breakfast was good and the location was easy to find

staff was very professional, rate was really good, they have good breakfast, the place is updated and was very

breakfast was good. lots of orange juice coffee eggs, bacon.

staff were great, and it was really nice to get a hot breakfast again instead of a sack

the pool was dirty

the pool was very nice

location, breakfast, comfortable bed and pillow

lastly the buffet breakfast was amazing

breakfast options were amazing

i only had a glass of orange juice, we had plans to stop for breakfast after checking out.

a family of 10 kids all came in at once to the pool.

my kids loved the games in the front lobby (giant connect 4 and foosball)

there were a total of 6 cars in the parking lot when i checked in and had neighbors top, bottom and shared

the gym is small but relatively well equipped

new and clean. had ev chargers!

laundry cart left in hallway with pile of dirty sheets on the floor

no extra towels because they gave them all to the kids in the pool and didn t know how to do laundry, bathroom

i did not bring quarters to do laundry and they didn't have any at the desk to be able to

nice pool, on site laundry, continental breakfast, right next to a walmart, close to king's island

there was also ample parking

no laundry facility

pool and hot tub were great, and the staff treated us so nicely

breakfast was just ok

the room was clean and quiet. the kids loved the indoor pool.

we did enjoy watching the kids raise hell and have fun in the pool

i always remove the bed sheets & towels and place in an easy to collect pile for the laundry service at checkout

breakfast needs work..

very nice. the indoor pool was nice. breakfast was good.

kids loved the breakfast and the pool

had parking for tractor trailers and free breakfast. close proximity to shopping.

easy check-in, friendly staff, good amenities ( free wifi, room service, fitness area, vending, laundry room,

the peaceful surroundings and ease of entry, and laundry services

gym should have been in better repair!

nice and roomy the hot breakfast was much more than i expected

customer service, room is clean and breakfast is well prepared.

theres a few things i would improve on: -if you want your front desk to handle having qtrs for laundry, make

the property was close to everything. food, laundry, and close to jungle jim s

we stayed 4 nights and we chose no room service but on the 3rd day i requested it at 11:30am when they were

parking was a little sparse

parking and bread from breakfast not fresh

laundry in bathroom

pool was dirty

wifi was almost non existent, could not hold a connection

i love there breakfast and rooms and swimming pool

what eggs, none were offered. the wifi worked as expected.

breakfast was very good. the bed was excellent. ..very comfy

it advertised breakfast but didn't serve anything

better breakfast selecction

everything was good. maybe add a breakfast to it

no breakfast choices.

parking behind the hotel would have been better if the side entrances would open with card keys

it was very spacious and the kitchenette was great

very clean and comfortable. great breakfast.

the breakfast was great, and the complimentary coffe throughout the day was a big bonus.

friendly staff, large room perfect for kids!

bed comfortable; clean; delicious breakfast, convenient to other locations

breakfast, breakfast and breakfast. glass shower doors.

phenomenal shower, comfy bed and awesome breakfast

the pool was very cold because the heating system was down. the kids did not care.

we didn't have a chance to utilize the pool or fitness center, but that's an added bonus if you have the time

we stayed on a weekend and it was tough finding parking near the hotel, super busy.

the pool area. it was dirty, screaming kids even at night, no restrictions on number of people.

i wish there was a curfew for kids under 18 for the jacuzzi/pool.

lobby smelled great. nice and clean. plenty of parking. staff is super nice and helpful.

only con i can think of was having to continuously pay for parking across the street when we left and came back

breakfast gym and pool

did not like how i wasn t informed of the pool being closed, the restaurant/bar being closed, and house keeping

pool was closed which was the reason i booked it

very clean and a good location, pool is a bit small but it was ok.

pool wasn't available, no free breakfast, said if we liked something we could buy it and it would

front desk clerk also covered breakfast set up and the laundry room

warmer pool room and a variety of hot food for breakfast

the breakfast was very poor. not the best

i liked that there was a pool and the tv had good channels.

no pool

wifi is a bit slow.

thought i would be disappointed because when i called for early check in it was not available, however, i was

comfortable bed, clean and modern room, updated bathroom, decent indoor pool.

the room was really spacious and clean, and breakfast was amazing.

the pool and pool area were clean

location. breakfast. fitness room

for indoor pool were minimal, especially compared to the fitness room

it had a laundry area

the night manager told me to put the linen in the main laundry

shower had good water pressure. laundry facility in the hotel. beds were comfortable

laundry

laundry facilities but no place to purchase detergent

the laundry was washed in some kind of chemical that caused an allergic reaction to myself

laundry service

getting a whiff of it all night which kept me awake all night 5) the manager needs to provide the laundry staff

very nice pool

also there was a little bit of a weird smell in the parking lot but strangely it was right there where we were

cleanliness, socks on the floor near laundry. hole in the bathroom wall. doors to rooms dirty.

i liked the pool and laundry room

the room was directly next to the laundry room

was no laundry facility just a single washer and single dryer both very small and cost 2

wasn t very clean. had an odor similar to damp laundry in the halls

to the main building and they said they didn t have any, and he directed me to the employee laundry room and

one laundry room for a hotel that has a lot of rooms

pool was nice and clean, there was a laundry for guests

staff told me i could not get clean towels cause it wasn't laundry day

check in process, friendly staff, easy to access room, clean, parking, laundry room, breakfast

to kings island and the free breakfast was decent

convenient location. nice breakfast. very clean.

had to take pool towels back to the room for fresh towels

good breakfast. lots of places to sit and eat. nice variety of juices.

parking lot felt like driving on pot hole back roads

was ok the only thing i didn't like was the room was by the laundry room and it was loud you could hear

i really liked the fact that they had on site laundry facilities

said laundry for guests

parking lot needs repaved

the wifi wasn t the best couldn t get it to work

) i also like the fact that the comfort suites had coin laundry if one ever needed to do laundry

laundry facilities available with one washer and dryer

didnt try your breakfast the location was very nice and close to kings island and great wolf

parking lot was hard to get into

not enough parking spaces in the parking lot

pool is open with reservations and breakfast is still served

complimentary breakfast was the best!

kids enjoyed the pool and basketball court

full kitchen with dishes

brand new hotel and it showed. loved the room, pool, and grilling area.

gear towards kids

recieve instructions on how to connect to wifi at check in

the kids stayed entertained

so much activities for the kids!!

great place for the kids to burn off a lot of energy!

didn't offer laundry service, only coin laundry.

loved the kitchen!

it was nice having a full kitchen to use also

breakfast was good and staff service great.

there was a bar tender on thursday evening when i got there and was told there would be one on friday but the

fact it is located less than 3 minutes away from the park and love how luxury and clean it is and breakfast was

like that breakfast was included, and also everything ran smoothly

basic breakfast

not enough time to try breakfast

very nice hotel. breakfast was good. very comfortable bed.

and they had coffee and laundry facilities

the staff is very helpful very friendly and they even have a place to do laundry and snack machines

laundry facilities

plus there are no signs posted saying there is a time limit on laundry

the location was great, but getting into the parking is a challenge.

the staff was pleasant. the parking was great. the area location was great.

the laundry machines and dryers were new and free for guest use

breakfast ends too early during week.

nice pool and courtyard areas

it is exceptionally clean, the staff is friendly and since covid, they had to change to a bagged breakfast,

setup was great for families, spacious, separate bedroom area, kitchenette

pool was not available, the washer for self service laundry was unavailable and the rooms were clean but could

lot of little extras for example: complete breakfast, a little bag with an apple nutribar a nice muffin and a

the only problem was the pool wasn t open but it was nice

most everything especially room to park our camper over the weekend.

the pool was closed

we were in the city already and were given an early check in

to hear that they aren t gonna fix them either, so i paid $170+ dollars to sit in a warm kiddy pool

before check out and our room key card was already shut off and wouldn't allow us to access the pool

the pool was clean

well it s not a jacuzzi so it wouldn t do that, then the guy behind her said that a bunch of kids some how

pool at this particular property is pretty tiny, though that probably isn t a big deal for most

breakfast bar being open.

the parking was convenient and the elevators were never a long wait

the bar pool table nice environment.

pool was so so cold my kids couldn't even swim in it

parking not the best.

it said pet friendly online but i didnt see a fee anywhere

pool was salt water so easy on the kids eyes

she seemed very annoyed with us asking for milk to give our kids with their cereal

wide variety of breakfast items.

having laundry facilities available but a number of machines were out of order during our stay

my family could not use the pool due to the way their kids were acting and them drinking

at the bar could be much better

room service didn t come at all during our stay.

loved the breakfast. loved the gym. room was excellent. couldn t hear through walls.

need more attention to detail in cleanliness for kitchen and bathroom areas

breakfast was great. the pool was incredible as was the gym.

a full kitchen in room

attention to detail. delicious breakfast.

aren t dealbreakers by any means but the pool was very small

restaurant and bar on site.

convenience of parking at the back of the building and walking right into the elevator lobby

cost of the pet charge. double what other properties charge

reserving pool for just our crowd

the bar tender was very nice.

the staff were helpful for questions about the wi-fi and change for the laundry

were too small for it being a suite, and the indoor heated pool was cooler than my outdoor pool at home

breakfast was good and had healthy choices - hot oatmeal and grapefruit - in addition to the usual

perfect location for our kids birthday trip close to fun activities

was super friendly and responsive, great breakfast, kids loved the pool, plenty of space in our room

they said there were some in laundry but it wasn't ready yet

i wish that they had a breakfast bar

i loved the pool. i loved the workout facilities. the restaurant was fantastic!

people playing cornhole in the parking lot in front of the entrance so it was a hassle getting in and out with

pool was cold

no change machine in the laundry room and no hot tube

(maybe a day working in the laundry would help her appreciate the job she has

room was huge, clean, and the kitchen had everything we needed

i love that it had it's own bedroom and full kitchen

very large, open living space for kitchen, sofa, beds.

continental breakfast had very little options.

location and smoking room

the location and that they have smoking rooms

they really did not have very much for breakfast at all

were suppose to get breakfast but it was never mentioned and we didn't get it other than that we had to pay for

there was laundry facilities on the premise

to enjoy as it is also serving as a quasi- houseless facility where people do their laundry and hangout and make

no breakfast, but free laundry was nice !!!

thought there was a laundry area, but there wasn t

laundry room on property is handy for longer stays and it was very clean

for some reason get a hotel room for new year's eve and let their kids run wild all night

clean room great atmpsphere . bar on site. great parking.

kids were entertained

the pool was pretty small...no frills....and the water was cold.

i know nicer hotels doesn't do free breakfast, but i actually like even the go bags with a cereal bar and bottle

children were excited about the pool and a pump or something was out , which made the pool freezing

location, great breakfast and clean hotel

clean and breakfast was the best!

it also was nice that they offered breakfast, so we started our day off well

pool was out of order as well

laundry room disgusting

the ice machine on the 4th floor as well as laundry facility did not work

rude staff, filthy room, pool, ice machine, laundry room all out of order

didn t get breakfast, the stay was amazing! they do need to fix the laundry dry don t work .

they own a mop, but come to think of it, in all my visits have never seen a laundry or housekeeping cart

location, friendly staff, great breakfast, prompt room service, easy check in and out, comfortable bed, business

pool was under construction and closed

the room was really nice and breakfast was very good.

breakfast was very good also

pool was very nice and the breakfast was excellent

this swimming pool we were promised the swimming pool and did not have one no place to do the laundry dishes

laundry in the hallways at 8pm, some disrepair in general, facilities need some work

they advertise that there is laundry service on site/laundry room

laundry facilities were down continuously

the breakfast was amazing. the location was great it is close to kings island

was someone in laundry room that looked like they were homeless and there to wash their clothes

they gave us a late check out until 12:00 and didn't change us extra for it

tv station choice were very poor and wifi signal was terrible

did not like having no breakfast in the morning there's no reason for the hotel not to be serving breakfast

early check in was great. breakfast was good

he said ok, went in the laundry room and grabbed some out of the dryer i assume

the laundry area was clean, and appeared very affordable

to use hand towels for wash clothes because laundry was behind

very clean, friendly staff, great tv reception and pet friendly.

with free parking and convenience to restaurants, shopping, etc

the grill & bar food and in room service is superb and excellent dining

room service ended at 11pm instead of 24hrs

there was a really nice staff person that gave our kids pennies to throw in the fountain

with the friendliest staff close enough to home but still felt like getting away ( with out the kids

my kids didn't like the swimming pool.

i appreciated the on site laundry room and breakfast was excellent

we had to go to the desk to get new towels out of a laundry basket

the breakfast was good

wifi good

we enjoyed the pool

laundry $$$$$ only takes quarters an front desk had none

my room was right next to laundry room

that s what i believe we were put in 107 on the first floor and right beside the hotel s laundry room

) she states that their laundry guy did not show up and they did not have clean sheets except for 2 thick blankets

didn t work, it took the money but the dryer left our cloths wet so we had to drive to find a laundry to dry

paper beside the roll wr started with, more than just 2 towels for 3 people and a disposable laundry bag in

they were very accommodating when we all had to leave early- they put breakfast out early so the kids could eat

very clean and spacious rooms, and very good breakfast.

i don't think there's sufficient parking for when the hotel is full

location, free parking, strong wifi, quiet, friendly staff

the price of the hotel and the laundry room.

laundry room needs updated and wi-fi little weak but all luther the ga easily over satisfied me

laundry on sight only a dollar wash and a dollar to dry very friendly staff

had just been one instance that could not be helped but the fire in the laundry room late at night, on thursday

the staffs searched through the laundry, found it and returned

trash and cigarette butts throughout the parking lot

and drug sales in the parking lot all night long

loved that you can use your bank card for the laundry facilities

*laundry room closed twice this week: on tuesday and closed again on friday thru sunday morning when

pet friendly

people didn't pick up their trash in the parking lot so had to pay extra attention that my dog didn't get into

bathroom no hand towels ask at the front desk all are on back order what a joke drug use in the parking lot dont

laundry machines and the ice machine were working and readily available anytime

more washers and dryers in the laundry room would have been great.

there was trash everywhere outside... they had us in a room across from the laundry room

good space & lighting in room, air conditioning worked good, has a refrigerator & microwave, tv & wifi worked

wifi had no internet connection in my room. signal, but no internet.

laundry facilities on site. close location to food.

beds had cigarette burns all over them and said they didn t have any more because laundry wasn t done

also wouldnt give us quarters for the laundry so we had to go elsewhere to find quarters so we could wash our

pool could not be open because of state guidelines.

got a smoking room so i expected some odor of cigarettes

no fitness

late check out

breakfast was very limited, not attended to and over to early

i got the manager he told him to stop three o'clock in the morning when they came back from the bar

breakfast a bit limited.

the kids enjoyed the pool

hallways on the third floor smelled bad the first day and the pool was crowded (it was hot so we expected that

didn't have the netflix option in their tv. and wifi super slow

the suite was nice! the pool and hot tub were great. staff were friendly and attentive!

the last time we were there, there were a bunch of kids that used the pool the whole day saturday and the

the ac worked better in the second room but we were given no towels and had to wait for the laundry to be done

for the price it was very clean. liked there was a nice laundry facility on the premise.

the staff was friendly and i didn't have any bugs in my room plus they had a laundry

1 laundry room

i liked how big the room was. laundry was good.

good location and helpful staff! wry convenient laundry!

only had one washer and one dryer for guest laundry for the whole hotel.

gave is room key and no information, times for breakfast, where the pool was located or wifi password

pool and helpful kind staff

hallways reeked of marijuana and there was obvious drug deals going on in the parking lot.

there was a pool and gym

breakfast was good. lots of options. comfy beds. suite included a lot of extras. lots of room.

pool small no hot tub

grab and go breakfast

was clean pretty spacious and well laid out (the kitchen was modern and functional, liked the gym and the location

would like to see microwaves in room also some type of laundry facilities

no tub, or laundry.

not sure if it was the laundry facilities, just a lot of banging noises and maybe a washing machine was being

the dishes were dirty and the bed laundry was dirty

the pool was outside and that was not made clear when booking. no laundry facilities on site

there are laundry facilities on site which come in handy

especially in the basement near the laundry room

when i done laundry they had no change machine and the lobby desk said they dont give out change

i was then made to wait for one hour in the lounge, the lady told me she had to take care of laundry first and

ok pricewise, clean, free parking and wifi. staff helpful.

was no laundry product vending machine in laundry room, i asked front desk where the laundry room was when

nice to have laundry available

also, we didn t need laundry services, snack machines, or the ice machine, but if we had, they were two

fully stocked kitchen as well, very easy to cook from the hotel

the carpet was ripped and old

the parking is absolutely horrible.

the tv will not stream anything due to the wifi not being strong enough imo

hallways have no carpeting, so you can hear kids bouncing basketballs on their way to their rooms

pet friendly, provided a doggie bag for our 2, that included potty bags, milkbone treat, and a rope

lots of parking in the lot across the street

laundry facilities were perfect and loved that they accepted credit cards

no blanket for cough bed, floors was dirty when we got there, tolit sits so low to the ground, laundry was on

location to the laundry services - stuffy near it

the convenience of the onsite laundry facility

laundry is convenient

how ridiculous to work out while someone is doing laundry in the same space

of course it would be better for kids during the summer because the pool would be open

breakfast was really good the rooms were clean maybe need a little update but overall it was nice

they had a lot of choices for the breakfast bar

staff were wonderful. beds comfy. nice selection for breakfast. rooms not too far from elevator.

had something stolen from laundry room, and there is not enough room to stay in there while doing laundry

they had no one to do laundry

ice maker,nice stove with oven,wifi worked well,had good cable tv channels,also offered breakfast,laundry

has laundry and basketball court and outside

on the rules such as when to expect cleaning services, the location other amenities such as laundry room, fees

i wasn?t clear if i was being charged $5 for parking

year we have stayed here for a golf outing nearby

the pool wasn t heated

love the grill and bar inside the hotel, the bartender was over the top and food was delicious

good location and easy parking. lobby was spacious. staff was very pleasant.

that is all i liked oh yeah laundry room that was ok

roamed the parking lot

for cash deposit of $100 for a hotel with people doing drugs in the parking lot and some questionable ladies if

towels , the soap was like a quarter size, good thing we bring our own people drinking outside in parking

nothing, no parking for truck and trailer.

good location. ice and laundry a plus. comfortable bed.

it was a non smoking room yet it smelled like smoke

if i must, parking on the other side would help, not a must have though.

didn't like the cigarette smell in the room, and the fact i didn't get the option to chose smoking or non smoking

the outside parking lot was dirty.

dogs that employee had to run to laundry room for safety

it says it's pet friendly and you get there

kitchenette didn't have any dishes at all so know you have to take your own

thought i was to get a sink and kitchen cabinets in my room since i ordered a

for the price, and loved the pet policy

liked a full kitchen, comfortable bed, cleanliness

i loved the stocked kitchen

fridge broke wifi didn't work pool out service

had a small kitchen and refrigerator which would be nice if staying longer

the location and the kitchenette

was very close to a sports tournament the kids were playing in

was very close to a sports tournament the kids were playing in

room service has this bbq flatbread pizza that is amazing

they did not give our hilton honors discount. the pool was freezing so we were unable to swim.

parking

the bar wasn t open

in elevator, short on towels and when requested needed to go to front desk to get them (no room service) mold

convenient, price,staff,laundry room

i like the fact that the rooms had kitchenette. and that it was pet friendly.

the breakfast could use a little boost.

but anyway we had the studio room with kitchen so the need for a big breakfast was not there for

the wifi keeps dropping so it's hard to skype my love

care for the very strong perfumey smell from the laundry i believe

need a laundry facility

the laundry room was down

on the second floor there is a laundry room with two washers & dryers

about 10 additional minutes on the phone with her manager working out how to charge the $25 each pet fees

the pool, laundry areas, and lobby are great

i also am a fan of the laundry room that is just the perfect size and convenience for me to do loads of laundry

there were not enough towels in the room but we were told towels were in the laundry and would be delivered to

kids are allergic not sanitary the front desk staff not only checked us in but did laundry and replaced

did need more towels and washcloths than was provided, but were able to get them from laundry

room was nice, loved that it had a kitchen with a full size fridge and a sink in our suite

everything was good, the staff was so friendly, the rooms were nice and big. breakfast was good

very clean also pet friendly.

we had 2 queen beds, a sofa, a kitchen, and a desk

plenty of parking

water heater was out for a few hours which caused my kids and i to be late to prior

room service

good room service every day

keys didn't work, there was a charge for extra towels so my kids didn't want to get in the pool becuse they didn

water heater was out for a few hours which caused my kids and i to be late to prior

could use a laundry facility within the hotel.

room service was excellent

i moved the couch there was trash under it and someone left their kids socks under there as

parking situation was odd, it has the sharonville convention center parking in the same lot so

helpful staff, clean pool, spacious rooms

laundry took coins but failed to start one dryer

laundry facility out of order

there was no kitchen service in the room ( pots, pans, dishes etc..,,)

much of a breakfast, just coffee, oatmeal and muffins but the room was very clean and comfy

free breakfast: they shouldn't even have tried: decent coffee & industrial muffins in

they do have vending machines that work, ice, and a laundry area

first of arrived and there was dirty laundry baskets and take out food all in the parking lots

they lied on the online add saying there pool was up they had breakfast ect they didn t even give you a coffee

checked into a smoking room, when requested for non smoking front desk person had a nasty attitude and checked

unfortunately, they have coffee in the mornings but no breakfast and the pool is closed

thing i don't like is laundry room needs new washer and dryers also upgrade shampoo lotion conditioner to all

bonus was complete kitchen and comfy bed

good breakfast. large room. convenient for where i need to be in north cincinnati.

clean, had kitchenette, nice hot breakfast , friendly staff, had ice cream treats etc for purchase

like or the kitchen

pool, exercise room, laundry, pet friendly, pool table, all day coffee, and daily breakfast

more washer and dryer for the guest cause one is not enough- took me almost 4 to 5 hours to do laundry and had

our room was near the laundry room

parking laundry needed it's own app with a min load amount that was more than the cost if

i love the fact that there was a 24hr laundry facility