to come back twice just because they messed up the card number and online it said they offered laundry services

free wifi is fantastic

we had a drink in the bar but no food so unable to comment on breakfast

parking is easy to

the parking was also free

silly trolley in the bathroom; bar service was variable, not enough staff on duty at times

originally we hadn't paid for breakfast but after checking in we found we could have room service for 7 pp

wifi wasn't always strong in all areas

best breakfast in town -excellently served

steak in evening in foxhunter bar bit tough

could have been better communication in the rooms of how the covid room service/laundry worked

there is ample parking outside and all free

comfy, clean, good food, gym, and a full breakfast for 70. what's not to like? top marks.

very clean and comfy rooms. bar meal was delicious and breakfast. staff were excellent!

only complaint about the stay was that the wifi was terrible, but they did assure us they were putting some

ample parking, lovely grounds and friendly staff. it was easy to find and well sign posted.

leaving the hotel to see our friends i asked in reception for soap to be left in the room by room service

the wifi did not work in the room it's too weak but i searched for another hotel anything to get away

we had a few drinks in the bar and the lady on reception couldn't be more welcoming and helpful

were friendly and informative, though we did need to ask where the bar and breakfast rooms were located

a bit tired - lots of laundry bags lying around - i tidied up a few empty coffee cartons off balcony next door

ample and easy parking and manager was always available and very pleasant

bar area was cute but it was the room itself, the view from the balcony was just fabulous

on sunday there is a band and lots of motorbikes meeting which we thoroughly enjoyed, great parking

location with secure parking for our motorbikes very helpful staff

kids playing just outside are a bit noisy but aren't all kids

not good for car parking

the wifi isn't great as we couldn't get reception in the room and had to go close to the reception to

the place is very clean. staff were very friendly very smoth check in. good parking space.

parking

running our pub what a gem great rooms and we where only in a economy room pool jacuzzi sauna gym spot on

breakfast was wonderful super friendly

d so was breakfast so friendly amd would so anything for

happy about location, ease of parking, restaurant and friendly staff

the day before i had spoken to a receptionist to ask if they provided room service to which she said yes they

it was such a waste of money the bed was not comfy the bathrooms are the size of a laundry basket staff were

of parking, comfortable bed and friendly staff

breakfast alternatives

nice friendly staff very good value great breakfast.

pet friendly and good price for a budget hotel

noise from laundry (?) at night, low level but continuous dog poo bin needed

room must be above the laundry woken both nights as washing machine noise on a fast spin

very little. i think i preferred the old long bar layout.

no bath robes or leaflets about room service

a complimentary ev charger was a bonus

the ladies in the laundry room ironed a top for me and delivered it to the room on a hanger in under ten minutes

lastly no iron in room or available to borrow was told i could use laundry room which was the room where all

i needed to iron an item of clothing and the friendly receptionist took me to the laundry room

room, breakfast, evening meal and well kept beers

great location, excellent staff, wifi great and room clean and big

never seen cleaners and dirty laundry on other visits in the corridor not a good impression

changing room other guests had left their used towels on the benches and chairs i didn't notice a laundry bin

didn t provide bath robes, laundry bags or hand cream in the rooms

coffee, mini bar, laundry etc

great visually and activities for the kids were amazing

i went to the floor above but there was no laundry or maintenance room there

small parking area for a large car

as it is part of a golf complex the golfers treated us with disdain as they had their breakfasts

was great and close for celtic manor golf resort, room were clean and bathroom very modern , breakfast was cooked

be nice to have the wifi code in the room, did not want to mess about with asking so went without

clean, well located, friendly helpful staff, nice mini gym, good breakfast

there was also a gym, but did not use

wifi was poor which wasn't great as a business user. parking expensive.

gym was well equipped

before, it’s central and it’s in the town we live, great to have a cheeky night away from the kids for great

communication with guest services and the golf academy to secure activities and the evening meal for a birthday

at the end of the corridor there were trolleys with dirty trays (from people s room service) which weren

a really nice room with a sofa and additional tv , breakfast was amazing

was outstanding,amazing building,spa and gym top class,everything was better than i

parking used to be free now 15 to stay in underground car park and 5 off site with shuttle bus (needs to be

the room / bed shower was very good. room service was quick. the food was top class.

helpful staff great selection for breakfast

the food and room service was also fantastic and staff were very helpful around the desk

newport building so very smart. small gym. decent rooms

at breakfast and at the front desk when we checked out (nice: check out possible until 11)

however the room was noisy (room 4127) as it sounded as if we were next to the laundry room or some sort of

couldn't use the spa and pool due to lockdown.

a great choice of food for breakfast

lovely atmosphere and helpful staff, clean, kids loved the swimming pool...

the spa (pool / gym) was clean

upgraded to double bed room. receptionist polite and pleasant. wifi codes available on request.

no info about the wifi in the room

tawdry 1, sop 1, toilet paper 1, overs three days bend no charge, no kitchen for breakfast

an added bonus of free wifi and secure entry was welcome

unstable room doors, bad lock system, no wifi, bed sheets not clean

oh yes also on arrival for 24 hrs the reception area was full of laundry bags

they also did my laundry which was very kind

wifi connection was poor in the further away rooms. may need a booster in each room

is very tired my mattress was very old needs replacing i stayed two nights no room service spa is in need of a

building - comfortable luxury bedding - very warm and cosy rooms - hot shower - lovely bar area - great food at

location was ok as it is adjacent to the golf course

the location of the hotel to the celtic manor, where we went to play golf after checking out

great buffet breakfast with lots of

bar was very colourful and layed out really well ,bar staff very polite ,professional and

room was comfy, the staff were friendly, the room service food was good quality, the gym and mini pool was good

went with 12 others before the start of our golf trip, recommend to stay if you're looking for a cheap night

we ate in the noisy restaurant even though it was almost empty, seemed like all the kids & parents were shouting

clean, quiet, close to the golf course

car park very big with plenty of spaces, wifi was good

the area to play golf at celtic manor

clean, friendly staff, nice bar area and food.

room, comfortable bed, plenty of parking, really friendly staff and the food was excellent - nothing to not like

the bar staff did offer me a menu for takeaway

spa bath needs updating looking tired and several jets not working

everything but breakfast could ve been better

spotless hotel, staff very friendly. breakfast was fresh.

breakfast was good and had great options

kids handprints everywhere

they also manned the bar and were very chatty, helpful

early check in !

staff, good size rooms, lovely breakfast and plenty of parking

it's every friendly place to be in and good for value of money aprt from a drink in the bar tho

breakfast was nice! room is comfy with a tv and good wifi.

free parking

very friendly staff and facilities of bar and restaurant.

register this until i sniffed the other towels and discovered it wasn't an unpleasant smelling laundry detergent

ample of parking & excellent breakfast

choice of breakfast food was minimal and not much choice for kids

place,people,rooms,food,parking etc was excellent

spot on, comfortable bed, fast wifi

in the bar compared to a lot of places really exhausting steps if you are disabled no

great central location , lovely decor , great lounge bar area , lovely welcome and great staff

looked after adults, kids, dog and even had secure lock up for bikes

access with small kids and rooms were small

couldn't stay the whole evening due to an emergency but we had a fantastic time in the bar with really welcoming

laundry was crisp and fresh

no bar staff when i got back at 11

professional staff, allowed early check in

bed and although i was given a password to use the hotels wifi it didn't work

i had free wifi which helped me with my work

the room was located in the basement opposite the laundry room

was not an in-house laundry room, and the usual warmth of a country house hotel was somewhat muted

parking was as slightly difficult but that's because the building is on a hill side

so staff at this delightful hotel with plenty of parking ensured that despite my late arrival the bar remained

for early check in

was doing the laundry and then up the next morning cooking breakfast

breakfast very good. location excellent. on site parking. wifi & tv stations excellent.

clean easy to get to car parking easy access to town

no wifi in room

are a bit dated but bed was comfortable, couldn t get tv to work and wasn t informed about wifi or password

then i was woken at 05:00am by the laundry truck collecting crates outside my window

we looked out into trolleys of laundry

there was housekeeping laundry all through the halls, at 2pm i would have thought that a linen porter would

late check out

a good sized, quiet room - good lighting - free wifi

lovely food in the bar and upper deck

hotel, beautiful outside seating area with a firepit for the evenings & outside bar & pizzeria, wonderful,

we were eating in the bar as the restaurant wasn't open at the beginning of the week, but still plenty of choice

choices for breakfast which was delicious

well situated close to tintern abbey, nice garden, easy parking, good food

breakfast super choice especially flat rostie

were quiet, great black out blinds, bathroom kept really clean, staff friendly, very happy with kids eat free

kids loved the pool table and the wifi abs tv was also good

ample free parking which was brilliant

the location was perfect for use and plenty of free car parking

i really wanted to try the room service but i found the food too expensive.

starbucks and bar and restaurant are in the hotel so amazing for when you wake up or need something quick

also the room was over the restaurant and kitchen and there was quite a bit of noise but overall we really

the staff was amazing and friendly and stunning food and the pool was amazing

i rang 3 times and got the answerphone in the kitchen

the cleanliness of the hotel wasn't up to scratch either, food plates and dirty laundry was left throughout

in room - under bed not hoovered - a shaven beard hair on the sink unit - bottom sheet still had laundry label

golfers going for a drink took all places close to hotel and we had to carry are bags from the laundry building

tired, derelict which is off putting, sheets and towels hanging over and out of the fence in the laundry and

stairs leading up narrow and cans of water and laundry left at bottom of hallway

bar was great and the hotel is located right in the middle of the town

location was perfect . staff were friendly . bar was nice, had the golf on

nice bar area & was able to watch the football

it there great place location the staff the food the bar is great our favourite place to

they couldn’t do enough to make our stay the best it could be from organising an early check in to helping

) it was lovely to be able to bring our dog as the hotel is pet friendly

our dog competition it was an excellent location with a super breakfast to set us off on our way

free opposite, comfortable bed, good shower, clean, good wifi

we requested an early check in and we were sent our room code soon after, that was really appreciated

comfy bed and wifi was good

no laundry bag or explanation of this service

corridors full of laundry bags

catered meal was very poor. laundry and parking expensive

was limited i had to squeeze into a space after moving cages of laundry out of the way

noise lift during the night, dusty shelves in the room, dirty laundry bags left outside the room door on the

a pijama set went missing the last day, most likely got mixed with linen that was sent to laundry

also had room service which was very good overall a very enjoyable day and night at this hotel would

good strength wifi

the main restaurant looked a bit tired but the bar area was lovely.

30 am by kids

were a bit tired and noisy during the night with laundry pick ups and bottle banks being

location breakfast room service

room service was great, nice food and speedy delivery

light in the room which was brighter than a kids night light when i raised it at check out i was told i

could connect to wifi but not get on internet, even after doing the sign-on part

loud noise at 5am laundry being collected/ delivered for 2 hours!

staff were amazing & granted us the early check in as requested

great customer service, so friendly! room service breakfast was lovely

kids in the spa/pool area

the staff very friendly, gym and swimming pool were great facilities to use included within the price

the cleaning company who does their laundry put a few holes in one of my shirts

no real window; would have liked access to laundry facilities.

a number of encounters with the reception staff (recommendations, directions, transit assistance, laundry, etc

helpful staff, late check out, quiet room, great location, comfy bed and bathroom

early check in as requested

and no signal, so don't forget to ask for wifi code which i unfortunately did

free wifi had fantastic speed

another thing could be done as well is leave some little information like numbers and wifi passwords and some

breakfast cereal buffet bar was far from inspirational, as was the cooked breakfast (not full english on request

wifi not available at all in 2nd floor -disappointing