi did not work, most of the lights did not work or were wired to the wrong

the room had working air conditioning, comfortable beds, and plenty of parking space

faculty was clean, and the staff was very nice , especially the young lady that was her and breakfast

laundry room

with two kids and did so for the pool and was not informed of pool being out of order until after we already

indoor pool

they provided everything you need for the kitchen area, i was very impressed

great location, very friendly staff, kitchen equipped nicely for extended stays

laundry room only had one washer and one dryer so i had to wait a bit to get started

friendly staff, clean pool area, clean rooms, great value, good morning breakfast. quiet too.

breakfast was amazing! great view of worlds of fun! very clean and nice hotel!

excellent breakfast and service

little pool for the kids

really nice lobby, clean room, breakfast, laundry

the website said that they have a hot full continental breakfast with biscuits and gravy eggs etc

not many breakfast options, bed wasn t too comfortable

easy acess and lots of parking.

breakfast was fair. nice location easy access to highway.

clean, friendly staff, 24 hour laundry, comfortable beds, handicap friendly

breakfast and cleanliness

breakfast was amazing, bed were very comfy, clean rooms, friendly staff and the pool was awesome

loved the pool but thought it was enclosed

safe, quiet, warm breakfast parking lot was plowed well

breakfast was great with lots of choices

very nice. very clean. dishes and a kitchenette with stove top burners were a nice touch.

wish there had been a bike in the fitness center.

this is great when traveling with children to save from having to eat out every meal the breakfast (free)and

wonderful breakfast

we didn t plan any evening activities because we dedicated that time to the pool for our kids

the bed was hard and hard to fine a parking space

swimming pool a bit cold

the integrity of their parking lot could be better or fixed up.

really a problem, but we went to the bar about 5:15 to have a drink, and the lady was still counting the register

the hotel and pool were clean. breakfast was delicious, and staff was friendly.

the gym was very small but clean

breakfast was delicious, hotel was very clean and the front desk staff was very friendly and

very clean and breakfast was convenient. kids enjoyed pool

the greeting on the tv specialized for me. breakfast was delicious.

staff knock on my door and accuse us of smoking in the room whn clearly my room across frm the laundry room /

the laundry room was not working

has a pool and laundry

laundry room close

room was very humid everything felt wet but our room was close to the pool and across from the laundry room

laundry room was very convenient

the guest laundry machines were broke also

wish we had the kids with us and we stayed more than the night

crapy room service no one bothered to clean my room when i was away for the next night

the front desk staff and the room service staff were friendly and helpful

everything was wonderful! really convenient laundry facilities!

no laundry available and our room 112, fridge doesn t work well.

fantastic breakfast! great pool!

the pool and gym were tiny and not very cool for kids let alone adults

the parking lot was small and needs resurfaced

to the fact that i did not want to take bedbugs home and due to the fact that i would not do my laundry there

outdoor pool and spa were situated just across the road

wish there would have been a pool code/key for guests only

found an empty beer can under our kitchen sink

parking was great, location was great, staff were great, the only problem was that our unit had

but the construction is a mess mattresses, sitting in the hallway and in the entranceway out of breakfast items

no hot water in shower breakfast: a 4' long piece of what looked liked soggy plastic came out of the oj

terrible breakfast area,

wifi was spotty

very plain no soap breakfast was not good

outside of my room was a pile of laundry. must of been 2 or 3 rooms in the pile

it is unbelievable that such a big resort doesn t even have a place for guest laundry.

parking setup was kinda complicated and just to find the correct entrance was a bit quirky

it didn t have room service ud83dude03

hotel and casino were great

good location with restaurant and bar on property

is looking like new , very clean , breakfast was very delicious possible to choose in menu steff very friendly

an indoor pool looking forward to swimming with our kids, pool was so cold didn't even get in also emailed ahead

the room was clean and the pool was well-kept

pool was closed, they were having a problem with the water heater and hot water but it was fairly

it was ok and they have a laundry area for customers

6) requests for additional towels had to wait till next day when laundry service started up again

fact that you don't have a laundry room

them a warning and said don't let it happen again this place does not have a for you to do your laundry and if

asked for one when we got back and did not have keys for the laundry room

we like the laundry/ and restaurant within the hotel was cool

quality was poor, cleanliness was not up to decent standards-cockroaches in room, laundry and trash in hallways

large guest laundry- 3 washers and 4 dryers

smelled like weed in laundry area

loved that y'all have smoking rooms

were disappointed that the pool was broken and our kids did not get to swim as they were looking forward to that

the pool was heated (almost too warm), which was a nice change

breakfast was great and everything was very nice. the dove products are very nice.

breakfast was good each morning with a variety to satisfy everyone

breakfast was great and phil at check in helped me with an automotive issue like a best friend,

pool water smelled dirty. room was worn with chips in paint, dirty rug in room

super clean lobby, rooms, and pool

microwaves should be in the rooms. pool was out of use.

the wifi was not working on the tv our whole stay.

and rushed my family out of the hotel, mind you at the time it was just my fiance with our three kids

laundry room

wonderful pool perfect for my daughter and they have fire pits and a beautiful gym, a bar and a mini store

how the breakfast was set up had to hunt all over for ot

breakfast had a hotel team member scrambling eggs upon demand

pool was cloudy.

no breakfast included no laundry on property

there is a kids arcade, good selection of restaurants (we ate at jose & willy's cantina), ample parking the

long walk from parking

the place is very cool place to stay, my kids were in awe and loved the arcade

more movie theater, kids quest or decent resturants

ev charging on premises

very kid friendly but to be expected i guess as it's a casino

everything was clean, comfortable and upscale. plenty of parking right in front of the hotel.

we just spent time at sports bar while we waited

no self serve coffee bar in the casino.

the bartender couldn t even make your drink behind the bar because there was no soda machine back

the pool and the front desk people

the bar and restaurant was closed both friday and saturday night

staff and pool were nice

not a big deal but i had to ask what time breakfast was and where the gym was and where the pool was

they had a guest laundry facility, which i did not use, but seemed useful

nice breakfast, coffee in the very early morning. good guest laundry.

great hotel with excellent amenities. free guest laundry.

self-service laundry room

asked about the ev charger, they mentioned they were on the phone with the service that could fix the charger

parking

was extremely unsafe, had to switch rooms because we had a none smoking room and the room we were given stunk

the only think i didn't like was the parking

the only positive is they kept the parking lot lights on at night

asked for non-smoking room, got a smoking

then the breakfast excellent so close to the convention you can walk and ride the train for free

very clean, great breakfast, whitney was so friendly!

breakfast was great

hotel, great gym, very clean, polite staff, central located, good spacious rooms and very comfy beds

clean clean clean!!! modern! beautiful! great breakfast!

room service and cleanliness

, dresser with built in bar type fridge which worked for our needs

only room service available was from the savoy restaurant in the building, and limited options in

the gym was great

no breakfast and no room service menus

the candy in the room, we had to hide it from the kids.

i was woken up by the kids at 6 in the morning

room service was amazing

was never told about shuttle service, left an old room service menu on my bed that was filled out by previous

no room service even tho it s advertised that there is 24 hour food room service

there were at least two wedding parties the weekend we were there so i get that laundry was busy but we did

room service dine in options

the speakeasy bar -- so fun

fun speakeasy bar to start the night, two blocks from a great nightlife, and plenty of breakfast options to

bar within the hotel is nice and cozy and has a fine selection of borbon and other whiskey's to

checking in we went to our room and the hallway was full of dirty laundry

however no laundry bag nor any bar or hand soap

bar soap in bathroom, also cleaning people did not supply a laundry bag

location, decorations, staff, breakfast, bar area with tvs.

great room, great food from room service, perfect location!

breakfast was nice.

too much, didn t try, looked good for breakfast people.

the waitress at the bar seemed in a bad mood, brought us bar nuts that were clearly from the bottom of a bag

hotel bar staff made fantastic cocktails and the decor of the lobby and bar is perfect for a 1920s

wifi access didn't require a password.

noise from laundry???

we were looking for laundry facilities in the hotel and there was none.

they charged me for breakfast that wasn't provided.

large selection at the breakfast buffet

it was an inconvenience to help me and speech was fast and just going thru the motions for wifi

modern and updated, free laundry (self serve)!

it totally ruined our plans for celebrating the kc chief s super bowl parade with our kids, a waste of $200

breakfast was great. staff super friendly.

the gym space is a little lacking, but still clean and sufficient.

the next morning we went to the front desk to confirm our late check out time of 3-4 pm and the front desk said

staff did not come by the first 2 nights i stayed, so i had to ask to have my room serviced

room service didn't offer soft drinks at all

nice bar too

over priced room service

one time we called room service and got no answer

facilities (pool/gym), location, room

pool and jacuzzi was way over packed with kids

pool and hot tub were excellent

great location, cool bar area and spa!! looking forward to the spa opening!!

last time they offered my kids a welcome snack and it really made check in special

breakfast was delicious and awesome

stops at the door of the hotel, the staff was extremely friendly and very professional and a nice gym &

breakfast lady was upset because someone didn't come in so she was yelling at people to clean up

friendly staff, clean room, normal and tasty breakfast as we come to expect from hampton inns.

location, room, gym

i wasn't able to use the pool or gym, but i had no issues using their laundry room

breakfast options were good and the pool was also great for a refreshing swim

the area the pool just great all around

i wasn't able to use the pool or gym, but i had no issues using their laundry room

our room smelled like smoke and the lights in the kitchen were not working

only avaiable was a small bar like order area

wishing there was a breakfast included in the stay.

really nice room, gym was also nice. cocktail at bar was nice when it was open.

not having continental breakfast. paying for parking when the room rate is already high.

the bar staff was amazing!!