room was beautiful and we had a good time at the pool

i looked forward to coming home each night and relaxing in the pool and room

and the breakfast was sooo good

haha the breakfast each morning was phenomenal

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points

great wifi connection

to use the kitchen to cook meals, incredible lounge area with exquisite view and lake accrssibility

you can t use the kitchen, you even have to pay for boiled water if you are wanting to make a tea

secondly there are ants in the room and bugs all over the kitchen and common area

the kitchen is very dirty

fast same day laundry everything is good

the wifi capacity is not strong enough to stream the music for the bar and also be reliable for guests

everything but the pool need to have reservation to be use . thays is what they said.

wifi in my room it pretty weak.

wifi works pretty good most of the time

lee and elaine will let you do a load of laundry in their washer

the kitchenette is not particularly usable unless guests plan well in advance, as the property is quite

the outdoor kitchen was perfect

you have your own private garden with picnic table and lounge chairs, a well equipped kitchen to do some cooking

the kitchen was pretty well stocked and had everything we needed

no laundry facilities

the family dinners are a must :) laundry service is good and fast (external lady)

lots of daily social activities (some paid, some free), the vibes are super chill, there s a laundry service

lack of wifi but also appreciate the opportunity and intention to stay offline and be present

we saw families with small kids, backpackers and elderly people so the place can receive any type of traveler

although two people are doing their laundry in the lake, it is crystal clear water

wifi worked well, especially considering the wifi usually isn't great around the lake

location is perfect, next to the lake, 10 minutes walking distance from the bar area, which makes the hotel

wifi didn t really work in the dorm room. a bit hot while sleeping as well.

was served in the hotel but the kitchen was large and useful

great breakfast

anything off the restaurant's breakfast menu was included with our stay

staff were very friendly, included breakfast was wonderful and huge - just note that a drink is not included

good value for breakfast

free breakfast was plain and it was deliciously filling

breakfast, staff, and facilities were amazing

delicious and free breakfast

very nice experience, the staff was always very friendly, the breakfast delicious, the garden very nice and the

the breakfast is the real highlight fantastic pancakes and banana with a side of egg

value for the location, free breakfast & kitchen facilities

too bad the rooftop is only used for hanging laundry as it has a great view

we also had laundry service done for a great price

the staff are fantastic, so friendly & helpful nothing is too much trouble, did our laundry for us for a great

they have a jacuzzi, offer laundry service and help you with tours

room was clean and modern, we didn t use the gym but it s nice to have it, the pool was nice and we enjoyed

there is a laundry facilities, massage, salon, and tour companies very close

here, but a restaurant with the same name 10 min away that has a lake view (maybe a coincidence) wifi didn't

i was working during my stay and the wifi was not good in my first room, but i had to switch rooms and the wifi

the owner is very nice and the breakfast is great

comfortable bed, big bathroom with hot water, strong wifi even on the terrace

laundry service returned quickly and smelling lovely

super pleasant - excellent service, great recommendations, superb morning sunrise tour, arranged laundry for us

the location and the room anddd the laundry

had my laundry done by the hotel, and they lost my pants

there was a gym on the roof where there was also a great view. great laundry service too.

) breakfast of pancakes, eggs and banana

couldn t believe my eyes as i ate breakfast

sized room, comfy bed, private bathroom, hot water, a wonderful terrace where breakfast is served

breakfast is included, and the view from the terrace is incredible

wifi was good and available in all rooms and public spaces

from the terrasse hammocks spacious room staff so friendly & organized laundry for us lots of free

breakfast of pancakes and fruit and coffee was a nice way to start every day

breakfast is simple but good: pancakes, fruit and coffee or tea

although it wasnt mentioned on the page, breakfast was included

ry central but still quiet) - highly recommend

for example the pool has a price to use

terrible wifi and cel service

wifi didn t work

good laundry service available too

best view ever. super chilled rooftop terrasse. very cheep laundry

tienda next door does laundry

laundry service is good and very cheap

the staff were really friendly & provided a laundry service

i dropped my laundry at 9pm and got it back at 9am next morning

was good, the rooms were clean, the view is fantastic, and seeing the ladies bathing and doing laundry below

the pool area is amazing too

single moment was totally amazing, the room service was very good, the food was unique and really tasty, the

i didn t like that we had to ask for the wifi.

the laundry facilities don't work

with lake view and reggae music + good pricing, great value for money + some services like laundry (separate

there is a kitchen, and even though it is a little bare-bones, because the hostel is so small and intimate, i

breakfast included is a great perk. right up the block from the beach. super affordable!

for the first day which was an entire san pedro issue, however, when it was back on i had no wifi even though

super helpful and kind laundry service q20 per kilo

they can also book tours for you and they offer a laundry service

check-in, rooms, laundry service, room, bed comfort - no complaints whatsoever

wifi worked pretty well from the room but worked perfectly from the balcony

staff is very nice! hot water en wifi work good enough for working. location perfect!

a bad experience with the hotel doing laundry

i had my laundry done and they lost 2 of my favorite garments

), use the canoes and there is also a laundry service

com had laundry services listed in the facilities however when we asked one staff member they said there

breakfast was tasty and often included 3-4 options

laundry facility at your doorstep at a great

large room, good breakfast, reliable wifi, great lake view

also there was wifi up until the exterior of the hostal near the lake which was nice

wifi wasn't strong

i was to leave very early so they cooked my breakfast the night before to accommodate

m a solo traveller and wanted some time alone so i enjoyed it, also the breakfast was good (eggs, pancakes

the breakfast area was not really clean, and overall the place looks a little run down.

advice you to book at the door and not online (50q at the door, 70q instead) the laundry service is 5q so good

there's a reasonably priced on-site cafe/restaurant serving wholesome food, laundry service, sauna, guest use

wouldn t recommend the laundry service

otherwise the comfort was great - very clean, nice hot water in the showers, appreciate the laundry line

they were all welcoming and helpful- we used the laundry services, massage, sauna, and airport shuttle, we

wifi very unstable

the breakfast was humble

and wifi also seemed to turn off

breakfast was fantastic

lot of natural light, silence,comfortable bed, towels and strong wifi

breakfast was amazing

no dinner, no laundry service, jacuzzi was out of service when we went

wifi signal in the room wasnt always strong, the beds are quite firm, there wasnt a shampoo, just

the bungalow, the pool

views, the bed, the pool, hot tub, food, service

was so nice, natural, confortable, the beach was so nice, the food delicious and big breakfast, the whole place

in fact they forced us to use their laundry service - which was expensive

you had to send your clothes to laundry to get them pressed

i paid an obscene amount for laundry, 90+, where i have previously been paying 20 for the same amount

tried to charge my over $100 for a load of laundry- claiming the prices are in usd when nothing else in entire

at front desk, how they cheat saying that no kids are allowed on booking to force you to go directly to them,

got our laundry done here as well

it has great laundry and good breakfast

electricity sockets next to the bed (including usb charging) laundry service is possible with extra cost

great laundry service

kitchen that is kept clean, the staff is super helpful and friendly, and they even provide a laundry service

really noise. room was in a building essentially in the parking lot.

the wifi was not reliable from the second floor where my room was located

they have a small kids that s my daughter got to enjoy at the end of our day

have loved to use the pool but it was pretty cold

the staff was helpful with setting up a jetski rental for myself to take my kids

i like the location and the view. cheap laundry service.

nice swimming pool with slide, beautiful view from the terrace, very helpful staff, nice extras like table

although i was charged the extra the room service did not respond, because there were left only towels for one

play area for kids

gorgeous view of the lake, lovely gardens with hammocks to relax, swimming pool

free breakfast was delicious, staff was helpful and expedited our laundry, and it was a beautiful hotel

very friendly staff, helped with a very efficient taxi and laundry service

overcharged for a load of laundry ($17)

wifi was unreliable, and by unreliable i mean virtually nonexistent

the breakfast was typical, room was comfortable, and wifi was strong

excellent service provided for the in house laundry service

the location is great, the laundry service was quick and clean, and the staff were friendly

great value laundry service, comfy bed

cheap laundry service, availability of travel services

-they also provide laundry service for an extra charge

hot water available, restaurant, storage bins for luggage if needed, laundry service too

was very nice and helpful with any request from laundry service to transportation

quick laundry service

laundry service

laundry service was quick

the hotel is very nice, the service is super friendly, it has a restaurant and room service with reasonable

very difficult to sleep with the hotel generator, local traffic, hotel moving laundry in the early hours etc

wifi, free secure parking, comfy beds and good hot water pressure, helpful staff, great ac, good laundry service

excellent location, clean, has a gym, everything we needed.

nice bathrooms and good room service with free delicious guatemalan coffee you can make in small perculators

i didn't even bother checking out the gym

the hotel was very clean and the sunday breakfast buffet was fantastic

rooms, lovely toiletries, fabulous complementary breakfast, beautiful planting made the hotel very relaxing,

location is good near the lakefront, and breakfast is included which was good

wifi connection working perfectly from the room, so could join an online session

good location and good breakfast.

staff we had were super friendly and even organised a take away breakfast for us

however, it was still loud, a bar above, loud people in the middle of the night going back to their rooms after

breakfast is delicious

free breakfast

the location was good. there was a game room with pool.

also the hotel is somewhat close to the lake and parking was easy

there was no fridge even not in lobby and also swimming pool is not real fyi

too much noise from the parking lot that is in the back part of the hotel

parking, not like usa accommodations

we got our laundry done here with a 24-hour turnaround

have laundry services onsite

friendly staff, off street parking, clean rooms, hot water

the wifi didn t work well in the room

location is close to where to take the boat. friendly staff. free parking.

we had the best laundry service in 4 months travelling

they helped us with arranging shuttles and offered laundry service

the laundry service is very expensive, might be better to do it next

wifi was flaky in room, both their wifi and when using my claro sim.

the owners were very friendly and allowed us an early check in as the room was ready

the view from the balcony, breakfast included, the pool was nice

parking, close to where we wanted to go walking distance stores, restaurants & attractions

staff were phenomenal, great to have a pool, and breakfast was delicious

parking, staff ud83eudd47, balcony and pool.

view, breakfast, room, people, employees area, everything excellent

weren t told about the breakfast schedule and figured it was til 11

friendly staff, breakfast

good breakfast on 3rd floor terrace, pancakes, fresh fruit and coffee

location and breakfast

breakfast was good. nice view from outside breakfast terrace. short distance to all facilities.

liked the proximity of the main tourist attractions and early check in

balcony room costs a little extra and just looks over a parking area

narrow street & tight parking. lots of neighborhood dog barking in the night

you are traveling in a car, the road is very extremely narrow, so that means you have to pay for parking and

wifi did not reach room

affordable laundry service

location,laundry

whole place needed a facelift, entranceway was piled with plastic buckets and laundry

and a big fridge, set back away from main road so a lot less noise ,hot water and in house laundry service

good value for money, nice staff, laundry service.

the breakfast included and that it is in a good location

cheap and quick laundry service

kind staff. nice place with tons of plants. good wifi.

uncomfortable beds and pillows, no hot water, wifi didn't work

place for few nights, wifi works perfectly, it's very close to the main street with shops and restaurants, the

the free wifi didn't work.

they changed the wifi password for some reason while i was there

accommodating, helpful and always happy to answer questions, assist with arranging things like laundry and

the day starts off with excellent guatemalan coffee and moves to a wonderful, traditional breakfast of eggs,

room and swimming pool very

the only downside was the wifi was very off and on in our room.

there is a pool right in the center and plenty of space to stretch your legs outside

wifi is very well connected in public space

very friendly staff, enough parking space

wifi was good throughout the hotel

around pool (and my room next to pool), wifi was sometimes a bit too weak or lost.

i loved the pool, the staff and the food at the

hostel offers reasonably priced japanese food, laundry and even printing/copy services

i did my laundry with them too; good if you need clean clothes in just a few hours

breakfast, lunch, dinner and laundry available

the hotel is clean, they have plenty of hot water, the breakfast is really good, and their laundry service is

also, we took advantage of the laundry service i wish i could take this hotel with me on this trip

wifi, hot strong shower, very friendly and helpful staff, beautiful premises, very clean room and

the kids enjoyed the pool

the pool is fantastic for kids

wifi in the bedrooms didn t work while we were there so it was inconvenient to have to walk down

a massage at the front desk they were calling me back, never heard anything from them, asked for pool service,

wifi a bit patchy in the room.

lastly, the laundry service at the hotel was really expensive

laundry service, very expensive.

pool and spa great. comfy bed. generous breakfast.

on colder nights they turn on a fireplace

breakfast and beautiful location near the docks of santa catarina

the hotel also arranged for a great couples massage, laundry service, and a private boat tour of the lake

accommodating they graciously upgraded our room before we got there and even helped us with laundry

the pool area is heavenly, the restaurant has really good food, but what really makes this place is the

especially the owner of the resort and the bartender at the swimmingpool

wifi in the rooms and only intermittent in 1 common area

we enjoyed the food both at breakfast and dinner

breakfast could be enhanced and food menu changed from day to day.

the included breakfast is simply coffee, fruit and bread with jam

we particularly liked the upper house rooms with your own pool area

wifi is extremely weak in all areas (room, reception, restaurant :(