we arrived late and had an early morning and had to do laundry the woman checking us in took forever to process

the pool is a bit small but we still made the most of it.

the pool was very small, great for little children, but not for my older kids

on one occasion parking was a problem. not this time.

parking area clean

just like cheap laundry soap

no laundry room for guests

laundry facility

wanted a smoking room

wifi

nice breakfast, cheap, laundry and gym, next to a nice roadside bar with cheap beer

the lack of amenities made the stay boring, the fitness and laundry rooms looked thrown together just for the

lots of parking available, and it was in a great location

didn't work, no tv or mini fridge, wifi did not work, most of the lights did not work or were wired to the wrong

the breakfast was pretty bad

huge tv, nice kitchen set up, comfort bed (pillows were really poofy

the breakfast was great

rooms are spacious with a full kitchen

this is great when traveling with children to save from having to eat out every meal the breakfast (free)and

good breakfast considering the covid times.

note the woman running the bar on saturday night was fabulous

needs a real breakfast /,restaurant near or expand the present bar to include more

wish they would have separate designated parking areas for overnight paying guests and those just attending an

really a problem, but we went to the bar about 5:15 to have a drink, and the lady was still counting the register

the hot tub looked a little grey maybe from not cleaning and lots of kids being in it

i did not like bread or cereal for breakfast exclusively

no hot water in shower breakfast: a 4' long piece of what looked liked soggy plastic came out of the oj

umm it was close to a casino.

a pool

right next to casino

it is unbelievable that such a big resort doesn t even have a place for guest laundry.

outside of my room was a pile of laundry. must of been 2 or 3 rooms in the pile

that's it's a casino it was a little out of the way, but well worth the extra driving time

parking setup was kinda complicated and just to find the correct entrance was a bit quirky

comfortable beds, clean easy walk to the casino from inside very comfortable

then my kid was sick so i had to do laundry & the residents left clothes in the only working washer & dryer

pets stay free, swimming pool, smoking rooms, comfortable rooms

pet friendly

good outdoor pool, very close to restraunts and shopping

no pool to cool off in

tub leaked into laundry room below our room and we were accused of damaging it even though there was excessive

laundry room could have had moe than just one washer and one dryer

our room was very clean and the facility also offered a laundry room to wash our dirty clothes at also a great

small indoor pool, laundry facility

laundry facilities available

a cheap room to sleep in head out or if you want to lay low for a few days it's great but the laundry facilities

no swimming pool for the kids but they were ok without it

people loitering, drinking, smoking, hanging out in parking lot, and the stair wells

very comfortable. haven't been to breakfast yet. will be going down in a few minutes.

needs a better breakfast. the current breakfast leaves a great deal to be desired.

the key card did not get the pool door open and the laundry soap was out.

perfect for our kids

breakfast served was good.

the breakfast was great and the people kept it stocked and clean.

we enjoyed the indoor pool and the breakfast. our room was great and we enjoyed our stay.

my room (218) must have been above the laundry; because at certain times

they did not have a laundry facility

asked for one when we got back and did not have keys for the laundry room

fact that you don't have a laundry room

6) requests for additional towels had to wait till next day when laundry service started up again

large guest laundry- 3 washers and 4 dryers

smelled like weed in laundry area

we like the laundry/ and restaurant within the hotel was cool

quality was poor, cleanliness was not up to decent standards-cockroaches in room, laundry and trash in hallways

and it was hard to breath, once we got in our room it was ok ,the smell was not bad, the parking lot needs to

breakfast was good each morning with a variety to satisfy everyone

the pool was nice it is small but clean

rooms were clean, the breakfast was good, and the pool was a nice bonus for the kids

were disappointed that the pool was broken and our kids did not get to swim as they were looking forward to that

the staff was great! the breakfast lady was amazing!

laundry room

the extras they included in the kitchen they had a blender an air fryer and all you daily kitchen essentials

price way to high, first room we were given was not clean and ready, wifi was slow and could hardly get more

i like that they have an indoor pool and a location is closed to worlds of fun

great location, very friendly staff, kitchen equipped nicely for extended stays

super clean lobby, rooms, and pool

the have a 8 pool bar

safe. plenty of parking. ease and comfort.

was so good lastnight the bar man was very great love his work he s a very good worker i will be back in the

pool is not really for adults

laundry room

parking

how the breakfast was set up had to hunt all over for ot

pet fee was outrages for just one night stay

breakfast had a hotel team member scrambling eggs upon demand

laundry room only had one washer and one dryer so i had to wait a bit to get started

we unloaded at the rooms and the kids thought the rooms were so cool they wanted to stay and not check out the

love their breakfast

parking i hated it was terrible you pay for parking but not enough parking space to even

kids and husband went once and that was enough

really nice lobby, clean room, breakfast, laundry

not many breakfast options, bed wasn t too comfortable

wish there was more to the breakfast options

the website said that they have a hot full continental breakfast with biscuits and gravy eggs etc

breakfast was good, a little variety would be nice.

staff knock on my door and accuse us of smoking in the room whn clearly my room across frm the laundry room /

room was very humid everything felt wet but our room was close to the pool and across from the laundry room

laundry facility took my $$

the laundry room was not working

has a pool and laundry

the greeting on the tv specialized for me. breakfast was delicious.

clean, spacious, complimentary breakfast

pool hours-my son wakes up early and loves a good polar bear swim

not a lot of parking in front.

dirty everything, bad location , horrible parking

laundry room was very convenient

the guest laundry machines were broke also

soon as we arrived with hands full of our luggage and pet

people around the parking lot late at night.

the front desk staff and the room service staff were friendly and helpful

no laundry available and our room 112, fridge doesn t work well.

everything was wonderful! really convenient laundry facilities!

the pool and gym were tiny and not very cool for kids let alone adults

friendly staff. clean rooms. open pool. would definitely stay again.

pretty comfortable beds and pillows. great filtered water fountain in the gym.

the gym

you should allow kids at your hotel.

clean ,bath top , safe parking lot

long distance to walk for parking and casino.

staff and signs everywhere saying kids are not allowed padlocks in the light sockets a guard chasing you at the

were informed we would have free breakfast but since we have kids we would have to pay for their stuff even

no smoking facility and the fact that it had a bar and restaurant

we got there did we learn that the breakfast we paid for only covered the adults and not the kids - ended up

comfortable, clean well cared for bar welcoming

the room was clean and the pool was well-kept

to the fact that i did not want to take bedbugs home and due to the fact that i would not do my laundry there

outdoor pool and spa were situated just across the road

noticed several small ants all around the kitchen sink

parking and convenience for worlds of fun was perfect!! staff very attentive and helpful!

no wifi

the staff went way out of their way to get us quarters for the guest laundry, and that was very much appreciated

clean, comfortable - nice pool

great rooms, clean facilities, great breakfast!

kitchen in the room, unlocking the door with my phone, checking in online, choosing our room

breakfast was pretty good except the frozen sandwiches and omelet

super clean and the kids love the breakfast the staff was soo nice and i will surely book again for the kids

my kids actually found food and medication on the floor in the room

the wifi came on and off alot. the fridge in the rooms wouldnt get very cold

pool times kinda sucked... wish the pool and spa were open 24 hrs

advertised swimming pool, jacuzzi/spa

the whole lobby area smelled like mildew because the laundry room was right there and they obviously have mildew

clean room and laundry facilities and staff always friendly and welcoming

the laundry isn t free

laundry facilities need work. but i was refunded.

wifi didn't work

loved the clean and beautiful pool

cleanliness, quiet, great breakfast; courteous and professional staff and finally, easy check in and check

room didn't have a fireplace even though i paid for a room that was supposed to have one in

very clean, friendly staff, great place to stay with kids with the pool and basketball goal.

breakfast was good and plentiful

recommend this place it's convenient, they have breakfast, nice rooms, fridges n microwave, laundry

room clean and well stocked with towels, nice breakfast assortment, close to everything, ice and laundry facilities

the rooms had a microwave, coffee machine (well stock coffee supplies) iron, iron board, desk, laundry bags,

left a small pile of laundry and have called they stated that couldn

the laundry: dryer was out of order

liked the fact that there was a guest laundry

guest laundry was in terrible shape

there wasn't any restaurant menu information in the room or info on whether they had room service or not

loved the cooked to order breakfast and the complimantart beverage hour.

it made my day to open my door to go to breakfast and by greeted by the most sincere good morning ladies

very easy to use laundry service as well

they have an indoor swimming pool, gym, and a laundry room

room was located right next to the laundry and the dryer was not fun to listen to that night

don t really offer any breakfast, it s mostly a frozen sandwich that you can microwave; - the laundry service

kids loved the pool area

this was day 7 on our trip driving from oregon to florida and one of our planned laundry days

however front desk very helpful showing us location of laundry mat and told us we could go over to holiday inn

pool closed, gym closed, not really a breakfast, covid sucks

was looking for a room with a spa tub and did not want to break the bank this was perfect

no breakfast no pool due to covid19

location, parking, excellent breakfast, and all staff members.

pool was closed

pool was a little cold

location, parking, excellent breakfast, and all staff members.

bed breakfast was acceptable parking was sufficient staff was friendly nice amenities pool was

parking and access to your room from the parking lot

please include a few gluten free options for breakfast, such as gluten-free bread or muffins of some sort

breakfast was excellent

the parking lot was limited parking area for where my room was located, , and the key didn t work

parking

room we were put in was next to the laundry room

was only 1 washer and dryer so i had to wait 3 hours to get my laundry in

my kids love the indoor/outdoor pool

there is a musty smell by the pool. maybe use damp rid?

the spa could have been cleaned better

noise from the laundry facility could be heard from the room

free parking, a swimming pool, and guest laundry, add to the things that matter when making your choice of

pillows were like clouds, the pool is salt water leaving your skin so smooth, the water pressure in the shower

free parking, a swimming pool, and guest laundry, add to the things that matter when making your choice of

we couldn't find a parking spot the first night.

with some table wear are useful,room is clean,the indoor pool is open,very good breakfast,good laundry

laundry onsite option was a huge perk

some of the dryers in the laundry area didn t work properly

the laundry room was right down the hall

the kids enjoyed the pool

we used the guest laundry service which was great with a longer term stay

the room was very nice, and clean. the laundry was really nice too.

teenage daughter that the sleeper sofa was uncomfortable because of the bar running through the middle but other

the only thing is parking can get a little tight.

furnishing, clean functional elevators (no stained carpets, or broken tile)and a great breakfast

location was good. room well located, parking good.

no breakfast. there was a wet washcloth still in the bathroom floor when we arrived

convenient location and parking area

all i'm doing at a hotel is sleeping, showering, eating a continental breakfast, and leaving

stayed 11 days and it would ve been nice if the breakfast had changed a little bit in that time that we were

no breakfast included no laundry on property

the casino was nice too

partner and i decided to take a kids free weekend trip and it was amazing

partner and i decided to take a kids free weekend trip and it was amazing

the bar staff. we love

the property was quiet, laundry was good, vending selection was good.

it's quiet and safe they keep the hotel and it's facilities such as the laundry room very clean

how they allow people to party in the parking lot

nice clean and convenient i like they have kitchen in the room with refrigerator

parking wasn t the greatest.

staff were eating, lounging and folding laundry in the lobby

was clean, staff was great, breakfast was good

the pool was nice but the water was cold.

the breakfast wasn't very good.

enjoyed the pool

the room was clean and the pool and fitness area were nice but

only one real issue, due to the tile floor path from the pool, was across the lobby to the elevator it was

the bar was only open weekdays at 5 and no weekend service.

a nice stay, quiet night, and good breakfast bar

pool water was cold

the pool was nice size and had towels

great staff!! loved the sports bar as well!

clean, modern, easy access to airport. has a good restaurant bar on site. easy easy easy,

i were there so to say the turned on a lot would be an understatement the hotel restaurant and bar closed at 9

i wish the pool was a warmer temperature and the beds were a little more comfortable.

mattress strewn on the front of bldg , storage laundry room exposed front of the entranceway

of all the woman today this morning just came up to me very rude telling me not to do my laundry it starts at

to use the laundry amenities but they were out of order

guest laundry machines were dirty

laundry hours to get them done

staff and pool were nice

conditioner didn t work properly in the room no room service no house keeping no pool but still the same high

pool closed without telling me

the pool and the front desk people

i got there the room smelled like a gym locker

room did not have a microwave and there was no way to get change to use the laundry machines, which i think it

my husband watched him go to a hopper and dig through a bunch of laundry to find some towels for us

also great to-go breakfast bags for folks w/early

surprise pet fee was not pleasant upon arrival

clean,pool,not overly decorated

needed laundry detergent and they were out as well as many other items

flickered like there was some kind of electricity short, my boyfriend found a big toenail in the laundry bag,

walked up and down from room with all our bags and kids

breakfast visa room service high priced and awful

pay for parking

the lobby is in a hallway that used to be the laundry room while under construction

wish there was laundry facilities for guests.

wish they would have had on-site laundry

pool was closed & we would have used indoor pool

friendly staff, close proximity to mci airport and shuttle availability.

nice breakfast, coffee in the very early morning. good guest laundry.

they had a guest laundry facility, which i did not use, but seemed useful

great hotel with excellent amenities. free guest laundry.

self-service laundry room

clean, friendly staff, good breakfast choices, free internet, close parking

there was only one way in and out of the parking lot, so that helped

parking

the only think i didn't like was the parking

shower curtain dirty as well as the floors of the room which smelled tobacco and that was a non smoking

up there was 3 police cars rite out side the property and a meth head girl walking through the parking lot bare

then the breakfast excellent so close to the convention you can walk and ride the train for free

breakfast selection. who doesn't like bacon? out of three mornings there was none.

very comfortable, clean rooms. staff very friendly and helpful. the breakfast was exceptional.

breakfast was nice enough but didn't live up to they hype of the reviewers gushing about it

staff were friendly and helpful, especially the chef in charge of breakfast

all of the shifts had multiple tasks to keep up with, ie laundry to keep the pool area supplied with towels,

laundry room had no change machine and the front desk would not sell quarters

the kids liked the water park. the room was nice size. the breakfast was great.

the room was beautiful the pool area was fantastic four kids and a lot of fun for adults

the ease of finding things, the parking was great. the pool area was amazing.

no breakfast and no room service menus

the staff was amazing! the room was super clean and room service was superb!

room service experience and unique space

the drinks at the bar were extraordinary and the art in the gallery was mesmerizing

only room service available was from the savoy restaurant in the building, and limited options in

the in room mini bar was well stocked. fitness room was nice.

no room service even tho it s advertised that there is 24 hour food room service

to order room service you need to locate the menu in the tv then call the bar to order

from early check in to checking out the staff was exceptional

i was woken up by the kids at 6 in the morning

we needed more coffee cups and laundry bags and they brought them right to our room within 5 minutes

clean. convenient location to kc airport. free airport shuttle. wonderful, kind staff!

gave me a drink coupon since my flight was leaving before breakfast was available

great choice for early flights, extended parking better than airport and dropped off at checkin

cheerful and helpful staff. delicious breakfast. lovely decor.

it was awesome plus free laundry which helped out tremendously

dryer in laundry cost $2 per 40 minutes

accommodations were very nice such as the studio set-up in the rooms for convenience, laundry room, etc

the laundry facility

laundry facilities snacks

needed to do some laundry and there was no information about where the laundry was

laundry for guest was only one washer and one dryer and the room was super warm

i needed the laundry, but it was out of order

the kids enjoyed the outdoor pool

convenient parking. morning coffee in the lobby. good restaurant in house.

there were at least two wedding parties the weekend we were there so i get that laundry was busy but we did

wifi was not working the first day i was there

we were told there s a soda machine in the gym but was sold out of everything then wouldn t give your

no other amenities like a sauna, pool, gym, etc

not room service - albeit i was told after this was on request

however no laundry bag nor any bar or hand soap

checking in we went to our room and the hallway was full of dirty laundry

bar soap in bathroom, also cleaning people did not supply a laundry bag

very noisy, kids ru ming around hotel late night and very loud.

this is one of my favorite kansas city hotels! always clean, great location, great room service.

clean and comfortable room with amenities such as hot breakfast, laundry facilities,hbo & airport shuttle that

we were adjacent to the laundry, so we heard those noises throughout our stay

laundry on premises

love the availability of laundry facilities for guests

pool open only until 10pm with late arrival kids could not use it and

living area and room/kitchen felt like home

could improve on take away breakfast.

although i didn’t used the kitchen it looked fully stocked and perfect for a weekend getaway or business trip

the kitchen and bed

nice room good breakfast

my room was next to the laundry facilities so it was rather loud, but other than that i had no

customer service, smelly carpet, the continental breakfast was poor, no laundry room and the closed one was

housekeeping only done every other day so no new towels and laundry never take out

very little selection for breakfast

kind and helpful staff. loved the location and airport shuttle. and wifi was great.

breakfast was nice.

we had breakfast at the coffee shop in the lobby and it was delicious

wifi access didn't require a password.

breakfast served in a small place with not many choices.

the fitness center was well-equipped but the ventilation in that space is poor

little pricey to do laundry.

our room was located directly across from hotel laundry door

so close to the airport, available dining and laundry mat.

laundry facility is good but there's only one washing machine and one dryer so having more than 1

only 1 washer and dryer guest for the guest laundry...

we were looking for laundry facilities in the hotel and there was none.

noise from laundry???

vegetarian options at the bar or restaurant

we ordered room service for supper and breakfast

and the steak from room service was outstanding very tender and full of flavor

modern and updated, free laundry (self serve)!

didn t have breakfast but it looked amazing and it was awesome you had water and yogurt available

room and staff were awesome! breakfast great!

breakfast was better than what most hotel offer

was told i couldn t go into the gym due to vivid

one time we called room service and got no answer

staff did not come by the first 2 nights i stayed, so i had to ask to have my room serviced

shuttle was broken down and no alternate transportation was offered, lock didnt work on 1 room, room service

room service didn't offer soft drinks at all

short staff and no room service due to quarantine so understandable.

loved that the staff answered phone calls for room service or front desk info and they were promptly responsive

the workout room and pool were great

modern building friendly staff that greeted us with snacks for the kids

the pool was great for my kids

the staff was friendly and they made everything easy by texting (room service, checking out, etc)

breakfast was delicious and awesome

great location! very nice clean rooms! great breakfast!

didn't have breakfast at the hotel, so i cannot say if it was good or not

location, room, gym

pet hair in room

i wasn't able to use the pool or gym, but i had no issues using their laundry room

breakfast included and the small gesture of popcorn and a cookie checking in makes a lot of

breakfast options were good and the pool was also great for a refreshing swim

i wasn't able to use the pool or gym, but i had no issues using their laundry room

guests, no bedding for the pull out sofa (which also had stains), gross spots left on the kitchen floor, and no

didn't have breakfast. liked the closeness to the streetcar.

i prefer complimentary breakfast, especially when paying a higher price for a room

pool, and fitness center

pool

only avaiable was a small bar like order area

room was spacious, and having an in-unit laundry was a huge convenience

there was also a pet fee of $75 that was not advertised anywhere and we had to call reception to verify that

were not informed about the pet fee and blindsided after check-in

got late check out but they were kind of weird about it

gym and location were great

is across the street from a bar and got a little loud in the wee hours of the morning but the staff did everything

the bar area with dj was an amazing surprise

rooftop bar could of been open

no room service, bad coffee, dim lighting in the room

good bar scene; good meals; good room layout (i think think that's the right word?).

requested for extra plastic laundry bags and was told that the hotel didn't have any

because of covid, there was quite a laundry list of amenities and services that were closed or unavailable, such

the hotel advertised a nice heated outdoor pool

in hotel sports bar 'spectator' was awful

the spa and pool were both closed : ( the ac was also very sad as it didn't blow very cold air even

great gym.

not stroller friendly. pool did not have area for small kids.

kids menu or ala carte on the menu

paid for parking, no room service

pet friendly! nice location and lobby bar and heavenly bed

there was a laundry machine making noise in the morning right next door on the wall next to the tv and the

the pool level room-101 was

to airport with shuttle service provided

nice facilities, and restaurant. airport shuttle leaving every 20 minutes. classy all around.

grandson enjoyed pool

clean, friendly staff, 24 hour laundry, comfortable beds, handicap friendly

is just nitpicking but i wish the breakfast lasted past 10:30 am on weekdays

very clean. very quiet. nice location. good hot breakfast.

the breakfast items in the morning were okay

breakfast was amazing, bed were very comfy, clean rooms, friendly staff and the pool was awesome

instead i went home and did laundry, and did not make it back

inn was clean, front desk very helpful, the pool area was very tidy and water very clean and blue (loved it)

it was very disappointing, especially for the kids

pool was clean but the water in the pool was very cold.

wifi would not work in our room

that they had breakfast bar, nothing worth talking about

provide at least brewed coffee and donuts for your advertised breakfast

my confirmation and a placard in the room stated that breakfast was included with your stay

the continental breakfast was limited to waffles, cereal and milk

breakfast

broken laundry and washing machine. daily cleaning is not neat.

the bed was so comfortable, and room so clean! also their breakfast was really well stocked!

clean & comfortable. staff friendly. decent breakfast as well!

breakfast wasn't so good,the eggs taste a little off the tater tots wasn't done

the breakfast that was served was very good