clean, friendly staff, 24 hour laundry, comfortable beds, handicap friendly

the outdoor area was great. pool and firepit was so nice for our groip

very clean room, well lit parking area, decent breakfast.

hotel was very quiet, free parking

safe, quiet, warm breakfast parking lot was plowed well

the key card did not get the pool door open and the laundry soap was out.

stayed at the pool late at night and the noise carried to my room facing the backside of the hotel

clean, nice saltwater pool, friendly staff.

loved the fresh hot breakfast, too

pool water was very nice but the room itself was stifling

laundry facilities available

laundry room could have had moe than just one washer and one dryer

small indoor pool, laundry facility

our room was very clean and the facility also offered a laundry room to wash our dirty clothes at also a great

with the weather issues laundry was delayed, but it couldn t be helped.

then my kid was sick so i had to do laundry & the residents left clothes in the only working washer & dryer

lock messed up, even though we had smoking room there wasn t a working circulation fan and that caused the

pool closed and grate sticking up that was roped off. no coffee in room either

was non smoking room could smell smoke in room had to spray less smell and had hard time communication

location was tricky to get to first to turning into the parking lot. pool wasn't available.

a cheap room to sleep in head out or if you want to lay low for a few days it's great but the laundry facilities

i did not get a try the breakfast

the breakfast was expected but would have liked for it to be better

went to sleep at 3am and at 7 am there were kids running back and forth dropping stuff on the floor

parking

clean room and laundry facilities and staff always friendly and welcoming

the whole lobby area smelled like mildew because the laundry room was right there and they obviously have mildew

laundry facilities need work. but i was refunded.

the laundry isn t free

the pet friendliness

recommend this place it's convenient, they have breakfast, nice rooms, fridges n microwave, laundry

the rooms had a microwave, coffee machine (well stock coffee supplies) iron, iron board, desk, laundry bags,

left a small pile of laundry and have called they stated that couldn

room clean and well stocked with towels, nice breakfast assortment, close to everything, ice and laundry facilities

the laundry: dryer was out of order

room was located right next to the laundry and the dryer was not fun to listen to that night

they have an indoor swimming pool, gym, and a laundry room

don t really offer any breakfast, it s mostly a frozen sandwich that you can microwave; - the laundry service

very easy to use laundry service as well

rowdy clientele. lots of kids dominating the hot tub.

pool was still open, which was nice

super clean and the kids love the breakfast the staff was soo nice and i will surely book again for the kids

we rented this hotel for the pool and gym access, and we were highly disappointed by the water quality in the

that wasn't the hotel's fault but it was difficult parking

parking space

room we were put in was next to the laundry room

was only 1 washer and dryer so i had to wait 3 hours to get my laundry in

great staff,great breakfast and snack

liked indoor outdoor pool and hot tub

location was great and the kids loved the pool

the staff went way out of their way to get us quarters for the guest laundry, and that was very much appreciated

handy complimentary airport shuttle

the pool is not a giant pool, but plenty big to accommodate

plenty of kitchen/bathroom amenities for our family of 5

comfy, n the kitchen area

guest laundry was in terrible shape

liked the fact that there was a guest laundry

great pool

the bar closes to

breakfast was awesome

close enough to the airport. reasonably priced. kids loved the pool.

was very noisy the first night we got no sleep we went out for breakfast bc there were kids and baseball players

wished it had an indoor pool.

it was nice to have a ceiling fan and full kitchen to prepare meals if needed

the room with the fireplace was perfect for the cold days and nights

with some table wear are useful,room is clean,the indoor pool is open,very good breakfast,good laundry

laundry onsite option was a huge perk

the laundry room was right down the hall

some of the dryers in the laundry area didn t work properly

there was a nice breakfast in a spacious dining area

great staff!! loved the sports bar as well!

i wish the pool was a warmer temperature and the beds were a little more comfortable.

the pool was nice size and had towels

clean, modern, easy access to airport. has a good restaurant bar on site. easy easy easy,

i were there so to say the turned on a lot would be an understatement the hotel restaurant and bar closed at 9

room did not have a microwave and there was no way to get change to use the laundry machines, which i think it

my husband watched him go to a hopper and dig through a bunch of laundry to find some towels for us

window was very drafty. pet fee with taxes came to total almost $30!

no,other than i would have liked breakfast, but that is corona related

pool, fitness, breakfast

laundry available on site

laundry facilities but had a lock on the washer

to use the laundry amenities but they were out of order

laundry hours to get them done

mattress strewn on the front of bldg , storage laundry room exposed front of the entranceway

flickered like there was some kind of electricity short, my boyfriend found a big toenail in the laundry bag,

needed laundry detergent and they were out as well as many other items

room service attendants were nice

the staff very friendly and courteous. i like the fact the hotel was pet friendly.

no coffee at front desk. was on 4am shuttle and nothing was open.

wish there was laundry facilities for guests.

the lobby is in a hallway that used to be the laundry room while under construction

wish they would have had on-site laundry

great breakfast as per hi expectations

pool was very refreshing

your site listed a pool and hot tub, pool been closed for 7 years and no hot tubs

i did not like bread or cereal for breakfast exclusively

the breakfast was too basic, could be a little better

casino across parking lot

no hot water in shower breakfast: a 4' long piece of what looked liked soggy plastic came out of the oj

outside of my room was a pile of laundry. must of been 2 or 3 rooms in the pile

it is unbelievable that such a big resort doesn t even have a place for guest laundry.

our room was on the 2nd floor overlooking the parking lot with a huge tree in front of the window

from the bar and we brought back to our room

lots of casino buffet have gone downhill but this one is very good

it was fine. it has a place to do laundry onsite.

pool for kids to swim

the only good thing about this hotel was.there was wifi and the selection of food at breakfast

complaint, wish the pool was cleaned out a bit

breakfast was hot and fresh

laundry

wish the vending machines were stocked and laundry room was more efficient

the laundry room was nice and had plenty washers and dryers

accommodations were very nice such as the studio set-up in the rooms for convenience, laundry room, etc

laundry facilities snacks

we needed more coffee cups and laundry bags and they brought them right to our room within 5 minutes

beds are comfortable, pets allowed

my kids especially enjoyed the pool

internet didn t accept my room number so there wasn t wifi and the previous guest had set the alarm so it

pool is small with no seating for adults to watch kids

i needed the laundry, but it was out of order

laundry for guest was only one washer and one dryer and the room was super warm

needed to do some laundry and there was no information about where the laundry was

about 430 we spent a little time at the bar few drinks some appetizers and the bar tender she was exceptional

the kids liked it best of the 3

there was a laundry machine making noise in the morning right next door on the wall next to the tv and the

they did have a water machine in the gym that was good

there was no continental breakfast or even free coffee or water

the view of the water, the outdoor area by the bar was very nice and relaxing.

small pool

laundry on premises

love the availability of laundry facilities for guests

clean and comfortable room with amenities such as hot breakfast, laundry facilities,hbo & airport shuttle that

we were adjacent to the laundry, so we heard those noises throughout our stay

shuttle to and from airport and really great location

size of the room and bathroom even had a small kitchen for longer stays, rooms are very modern, very comfortable

praise god, helpful & friendly staff, no hassle ck-in, & wonderful breakfast choices

living area and room/kitchen felt like home

terrible wifi, very slow

pet friendly, location, amenities in room, breakfast & price

weren t any extra blankets available in our room, and there weren t any dirty laundry bags to put our dirty

laundry facility is good but there's only one washing machine and one dryer so having more than 1

close to the airport with shuttle has a pool, hot tub and laundry clean

i used the laundry facilities (1 washer/1 dryer) and glad i got to it early as someone else needed it

little pricey to do laundry.

clean, friendly staff, good breakfast

pool and breakfast

had the train out at 6am so didn t get your breakfast

pool was well maintained and didn t make the entire hallway smell like chlorine like you ll

breakfast was very disappointing

customer service, smelly carpet, the continental breakfast was poor, no laundry room and the closed one was

my room was next to the laundry facilities so it was rather loud, but other than that i had no

housekeeping only done every other day so no new towels and laundry never take out

the kids were chasing each other down the halls and yelling and every once and a while a parent/adult

our room didn t seem especially clean and we found a used bar of soap in the shower

dryer in the laundry room needs to be replavef. it took 2 hrs to dry a small load of laundry

are wrong and need to be changed, especially since the ice machine is located in the guest laundry, and only

broken elevator, flood laundry/ice machine room

my own space unbothered, and breakfast

pool was out of service

hotel, then it will work for you, just ignore the stale cigarette smell in the lobby, rooms and laundry/bedding

plus, laundry facility on-site was super-convenient and affordable for me

i liked the parking lot area very spacious, each wing of the property had its own area & it's swimming pool

breakfast is acceptable, small pool if we wanted to swim

started in a room on the back side which must've been smoking, we're not smokers do the smoke smell was awful

no bible in room, had to tell day before to have room cleaned,no laundry bag

the pool/hot tub were nice

the location and the breakfast.

staff was friendly, hotel was clean, nice pool, great breakfast

could not use wifi would not connect to the authentication page

no laundry facilities

location was nice. the pool was also good.

thing i did not like was not being able to use the pool do to covid 19.

pool and gym area are not really fit for use

i need a dark room to sleep, the window only had sheer curtains looking out on the sidewalk and parking lot

the breakfast was great

breakfast was great with lots of choices

this is great when traveling with children to save from having to eat out every meal the breakfast (free)and

wonderful breakfast

huge tv, nice kitchen set up, comfort bed (pillows were really poofy

the hot tub looked a little grey maybe from not cleaning and lots of kids being in it

wish they would have separate designated parking areas for overnight paying guests and those just attending an

no breakfast buffet for kids

the integrity of their parking lot could be better or fixed up.

pool area could have been updated a little

they were having a kids baseball event so it was very loud the first night.

also the rooms are big, the downside is you could here kids running all around above

we usually never complain, but there apparently were young kids one floor above us and they were running,

wifi worked great

plenty of space and things for kids to do

staff was helpful when i needed to use the laundry

flat top cook top, coffee maker, toaster, hair dryer, dish soap, sponges, dishwasher pod, laundry facility $2

was super great considering it was a nascar race weekend and there were a lot of people wanting early check in

only improvement would be the breakfast buffett.

we also enjoyed the pool/spa services and enjoyed our stay

no laundry bags

in a lot of the amenities since we were only there one night, but we noticed there was free laundry and a nice

we did laundry a couple times during our stay

available games and misc items to borrow, the cleanliness, great supply of cooking utensils, free laundry services

friendly, near great wolf lodge, very clean, smells lovely, wonderful workout facility, laundry, room has a

we arrived late and had an early morning and had to do laundry the woman checking us in took forever to process

gym/workout room next to my room didn't work out well

clean and a beautiful bathroom. kids loved the pool.

parking area clean

would have liked a hot tub or a warmer pool but that was certainly not a deal breaker

my son called the desk,as i was covered in soap, to which the staff replied, we re doing laundry right

laundry was not in operation

room was wonderful, kids had plenty of space to run around

pool and the view

room was wonderful, kids had plenty of space to run around

the pool, ice machine, laundry room all were closed

the pool area is awesome for kids

the breakfast was super good with a wide variety to choose from

pool was fun for the kids

my son loved the pool and the two story slide

strong smell of skunk or marijuana from the laundry/maintenance room by the elevator on the 2nd floor

the hall was full of dirty laundry containers that we had to try to manage thru getting to our room

guest laundry room needs to be remodel overall great

don't do your laundry here takes ten dollars to dry a load

that laundry costed money

ruben at the bar in the evening was top notch and so fun

the location breakfast my wife wasn t a fan she liked the bagel bar and fruit bar but would of liked more

check in and out were easy. liked the pillows. the little gym was nice.

i got there the room smelled like a gym locker

conditioner didn t work properly in the room no room service no house keeping no pool but still the same high

nice breakfast, cheap, laundry and gym, next to a nice roadside bar with cheap beer

the lack of amenities made the stay boring, the fitness and laundry rooms looked thrown together just for the

nice breakfast, cheap, laundry and gym, next to a nice roadside bar with cheap beer

breakfast could be improved

the breakfast.

got a room next to the kitchen/pantry it had a weird smell and on my first night that i got there from a long

pool friendly good breakfast

used streaming services on the television, and i know we stayed during a busy weekend but the parking is limited

wifi was speedy

the fitness center has too warm. i suspect the ac unit needs to be serviced.

large guest laundry- 3 washers and 4 dryers

smelled like weed in laundry area

quality was poor, cleanliness was not up to decent standards-cockroaches in room, laundry and trash in hallways

we like the laundry/ and restaurant within the hotel was cool

and not the pool is open that absolutely loved it

laundry facility

just like cheap laundry soap

no laundry room for guests

wanted a smoking room

i was traveling alone with pets (such a hassle), so i was grateful the pet policy was straightforward, fair,

pool table and heated indoor pool

the gentleman at the bar was very personable, but when the drink was mixed, it only filled less than half the

the bar the pool table and the night staff

the bar had a good selection of drinks

very clean and plenty of free parking

laundry room

was surprised that i had reserved a suite with a kitchen

wonderful pool perfect for my daughter and they have fire pits and a beautiful gym, a bar and a mini store

how the breakfast was set up had to hunt all over for ot

bed, quiet hall, quick elevators, nice bar attached, close to venues, newer building, felt

they had a small office area were i could print off a few things for work and laundry facilities which i also

on-site laundry available, and staff provide free laundry supplies

they had laundry facilities down the hall on the first floor that were very convenient

we didn't try out the pool

spa is always hot and the pool is cool but not cold

was quiet and they also had a laundry room and everything was in walking distance to store to put in place

indoor pool was closed for renovations

price was get ,got a smoking room was great not have to go outside to smoke .

id also appreciate if the hotel did some cracking down on the drinking/partying in the parking lot

all great . smoking room available

them a warning and said don't let it happen again this place does not have a for you to do your laundry and if

6) requests for additional towels had to wait till next day when laundry service started up again

fact that you don't have a laundry room

asked for one when we got back and did not have keys for the laundry room

they did not have a laundry facility

way just for the hot tub only to discover when we got in that it was the same temperature as the pool and we

breakfast was just enough

inoperative hot top low grade breakfast choices

i didn t enjoy that it didn t have hot breakfast.

breakfast was very minimal

would have appreciated room service

the carpet in the living area was spotted (it's a pet-friendly hotel)

bed was comfortable, and the staff was very helpful when we did have issues, and room service was extremely

pet friendly

no breakfast and no room service menus

breakfast could be better

breakfast was great

breakfast selection. who doesn't like bacon? out of three mornings there was none.

breakfast was nice enough but didn't live up to they hype of the reviewers gushing about it

staff were friendly and helpful, especially the chef in charge of breakfast

however no laundry bag nor any bar or hand soap

checking in we went to our room and the hallway was full of dirty laundry

bar soap in bathroom, also cleaning people did not supply a laundry bag

great room, great food from room service, perfect location!

room service was a little slow and menu a bit limited

there were at least two wedding parties the weekend we were there so i get that laundry was busy but we did

room service woke us at 1 am

we were told there s a soda machine in the gym but was sold out of everything then wouldn t give your

room service dine in options

non-password wifi was fast and easy

noise from laundry???

we were looking for laundry facilities in the hotel and there was none.

room service was good

everything was great, what you you expect from a quality hotel. roxanne at the bar was great.

great views, good food, and free wifi

location was great, lobby was nice, bar was nice.

breakfast served in a small place with not many choices.

great breakfast and coffee

hotel bar staff made fantastic cocktails and the decor of the lobby and bar is perfect for a 1920s

for that cost i wish the hotel would provide a breakfast

the gym

smoke in casino

hard to find program for the kids here

casino was on point

parking is kinda far if your hauling luggage the parking garage is further from hotel.

the room service doesn't come with basics like salt and pepper

great hotel, but it's not so great of a location if you have kids or plan on walking around, especially in the

to order room service you need to locate the menu in the tv then call the bar to order

the in room mini bar was well stocked. fitness room was nice.

restaurant food was not good nor cooked correctly due to kitchen staffing not coming in, the mini bar pricing

i also did not like the fact that the bar does not open until 4pm

location was great for attending an event in the p&l district and bar was solid.

one time we called room service and got no answer

short staff and no room service due to quarantine so understandable.

worst problem was 3 kids followed me back to the hotel yelling at me

self-service laundry room

nice breakfast, coffee in the very early morning. good guest laundry.

they had a guest laundry facility, which i did not use, but seemed useful

great hotel with excellent amenities. free guest laundry.

breakfast later than 9:00 am.

room service was delivered on time and temperature was really good

it was hard for my husband and i to really enjoy with so many loud and splashy kids both times we attempted to

also, it would be nice if the pool stayed open later for just adults to relax without screaming kids

pool, jacuzzi, gym

great location, cool bar area and spa!! looking forward to the spa opening!!

shower curtain needs mold bleach. clean in laundry

couldn't get the wifi password to work.

the bed was comfortable. the pool room did smell very clean.

the indoor pool an hour early, wouldn t give us extra towels (2 adults, 2 kids and we had 2 towels)

they were non smoking rooms but had ashtrays

not having continental breakfast. paying for parking when the room rate is already high.

pool was freezing and no hot tub

the workers with the residence inn that s connected (that was slightly cheaper and offered free breakfast

breakfast was good

the bizarre, ghastly, decor of the resaurant and bar area no safe in the room

i wasn't able to use the pool or gym, but i had no issues using their laundry room

our room smelled like smoke and the lights in the kitchen were not working

great location. wonderful room. breakfast was good too.

location size of room kitchen

breakfast was great, nice full kitchen in the room was great.

didn't have breakfast at the hotel, so i cannot say if it was good or not

breakfast was delicious and awesome

the breakfast was okay at best

the hot breakfast exceeded our expectations and was served with joy

friendly staff, clean room, normal and tasty breakfast as we come to expect from hampton inns.

modern and updated, free laundry (self serve)!

the gym space is a little lacking, but still clean and sufficient.

convenient location! friendly and engaging staff! excellent breakfast!

everything was available, hot breakfast, all day coffee, water, tea, extremely helpful personal

it totally ruined our plans for celebrating the kc chief’s super bowl parade with our kids, a waste of $200

the bar area with dj was an amazing surprise

loved it all except for no room service, easy access to food or coffee machine in the room.

no room service, bad coffee, dim lighting in the room

location, cool vibe, the bottom floor bar and rooftop bar were both excellent

rooftop bar could of been open

there was only one way in and out of the parking lot, so that helped

it s in is sketch with a bunch of homeless people hanging about right outside the hotel parking lot

parking lot was under construction, the room was average at best

the only think i didn't like was the parking

should offer rides to downtown for customers safety as well as more parking lot safety measures

room was spacious, and having an in-unit laundry was a huge convenience

bit disappointed that the bar and restaurant were not open when we were there over monday night -- only weekends

i wish the hotel would have had complimentary breakfast and coffee.

pet friendly

very modern with a bar and restaurant located in the lobby, valet/luggage service provided and the room itself

things for the hotel to consider would be: add a change machine in the laundry room, turning up the temp in

getting locked in the laundry room. it's been fixed lol

we used the laundry facilities with no problems

the pool was open

very convenient location along i-70 with comfortable pet-friendly room.

room was across from laundry facilities and there was a machine beeping all night

it does have a laundry room

tv didn't work, the fridge didn't work, the laundry facility was filled with laundry for hours and front desk

when talking to the staff they said we have not anyone to do laundry the elevator was broken so we had

trash bags, and dirty laundry old paint buckets, dry wall pieces everywhere

great breakfast! clean and great value! staff was great

should have a sign that says the pool is salt water we didnt know and my kids and i stopped swimming because we

friendly staff, clean room, heated pool

the parking lot is very small and we arrived late back to our room and had to park in back in a dimly

) the complementary breakfast was much better than you normally get, with cheesy egg casserole, pancakes, cinnamon

beautiful property, great staff, nice gym and pool, beds amazing, perfect location.

evening bar was understaffed, with one of the three employees ignoring customers and the other two trying

however the pool was extra salty or something my kids complain about swimming for hours about how they're eye

if the weston has room service, i sure couldn t figure out how to get it

customer service was great. and we love the pool too

no laundry facilities

there is no laundry room as advertised

i didn't like the fact that there wasn't a laundry facility on site.

ie: wifi pw

smoking room was not as nice as nonsmoking room at previous stay

requested for extra plastic laundry bags and was told that the hotel didn't have any

because of covid, there was quite a laundry list of amenities and services that were closed or unavailable, such

the all seasons rooftop pool amazing

daily room service

surprised that 4 star hotel did not offer room service dining.

liked the room itself with all the kitchen wear like real dishes, silverware, dishwasher

$75 per night nonrefundable pet fee is, in my opinion, too much, especially if you have a pet that doesn't make

room was very nice, close to my activity, great parking and helpful staff.

location and lots of parking lot

great breakfast, close & convenient parking, quiet but family friendly

ended up having to do my laundry late one evening and the guy at the front desk i guess thought acting suspiciousor

the pool was nice and the laundry facility was definitely a plus aswell

food splattered behind kitchen sink

in the rudy sweet and it was nice needs darker curtains in bedrooms but came fully furnished nice kitchen

full kitchen

instead i went home and did laundry, and did not make it back

the wifi could have been stronger

breakfast is very good and the wifi is free

my kids only lasted maybe 30 minutes

small pool