00 and room next to outside bins and laundry and beer barrels with staff smoking down so had to close windows

wifi was decent

we also had a meal in the restaurant that was really tasty and filling and great bar for drinks at night

food was excellent - both evening meal and breakfast

breakfast was delicious and staff

food was lovely and room service was no trouble

no gym on site

helpful staff from the receptionist to room service and breakfast

bed very comfortable. room service very efficient.nothing

would be better if there was a larger designated bar area.

great evening meal and excellent breakfast

i have to give a special mention to the team for their help with room service; nothing was too much trouble

accommodation and breakfast excellent

ordered room service and the food was lovely

ev charging complimentary

room was noisy due to service vehicles and service traffic such as laundry trollies passing very very close to

perfect breakfast. great location and super parking.

we were on a room only basis but did use the bar and restaurant

plenty of parking available

everything that the hotel delivers and the gym facility

no fridge, no aircon,no laundry

location was excellent for us as we were only 3 minutes away from the bikers bar where we were holding an event

nice clean rooms and friendly staff. pleasant bar restaurant with good choice of meals.

window, double doors in corridors made so much noise when people came through them, choice of room service would

spa pool closed

the night porter obligingly found me another room which was in much better condition - but with laundry trolleys

rooms a little hot in the warm weather (fans provided). wifi connection a bit hit and miss.

kids are always welcome and love the pool

didn t realise the footpath round the lake was private for golfers

also made use of the spa and gym

cages of dirty laundry in the corridor accessing the room

travel a lot and this was one of my best stays with my pet

wifi in room was very poor - no reception.

huge warm rooms, accessible, pet friendly, lovely grounds. food choices good, varied and tasty.

parking is able and the internet is ok

due to the warm weather people had their doors wedged opened and there were bags of rubbish and laundry lying

there was also a good range of breakfast and free wifi too

and as for the breakfast

parking is a nightmare

friendly staff, variety of breakfast spread, free wifi, free parking, value for money

the beds was super comfy and the room smelt of fresh laundry

warm welcome negotiated early check in. breakfast was lovely.

hotel was exceptional friendly staff rooms clean and very comfortable breakfast was brilliant with great service

chose the hotel for two reasons, ample parking and a good breakfast

the breakfast was just like home made, not like your normal hotel food

large amounts of dirty laundry piled up in the stairwells

great wifi and shower

the breakfast was a good touch did not realise breakfast was included

absolutely delicious breakfast

parking space designated for family with kids in front of hotel

were given a room above the laundry & bottle bins

the view from the room which looked out over the roof and bins/laundry.

first room we were given had a view of a flat roof, and a large laundry store

no laundry service at the hotel, which is surprising as there are sports facilities featured

room was over delivery / kitchens / laundry - noisy, noisy, noisy!

all the laundry was very

staff on reception and in bar and kitchen couldn't have been more helpful we will most certainly stay here again

and quiet comfy bed good shower rooms cleaned every day good wifi can't fault the place for the price

staff are amazing. breakfast exceptional

staff, especially the housekeeping ones were lovely and even helped me work out my wifi

the noise of someone wheeling laundry outside the room early

there was piles of dirty laundry all down the corridors, everything was old and decrepit, the room was dark

there was a room service left outside someone

very clean and friendly staff good facilities especially the gym

when busy, you re limited to 30 mins slot in the spa area

internet, wifi and 4g didn't work in part of building

i estimate i saved almost 50 in parking charges by taking the bus

receptionist tried to resolve by refund of early check in fee

there was a bus stop outside the hotel to go into leeds or wakefield without the hassle of parking

location, parking back off the road

was lovely and the spa was fab too

an offer on a breakfast rate

the pool was excellent, the rooms perfect

restaurant was full so was advised to use room service, they didn t answer so had to use uber

i had room service on valentine's night and had the burger

soap, no laundry bag, no drinking water which is complementary in most hotels

slower wifi than i hoped for

great location quiet despite being at a services starbucks and pizza express on tap on-site gym

parking was easy and available and we felt right at home

helping themselves to breakfast before guests had theirs, going in and out of the kitchen too

laundry outside my window

there wasn t much access to air window was restricted also being above the laundry room i m presuming as

stiff beds unclear laundry policy lack of food delivery and/or catering services

the unknown pet charge of 20

nice clean comfortable quiet, they even have a gym

linen (towels and bedding) smelt slightly vinegary - is this something they are doing at the laundry now

the bar and food areas were much better. we stay regularly and the improvement is significant.

very friendly staff, dinner, bed and breakfast deal amazing and the food was fantastic

a wedding on that turned out to be loud screaming kids running around knocking on doors till the early hours

room service and food generally very nice

+ free parking

the communal kitchen facilities are useful as you can cook your breakfast before you go out

what more could you ask for hot shower kitchen ideal for contractors

no wifi in rooms only in bar when

the shared kitchen was well stocked and clean as was the bathroom

if i stay there again i will ask for a 3rd floor room which is not opposite a laundry room

the reception was full dirty laundry bags of the refuges

clearing tables in the breakfast room. better lighting in the bedroom

breakfast was superb and far better than expected

due to family circumstances we needed an early check in and the hotel were very helpful

washing laundry hours shower flooding bathroom floor

corridor noise in the morning, our room was next to the laundry area, but that is a minor thing.

no iron in the room means you have to use their laundry service

washing laundry service was not

the bar being across the car park

the coffee bar inside the hotel is a really nice touch and all local amenities including the abbey and the

hour complimentary breakfast has set the bar that i will judge all future hotels by

it has a great little bar attached to the hotel

the new little bar was an added bonus. the receptionist was very helpful.

breakfast room well stocked.

no air con, no fan, no laundry service and expensive

photos are of the laundry that where in the corridors when i checked in on saturday

dirty laundry in corridors all night and still there in the morning

hot and no fan or air conditioning, no laundry facilities, could not cancel room even when i booked a different

maybe also the breakfast could be included in the price of the room or

stained fitted sheet, it had the ironing folds still on it, but showed stains, meaning that the laundry isn't

location , close to the dales and barnsley

comfy bed and good shower, high speed free wifi

late check out

and pillow are very hard duvet thin and room very cold had issues with kids running up and down the hallways

my stay was unplanned....i will return with kids

easy early check in ,very pleasant staff. overall a really good experience.

the wifi worked fine

that the wifi is free (should be the case for all hotels nowadays) but the speed wasn't the best

the breakfast, didn t have much of a choice, always having to wait for more food to come out

to make matters worse, a door directly opposite our room was propped open, pumping humid laundry air directly

building, very thin walls, no laundry facilities, no heating

breakfast,the bar and restaurant seemed well patronised by locals and visitors

central location with free parking wifi breakfast is lovely freshly cooked

confusion over hotel wifi codes, which could be easily resolved by having hotel wifi name and password info

hotel were kind enough to allow us a late check out without any charge, and also allowed to use their facilities

the friendly room service staff exceeded our expectations

restaurant food was lovely good breakfast

at dinner, the room had a comfy bed, great power shower, brilliant free wifi, loads of free parking

bar food took a long time to arrive

the shower, no laundry wash and cooking facilities

the size of the room, the size of the shower, free wifi, air control system, lights, location

to city centre bars and restaurants, the staff let us check in early and the hotel has quite a late check out

breakfast was ok

free late check out !

we were also woken up everyday at 6am by laundry deliveries being unloaded and loaded

we arrived in the morning and were positively surprised to be offered early check in despite not having booked

the 10 early check in cost had to wait arrived 2.30

we also enjoy the luxury of the late check out for us on a day off but sadly this wasn t available this time

we also made a request for a late check out and the staff made it easy for us to do so

room service was not available, so we had to go and pick our food from the restaurant

early check in, good staff,nice bar.

is excellent we had a lovely stay and will definitely be returning for the races next year, the bar was

room service was good, prompt and the food was lovely

realised j didn't know wifi code at 11pm and couldn't find it anywhere in the room

like the multiple bags of dirty laundry scattered throughout the halls, which was there when i arrived at 10pm

aircon was not working. no fridge in room. no guest laundry.

room service was very good and food really tasty and freshly prepared

very good room service, comfy bed, good air con nice garens

loads of parking and the room had everything i needed

rooms are good and clean but the laundry powder used could be more hypoallergenic and fresher, i hate scented

early check in as the room was ready

m) with our room and had been advised the day before by reception to pay for the

clean and conveniently located. good gym too.

room service was quick, staff were helpful with paying separate as there was a large group of us

very friendly staff, nice and warm room, good parking space

the rooms are clean, renovated and the free wifi works pretty good

access to bar and food. clean bedding and towels and very quiet area

excellent bar and grill menu

lovely staff, comfortable beds on the hard side, warm room, great shower, wifi works.

the hotel was not doing food yet, but for breakfast there's a little thai cafe that has turned into a take-away

room where i was staying 317 there was no wifi

bit old fashioned, ordered room service in the morning and the breakfast was awful

free wifi

wifi signed me out a few times

room was dark, next to a service road with laundry deliveries from 4am onwards and dustmen at 5am so i didn't

we ordered room service and it arrived in a timely manner

the room was lovely with a rose petal heart on bed ( for our wedding

thing room service was a long wait but the restuarant was busy and we understood

the hotel were great in accommodating our early arrival and allowed us an early check in

was that many of the tv channels did not work due to weak signal and we didn t have good wifi signal in the

only negative was the wifi in the room, cut out completely and no normal tv available, you can only log on to

room was booked for three adults, only two towels in the room

i liked everything about this place. friendly staff, clean rooms and wifi was good.

it is perfect for young adults, and is extremely individual

reception out us right next to yhe guest laundry and we heard lots of repeated door banging

guest laundry is used by hotel staff to clean their cloth

location, staff, comfortable, f&b, laundry facility

there is a restaurant on site and laundry services

beautiful and modern, we loved the welcome message on the tv personalized to us, there were free laundry facilities

car park & ev charging point made life a bit easier too

was given the wrong key and when i opened the door there was someone else including kids which was very

i also made use of the gym whilst there and had a lovely view of the town centre from my room

bit dismissive and did not even made any effort or gesture to at least find a room nearer to the kids room

i could not have a late check out as was told they had had too many requests that morning

rooms, clean, but after one night i have an allergy because of the chemical laundry, so if you are allergic is

choice, freshly made bread & pastries good restaurant with discount for hotel guests quick laundry service, very

as it was white i can only assume they rolled it up with the bedding and sent it to the laundry & now lost

breakfast buffet as busy, so understandable that staff were busy, but it could have been kept

really central location. lovely modern rooms. excellent gym and pool

i traveled with my dog and paid for pet stay and your justification was for deep cleaning the room after

location, parking (), very comfortable room with kettle etc. very good gym

a tad upset no early check in available as requested several times as it was my husbands 65th birthday surprise

30pm so couldn t put kids to bed

decent gym facilities for a city hotel

staff went out of their way to give us an early check in because we were going to the racing

staff were super helpful and the fact that they gave our kids an amazing christmas experience handing them our

arrival we had previously requested an early check in if possible, as the race events were starting within the

the greeting was very friendly the room was as it should have been the restaurant was good the bar was better

central, easily accessible, fairly priced, clean, comfortable, welcoming, pet friendly.

staff were very helpful in arranging a fast track for our laundry as we only stayed 2 nights

breakfast was a bit chaotic due to lots of people queuing for coffee machine and toaster so by the

great location, late check out, great bar called the lock, good breakfast

near rail station, lovely breakfast in sky lounge, nice welcome on check in and no problem with early check in

had to downgrade to add a kids bed

same type of food for the next six days, it did not sit well with me the room service, including laundry changes

in and filling out forms for evacuation plans we then waited 23 minutes for a lift because laundry staff were

very expensive laundry services

staff are lovely and so are the rooms, we requested high floor and early check in and got both with no issues

nice to have the bar as a late quite option

no laundry service.

car parking, no laundry,

comfy bed and really delicious breakfast, especially seeing as we could order vegetarian sausages

early check in, pleasant receptionist, lovely breakfast and the bed very comfortable.

bathtub was tiny, like a kids bath, i'm only 5'9 and medium build and couldn't stretch my legs out properly

fine (i think maybe new) and an elderly more senior reception member (female) who, without airing laundry, wasn

quebecs, and have stayed here many times over the years for a quiet night of luxury away from the kids

the bar man was great company

late check out, friendly helpful staff, cosy bar with champagne by the glass, close to some great

the room was very spacious and tastefully decorated with an extremely comfortable bed and a minibar

no laundry in it

when went to room was full of laundry bags ,and dirty laundry on our floor in

arrival my booking for an early check in was not on system

no room service for breakfast

was so lovely, the service was amazing especially room service drinks came so quickly

00 for laundry when my bill was 32

there is no laundry service. the air-conditioning was poor.

my kids were really happy

we loved breakfast. room service was very helpful and super nice. we had great time.

the room was stunning, with the staff putting some chocolates and petals in the room, which instantly got me