being woken up early with laundry carts being wheeled through courtyard.

really impressed with swimming pool (lovely and warm, great size, kids loved it, never very busy) and breakfast

big shout out to becky, the bar staff, the restaurant staff and everyone at breakfast

lovely big room large bed great wifi

spa facilities very good

wifi was free and it had secure parking for my van, the staff was always happy to help i would defo stay again

cheap price too with mostly functional wifi, tv and coffee facilities

the bedroom was clean, bed was comfy, nice clean towels, parking was great, staff very friendly and helpful,

secure parking ticked all the boxes for me

wifi toilet not clean flies in room room walls are broken and fitted with a sticker to cover

we feel the place has improved even further and set an even higher bar

entertaining bar staff

did notice that one member of staff in the bar appeared not to have the same kind, positive and professional

there was not enough parking spaces

fantastic location, very clean, great parking

friendly staff, beautiful surroundings and pet friendly

room service was reasonably priced and a nice feature although errors where made in our order and

plenty of parking

has a super swimming pool , restaurant is decent , with a wide variety on the menu , excellent parking and

size and cleanliness recently painted corridors superb bedding and beds friendly staff lots of parking

great parking

bar and warm warm open fire good food and wine for dinner and exceptional breakfast plenty of parking

stayed over with my family it was me and my husband and my 2 kids

free parking

the breakfast selection and the quality of the food

wifi wasn't brilliant. but can live with that

the spa was amazing

the restaurant and bar area, great , had dinner there and lunch the following day with friends

the breakfast buffet

only water in the room was sparking

location parking facilities

fine but we had a knock on door and a lady said i need the room emptying now because i have an early check in,

ambiance, free parking, and the food is excellent

terrestrial channels are only available through apps via wifi

surroundings , very friendly welcoming staff who let me get an early check in as i arrived earlier then expected

rooms friendly helpful staff perfect disabled facilities parking just outside very reasonable food

good wifi and plenty of parking

lovely and clean, great staff, good parking

great staff, bar & food.

last minute, had a great burger and a couple of beers, good size room with excellent wifi and will stay again

wifi wasnt brilliant and a bit slow but for a night it wasnt a real issue

spacious room, great bar areas and grounds, great breakfast and friendly staff

beautiful place, friendly staff ! great breakfast. lovely bar and seating areas ..

cost to have a pet was not clear on the website before i booked and it was a little more expensive than i am

get wifi to work, my room was over in the new/modern bit

but still a quiet location apart from being close to laundry room

also loved the fact that there is a little public kitchen with a fridge

there’s even a guest kitchen with complimentary tea, coffee, cereals, bread for toast and jams

parking spaces unclear.

the kitchen area to obtain more tea, coffee etc is a really useful and good idea

staff friendly and welcoming free parking excellent food

next to where we needed to be. nice gardens and good parking staff in bar amazing

room was neglected from room service for no explainable reason

room was comfortable and parking was good

there is a lot of onsite parking too

really cosy hotel, value for money excellent breakfast was top notch

public areas were dirty and staff were kids who had not been trained

very clean and comfortable stay, the staff are very friendly. very quiet location. pet friendly.

cosy with fires in 2 bar areas

wifi connection could have been easier

fresh, modern and comfortable. plenty of parking, nice room and very good shower.

it couldnt have been better who pays a tenner for a kids english breckfast

location great for our stay & breakfast was delicious

very few options for vegetarian or pescatarian and no pasta or risotto choice on adults or kids menu

we were allocated a lovely quiet room at the end of a corridor which was ideal as we have young kids

expensive laundry, nearly eight pounds per shirt, my hotel in central london three pounds per shirt

wifi connection

no way to call for room service or make a request to staff

clean welcoming hotel, pet friendly which is important to us, had a pet friendly room which was clean and fresh

pet friendly, our pet was given a gift of doggie biscuits and drink!

we were also given an early check in and a late check out

have preferred the spa and pool being inside the hotel as the weather was apalling and we didn't fancy venturing

spa facilities lovely, the only downside it was busy

lots of parking and easy access from motorways

lovely grounds, good car parking and car charging facilities

check in, which was somewhat better but decided to check out the next day as there had been no room service and

waitresses, the freebies in the room, the value for money, the vibes & location, the free parking, the food

my stay was for 2 nights and there was no bed room service or clean towels

there was room service but would you pay 5

and gym facilities which were extensive

bedroom was outside of the laundry room so could hear people chatting early in the morning which woke me up

being directly in front of laundry room. very noisy very early

parking was very easy

hotel has obviously been developed as a pet project by decreeing owners and no expense has been spared in its

negative a small one would be the bar area and outside area for sunny days although the pub is a bit up the road

no guest laundry despite what website says

could be a long way from the main function areas wifi access was problematic on initial

the bar was clean and tidy, food was good, staff were very friendly

pool and leisure areas good for adults bar and restaurant areas nice but had to wait to find seat as was

the hotel was lovely , and the spa was lovely and the room was a nice little cottage

with everything, although we were wakened early as our room was above the entrance where the laundry van turned

friendly and helpful staff good wifi speed good food

great size rooms excellent bar and restaurant

a 7.00 tray charge for room service is too expensive,

the wifi connection did not work in the bedroom, only downstairs in the public areas

we enjoyed hot sandwiches via room service, which were more than generous,and served with huge chunky chips

told that room service was available, then being treated as though we had done something wrong by using this

plenty of parking available

the place was in a lovely setting wish i had taken my gym things to use the spa.

so we planned to check in and get room service before getting ready for the evening wedding reception we were

place to retire for a moment and enjoy the magnificent golf course and the great indoors pool and steam

dining area and bar area and common areas all excellent and very lush

our shopping was being kept in the laundry store and it was returned to us in tact

easy parking good location for the motorway,great pub next door

good location for a stopover, good pub next door and a park for kids.

restaurant bar next door supermarket across the road

everything bar location

open reception area with friendly helpful staff, and enjoyed a nice drink in the lovely lounge bar area

the swimming pool

wish the kids time in the pool wasn't so limited

the meals (both kids and parents) were superb - delicious steak cooked as ordered and chicken breast nuggets

staff in the bar and restaurant

was luke warm, nobody picked up the breakfast in bed request, bar food not nice, woken up by laundry truck

we stayed with our pet dog, and was made to feel very welcome

kids beds were uncomfortable futon beds with mattresses being a thin foam

everything,excellent staff,great breakfast and spacious room

another two guests also complained at breakfast as two young guests were also on their phones on loudspeakers

laundry facilities would have been better

loved the bar and breakfast was

very friendly and welcoming staff, comfortable surroundings , and an excellent breakfast.

and comes with the option of eating in the bar, preordering and collecting or stereotypical room service delivery

car parking was good

lack of wifi on the tv. it wouldn t work no matter how much we tried to connect it

we expected from the pictures, which we weren t concerned about but it was an added bonus - the wifi was easy

having to pass through the kitchen to get to my apartment

really clean and great location. bed comfy and wifi was ok.

there's a well equipped kitchen area and a lounge and like all apartments they leave u biscuits and a jar of

quite a lot. uncourteous staff that were unfriendly. no compliments for my kids. overated

staff are very friendly and kind, the hotel is very convenient for those visiting their kids in uclan

very close to uclan campus spacious room good breakfast

think when getting room service though it would be easier if you could charge it to the room and pay when you

was fantastic letting us check in early as my daughter had an interview, the young man on the bar a night (never

turning radiator off lumpy pillows i don t normally have skin any issues have you changed laundry company

australia we often / usually have a little fridge in the room washing/ laundry facilities only thing

lack of laundry service - fortunately there were a couple of laundry companies in the area

there was a wedding downstairs and there was alot of noise from kids running in the corridors.

bed was comfortable slept well and the wifi was really good

tv and wifi worked great

beds the bedding cheap pillows they advertise free wifi which doesn't work in all rooms

the last time i stayed they kept half my deposit back as they said my room was dirty but had no room service

wifi hardly worked in my room

woken up at 7:15am to a truck taking away laundry, banging around outside for at least 30 mins

dirty laundry and rubbish outside our room for a couple of hours on arrival and on second day.

some works being carried out by builders however on further inspection it appeared to be the laundry service

towels thin and laundry smelt like an old people's home no complimentary water paper cups and stirrers, no hot

gym and pool area best i've seen in hotel in long time

they have a very well priced laundry service that returns your washing clean and folded within 8hrs

your laundry services were not appropriate for that and the

if there s a possibility for early check in!

clean, and with a great king size bed with egyptian cotton sheets, large bath and shower and spacious with

incorrect information regarding early check in for my wedding guests who needed to get ready, saying they could

and shouting when confronted about his bahaviour he started lying , there was a machine i think a laundry working

polite and extremely helpful, my room was very clean and was provided with clean towels daily, wifi was a bonus

by lovely owner/ manager who showed me to room and explained breakfast times, wifi access etc so need to ask

wifi was good, a few times it wasn't available

good parking

free wifi was useful too

plenty of private parking spaces

very good breakfast (not hot chocolate for the kids, though)

very good breakfast (not hot chocolate for the kids, though)

parking on premises was what helped us choose this hotel over others

is they stick you in the most dated room with highest footfall passed your door and next to their laundry room

why i got told well that's the way is it and has been since 2022, i was then woken up at 5am by laundry delivery

for a late check out the night before and was told i can pay fee when i leave, this was not conveyed to

great location - clean rooms - free parking and friendly staff

the atmosphere was great kelly the bar lady was so welcoming the room was a good size

wifi was poor!

the kids loved the pool also

budget hotel with pool and gym facilities and close to middlebrook shopping centre and bars and m61 - brilliant

wifi was next to useless

breakfast was excellent. the spa and pool were very good.

booking was changed from the previous three weeks and i was put in a room that was next to the laundry and a

need a total refurbishment, large mound and damp patches in our room and s view of the dirty laundry

was no iron in the room/available though there was a laundry service(have to pay for)

i wanted to do some personal laundry but was not able to. but i coped!

room the first night was next to the laundry and the machines were operating all night, keeping us awake or

spa area hadn't been serviced for too long resulting in laundry bins overflowing with used towels and empty

we then got out next the laundry room and at 20 past 8 in the morning the cleaners was talking as loud as can

the fact that our room was next to the laundry room and over the kitchen fans that started at 6am each morning

but the fact that our room was next to the laundry room and over the kitchen fans that started at 6am each

excellent service, location, breakfast. the milk fridge is brilliant. room service was good.

a thin wall with a power plant , possibly the laundry room where the machinery kicks into life at 6

wasn t full , yet my room in the annexe was located next to a boiler plant room or industrial laundry , which

as we still had one clean towel, but we were disappointed by the quality of their clean laundry

we arrived and couldnt check-in, the room wasnt ready due to a laundry miss hap

we wanted a lovely long lie in as when you have 2 kids you don't get it often, can say we didn't get it on

couldn t be more helpful, nice bar area , clean tidy and a nice pint , will definitely be staying here again

there is a bar there and they do serve food in the evening at very reasonable prices

wifi didn t work and it was hard balancing the shower heat bcoz it runs off the taps and kept

had all amenities required - including wifi

for the money no complaints at all it suits me and girlfriend for our weekend breaks from the kids