to note, there are only 4 sun beds by the pool and they get snapped up quickly in the afternoon

wifi is very well connected in public space

around pool (and my room next to pool), wifi was sometimes a bit too weak or lost.

restaurant porch coffee bar was available for early risers and that workers in the restaurant arrived earlier

poor or no lighting along the path from bungalows to reception and parking lot

a massage at the front desk they were calling me back, never heard anything from them, asked for pool service,

good pool and access to the lake

the kids enjoyed the pool

location near the docks, the hotel grounds are beautiful, there's a swimming pool, kayak rental

also no wifi

the hotel is very nice, the service is super friendly, it has a restaurant and room service with reasonable

laundry facility at your doorstep at a great

large room, good breakfast, reliable wifi, great lake view

wifi wasn't strong

also there was wifi up until the exterior of the hostal near the lake which was nice

i was to leave very early so they cooked my breakfast the night before to accommodate

m a solo traveller and wanted some time alone so i enjoyed it, also the breakfast was good (eggs, pancakes

the breakfast area was not really clean, and overall the place looks a little run down.

tienda next door does laundry

best view ever. super chilled rooftop terrasse. very cheep laundry

they also offer a laundry service in the little shop at the bottom

the staff were really friendly & provided a laundry service

good laundry service available too

although two people are doing their laundry in the lake, it is crystal clear water

there is a big share kitchen, very big terrace with beautiful wiev on a whole lake

the view from the rooftop bar was amazing and we had dinner in the restaurant and the food and service were

would have liked to have wifi in my room, but i was able to get it out on the hotel's rooftop deck, which was

good shower with really hot water and mostly wifi is good too

the breakfast that is included is great, especially omelette

free breakfast was plain and it was deliciously filling

great breakfast

staff were very friendly, included breakfast was wonderful and huge - just note that a drink is not included

anything off the restaurant's breakfast menu was included with our stay

too bad the rooftop is only used for hanging laundry as it has a great view

the staff are fantastic, so friendly & helpful nothing is too much trouble, did our laundry for us for a great

we also had laundry service done for a great price

they have a jacuzzi, offer laundry service and help you with tours

pool was empty the whole time we were there. no food or drink allowed in the rooms

there is a laundry facilities, massage, salon, and tour companies very close

is very good value for money, clean and nice rooms with great breakfast

for a few nights -good food -good wifi -central location close from everything and easy to reach -locally-owned

it was clean and nice, the breakfast was really good.

place with delicious breakfast, clean nice rooms, and nice roof terrace

homemade breakfast on the top deck was great!

) breakfast of pancakes, eggs and banana

you'll also get a good breakfast

couldn t believe my eyes as i ate breakfast

loved the place, very organized, nice breakfast and great staff

super pleasant - excellent service, great recommendations, superb morning sunrise tour, arranged laundry for us

the location and the room anddd the laundry

also the laundry service was nice because they don't use a drier but let it sundry :d

had my laundry done by the hotel, and they lost my pants

there was a gym on the roof where there was also a great view. great laundry service too.

good breakfast of eggs, banana and pancakes

delicious and free breakfast

value for the location, free breakfast & kitchen facilities

breakfast, staff, and facilities were amazing

the breakfast is the real highlight fantastic pancakes and banana with a side of egg

from the terrasse hammocks spacious room staff so friendly & organized laundry for us lots of free

good breakfast, the very best location, 5 minutes max, walking from where the boat lets you off

breakfast of pancakes and fruit and coffee was a nice way to start every day

nice breakfast, free purified water, great location

breakfast included was really nice

they can also book tours for you and they offer a laundry service

check-in, rooms, laundry service, room, bed comfort - no complaints whatsoever

super helpful and kind laundry service q20 per kilo

wifi worked pretty well from the room but worked perfectly from the balcony

the wifi is a bit weak

i dropped my laundry at 9pm and got it back at 9am next morning

was good, the rooms were clean, the view is fantastic, and seeing the ladies bathing and doing laundry below

our expectations and was the best part of our trip to san pedro laguna, the layout is perfect, breakfast

view of the lake, the pool was beautiful to swim in

inclusive breakfast was amazing and honestly exceeded my expectations

the laundry facilities don't work

with lake view and reggae music + good pricing, great value for money + some services like laundry (separate

the free breakfast was delicious every morning, and the beds were comfy (i stayed in a shared dorm but was

rooms with a decent shower, friendly staff, cool breakfast changing every day, at the food court which also has

the reception are at the entrance of a parking, the staffs don't speak english

com had laundry services listed in the facilities however when we asked one staff member they said there

a bad experience with the hotel doing laundry

), use the canoes and there is also a laundry service

i had my laundry done and they lost 2 of my favorite garments

great breakfast included and free drinking water

advice you to book at the door and not online (50q at the door, 70q instead) the laundry service is 5q so good

there's a reasonably priced on-site cafe/restaurant serving wholesome food, laundry service, sauna, guest use

otherwise the comfort was great - very clean, nice hot water in the showers, appreciate the laundry line

wouldn t recommend the laundry service

they were all welcoming and helpful- we used the laundry services, massage, sauna, and airport shuttle, we

lack of breakfast options

no guard in the parking and at the entrance of the hotel

kids liked the swimming pool and lovely view

if you call them, they even provide room service

the included breakfast was very good

front gate was a bit tricky (just get staff to show you how) and a few lingering pests in the kitchen, normal

secondly there are ants in the room and bugs all over the kitchen and common area

you can t use the kitchen, you even have to pay for boiled water if you are wanting to make a tea

the wifi didn't work at all while we were there

loved staying in the cabin, having use of the kitchen, free use of kayaks

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points

haha the breakfast each morning was phenomenal

mine even had a fireplace which was a nice touch to a rainy evening one night

they also have a nice heated pool

fast same day laundry everything is good

the property lacks a pool.

breakfast included the food served in the restaurant is quite bad no room service the beds are extremely

the wifi is spot on

wifi is a bit slow in the rooms

lee and elaine will let you do a load of laundry in their washer

the wifi was satellite but didn t work except for from a few specific places.

nice furnished kitchen area with patio

the kitchen was pretty well stocked and had everything we needed

the kitchenette is not particularly usable unless guests plan well in advance, as the property is quite

the family dinners are a must :) laundry service is good and fast (external lady)

no laundry facilities

lots of daily social activities (some paid, some free), the vibes are super chill, there s a laundry service

felt like we were being treated like kids queuing for a school meal

s very clearly mentioned everywhere on their website, but there s only wifi in the common area patio

terrible wifi and cel service

wifi didn t work

for example the pool has a price to use

there was no fridge even not in lobby and also swimming pool is not real fyi

parking, not like usa accommodations

even after we checked out, they graciously allowed us to continue using the pool facilities and provided us

good wifi nice hot water

wifi was weak

wifi, free secure parking, comfy beds and good hot water pressure, helpful staff, great ac, good laundry service

very difficult to sleep with the hotel generator, local traffic, hotel moving laundry in the early hours etc

corner balcony, great location to walk main street (calle santander) and nearby water taxis, good wifi, free

but what really helped us was the kids house, my daughter loved it there

but what really helped us was the kids house, my daughter loved it there

the hotel was very clean and the sunday breakfast buffet was fantastic

rooms, lovely toiletries, fabulous complementary breakfast, beautiful planting made the hotel very relaxing,

location is good near the lakefront, and breakfast is included which was good

wifi connection working perfectly from the room, so could join an online session

i like the location and the view. cheap laundry service.

play area for kids

gorgeous view of the lake, lovely gardens with hammocks to relax, swimming pool

i loved everything from the room to the patio and the pool.

parking was unavailable during my stay

have laundry services onsite

we got our laundry done here with a 24-hour turnaround

i felt safe using the parking as well

friendly staff, off street parking, clean rooms, hot water

location is close to where to take the boat. friendly staff. free parking.

we rented the room with terrace which has a little kitchen inside, and have a nice view of the lake and volcanoes

two parking spots are available underneath so it is first in, best dressed

location, zero to no wifi, we had about 4 very big spiders in our room

wifi in room

very little parking

wifi was very spotty especially inside the room

next to public parking so it could get noisy at times

we loved the pool, the comfortable beds, and the convenience of having both parking and breakfast included

parking, close to where we wanted to go walking distance stores, restaurants & attractions

staff were phenomenal, great to have a pool, and breakfast was delicious

free breakfast was delicious, staff was helpful and expedited our laundry, and it was a beautiful hotel

very friendly staff, helped with a very efficient taxi and laundry service

overcharged for a load of laundry ($17)

in from antigua and all my plans were messed up - they responded when i had my 5 minutes of wifi and totally

wifi basically doesn't work in the rooms and only works in the hallways of the hotel

breakfast was good as well

excellent small cafe on the grounds and a beautiful infinity pool overlooking the lake

parking is available, wifi is very very spotty

the pool had great views of the lake

attention , parking

no wifi, no ac, you could hear everything from the outside, not a good value.

-they also provide laundry service for an extra charge

the laundry service was very reasonably priced

cheap laundry service, availability of travel services

great value laundry service, comfy bed

great location, friendly staff, cheap laundry service and good shower.

was very nice and helpful with any request from laundry service to transportation

was very clean, friendly staff, good laundry service

laundry service was quick

they also have a laundry service

quick laundry service

tried to charge my over $100 for a load of laundry- claiming the prices are in usd when nothing else in entire

i paid an obscene amount for laundry, 90+, where i have previously been paying 20 for the same amount

you had to send your clothes to laundry to get them pressed

in fact they forced us to use their laundry service - which was expensive

views, gardens, heated pool and jacuzzi, fireplace

electricity sockets next to the bed (including usb charging) laundry service is possible with extra cost

laundry service would have made it complete and the music can be quite loud (although we liked the

all offered activities were actually made, overpriced extras like laundry, can be very loud to sleep because of

it has great laundry and good breakfast

laundry was unavailable for the week i was there

staff, parking and breakfast

dirty, dark, far from the city center, and the wifi is incredibly unreliable

good breakfast on 3rd floor terrace, pancakes, fresh fruit and coffee

breakfast waa terrible no milk butter or jelly not regular coffee only instant it wal cold they

breakfast could improve a little bit

also breakfast included for the price was amazing and very yummy

staff we had were super friendly and even organised a take away breakfast for us

breakfast is delicious

kitchen refrigerator, stove, micro, utensils

loudly music from the bar upstairs

the hotel also arranged for a great couples massage, laundry service, and a private boat tour of the lake

accommodating they graciously upgraded our room before we got there and even helped us with laundry

highly recommend drinks at the bar with darwin and any and all food items on the menu -- you can't go wrong

especially the owner of the resort and the bartender at the swimmingpool

the breakfast food and portions were quite generous

breakfast could be enhanced and food menu changed from day to day.

i had to point out one thing is that they promote a particular pool a lot as there are two but it seems to be

s unfair to charge the full price of a chapin breakfast when the continental breakfast is included

need to have someone available at the pool upstairs so you can easily have a drink with that amazing view

professional and friendly staff, lovely pool, huge rooms, great chef

we had the best laundry service in 4 months travelling

they helped us with arranging shuttles and offered laundry service

the laundry service is very expensive, might be better to do it next

wifi was flaky in room, both their wifi and when using my claro sim.

someone to open the door everytime i wanted to leave and enter ( early mornings or night) and the wifi- at times

lastly, the laundry service at the hotel was really expensive

laundry service, very expensive.

at night you can't miss the fireplace in the dining room which is perfect for a good wine, hot chocolate or

no ac, terrible wifi.

breakfast and beautiful location near the docks of santa catarina

breakfast, lunch, dinner and laundry available

also, we took advantage of the laundry service i wish i could take this hotel with me on this trip

i did my laundry with them too; good if you need clean clothes in just a few hours

laundry service

really clean, hot water, parking available, and there s a possibility to do laundry, which we used ;) it

the breakfast included and that it is in a good location

whole place needed a facelift, entranceway was piled with plastic buckets and laundry

good value for money, nice staff, laundry service.

affordable laundry service

location,laundry

and a big fridge, set back away from main road so a lot less noise ,hot water and in house laundry service

no dinner, no laundry service, jacuzzi was out of service when we went

2 large bedrooms, 2 bathrooms, kitchen (we did not use), dinning area and living room with access to beautiful

peaceful clean room, pool, and direct access to the lake was fantastic

bigger rooms have their own kitchen

the wi-fi is strongest in the lobby, bar and common areas at the center of the resort

was friendly and attentive, there was free drinking water and in guatemalan terms good wifi

wifi was super great for video calls. dropped a few times.

wifi did not reach room

liked the proximity of the main tourist attractions and early check in

is a really narrow street leading to the parking in front of the hotel - keep in mind if you are coming with a

they changed the wifi password for some reason while i was there