your site listed a pool and hot tub, pool been closed for 7 years and no hot tubs

located across from the casino we were having a meeting at

no coffee pot in room. no breakfast

they pulled the breakfast very early

the casino located next-door

outside of my room was a pile of laundry. must of been 2 or 3 rooms in the pile

it is unbelievable that such a big resort doesn t even have a place for guest laundry.

went to order room service, got rerouted to front desk

t have a real bar, just a mobile bar where the bartender didn

no morning room service, restaurant, or sandwich option

wish there had been a bike in the fitness center.

good breakfast considering the covid times.

breakfast and decaf coffee available upon request

very nice. very clean. dishes and a kitchenette with stove top burners were a nice touch.

breakfast wish it was out later design of room efficient stylish and comfortable sofa and

pool area could have been updated a little

parking

the bar is never really open

we didn t plan any evening activities because we dedicated that time to the pool for our kids

to have the snack bar/market down in the lobby with a wide range of food and drink for the kids to raid and the

the lack of amenities made the stay boring, the fitness and laundry rooms looked thrown together just for the

nice breakfast, cheap, laundry and gym, next to a nice roadside bar with cheap beer

faculty was clean, and the staff was very nice , especially the young lady that was her and breakfast

the breakfast was pretty bad

nice breakfast, cheap, laundry and gym, next to a nice roadside bar with cheap beer

we arrived late and had an early morning and had to do laundry the woman checking us in took forever to process

not enough parking and couldn t find the ice machine.

the pool was very small, great for little children, but not for my older kids

new facility, very clean with a good breakfast. 25 minutes from kauffman stadium.

the gym was awesome

we like the laundry/ and restaurant within the hotel was cool

smelled like weed in laundry area

large guest laundry- 3 washers and 4 dryers

quality was poor, cleanliness was not up to decent standards-cockroaches in room, laundry and trash in hallways

whole place smelled like cigarrettes even though there were no smoking signs everywhere

rooms were clean, the breakfast was good, and the pool was a nice bonus for the kids

the pool was heated (almost too warm), which was a nice change

were disappointed that the pool was broken and our kids did not get to swim as they were looking forward to that

the rooms were very clean, the staff was great as well as the breakfast

the breakfast was awful and my kids swam in the pool and were itchy all over after showering after swimming

just like cheap laundry soap

no laundry room for guests

laundry facility

breakfast was very good

location and pet friendly

they did not have a laundry facility

it was ok and they have a laundry area for customers

6) requests for additional towels had to wait till next day when laundry service started up again

asked for one when we got back and did not have keys for the laundry room

fact that you don't have a laundry room

young funky vibe, but loved the bar and lobby area

was so good lastnight the bar man was very great love his work he s a very good worker i will be back in the

we had to shower ourselves and small kids in cold water (was 105 heat index all day and showering was a must)

pool is not really for adults

the pool was very cold. it was hard to enjoy more than 20-30 minutes.

laundry room

we loved the little kitchen, it was perfect

we got a king size suite, which came with a full-size kitchen, which was very convenient to cook in

they had a yogurt bar and much more

the breakfast they actually had a chef and cooked amazing breakfast tacos and real eggs

the bartender couldn t even make your drink behind the bar because there was no soda machine back

i liked the gym and the garage parking.

pool had the warmest water ever, felt great

not a big deal but i had to ask what time breakfast was and where the gym was and where the pool was

the bar and restaurant was closed both friday and saturday night

casino was on point

the casino was very fun with great staff

hard to find program for the kids here

smoke in casino

casino, food, nice room, nice and friendly staff.

then my kid was sick so i had to do laundry & the residents left clothes in the only working washer & dryer

no pool to cool off in

pet friendly

lock messed up, even though we had smoking room there wasn t a working circulation fan and that caused the

pool closed and grate sticking up that was roped off. no coffee in room either

tub leaked into laundry room below our room and we were accused of damaging it even though there was excessive

our room was very clean and the facility also offered a laundry room to wash our dirty clothes at also a great

laundry facilities available

laundry room could have had moe than just one washer and one dryer

small indoor pool, laundry facility

a cheap room to sleep in head out or if you want to lay low for a few days it's great but the laundry facilities

parking

parking,booking

went to sleep at 3am and at 7 am there were kids running back and forth dropping stuff on the floor

the eating area is very small and makes it hard to get around to prepare breakfast and still have a comfortable

the key card did not get the pool door open and the laundry soap was out.

kinda think if parents have unruly kids

no one could answer our questions about the wifi on site had to call

that the people upstairs literally walked like a heard of elephants, and also the fact that the kids in the room

perfect for our kids

only room service available was from the savoy restaurant in the building, and limited options in

com error, but the pet fee was not explicitly stated and so we arrived to an extra $75 non-refundable fee added

wifi was poor

pet friendly

the gym was great

very comfortable, clean rooms. staff very friendly and helpful. the breakfast was exceptional.

very clean, great breakfast, whitney was so friendly!

staff were friendly and helpful, especially the chef in charge of breakfast

then the breakfast excellent so close to the convention you can walk and ride the train for free

breakfast selection. who doesn't like bacon? out of three mornings there was none.

great hotel with excellent amenities. free guest laundry.

they had a guest laundry facility, which i did not use, but seemed useful

self-service laundry room

nice breakfast, coffee in the very early morning. good guest laundry.

rooms were very clean they had a bar the food was great the drinks were great and the staff was awesome

bar soap in bathroom, also cleaning people did not supply a laundry bag

checking in we went to our room and the hallway was full of dirty laundry

however no laundry bag nor any bar or hand soap

nice pool and gym

the pool was extremely cold. kids were bummed

there were at least two wedding parties the weekend we were there so i get that laundry was busy but we did

wifi was not working the first day i was there

loved going to the nearby gym

spent more than we normally would as a treat to ourselves for a weekend getaway without kids

room service breakfast was not that great

the room service doesn't come with basics like salt and pepper

super comfy bed and great bar & restaurant!

i got it that that the bar area sits squarely in the middle of the restaurant but when you are paying a premium

the candy in the room, we had to hide it from the kids.

we were not able to connect to the wifi or sign into any streaming apps on the very difficult to use tv system

the waitress at the bar seemed in a bad mood, brought us bar nuts that were clearly from the bottom of a bag

the tall, thin gentleman working in the bar was extremely friendly and fast at service

breakfast served in a small place with not many choices.

location was great, lobby was nice, bar was nice.

we had breakfast at the coffee shop in the lobby and it was delicious

noise from laundry???

we were looking for laundry facilities in the hotel and there was none.

room service was good

was all very nice and helpful beds were comfortable pool on the roof was clean and fun view from our room on 2

the staff at the reception and in the breakfast room were extremely helpful

stairs had ice and parking lot. heater was on cycle so i froze most of night.

should offer rides to downtown for customers safety as well as more parking lot safety measures

i did not feel safe leaving my car in the parking lot or spending the night in the facility

the only positive is they kept the parking lot lights on at night

it s in is sketch with a bunch of homeless people hanging about right outside the hotel parking lot

one time we called room service and got no answer

staff on the front desk and the bar (drum) we're amazing, saw i was on my own and took the timeout to interact

worst problem was 3 kids followed me back to the hotel yelling at me

over priced room service

i also did not like the fact that the bar does not open until 4pm

modern and updated, free laundry (self serve)!

it totally ruined our plans for celebrating the kc chief s super bowl parade with our kids, a waste of $200

everything was amazing. location, cleanliness, decor, breakfast, staff, etc..

was told i couldn t go into the gym due to vivid

the variety of breakfast items and drinks were just the right amount

he even helped us arrange details to make our trip special for the kids

everything from valet to late night room service were amazing!

modern building friendly staff that greeted us with snacks for the kids

the gym was amazing

the pool was great for my kids

only avaiable was a small bar like order area

pool, and fitness center

breakfast was good

the bar staff was amazing!!

i had an unfortunate event at the record bar the night of and i left early without breakfast the next day

i wasn't able to use the pool or gym, but i had no issues using their laundry room

extra bar stools helped separate the family

guests, no bedding for the pull out sofa (which also had stains), gross spots left on the kitchen floor, and no

asked for a smoke free and pet free room

picked this property specifically for our kids to enjoy a view of the city, and because it was close to the

at the door of the hotel, the staff was extremely friendly and very professional and a nice gym & breakfast

didn't have breakfast at the hotel, so i cannot say if it was good or not

location, room, gym

pet hair in room

great location! very nice clean rooms! great breakfast!

i wish that the espresso bar was open earlier than 7am... even 6:45 would be great!

loved it all except for no room service, easy access to food or coffee machine in the room.

rooftop bar could of been open

cool design, big room, great shower, nice gym.

is across the street from a bar and got a little loud in the wee hours of the morning but the staff did everything

i think breakfast should be included.

pool room was dirty

no smoking facility and the fact that it had a bar and restaurant

it doesn t make much sense to be able to have the hotel gym, bars, convention center, etc open, but not the

we got there did we learn that the breakfast we paid for only covered the adults and not the kids - ended up

room was spacious, and having an in-unit laundry was a huge convenience

nice bar in the lobby with ample room

the bar could stay open later though than 10pm

what breakfast?? the gym was not cleaned daily.

beautiful bar that was open until 11pm, last call at 10:45pm

the laundry room was not working

laundry facility took my $$

room was very humid everything felt wet but our room was close to the pool and across from the laundry room

has a pool and laundry

staff knock on my door and accuse us of smoking in the room whn clearly my room across frm the laundry room /

laundry room was very convenient

the guest laundry machines were broke also

yummy breakfast and nice pool

a negative thing, but this hotel is right next to an amusement/water park so there were lots of kids at the pool

pool was okay, kids enjoyed it

of the other guests children were very loud and disruptive in the pool area and in the hallway

room was very clean. pool was nice

dirty everything, bad location , horrible parking

not a lot of parking in front.

and absolutely no parking when we got in for the night

really nice lobby, clean room, breakfast, laundry

wifi was terrible, didn't connect and would drop all the time

not many breakfast options, bed wasn t too comfortable

really nice lobby, clean room, breakfast, laundry

the breakfast was incredible

laundry room only had one washer and one dryer so i had to wait a bit to get started

we unloaded at the rooms and the kids thought the rooms were so cool they wanted to stay and not check out the

nice area, free parking and hot breakfast decent stay lil overpriced.

had stated when booking we were two adults and two kids and there were only amenities for 3 people in the hotel

it was clean, the breakfast was very good, good room service.

laundry room

was nice with the kitchen and plenty of drawer and closet space

the extras they included in the kitchen they had a blender an air fryer and all you daily kitchen essentials

the pool was to cold to stay in for long

they provided everything you need for the kitchen area, i was very impressed

everything was wonderful! really convenient laundry facilities!

no laundry available and our room 112, fridge doesn t work well.

parking was a little awkward, small spaces, not very many. price was a little high for room.

lots of garbage in the parking lot

room was clean and pool was nice

my kids actually found food and medication on the floor in the room

employees were very friendly, and the hotel was very clean and up to date, we really enjoyed the pool area

free breakfast and parking

was very limited parking so we had to park next to a curb the second night

we rented this hotel for the pool and gym access, and we were highly disappointed by the water quality in the

laundry facilities need work. but i was refunded.

the laundry isn t free

the whole lobby area smelled like mildew because the laundry room was right there and they obviously have mildew

clean room and laundry facilities and staff always friendly and welcoming

beds, nice outdoor grassy areas for walking dogs, picnic areas, exercise room, wifi, free coffee, pet friendly

the staff went way out of their way to get us quarters for the guest laundry, and that was very much appreciated

no hot tub in the pool area

you travel with a pet, beware

breakfast was a little limited in options

wifi did not work, no room service and got price of room noting special

requested for extra plastic laundry bags and was told that the hotel didn't have any

because of covid, there was quite a laundry list of amenities and services that were closed or unavailable, such

no room service

we liked the lobby and the bar area

dinner at spectators is a very limited menu, no kids meals, to much$$

amount of space and facilities that my kids loved to explore

the pool and gym were very nice and clean

wish they would upgrade the pool area

room service was prompt and staff were friendly

nice indoor/outdoor pool. close to lots of shopping - restaurant.

left a small pile of laundry and have called they stated that couldn

the laundry: dryer was out of order

the rooms had a microwave, coffee machine (well stock coffee supplies) iron, iron board, desk, laundry bags,

recommend this place it's convenient, they have breakfast, nice rooms, fridges n microwave, laundry

really appreciate laundry facilities for guests

to the fact that i did not want to take bedbugs home and due to the fact that i would not do my laundry there

parking was fairly convenient

location and wof parking included was great

outdoor pool and spa were situated just across the road

they were in the kitchen and bathroom

they have an indoor swimming pool, gym, and a laundry room

very easy to use laundry service as well

room was located right next to the laundry and the dryer was not fun to listen to that night

don t really offer any breakfast, it s mostly a frozen sandwich that you can microwave; - the laundry service

rowdy clientele. lots of kids dominating the hot tub.

cleanliness, quiet, great breakfast; courteous and professional staff and finally, easy check in and check

room with everything you could need, pool was great and well kept

loved the clean and beautiful pool

the pool could have been a little bit warmer, it was quite chilly.

kids were looking forward to donuts at the breakfast bar

liked the fact that there was a guest laundry

guest laundry was in terrible shape

the tile in the kitchenette and the bathroom was sticky

the bar closes to

staff and shuttle to and from airport were wonderful

room we were put in was next to the laundry room

was only 1 washer and dryer so i had to wait 3 hours to get my laundry in

breakfast was okay, juice was delicious.

clean friendly pet friendly

the spa was so relaxing and fulfilling..

instead i went home and did laundry, and did not make it back

it was very disappointing, especially for the kids

room is listed as spa bath and the pictures shown displayed a jacuzzi tub

parking lot, pool, staff & breakfast

breakfast was great and the manager was super nice.

the laundry room was right down the hall

laundry onsite option was a huge perk

with some table wear are useful,room is clean,the indoor pool is open,very good breakfast,good laundry

some of the dryers in the laundry area didn t work properly

pet fee: i was surprised by a $150 pet fee that wasn t disclosed during the booking process,

no breakfast included no laundry on property

didn t win anything at the casino, but what do you expect lol

nothing for kids to do

the room was clean, had free wifi, and fridge

movie theater and the arcade were great for my kids(14 & 16) to have something to do without leaving the property

when talking to the staff they said we have not anyone to do laundry the elevator was broken so we had

tv didn't work, the fridge didn't work, the laundry facility was filled with laundry for hours and front desk

trash bags, and dirty laundry old paint buckets, dry wall pieces everywhere

room was across from laundry facilities and there was a machine beeping all night

it does have a laundry room

broken laundry and washing machine. daily cleaning is not neat.

wifi was slow and it was had to get reception inside the room.

parking lot was a bit small for bigger cars and the elevator was very sketchy

breakfast

all was good except parking a little small.

the location was convenient and there was an accurate amount of parking

$75 per night nonrefundable pet fee is, in my opinion, too much, especially if you have a pet that doesn't make

although hilton honors booked us here as a family friendly and pet friendly location, it was neither

indoor pool was open

i also wish they had a cooktop or something to go along with the kitchenette

the pool was nice size and had towels

i were there so to say the turned on a lot would be an understatement the hotel restaurant and bar closed at 9

clean, modern, easy access to airport. has a good restaurant bar on site. easy easy easy,

i wish the pool was a warmer temperature and the beds were a little more comfortable.

great staff!! loved the sports bar as well!

the night my bed just starts shaking violently on its own i think it is because we are under the laundry room

there is a guest laundry with 1 washer and 1 dryer located in the building and you can purchase laundry supplies

gym is adequate but could use more equipment.

location to food and hospital. the parking was great.

excellent breakfast! the seating area was very comfortable and clean

clean, friendly staff, 24 hour laundry, comfortable beds, handicap friendly

limited fitness center hours.

good breakfast, and the pool area is great

very good fitness center

very clean and quiet. the location was great for us. breakfast had a lot of choices.

laundry facilities but had a lock on the washer

laundry hours to get them done

laundry available on site

of all the woman today this morning just came up to me very rude telling me not to do my laundry it starts at

to use the laundry amenities but they were out of order

room did not have a microwave and there was no way to get change to use the laundry machines, which i think it

my husband watched him go to a hopper and dig through a bunch of laundry to find some towels for us

clean staff breakfast all was great

the pet fee was very reasonable. the room was spacious and comfortable, accessible and clean.

staff was fantastic and accommodating, and the airport shuttle started by 4:15 am so we had no problem making

flickered like there was some kind of electricity short, my boyfriend found a big toenail in the laundry bag,

needed laundry detergent and they were out as well as many other items

parking was a a premium with the conventions being held there.

being able to leave car and shuttle to the airport.

my kids and i got snacks at the gift shop

car parking and guest laundry are great!

i worked out at the gym once and it had decent equipment and i was all by myself, i liked that

they did not serve breakfast

the breakfast was excellent. daily room cleaning. fitness room excellent. friendly staff.

shuttle service was great!

the lobby is in a hallway that used to be the laundry room while under construction

wish there was laundry facilities for guests.

wish they would have had on-site laundry

i loved how they accommodated me for early check in and a quiet room

great breakfast as per hi expectations

just at night be i g so close to the bar and people outside near the vehicles.

wifi did not work throughout the hotel

never could find the gym

wish the bar stayed open a little later

searched for a hotel that was pet friendly

dryer in the laundry room needs to be replavef. it took 2 hrs to dry a small load of laundry

are wrong and need to be changed, especially since the ice machine is located in the guest laundry, and only

broken elevator, flood laundry/ice machine room

the bed was amazing!! pet friendly was great on such short notice

convenient; nice people at the desk; pet friendly

there is also a dark skinned young woman with green and black dreadlocks who worked in laundry that was most

especially consider including a laundry room in your facility please

staff was kind, complimentary breakfast, and wifi was semi secured.

kids hated it

was only 10 or less tv channels to watch i have kids that love to watch cartoons and there was none so thank

breakfast is bad and no free water and small gym

breakfast options were great

don t inform us that the pool was closed until we had our kids in their swimsuits and went downstairs

appointments at child mercy we stay at another location but due to me traveling alone with the kids we pick here

they offer breakfast but it was honey buns cereal bar and water

i had to call the front desk multiple times for laundry bags, and bedding for the fold out couch bed that was

room service was fast and the food was delicious

internet tv didn t work so my kids were t able to watch netflix

i found the bed to be just a bit too hard for my liking. the room service menu was very limited.

bathroom; 24 hr gym

no laundry facilities

we couldnt utilize rhe sqimming pool because it was allegedly down for construction but yet no construction

great breakfast and hospitality at breakfast

pet policy

parking lot was horrible

plus, laundry facility on-site was super-convenient and affordable for me

hotel, then it will work for you, just ignore the stale cigarette smell in the lobby, rooms and laundry/bedding

the lack of phone signal and the wifi never connected to my phone

wifi old tv that didn t work dirty some lights didn t work roaches refrigerator missing it s

wouldn t hook up to xbox, wifi wouldn t work in my room, bathroom wasn t clean when i received the room,

this was day 7 on our trip driving from oregon to florida and one of our planned laundry days

however front desk very helpful showing us location of laundry mat and told us we could go over to holiday inn

half of the equipment in the gym was broken and rusty

derelict vehicles in parking lot with garbage around them and spare car parts

no room service. cleaned room once in 14 days had to get my own amenities. breakfast was cold.

spa was hot! indoor pool was cool.

inside pool was a little to cold.

i wish it said online that the pool was not open .

the breakfast was great - also, restaurants were close

everything - location, staff, room, cleanliness, pool and hot tub!

location, parking, excellent breakfast, and all staff members.

great breakfast- wonderful staff

pool needed cleaning lots of hair and chlorine my eyes were burning just sitting in the pool

bed breakfast was acceptable parking was sufficient staff was friendly nice amenities pool was

the pool was shut down by the city so i was not able to do my water workouts.

have a laundry room

00 for a single load laundry soap

everything! great facilities, room, staff, pool, breakfast!

my kids absolutely loved it here they did not want to leave!

kids loved the pool and the balcony off the pool

accommodations were very nice such as the studio set-up in the rooms for convenience, laundry room, etc

the laundry facility

dryer in laundry cost $2 per 40 minutes

smoke detector in another room beeping, dryer in laundry room running all night clanking around against wall,

the laundry room was nice and had plenty washers and dryers

gym was absolutely wonderful, as was the lounge, bar, and the overall look and feel of the hotel

clean facilities and a nice gym

price of cocktails at the hotel bar

location, gym and the staff were very helpful and kind. walking distance to great restaurants!

family friendly the bar stayed open late

we needed more coffee cups and laundry bags and they brought them right to our room within 5 minutes

breakfast is not included in your stay

and i asked if possible early check in and they helped

pool and breakfast, bed was comfortable

staff didna ? ? t monitor social distances at pool -2nd shift

it s also worth noting that they have a spa onsite, although i was not able to enjoy that this time

great location, comfortable gorgeous room, coffee bar in the room, friendly staff.

room service experience

gym seemed well-equipped although i did not use during my stay it due to illness

laundry facilities

wifi not secure

the bathroom and bedroom were small. the kitchen was the biggest room in the suite

my kids and wife were extremely upset and booking only have me $26 back as compensation when i spent

we had a large room with sitting areas and kitchen