were sent to two dirty rooms, the pool was broken, the soda fountain was broke , staff was rude

breakfast had multiple options

hotel needs more staff in the morning because the poor lady working the front desk also ran breakfast and she

room was big and comfortable. good breakfast, and frei day staff

breakfast did not have enough eggs and bacon one hour after serving started.

staff were eating, lounging and folding laundry in the lobby

a little kitchenette and couch that pulled out

and the kitchen was so so so nice

free wifi and great location.

nice pool

laundry room had no change machine and the front desk would not sell quarters

all of the shifts had multiple tasks to keep up with, ie laundry to keep the pool area supplied with towels,

breakfast was great and the pool was even more so

the ease of finding things, the parking was great. the pool area was amazing.

the water park does have a big decoration in the middle that can make it hard to see the kids from the deck

the property was quiet, laundry was good, vending selection was good.

it's quiet and safe they keep the hotel and it's facilities such as the laundry room very clean

kitchen area was clean

i didn't like the nightly pet fee went up

the reason i chose this hotel was that it was pet friendly

aged decor. the breakfast was essentially just carbs. needed some protein sources.

convenient location and parking area

stayed 11 days and it would ve been nice if the breakfast had changed a little bit in that time that we were

location was good. room well located, parking good.

free parking.

we used the guest laundry service which was great with a longer term stay

the room was very nice, and clean. the laundry was really nice too.

furnishing, clean functional elevators (no stained carpets, or broken tile)and a great breakfast

part of the hotel was and how pleasant and professional the staff was from the front desk to the kitchen crew

comfortable bed, loved the pool

free parking, a swimming pool, and guest laundry, add to the things that matter when making your choice of

noise from the laundry facility could be heard from the room

the pool had floats for the kids to play with and was not very crowded

there was a variety of breakfast choices along with a snack treat at time of checkout

the pool was well maintained and the breakfast gave everyone great options for everyone

the pool was shut down by the city so i was not able to do my water workouts.

pool needed cleaning lots of hair and chlorine my eyes were burning just sitting in the pool

fitness center needs attention.

after the snow storm the parking lot wasn t shoveled yet.

a good breakfast cant complain

parking far

the parking lot was limited parking area for where my room was located, , and the key didn t work

the breakfast was great - also, restaurants were close

access to hwy 35, pool, breakfast, wifi, and pleasant staff.

good all-around motel, good location, and good rv friendly parking.

this was day 7 on our trip driving from oregon to florida and one of our planned laundry days

however front desk very helpful showing us location of laundry mat and told us we could go over to holiday inn

small pool

no room service. cleaned room once in 14 days had to get my own amenities. breakfast was cold.

like that they were pet friendly

laundry room

indoor pool

the pool was freezing. the smoking was horrible it smelled so bad.

we had a kitchen in the room that we weren t expecting which was nice

with two kids and did so for the pool and was not informed of pool being out of order until after we already

laundry room only had one washer and one dryer so i had to wait a bit to get started

i needed to do a conference call so i paid the extra $5 for faster wifi

they provided free wifi if you signed up for the marriott bonvoy club

the salt water pool was wonderful

and the head was on the opposite wall, had to alter my media devices mac address because of the wifi authentication

really nice lobby, clean room, breakfast, laundry

more parking. it was hard to find a spot.

close to world of fun and casinos

the parking spaces were small.

parking lot very small if you have a large vehicle you won t want to stay here.

to the fact that i did not want to take bedbugs home and due to the fact that i would not do my laundry there

the pool closed at 7pm

we swam a lot at the pool and saw fireworks at night

parking and convenience for worlds of fun was perfect!! staff very attentive and helpful!

close to both parks, easy in and out and plenty of parking.

room, friendly staff and parking close to the room

the greeting on the tv specialized for me. breakfast was delicious.

the hotel was very clean, comfortable beds, friendly staff, the pool was clean with just the right temperature

the breakfast was wonderful the location was excellent it was easy to fine

than the obnoxious kids in the pool so much so that we couldn't enjoy the pool, i honestly have nothing to

room was very humid everything felt wet but our room was close to the pool and across from the laundry room

laundry facility took my $$

laundry room close

has a pool and laundry

the laundry room was not working

no laundry available and our room 112, fridge doesn t work well.

everything was wonderful! really convenient laundry facilities!

fantastic staff and great breakfast!!!

breakfast was good.

breakfast and easiness of extending

laundry room was very convenient

the guest laundry machines were broke also

breakfast was hot and a great variety of food to choose from

i also liked there was a gym to enjoy

love the pool and jacuzzi nice and clean and very safe place to stay

its realy comfy we haded a really great night plus we loved the pool

were informed we would have free breakfast but since we have kids we would have to pay for their stuff even

wish the pool and hot tub were ready when we got there but i booked knowing it was out so i can fault them

the next morning at breakfast, jessica told us that they had it at the front desk

the room walls were dirty and unfortunately the pool was closed.

no breakfast included no laundry on property

more movie theater, kids quest or decent resturants

the casino was nice too

beautiful casino & friendly staff.

nothing for kids to do

we arrived late and had an early morning and had to do laundry the woman checking us in took forever to process

didn t like that i was charged a $100 pet cleaning fee and they didn t make that aware when i was signing

parking lot was a little small

a butterfinger candy bar and a bag of (6) choco$28late chip cookies was $28

the gym and staff was great

loud laundry carts being pushed through the lobby/ dining area while we were still eating.

breakfast was great! gym was great! it was a beautiful hotel.

very clean! the breakfast was great!

pool room wasn t great.

room was clean. the bed was amazing! the breakfast was outstanding,lots of choices.

room 104 shares a wall with the laundry facility & there was constant noise and thumping all weekend

used to have a jacuzzi tub out side but it blew a way in a bad storm and they have no geust laundry

there was nowhere to do laundry and we got snowed

good price. clean and good breakfast

pool was pleasant and well maintained

just like cheap laundry soap

no laundry room for guests

laundry facility

clean, not too far away from harrahs casino , good price.

a key to a room who had guest already in it then findly got to lay down after a long day they put kids over us

broken laundry units

breakfast was simple- waffles and cereal. hot tub, laundry services were out of order.

pets are allowed to stay in all the rooms

pool and hottub were open

parking lot was treacherous, no overnight staff and no food options until after 7am

it seems that the coin operated laundry may have been out of order

it was quiet, clean and had a laundry for guests

the rooms are very spacious and they have a laundry facility

second trip young man was rude and made us wait to check in while he solved a truck parking situation

parking

the lack of amenities made the stay boring, the fitness and laundry rooms looked thrown together just for the

nice breakfast, cheap, laundry and gym, next to a nice roadside bar with cheap beer

i didn't like when some of the customers was taken advantage of the young lady that was serving breakfast being

the room had working air conditioning, comfortable beds, and plenty of parking space

you can also get early check in for a small but convenient fee specially in the cold winter days

the bar on site has some great food and a great staff!

location was quite far out from anything, large space but the gym was tiny and quite dated- especiallly the en

room location to front lobby , casino etc

believe there should be more hannicapped parking spaces in front of hotel there were only 3 others were clear

you should allow kids at your hotel.

6) requests for additional towels had to wait till next day when laundry service started up again

fact that you don't have a laundry room

they did not have a laundry facility

asked for one when we got back and did not have keys for the laundry room

them a warning and said don't let it happen again this place does not have a for you to do your laundry and if

laundry room

pool was cloudy.

by the way, the pool was heated, and the room was warm even in january

it had gym and pool fun for the kids

wonderful pool perfect for my daughter and they have fire pits and a beautiful gym, a bar and a mini store

have stayed multiple times as it's near home but away enough when we need a weekend away from the kids without

pool is not really for adults

the gentleman at the bar was very personable, but when the drink was mixed, it only filled less than half the

and rushed my family out of the hotel, mind you at the time it was just my fiance with our three kids

safe. plenty of parking. ease and comfort.

smelled like weed in laundry area

we like the laundry/ and restaurant within the hotel was cool

quality was poor, cleanliness was not up to decent standards-cockroaches in room, laundry and trash in hallways

large guest laundry- 3 washers and 4 dryers

we were in no smoking but smell was very strong and there was obvious pot smell coming from a room across the

felt the parking lot was very dark, the rooms could use some tlc & there was not near enough parking

wifi was speedy

nice room and bed nice people good breakfast

indoor pool was chilly but my children loved it and that was the reason i got the reservation was so they

breakfast room has not enough seets

huge tv, nice kitchen set up, comfort bed (pillows were really poofy

breakfast was great with lots of choices

the hotel setup, the kitchens in the rooms were so nice

wish there had been a bike in the fitness center.

breakfast and decaf coffee available upon request

the bar is never really open

no breakfast buffet for kids

i enjoy the swimming pool and it not being cold so my kids can enjoy the pool in the winter.

the hot tub looked a little grey maybe from not cleaning and lots of kids being in it

pool area could have been updated a little

provide at least brewed coffee and donuts for your advertised breakfast

breakfast

that they had breakfast bar, nothing worth talking about

no wifi password

my confirmation and a placard in the room stated that breakfast was included with your stay

there was plenty of parking in a quiet neighborhood near downtown

a luxurious italian suite complete with a plush king bed, jacuzzi tub, and fireplace seating area for two

breakfast was delicious and it was great to have access to the kitchen

breakfast was very filling

the location was a bit difficult to find. the parking was tight.

umm it was close to a casino.

they pulled the breakfast very early

located across from the casino we were having a meeting at

very plain no soap breakfast was not good

walking distance to casino.

outside of my room was a pile of laundry. must of been 2 or 3 rooms in the pile

it is unbelievable that such a big resort doesn t even have a place for guest laundry.

spa is no longer open and the bar and main restaurant is only open from thursday to saturday

went to order room service, got rerouted to front desk

parking is well lit and ready to navigate

then my kid was sick so i had to do laundry & the residents left clothes in the only working washer & dryer

the main downfall was the location, it's next to the highway and the wifi signal was weak.

loved everything with the exception of the pool being closed and a gate sticking up.

location was tricky to get to first to turning into the parking lot. pool wasn't available.

takes pets for free

laundry facilities available

tub leaked into laundry room below our room and we were accused of damaging it even though there was excessive

laundry room could have had moe than just one washer and one dryer

our room was very clean and the facility also offered a laundry room to wash our dirty clothes at also a great

with the weather issues laundry was delayed, but it couldn t be helped.

a cheap room to sleep in head out or if you want to lay low for a few days it's great but the laundry facilities

there weren't very many options for breakfast but it was still good

little thugs in the parking lot and outside our window who were not staying at the facility

they served small (bite size) sweet rolls, bagels and cereal, for breakfast

elevator i had 4 kids and luggage that i had to lug up stairs

the key card did not get the pool door open and the laundry soap was out.

perfect for our kids

that the people upstairs literally walked like a heard of elephants, and also the fact that the kids in the room

it would of been nice to have a to go bag for breakfast

were unable to partake in the breakfast due to needing to be on the road prior to breakfast beginning

the staff went way out of their way to get us quarters for the guest laundry, and that was very much appreciated

plenty of kitchen/bathroom amenities for our family of 5

liked the pet friendly atmosphere, but the pet waiver they had me sign mentioned a dog park on the premises,

the breakfast was really good- nice selection and plentifully stocked

wifi did not work, no room service and got price of room noting special

specifically chose this hotel for the airport shuttle

room with everything you could need, pool was great and well kept

the pool was kind of small but it was in a nice little courtyard area, the kids loved it

our room was next door to the gym and we had a patio door leading out to the pool, and it was still quiet

wished it had an indoor pool.

liked the jacuzzi tub and breakfast.

pool was great and room was good.

found out we could leave our car for small price and take their shuttle to airport

was clean as well as the pool

my kids actually found food and medication on the floor in the room

parking

i did not feel safe leaving my car in the parking lot or spending the night in the facility

wifi was decent enough for me to watch netflix on, on my tablet

up there was 3 police cars rite out side the property and a meth head girl walking through the parking lot bare

parking lot was under construction, the room was average at best

liked the fact that there was a guest laundry

guest laundry was in terrible shape

breakfast was fantastic, even if the guy at the omelet bar was a bit grumpy.

they were very acamadating. they got us right to our room. our kids loved the elevators.

noisy kids

the whole lobby area smelled like mildew because the laundry room was right there and they obviously have mildew

clean room and laundry facilities and staff always friendly and welcoming

laundry facilities need work. but i was refunded.

the laundry isn t free

i mean, 8 minutes and you're in the economy parking

room clean and well stocked with towels, nice breakfast assortment, close to everything, ice and laundry facilities

left a small pile of laundry and have called they stated that couldn

the rooms had a microwave, coffee machine (well stock coffee supplies) iron, iron board, desk, laundry bags,

the laundry: dryer was out of order

recommend this place it's convenient, they have breakfast, nice rooms, fridges n microwave, laundry

room was located right next to the laundry and the dryer was not fun to listen to that night

very easy to use laundry service as well

they have an indoor swimming pool, gym, and a laundry room

don t really offer any breakfast, it s mostly a frozen sandwich that you can microwave; - the laundry service

my kids loved the pool and hot tub and we spent a lot of time down there

they had a guest laundry facility, which i did not use, but seemed useful

great hotel with excellent amenities. free guest laundry.

nice breakfast, coffee in the very early morning. good guest laundry.

self-service laundry room

happy with everything. breakfast was normal size, but slightly better choices.

room we were put in was next to the laundry room

was only 1 washer and dryer so i had to wait 3 hours to get my laundry in

clean, safe, great breakfast

there is a musty smell by the pool. maybe use damp rid?

i was told when i booked the room spa and pool were open however get there the

with some table wear are useful,room is clean,the indoor pool is open,very good breakfast,good laundry

some of the dryers in the laundry area didn t work properly

the laundry room was right down the hall

laundry onsite option was a huge perk

nice pool and outdoor activities

breakfast was great

staff were friendly and helpful, especially the chef in charge of breakfast

then the breakfast excellent so close to the convention you can walk and ride the train for free

clean, comfortable beds, good breakfast

very comfortable, clean rooms. staff very friendly and helpful. the breakfast was exceptional.

to order room service you need to locate the menu in the tv then call the bar to order

the candy in the room, we had to hide it from the kids.

the room service doesn't come with basics like salt and pepper

great location. awesome bar and great dinner.

no room service even tho it s advertised that there is 24 hour food room service

i didn t get room service, my netflix wasn t working due to engineering issues that they kept saying they

extremely pet friendly. staff was lovely.

very nice old hotel with a excellent bar and grill.

no breakfast and no room service menus

no late room service

modern and updated, free laundry (self serve)!

breakfast was better than what most hotel offer

the next morning we went to the front desk to confirm our late check out time of 3-4 pm and the front desk said

the gym space is a little lacking, but still clean and sufficient.

it totally ruined our plans for celebrating the kc chief s super bowl parade with our kids, a waste of $200

the gym was sad. broken equipment and no water in the gym was a problem.

great staff!! loved the sports bar as well!

clean, modern, easy access to airport. has a good restaurant bar on site. easy easy easy,

i wish the pool was a warmer temperature and the beds were a little more comfortable.

i were there so to say the turned on a lot would be an understatement the hotel restaurant and bar closed at 9

there were at least two wedding parties the weekend we were there so i get that laundry was busy but we did

attached restaurant sat us in the bar and werent very attentive

fun speakeasy bar to start the night, two blocks from a great nightlife, and plenty of breakfast options to

room service woke us at 1 am

it's a lovely location and with the right menus and bar snacks, this place could be hopping

bar soap in bathroom, also cleaning people did not supply a laundry bag

however no laundry bag nor any bar or hand soap

checking in we went to our room and the hallway was full of dirty laundry

there could ve been more fries in our room service order

this is one of my favorite kansas city hotels! always clean, great location, great room service.

nighthawk bar with live music awesome

breakfast options at little cafe area was limited.

grand classic older hotel nice bar and wonderful restaurant

the only thing we didn't like was no option of a hot breakfast in the hotel.

in addition the staff ( front desk, valets, bar and coffee bar staff and housekeeping)is wonderful and genuinely

are clean, on-site coin laundry, small breakfast, friendly staff, shuttle service, and i really love that it is

laundry facilities but had a lock on the washer

of all the woman today this morning just came up to me very rude telling me not to do my laundry it starts at

to use the laundry amenities but they were out of order

laundry available on site

we were looking for laundry facilities in the hotel and there was none.

noise from laundry???

everything was great, what you you expect from a quality hotel. roxanne at the bar was great.

including the buffet breakfast

they charged me for breakfast that wasn't provided.

my husband watched him go to a hopper and dig through a bunch of laundry to find some towels for us

room did not have a microwave and there was no way to get change to use the laundry machines, which i think it

in spa tub, smoke detector in my room was partially hanging, the fridge needs to be

the pet fee was very reasonable. the room was spacious and comfortable, accessible and clean.

room was spacious, clean and comfortable

location was great for attending an event in the p&l district and bar was solid.

twic for morning room service, said they were busy and would call us back

staff on the front desk and the bar (drum) we're amazing, saw i was on my own and took the timeout to interact

one time we called room service and got no answer

over priced room service

flickered like there was some kind of electricity short, my boyfriend found a big toenail in the laundry bag,

needed laundry detergent and they were out as well as many other items

no room service. very little food available.

the staff very friendly and courteous. i like the fact the hotel was pet friendly.

food was good and could tab bar, room service, starbucks, and restauraunt to the room

wish they would have had on-site laundry

the lobby is in a hallway that used to be the laundry room while under construction

wish there was laundry facilities for guests.

from front desk and shuttle drivers being the ones who made sure breakfast was out for the guests ( the kitchen

breakfast and customer service

the breakfast was delicious and hot

stops at the door of the hotel, the staff was extremely friendly and very professional and a nice gym &

friendly staff, clean room, normal and tasty breakfast as we come to expect from hampton inns.

the breakfast was okay at best

pet hair in room

i wasn't able to use the pool or gym, but i had no issues using their laundry room

i heard him go off on another person i felt extremely uncomfortable, not just for myself but my kids

love the bar and the pool i would ve liked to of seen a jacuzzi and it said it was heated

i wasn't able to use the pool or gym, but i had no issues using their laundry room

we had a couple of light bulbs out and the breakfast could use an update

the gym was amazing

i also really enjoy the bar and restaurant

modern building friendly staff that greeted us with snacks for the kids

the gym is out of this world

of my partner s nut allergy by making sure there was no cross contamination with our room service orders

the bar a dining area was closed because there wasn't enough staff.

really nice room, gym was also nice. cocktail at bar was nice when it was open.

only avaiable was a small bar like order area

breakfast was not included and the parking fees are excessive at $28 per day

the bar staff was amazing!!

we needed more coffee cups and laundry bags and they brought them right to our room within 5 minutes

they gave us two drink coupons because we would miss breakfast in the am

pool and breakfast, bed was comfortable

breakfast is not included in your stay

very clean shuttle service handy

customer service, smelly carpet, the continental breakfast was poor, no laundry room and the closed one was

housekeeping only done every other day so no new towels and laundry never take out

my room was next to the laundry facilities so it was rather loud, but other than that i had no

our room didn t seem especially clean and we found a used bar of soap in the shower

staff was rude charged me for my pet when pm staff said not to worry about it because of the lateness and short

laundry for guest was only one washer and one dryer and the room was super warm

i needed the laundry, but it was out of order

needed to do some laundry and there was no information about where the laundry was

request early check in but when i arrived the room was not ready, but it didn't take them long to get it

i had a room in the back of the hotel and the wifi was weak

the laundry facility

dryer in laundry cost $2 per 40 minutes

wish the vending machines were stocked and laundry room was more efficient

accommodations were very nice such as the studio set-up in the rooms for convenience, laundry room, etc

laundry facilities snacks

told they raised the pet fee to $150 but honored the fee i pd

pool was closed due to covid 19 and no real breakfast

free breakfast

nice room good breakfast

the bathroom had a nice walk in shower, it also had a nice kitchenette

weren t any extra blankets available in our room, and there weren t any dirty laundry bags to put our dirty

our room was located directly across from hotel laundry door

little pricey to do laundry.

so close to the airport, available dining and laundry mat.

close to the airport with shuttle has a pool, hot tub and laundry clean

laundry on premises

love the availability of laundry facilities for guests

we were adjacent to the laundry, so we heard those noises throughout our stay

clean and comfortable room with amenities such as hot breakfast, laundry facilities,hbo & airport shuttle that

the pool is nice and big; with a lift if needed

the room was spacious they offered a late check out everything was ver

not a big deal but i had to ask what time breakfast was and where the gym was and where the pool was

staff and pool were nice

i did not like that there was no room service with our 3 night stay.

the bartender couldn t even make your drink behind the bar because there was no soda machine back

room was spacious, and having an in-unit laundry was a huge convenience

were not informed about the pet fee and blindsided after check-in

breakfast started the day off just right and valet service came in very

there was also a pet fee of $75 that was not advertised anywhere and we had to call reception to verify that

the bar could stay open later though than 10pm