lee and elaine will let you do a load of laundry in their washer

nice furnished kitchen area with patio

the outdoor kitchen was perfect

the kitchenette is not particularly usable unless guests plan well in advance, as the property is quite

the outdoor kitchen has a refrigerator and a two burner stove top

the family dinners are a must :) laundry service is good and fast (external lady)

lots of daily social activities (some paid, some free), the vibes are super chill, there s a laundry service

no laundry facilities

went to this hostel with my adult kids and husband and we really enjoyed it

wifi only in a common area and was not too realiable

fast same day laundry everything is good

wifi works pretty good most of the time

wifi in my room it pretty weak.

the wifi signal is spot on everywhere

wifi

for example the pool has a price to use

terrible wifi and cel service

wifi didn t work

front gate was a bit tricky (just get staff to show you how) and a few lingering pests in the kitchen, normal

kitchen was not clean

to use the kitchen to cook meals, incredible lounge area with exquisite view and lake accrssibility

you can t use the kitchen, you even have to pay for boiled water if you are wanting to make a tea

secondly there are ants in the room and bugs all over the kitchen and common area

haha the breakfast each morning was phenomenal

and the breakfast was sooo good

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points

they also have a nice heated pool

wifi very unstable

excellent breakfast and lunch

breakfast great, part of nature reserve - very cool to hike, see monkeys, walk across jungle

lot of natural light, silence,comfortable bed, towels and strong wifi

the breakfast each morning was healthy and delicious

includes good breakfast, and free access to the lovely nature reserve trails, beach and butterfly garden

no dinner, no laundry service, jacuzzi was out of service when we went

the kitchen is dated

loved the view in the morning while having breakfast

the hotel did not have the kitchen available after breakfast

the wi-fi is strongest in the lobby, bar and common areas at the center of the resort

you had to send your clothes to laundry to get them pressed

i paid an obscene amount for laundry, 90+, where i have previously been paying 20 for the same amount

in fact they forced us to use their laundry service - which was expensive

tried to charge my over $100 for a load of laundry- claiming the prices are in usd when nothing else in entire

there is no wifi on the rooms, just in the lobby.

laundry was unavailable for the week i was there

great laundry service

electricity sockets next to the bed (including usb charging) laundry service is possible with extra cost

it has great laundry and good breakfast

was not so good, laundry service took 24h and we did not have that much time

no wifi, no ac, you could hear everything from the outside, not a good value.

the staff was helpful with setting up a jetski rental for myself to take my kids

staff is really helpful and our kids had lots of fun interacting with them

there is great wifi throughout the grounds

poor wifi

i like the location and the view. cheap laundry service.

the kids loved the pool area with the big slider

pool w/slide

with a climbing frame, trampolines and little football goals for the children to enjoy and the pool had a

lunch / bar is rather expensive

free breakfast was delicious, staff was helpful and expedited our laundry, and it was a beautiful hotel

very friendly staff, helped with a very efficient taxi and laundry service

overcharged for a load of laundry ($17)

the breakfast was typical, room was comfortable, and wifi was strong

has extremely weak wifi, had to rely on our cell phone signal for most things

cheap laundry service, availability of travel services

it offers laundry services and the stuff is friendly and smiling

-they also provide laundry service for an extra charge

the staff were very friendly and assisted with laundry and other documents that we needed printed

great value laundry service, comfy bed

was very nice and helpful with any request from laundry service to transportation

laundry service was also quick and well

quick laundry service

was very clean, friendly staff, good laundry service

they also will do your laundry for a fee and serve a great breakfast menu each day again as an extra cost but

wifi, free secure parking, comfy beds and good hot water pressure, helpful staff, great ac, good laundry service

very difficult to sleep with the hotel generator, local traffic, hotel moving laundry in the early hours etc

playground (without the kids club) needs benches/sitting possibilities with tables for drinks, shade and is

a lap pool in the open aired courtyard looking directly at one of the volcanos

the lounge chairs by the pool could have been cleaner and the gym was quite dirty

location is good near the lakefront, and breakfast is included which was good

rooms, lovely toiletries, fabulous complementary breakfast, beautiful planting made the hotel very relaxing,

wifi connection working perfectly from the room, so could join an online session

the hotel was very clean and the sunday breakfast buffet was fantastic

loud music at night from bar above

maybe it was just that day and apparently bar in front gonna be demolished soon, so hopefully no more music at

loudly music from the bar upstairs

accommodating staff, comfy bed, convenient location, clean private room with bathroom, basic breakfast included

where else can you get a bed for 6$ with breakfast included

wifi was not working until i restarted the router outside the room

pool was dirty and not used

parking, not like usa accommodations

the pool was unusable, dirty and probably unhealthy

too much noise from the parking lot that is in the back part of the hotel

we got our laundry done here with a 24-hour turnaround

have laundry services onsite

i felt safe using the parking as well

friendly staff, off street parking, clean rooms, hot water

the wifi didn t work well in the room

they helped us with arranging shuttles and offered laundry service

the laundry service is very expensive, might be better to do it next

we had the best laundry service in 4 months travelling

wifi didn t work except sat in certain parts of the corridor outside my room

the owners were very friendly and allowed us an early check in as the room was ready

very nice hotel, nice swimming pool, large and comfortable rooms, large breakfast, good service

we loved the pool, the comfortable beds, and the convenience of having both parking and breakfast included

the hotel has very nice views, very friendly staff, big open areas, free parking, huge and clean rooms

parking, staff ud83eudd47, balcony and pool.

the outside looks like an abandoned parking lot but that's about it.

wifi was not good, a lot of loud noises from dogs on the street.

wifi was super great for video calls. dropped a few times.

wifi did not reach room

had to cancel the reservation because there were issues with the parking spaces and they couldn't arrange any

wifi was good in the room

weren t told about the breakfast schedule and figured it was til 11

good breakfast on 3rd floor terrace, pancakes, fresh fruit and coffee

dirty, dark, far from the city center, and the wifi is incredibly unreliable

breakfast could improve a little bit

the showers were good, the internet was fast, the bed was comfy and the breakfast was good!

good value for money, nice staff, laundry service.

affordable laundry service

location,laundry

and a big fridge, set back away from main road so a lot less noise ,hot water and in house laundry service

whole place needed a facelift, entranceway was piled with plastic buckets and laundry

the breakfast included and that it is in a good location

cheap and quick laundry service

uncomfortable beds and pillows, no hot water, wifi didn't work

the wifi works everywhere in the property

the free wifi didn't work.

wifi is pretty bad, the curtains were not making the room dark enough to sleep well in the

they changed the wifi password for some reason while i was there

accommodating, helpful and always happy to answer questions, assist with arranging things like laundry and

the only downside was the wifi was very off and on in our room.

breakfast was filling and in a very nice courtyard had an entire room for myself with balcony the

very friendly staff. included nice breakfast.

in the city, the cristobal colon bus station, the rooms are suites, spotless clean, and the breakfast here would

breakfast, lunch, dinner and laundry available

the hotel is clean, they have plenty of hot water, the breakfast is really good, and their laundry service is

also, we took advantage of the laundry service i wish i could take this hotel with me on this trip

another thing they offer is a laundry service (i didn't use it, so i actually don't know a lot about it) the

hostel offers reasonably priced japanese food, laundry and even printing/copy services

wifi, hot strong shower, very friendly and helpful staff, beautiful premises, very clean room and

although two people are doing their laundry in the lake, it is crystal clear water

would have liked to have wifi in my room, but i was able to get it out on the hotel's rooftop deck, which was

the bar upstairs kept blasting music the entire afternoon until late in the

wifi is good for working

early check in

free breakfast was plain and it was deliciously filling

also the breakfast options were nice, though the service was slow

good value for breakfast

anything off the restaurant's breakfast menu was included with our stay

great breakfast

they have a jacuzzi, offer laundry service and help you with tours

we also had laundry service done for a great price

too bad the rooftop is only used for hanging laundry as it has a great view

the staff are fantastic, so friendly & helpful nothing is too much trouble, did our laundry for us for a great

comfortable bed nice rooftop good wifi

laundry facility at your doorstep at a great

wifi wasn't strong

large room, good breakfast, reliable wifi, great lake view

also there was wifi up until the exterior of the hostal near the lake which was nice

i was to leave very early so they cooked my breakfast the night before to accommodate

m a solo traveller and wanted some time alone so i enjoyed it, also the breakfast was good (eggs, pancakes

the breakfast area was not really clean, and overall the place looks a little run down.

there is a laundry facilities, massage, salon, and tour companies very close

service the the breakfast was excellent it's not parking and the streets around the hotel are to small is hard

wifi didn t reach room

is very good value for money, clean and nice rooms with great breakfast

the breakfast is absolutely amazing and they let you choose which of the 2 restaurants you would like

breakfast, staff, and facilities were amazing

the free breakfast (eggs, pancakes and banana) was very yummy, and the coffee always hot and fresh

highly recommended for any travellers coming to lake atitlan, the hosts are super nice and the breakfast is

very nice experience, the staff was always very friendly, the breakfast delicious, the garden very nice and the

value for the location, free breakfast & kitchen facilities

there was a gym on the roof where there was also a great view. great laundry service too.

also the laundry service was nice because they don't use a drier but let it sundry :d

had my laundry done by the hotel, and they lost my pants

good, nice service, laundry

super pleasant - excellent service, great recommendations, superb morning sunrise tour, arranged laundry for us

good laundry service available too

they also offer a laundry service in the little shop at the bottom

laundry service is good and very cheap

best view ever. super chilled rooftop terrasse. very cheep laundry

tienda next door does laundry

loved the place, very organized, nice breakfast and great staff

breakfast is included, and the view from the terrace is incredible

breakfast was very

couldn t believe my eyes as i ate breakfast

breakfast, coffee, free water wifi worked - terrace has great view.

from the terrasse hammocks spacious room staff so friendly & organized laundry for us lots of free

although it wasnt mentioned on the page, breakfast was included

breakfast of pancakes and fruit and coffee was a nice way to start every day

breakfast included was really nice

ry central but still quiet) - highly recommend

laundry service, very expensive.

lastly, the laundry service at the hotel was really expensive

very beautiful hotel, great pool. very friendly staff, great food

if you are looking for a place in lake aitlan, do no kids out on staying at this property you will not regret

swimming and spa pools both

super helpful and kind laundry service q20 per kilo

check-in, rooms, laundry service, room, bed comfort - no complaints whatsoever

they can also book tours for you and they offer a laundry service

you want a room service you have to ask for it each day

wifi was out more than it was working and the hot water in the shower was delicate and lacking

i dropped my laundry at 9pm and got it back at 9am next morning

was good, the rooms were clean, the view is fantastic, and seeing the ladies bathing and doing laundry below

she gave us champagne upon our arrival and ensured everything was taken care of from our breakfast tickets to

laguna, the layout is perfect, breakfast overlooking the lake is a dream while jumping in the pool which is

t think of anything, sometimes i think the music by the swimming pool was a bit too loud, like it was difficult

with lake view and reggae music + good pricing, great value for money + some services like laundry (separate

the laundry facilities don't work

breakfast changing every day, at the food court which also has ceviche and friendly staff, small kitchen

felt dirty and old, the place is pretty run down and there was almost nothing in the kitchen

bed is very uncomfortable and kitchen has limited use

the hotel also arranged for a great couples massage, laundry service, and a private boat tour of the lake

accommodating they graciously upgraded our room before we got there and even helped us with laundry

great breakfast and relaxed atmosphere by the pool with refreshing drinks made by the bar

breakfast was excellent and such a beautiful place to sit and eat, looking at the amazing view

we loved the views from our balcony and the many pic opportunities at the pool

i had my laundry done and they lost 2 of my favorite garments

a bad experience with the hotel doing laundry

com had laundry services listed in the facilities however when we asked one staff member they said there

), use the canoes and there is also a laundry service

only that there was no wifi in the rooms, only in the restaurant.

wifi is extremely weak in all areas (room, reception, restaurant :(

so much anything to dislike, but they will need to carry out maintenance to pool area soon

nothing we didn t like, but be warned there are a lot of steps if you want to use the infinity pool

breakfast is incredibly mediocre given what they charge

breakfast could be enhanced and food menu changed from day to day.

the hotel is very nice, the service is super friendly, it has a restaurant and room service with reasonable

otherwise the comfort was great - very clean, nice hot water in the showers, appreciate the laundry line

there's a reasonably priced on-site cafe/restaurant serving wholesome food, laundry service, sauna, guest use

wouldn t recommend the laundry service

advice you to book at the door and not online (50q at the door, 70q instead) the laundry service is 5q so good

they were all welcoming and helpful- we used the laundry services, massage, sauna, and airport shuttle, we

to note, there are only 4 sun beds by the pool and they get snapped up quickly in the afternoon

wifi is very well connected in public space

enjoyed the sauna, hot tub and pool

around pool (and my room next to pool), wifi was sometimes a bit too weak or lost.

poor or no lighting along the path from bungalows to reception and parking lot

the kids enjoyed the pool

the kids enjoyed the pool

a massage at the front desk they were calling me back, never heard anything from them, asked for pool service,

good pool and access to the lake

wifi a bit patchy in the room.