lastly, the laundry service at the hotel was really expensive

laundry service, very expensive.

hotel: nice pool

pool and spa great. comfy bed. generous breakfast.

this hotel is a great place if you are interested in relaxing for an afternoon by the pool or in the courtyard

accommodating they graciously upgraded our room before we got there and even helped us with laundry

the hotel also arranged for a great couples massage, laundry service, and a private boat tour of the lake

bar next to pool that serves best margaritas ever (thanks to christian)

the pool area is heavenly, the restaurant has really good food, but what really makes this place is the

the staff, the food, the view, the pool

staff was great, amazing breakfast, restaurant is really good, amazing views from the volcanoes

continental breakfast included was quite poor, comparing the quality of food given in the restaurants

nothing we didn t like, but be warned there are a lot of steps if you want to use the infinity pool

breakfast was a continental breakfast - which was just coffee, juice, two pats of butter and

need to have someone available at the pool upstairs so you can easily have a drink with that amazing view

they did my laundry for me for 20 quetzal us and hung it up to dry and everything

the hotel is clean, they have plenty of hot water, the breakfast is really good, and their laundry service is

another thing they offer is a laundry service (i didn't use it, so i actually don't know a lot about it) the

really clean, hot water, parking available, and there s a possibility to do laundry, which we used ;) it

breakfast, lunch, dinner and laundry available

wifi, hot strong shower, very friendly and helpful staff, beautiful premises, very clean room and

accommodating, helpful and always happy to answer questions, assist with arranging things like laundry and

delicious , filling breakfast was included

the hostel is very quiet and has fast wifi

pool was small, was low on water and filter system wasn't working great

the location was the best thing and the parking help me a lot

they changed the wifi password for some reason while i was there

the breakfast included and that it is in a good location

parking, staff ud83eudd47, balcony and pool.

wifi not working, extremely loud, staff not competent and unable to assist with any issues, no

wifi on top floors weak.

s a nice rooftop terrace and a pool

the breakfast was delicious and all was very clean and safe

liked the service, the breakfast and the peace of the place

the showers were good, the internet was fast, the bed was comfy and the breakfast was good!

staff, parking and breakfast

had to catch a mini bus straight after breakfast

just about everything you need for a bed and breakfast place

cheap and quick laundry service

wifi is pretty bad, the curtains were not making the room dark enough to sleep well in the

the wifi works everywhere in the property

place for few nights, wifi works perfectly, it's very close to the main street with shops and restaurants, the

kind staff. nice place with tons of plants. good wifi.

they helped us with arranging shuttles and offered laundry service

we had the best laundry service in 4 months travelling

the laundry service is very expensive, might be better to do it next

wifi didn t work except sat in certain parts of the corridor outside my room

the owners were very friendly and allowed us an early check in as the room was ready

good value for money, nice staff, laundry service.

location,laundry

affordable laundry service

and a big fridge, set back away from main road so a lot less noise ,hot water and in house laundry service

whole place needed a facelift, entranceway was piled with plastic buckets and laundry

we got our laundry done here with a 24-hour turnaround

have laundry services onsite

location is close to where to take the boat. friendly staff. free parking.

friendly staff, off street parking, clean rooms, hot water

the wifi didn t work well in the room

had issue with the water not working for a day, and then the wifi not working- though the staff were very helpful

parking, not like usa accommodations

also the hotel is somewhat close to the lake and parking was easy

wifi was not working until i restarted the router outside the room

even after we checked out, they graciously allowed us to continue using the pool facilities and provided us

is a really narrow street leading to the parking in front of the hotel - keep in mind if you are coming with a

had to cancel the reservation because there were issues with the parking spaces and they couldn't arrange any

liked the proximity of the main tourist attractions and early check in

wifi did not reach room

free parking was available as advertised, and breakfast was included

location is good near the lakefront, and breakfast is included which was good

rooms, lovely toiletries, fabulous complementary breakfast, beautiful planting made the hotel very relaxing,

wifi connection working perfectly from the room, so could join an online session

the hotel was very clean and the sunday breakfast buffet was fantastic

wifi, free secure parking, comfy beds and good hot water pressure, helpful staff, great ac, good laundry service

very difficult to sleep with the hotel generator, local traffic, hotel moving laundry in the early hours etc

- room service was efficient, friendly, and affordable

clean, great location. staff was super friendly. great pi for families and kids!

the view and the pool area was beautiful

accommodating staff, comfy bed, convenient location, clean private room with bathroom, basic breakfast included

loudly music from the bar upstairs

good location and good breakfast.

maybe it was just that day and apparently bar in front gonna be demolished soon, so hopefully no more music at

the glass walla (essentially) don't block out any of the sound from the streets and bar right above the hostel

hot water available, restaurant, storage bins for luggage if needed, laundry service too

was very nice and helpful with any request from laundry service to transportation

laundry service was also quick and well

laundry service

was very clean, friendly staff, good laundry service

great value laundry service, comfy bed

the location is great, the laundry service was quick and clean, and the staff were friendly

-they also provide laundry service for an extra charge

excellent service provided for the in house laundry service

it offers laundry services and the stuff is friendly and smiling

very friendly staff, helped with a very efficient taxi and laundry service

free breakfast was delicious, staff was helpful and expedited our laundry, and it was a beautiful hotel

overcharged for a load of laundry ($17)

wifi was good enought to was videos, but not movies

in from antigua and all my plans were messed up - they responded when i had my 5 minutes of wifi and totally

i like the location and the view. cheap laundry service.

if you have kids, they have an excellent play area, including trampolines and playsets

the kids loved the pool area with the big slider

gorgeous view of the lake, lovely gardens with hammocks to relax, swimming pool

with a climbing frame, trampolines and little football goals for the children to enjoy and the pool had a

also the parking lot was behind me and workers worked past midnight

wedding took place whilst we were there and only one waitress was in charge of the bar to the rest of us guests

the pool had great views of the lake

staff is really helpful and our kids had lots of fun interacting with them

the gardens are lovely and the small infinity pool was a nice bonus for us

laundry was unavailable for the week i was there

location of our room at the end of the garden area) and i d of liked the option to do my own laundry as some

it has great laundry and good breakfast

all offered activities were actually made, overpriced extras like laundry, can be very loud to sleep because of

electricity sockets next to the bed (including usb charging) laundry service is possible with extra cost

in fact they forced us to use their laundry service - which was expensive

you had to send your clothes to laundry to get them pressed

tried to charge my over $100 for a load of laundry- claiming the prices are in usd when nothing else in entire

i paid an obscene amount for laundry, 90+, where i have previously been paying 20 for the same amount

hot water runs out pretty quickly in the morning bad wifi

no dinner, no laundry service, jacuzzi was out of service when we went

good wifi too

bathrooms and kitchen could use some updating

hot water in the shower was far from being hot. also, i wish they had wifi in the rooms.

wifi only works around the reception area

the breakfast each morning was healthy and delicious

wish the restaurant was open earlier for breakfast and stayed open for dinner

includes good breakfast, and free access to the lovely nature reserve trails, beach and butterfly garden

don't speak english, little services offered after 5:00pm, wifi not very efficient in the rooms

excellent breakfast and lunch

the pillows and the wifi weren't that

parking

wifi in room

we opted to rent the small apartment that has a kitchen

because there is no formal reception and the attendant seems to be occupying a hotel room by the kitchen

breakfast was good as well

wifi very unstable

for example the pool has a price to use

terrible wifi and cel service

wifi didn t work

the family dinners are a must :) laundry service is good and fast (external lady)

lots of daily social activities (some paid, some free), the vibes are super chill, there s a laundry service

no laundry facilities

wifi is only available in the co-working area.

our kids (teenagers) loved the family style dinners meeting other travellers

lee and elaine will let you do a load of laundry in their washer

the wifi was satellite but didn t work except for from a few specific places.

the outdoor kitchen has a refrigerator and a two burner stove top

the kitchen has everything you need

you have your own private garden with picnic table and lounge chairs, a well equipped kitchen to do some cooking

fast same day laundry everything is good

the wifi capacity is not strong enough to stream the music for the bar and also be reliable for guests

didn't like that there's no room service

also there are spa treatments like sauna, massages, hot tubs and swimming stops

the wifi signal is spot on everywhere

lack of breakfast options

the grounds are gorgeous, with a lovely pool and fantastic organic garden and plenty of hammocks

well rated for kids

nice pool

i liked the suite a lot, because it had a fireplace, a little living-room and a huge bed

you can t use the kitchen, you even have to pay for boiled water if you are wanting to make a tea

front gate was a bit tricky (just get staff to show you how) and a few lingering pests in the kitchen, normal

the wifi didn't work at all while we were there

secondly there are ants in the room and bugs all over the kitchen and common area

the kitchen is very dirty

haha the breakfast each morning was phenomenal

mine even had a fireplace which was a nice touch to a rainy evening one night

the breakfast was delicious (please get the chilaquiles)

and the breakfast was sooo good

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points

the hotel is very nice, the service is super friendly, it has a restaurant and room service with reasonable

poor or no lighting along the path from bungalows to reception and parking lot

it has a gorgeous pool, hot tub and sauna

to note, there are only 4 sun beds by the pool and they get snapped up quickly in the afternoon

around pool (and my room next to pool), wifi was sometimes a bit too weak or lost.

stayed at the rooms at the back, nearer the road and pool and they were kinda dark and stuffy

laundry facility at your doorstep at a great

also there was wifi up until the exterior of the hostal near the lake which was nice

large room, good breakfast, reliable wifi, great lake view

wifi wasn't strong

m a solo traveller and wanted some time alone so i enjoyed it, also the breakfast was good (eggs, pancakes

the breakfast area was not really clean, and overall the place looks a little run down.

i was to leave very early so they cooked my breakfast the night before to accommodate

wifi a bit patchy in the room.

pool too cold to use, restaurant staff inattentive.

the kids enjoyed the pool

good pool and access to the lake

pool was great and best of all, they have temascals you can book at no extra cost

although two people are doing their laundry in the lake, it is crystal clear water

they provide a large, shared kitchen with fridges where you can keep your leftovers

early check in

was served in the hotel but the kitchen was large and useful

beers expensive in the bar onsite

good value for breakfast

great breakfast

the breakfast that is included is great, especially omelette

anything off the restaurant's breakfast menu was included with our stay

free breakfast was plain and it was deliciously filling

too bad the rooftop is only used for hanging laundry as it has a great view

the staff are fantastic, so friendly & helpful nothing is too much trouble, did our laundry for us for a great

they have a jacuzzi, offer laundry service and help you with tours

we also had laundry service done for a great price

the rooftop was really cool to lounge or work and the pool was clean

tienda next door does laundry

best view ever. super chilled rooftop terrasse. very cheep laundry

laundry service is good and very cheap

good laundry service available too

the staff were really friendly & provided a laundry service

there is a laundry facilities, massage, salon, and tour companies very close

they have a restaurant lake front and they include the breakfast in there as well, super nice

breakfast was really delicious, it was a big pancake with fresh fruit. i like it

maybe it s cause i came during low season, but i wasn t really offered any breakfast options

is very good value for money, clean and nice rooms with great breakfast

the breakfast is the real highlight fantastic pancakes and banana with a side of egg

was the cheapest accommodation in town and included a delicious breakfast

good breakfast of eggs, banana and pancakes

the free breakfast (eggs, pancakes and banana) was very yummy, and the coffee always hot and fresh

delicious and free breakfast

super pleasant - excellent service, great recommendations, superb morning sunrise tour, arranged laundry for us

also the laundry service was nice because they don't use a drier but let it sundry :d

had my laundry done by the hotel, and they lost my pants

good, nice service, laundry

the location and the room anddd the laundry

you'll also get a good breakfast

very kind staff, great breakfast! absolutely worth the money :)

breakfast was very

breakfast is included, and the view from the terrace is incredible

breakfast, coffee, free water wifi worked - terrace has great view.

from the terrasse hammocks spacious room staff so friendly & organized laundry for us lots of free

the pancake breakfast on the rooftop with an amazing view was wonderful each morning

breakfast of pancakes and fruit and coffee was a nice way to start every day

nice breakfast, free purified water, great location

breakfast is simple but good: pancakes, fruit and coffee or tea

they can also book tours for you and they offer a laundry service

super helpful and kind laundry service q20 per kilo

check-in, rooms, laundry service, room, bed comfort - no complaints whatsoever

aircon and wifi worked perfectly

nice building. good parking.

i dropped my laundry at 9pm and got it back at 9am next morning

was good, the rooms were clean, the view is fantastic, and seeing the ladies bathing and doing laundry below

the location was perfect and the breakfast was delicious

the restaurant and bar had lots of choices

others have mentioned, some of the rooms are situated near the bar area, so it can be very loud

the laundry facilities don't work

with lake view and reggae music + good pricing, great value for money + some services like laundry (separate

bed is very uncomfortable and kitchen has limited use

the free breakfast was delicious every morning, and the beds were comfy (i stayed in a shared dorm but was

felt dirty and old, the place is pretty run down and there was almost nothing in the kitchen

com had laundry services listed in the facilities however when we asked one staff member they said there

i had my laundry done and they lost 2 of my favorite garments

a bad experience with the hotel doing laundry

), use the canoes and there is also a laundry service

the breakfast was amazing