didn't offer laundry service, only coin laundry.

breakfast was good and staff service great.

the guy at the front desk on friday evening was very helpful with finding a close by bar to grab a drink at

there was a bar tender on thursday evening when i got there and was told there would be one on friday but the

decent breakfast which is important to me

of parking - easy access to restaurants and attractions

breakfast person just made it a bit uncomfortable when getting breakfast

not enough time to try breakfast

very nice hotel. breakfast was good. very comfortable bed.

breakfast experience was not good, being out of lots of things, including spray for the waffle

gear towards kids

so much to do and all the kids were excited like they were at a concert

lots of activities for toddlers and older kids but so much for the little ones

great place for the kids to burn off a lot of energy!

great place for the kids to burn off a lot of energy!

to the main building and they said they didn t have any, and he directed me to the employee laundry room and

one laundry room for a hotel that has a lot of rooms

check in process, friendly staff, easy to access room, clean, parking, laundry room, breakfast

quiet, kind, helpful staff, good breakfast, laundry facilities!

staff told me i could not get clean towels cause it wasn't laundry day

to kings island and the free breakfast was decent

good breakfast. lots of places to sit and eat. nice variety of juices.

convenient location. nice breakfast. very clean.

nice,friendly staff. great breakfast every morning and nice rooms.

parking lot felt like driving on pot hole back roads

the staff was pleasant. the parking was great. the area location was great.

the room was directly next to the laundry room

was no laundry facility just a single washer and single dryer both very small and cost 2

cleanliness, socks on the floor near laundry. hole in the bathroom wall. doors to rooms dirty.

i liked the pool and laundry room

wasn t very clean. had an odor similar to damp laundry in the halls

for a day of upgraded wifi but only got 4 hours worth

my grandkids loved it and the pool

for indoor pool were minimal, especially compared to the fitness room

everything was great except for the extremely high pet fee.

never could get connected to the wifi in my room so i couldn t get any work done as i planned

the night manager told me to put the linen in the main laundry

laundry facilities but no place to purchase detergent

it had a laundry area

shower had good water pressure. laundry facility in the hotel. beds were comfortable

like the laundry across from the room, very convenient, very good price to use

the laundry was washed in some kind of chemical that caused an allergic reaction to myself

laundry service

getting a whiff of it all night which kept me awake all night 5) the manager needs to provide the laundry staff

charged $75 pet fee

clean, convenient, modern, great free breakfast

no bacon with breakfast

friendly staff! great breakfast food and variety! large rooms with kitchenette!

location within parking lot for mall

kids enjoyed the pool and basketball court

the huge room and the stand up shower was nice didn t use the inside pool so not sure about it

laundry facilities available with one washer and dryer

) i also like the fact that the comfort suites had coin laundry if one ever needed to do laundry

we would have liked to use the pool but didn't have

didnt try your breakfast the location was very nice and close to kings island and great wolf

the location was perfect ample parking

front desk clerk also covered breakfast set up and the laundry room

it had an indoor pool

no pool

pool was closed to to cv

no pool or hot tub

the ice machine on the 4th floor as well as laundry facility did not work

didn t get breakfast, the stay was amazing! they do need to fix the laundry dry don t work .

rude staff, filthy room, pool, ice machine, laundry room all out of order

laundry room disgusting

they own a mop, but come to think of it, in all my visits have never seen a laundry or housekeeping cart

laundry in the hallways at 8pm, some disrepair in general, facilities need some work

this swimming pool we were promised the swimming pool and did not have one no place to do the laundry dishes

they advertise that there is laundry service on site/laundry room

laundry facilities were down continuously

we were not offered a wifi password

wifi is a bit slow.

thought i would be disappointed because when i called for early check in it was not available, however, i was

spacious room. quarters are provided for the laundry.

staff was great. room was nice comfortable and quiet laundry services.

there was laundry facilities on the premise

no breakfast, but free laundry was nice !!!

to enjoy as it is also serving as a quasi- houseless facility where people do their laundry and hangout and make

pool was out of order as well

no hot water in our room, pool wasn t working the day we arrived

location, great breakfast and clean hotel

breakfast attendant could have been a little nicer

pool was cold breakfast wasn t great staff wasn t very friendly room had an odor when we

they even had chalk and bubbles for the kids to play with

this made it a pain for the kids tablets and phones

kids were entertained

12$ for just cereal for kids is just ridiculous

parking was limited

(maybe a day working in the laundry would help her appreciate the job she has

no change machine in the laundry room and no hot tube

breakfast

get a chance to swim due to large number of young children in the pool

breakfast didn't have grits and could have used a microwave in the eating area, the food was not

it was packed with kids and it was a nuisance.

with the friendliest staff close enough to home but still felt like getting away ( with out the kids

kids running around the hotel

was good, but parking is a little crazy and you have to park far away from the building if an event is going on

took my grandkids here specifically to get away and use the pool

was someone in laundry room that looked like they were homeless and there to wash their clothes

your own waffles in a waffle maker which sucks when your trying to make waffles for yourself and kids

did not like having no breakfast in the morning there's no reason for the hotel not to be serving breakfast

the room was very clean and the complimentary breakfast was excellent.

return of hot breakfast

the laundry area was clean, and appeared very affordable

to use hand towels for wash clothes because laundry was behind

he said ok, went in the laundry room and grabbed some out of the dryer i assume

parking was great

pool was super cold

) she states that their laundry guy did not show up and they did not have clean sheets except for 2 thick blankets

that s what i believe we were put in 107 on the first floor and right beside the hotel s laundry room

asked front desk for more towels and was given a bath mat and told he wasn t there to do the laundry and

laundry $$$$$ only takes quarters an front desk had none

i walked upstairs and brought my own down, he was handing another gentleman pool towels from the laundry room

the staffs searched through the laundry, found it and returned

laundry room needs updated and wi-fi little weak but all luther the ga easily over satisfied me

had just been one instance that could not be helped but the fire in the laundry room late at night, on thursday

laundry on sight only a dollar wash and a dollar to dry very friendly staff

the price of the hotel and the laundry room.

paper beside the roll wr started with, more than just 2 towels for 3 people and a disposable laundry bag in

staff, amazing breakfast and dinner included in the price

kids ran the halls all night with no supervision

it s probably the best pet friendly hotel we ve ever been to, clean, and not to mention the happy hour and

pool area closed to early

there was trash everywhere outside... they had us in a room across from the laundry room

more washers and dryers in the laundry room would have been great.

laundry machines and the ice machine were working and readily available anytime

occasionally hear yelling and screaming from the hallways or see them hanging out the windows smoking

wifi worked well

room was super clean an i clean for a living so it was great hotel was very clean love the pool

breakfast, breakfast and breakfast. glass shower doors.

the hotel is surrounded by current construction. could use a bit more parking lot.

that this could have been helped, but due to covid-19, the amenities weren't all available like pool, etc

bed comfortable; clean; delicious breakfast, convenient to other locations

t care for the breakfast choices so we just went to a restaurant

staff, cleanliness, breakfast and location.

the breakfast was good too

the pool is close

a pool and a laundromat

i wish there was a curfew for kids under 18 for the jacuzzi/pool.

kids running and screaming in hall

breakfast selection was very small, there was no bar and the gym & swimmingpool were very small too

the hotel bar was so great

wifi door card reader (key) would not work- manager card did not work either

only issue was connecting to the wifi, i entered all the the correct information and my phone just wouldn't

the kids enjoyed the pool

maybe you could still do boxed room service

when i checked in the hotel the front desk clerk didn't even tell me about breakfast or the wifi or anything

the last time we were there, there were a bunch of kids that used the pool the whole day saturday and the

friendly staff, large room perfect for kids!

charged too high for a pet.

the pool water was a bit cold. i could have used more hangers in the room.

the kids were disappointed but i didn't feel comfortable letting g them get in that water

two elevators, lots of parking, hot coffee, frig/freezer, ice machine on our floor

i really liked the fact that they had on site laundry facilities

said laundry for guests

was ok the only thing i didn't like was the room was by the laundry room and it was loud you could hear

good parking

could not connect to the wifi

no tub, or laundry.

the pool was outside and that was not made clear when booking. no laundry facilities on site

the dishes were dirty and the bed laundry was dirty

they didn t have a laundry room, but they were very helpful when it came to locating one.

needed laundry facilities on this trip, though i rarely do, but it would have been nice

also, we didn t need laundry services, snack machines, or the ice machine, but if we had, they were two

nice to have laundry available

was no laundry product vending machine in laundry room, i asked front desk where the laundry room was when

they were using saws and tools in the walkways where my kids were walking

kids enjoyed the shared spaces with games, pool and basketball court

there was a bug in my bed. in the gym the heat was on and the equipment didnt work properly.

indoor heated pool was great for kids but hot for adults just supervising in a chair

avoided the bar because it was the same bar tender that really doesn't know how to mix drinks

of the gym equipment doesnt work only 2 bottles of water on checkin - but no other nights no cups in rooms

pool was too small for our family to enjoy it

how ridiculous to work out while someone is doing laundry in the same space

breakfast setup was nice and always clean

breakfast was really good the rooms were clean maybe need a little update but overall it was nice

building was a bit cold didn't enjoy parking in back

the pool was green

trash and cigarette butts throughout the parking lot

and drug sales in the parking lot all night long

loved that you can use your bank card for the laundry facilities

*laundry room closed twice this week: on tuesday and closed again on friday thru sunday morning when

like that the kitchen was entirely bare

the kitchen in the room.

had to take our own trash out and only one device was able to use the wifi

convenient, price,staff,laundry room

i was accosted nightly by people in the parking lot wanting either money or cigarettes.

hotel includes an equipped kitchen which is nice

the parking lot is difficult to get out of during morning traffic.

trying to get out of the parking lot in the morning. heavy traffic.

liked a full kitchen, comfortable bed, cleanliness

the location and the kitchenette

it was a large room with a kitchen.

had a small kitchen and refrigerator which would be nice if staying longer

having kitchen facilities

also wouldnt give us quarters for the laundry so we had to go elsewhere to find quarters so we could wash our

beds had cigarette burns all over them and said they didn t have any more because laundry wasn t done

laundry facilities on site. close location to food.

got a smoking room so i expected some odor of cigarettes

clean and quiet, a lot of space in the room, wifi worked good, bed was comfortable, good channels on tv, a lot

mexican restaurant as always good food with bar on same parking lot with hotel

breakfast a bit limited.

breakfast was very limited, not attended to and over to early

breakfast could be better

they gave me a complimentary late check out.

also had issues connecting to the wifi

breakfast was a knockout

breakfast was amazing, it could use one more waffle maker

little league team made pool very noisy

the breakfast buffet

the laundry facility could be cleaner than current status, the machines were quite dirty inside

easy parking / friendly staff / very nice breakfast

nice and big very beautiful elegant food was great love the waffles and the fact it had indoor pool was great

of food for breakfast it was a long wait for those wonderful waffles also there were alot of kids with no

no hot breakfast.

no laundry facilities

hotel refused to plow or shovel snow from the walk way or parking lot so we could exit safely

they were very clean and the breakfast was amazing

the room wasn't clean and had a odor the window wasn't secure only held in by the curtains the gym had three

breakfast

the laundry and gym areas were well appointed and clean

the hote was beautiful clean parking it was nice! quiet got good ud83dude34 ud83dudca4

we loved having the small kitchen area with refrigerator, and generally the whole space was lovely

water dispenser in the gym was broken

pleasantly surprised to see hot items on what we expected to be a continental breakfast - the egg sandwich was

nothing works: laundry machine, pancake machine, communal fridge, threadmill, all at of order

it is unfortunate they don't have onsite parking but the valet attendant was great.

priced, nice rooms, pool, free parking, internet and free breakfast, courteous staff and convenient location

pool water was freezing

priced, nice rooms, pool, free parking, internet and free breakfast, courteous staff and convenient location

the room was clean and the property was quiet. the laundry facility was nice to have available.

that you had the accessibility to cook if you wanted to and do laundry.

the staff very very accommodating and friendly the laundry lady!

having a kitchen

no real breakfast as advertised!

kitchenette, self-serve laundry area, clean bathroom

no change machine for guest laundry.

breakfast, the room kitchen is well equipped, 2 days a week they have free dinner, the coin laundry

the shining star was the laundry though, which has loads of machines which can be paid for and operated by an

had a 24 hr gym, laundry, and our room even had a full kitchen area including a dishwasher, stove and fridge

very very clean. great breakfast.

they were sealing the parking lot over the weekend, probably necessary but some what inconvenient

no sausage for breakfast

breakfast was great

the pool needs a little

no fridge, no microwave in room, laundry was 1 machine for the whole facility&

the cleanest, showerdidn't operate well (couldn't switch to all shower head), no water in old gym, breakfast

plenty of parking. semi-truck accessible. nice variety for breakfast.

the parking lot is spacious

the complimentary breakfast was great

the laundry machines and dryers were new and free for guest use

full kitchen.

the kitchen was supplied with all items you need to cook or clean up

location and accommodations. breakfast was great.

breakfast ends too early during week.

a family of 10 kids all came in at once to the pool.

a family of 10 kids all came in at once to the pool.

we like d the lower room rate so didn t expect full breakfast

nice and clean. and ev charging available too.

hotel was clean. staff was friendly. pool was nice for the kids. enjoyed the stay.

parking lot lighting is dim and lobby/bar is a worksite

pool was the right side for families with young kids

to hear that they aren t gonna fix them either, so i paid $170+ dollars to sit in a warm kiddy pool

the pool was clean

wife liked pool and hot tub

wide variety of breakfast items.

having a kitchen was great for me because it saves us money in the end to cook rather than dine out

pool was salt water so easy on the kids eyes

breakfast was just average

it said pet friendly online but i didnt see a fee anywhere

having laundry facilities available but a number of machines were out of order during our stay

wonderful for a business traveler i would imagine, but not for a few kids who want to swim

construction - new bar and lobby enhancements in progress.

very modern design. nice restaurant with room service available.

we were traveling with two young kids

no restaurant or breakfast.

you extra for your animals and they are allowed anywhere in the hotel that you are,except for the pool

tell you online that they serve breakfast

i loved the modern design, the pool table and the porch area

whole place is absolutely beautiful and they have a bar in the lobby in the bartender, nick, was just the best

pool area was very loud

breakfast menu good. coffee excellent. service very good.

coffee bar not run well. everything else was very well run

the pool is very convenient for the kids

the staff were amazing and so welcoming and the guy that was running the breakfast area did an amazing job

pool was not available, the washer for self service laundry was unavailable and the rooms were clean but could

the gym wasn't anything fancy but had enough equipment for my husband and i to

bonnie, the breakfast server, was exceptionally friendly and helpful

also, the pool was closed and there was nothing about that before or after booking on the site

breakfast was great, & bonnie was very professional & could not have done more for her customers

loved the full kitchen as we needed a freezer to keep our special needs daughters ice packs frozen for our trip

the entire visit was excellent the room pool breakfast will definity come back

large room. nice kitchen.

the room had a full size refrigerator and a kitchenette

i mean, how difficult is it to provide real coffee cups when there's a whole kitchen of them on the ground

worn, frayed, mold in shower, stained mattress, rude staff, overflowing trash cans, dirty laundry on the floor

leaking from roof in work out room and middle of lobby with bins and signs/laundry bins collecting water

facility is located by food and other entertainment(about a 5-10 min drive off of expressway), pool was actually

wonderful hotel, clean, comfortable, friendly staff, fantastic breakfast, pool, and convenient

entry building door by the blu bar was not locked during the night (after 12 midnight)

breakfast was great

staff was very friendly, breakfast was provided and had a great selection, the room was clean and the bed

breakfast was good. lots of orange juice coffee eggs, bacon.

breakfast was good and the location was easy to find

staff were great, and it was really nice to get a hot breakfast again instead of a sack

the staff were helpful for questions about the wi-fi and change for the laundry

was super friendly and responsive, great breakfast, kids loved the pool, plenty of space in our room

was super friendly and responsive, great breakfast, kids loved the pool, plenty of space in our room

perfect location for our kids birthday trip close to fun activities

the kids had fun in the pool

to small, no morning room service, vending prices were outrageous and only available at the front desk

needs more handicap parking. bar area should remain open till 11.

cost of the pet charge. double what other properties charge

breakfast was awesome! gym was clean and spacious.

i was surprised by an additional $75 fee for my pet

bar food quality was disappointing

we had super upset kids who had been looking forward to swimming all week

pool was closed. bottom of bath tub was peeling

was very comfortable, checkin was seemless, pet friendly hotel but i did not hear barking or have issue with

some rooms are in need of maintenance and update. extra charge for wifi.

the breakfast bar was fantastic

the bed was very comfortable, breakfast was great. the pool & spa was very nice.

had more than just waffles for breakfast

they pool is open to a decent time and the area is kept clean and stocked with towels

room, comfortable beds, courteous staff, and easy access to elevator and parking, great breakfast

they said there were some in laundry but it wasn't ready yet

and the rooms were comfortable and spacious the staff members were friendly and attentive the breakfast in the

having to pay for breakfast.

room was perfectly clean and it was great for the kids to burn off energy in the pool.

parking lot really dirty (bread, trash, empty food containers strewn about)

laundry is convenient

location to the laundry services - stuffy near it

the convenience of the onsite laundry facility

laundry facilities were perfect and loved that they accepted credit cards

no blanket for cough bed, floors was dirty when we got there, tolit sits so low to the ground, laundry was on

that is all i liked oh yeah laundry room that was ok

roamed the parking lot

towels , the soap was like a quarter size, good thing we bring our own people drinking outside in parking

air, tv, bed and view and wifi

better security around the parking lot

on the rules such as when to expect cleaning services, the location other amenities such as laundry room, fees

they had no one to do laundry

had something stolen from laundry room, and there is not enough room to stay in there while doing laundry

ice maker,nice stove with oven,wifi worked well,had good cable tv channels,also offered breakfast,laundry

has laundry and basketball court and outside

good location. ice and laundry a plus. comfortable bed.

nonsmoking room that smelled like someone had been smoking in it

the outside parking lot was dirty.

didn't like the cigarette smell in the room, and the fact i didn't get the option to chose smoking or non smoking

plenty of electric plugs, non smoking rooms available

thing i don't like is laundry room needs new washer and dryers also upgrade shampoo lotion conditioner to all

mostly quiet but a friendly atmosphere. great breakfast, internet, accommodating staff.

there were lots of utensils and pots to use in the kitchen, which was very nice

the staff was nice. i liked the complementary breakfast. it was quiet and the area seemed safe

like or the kitchen

front desk says can't make change for laundry

the gym was great. the laundry was great. the customer service was awesome.

very comfy bed and pillows; hot tub/pool was nice to relax

clean towels, no room service, no working remotes, no breakfast, no working hot tub, no access to gym equipment

hot tub and indoor pool open late. friendly staff. good breakfast.

our room was near the laundry room

parking laundry needed it's own app with a min load amount that was more than the cost if

pool, exercise room, laundry, pet friendly, pool table, all day coffee, and daily breakfast

more washer and dryer for the guest cause one is not enough- took me almost 4 to 5 hours to do laundry and had

i love the fact that there was a 24hr laundry facility

didn't offer room service or meals during the weekend, only a breakfast up front in the lobby

the wifi needs to be better

the pool being closed ? ??

the wifi did not work even after troule shooting with the front desk and using the paid version

the bar was closed due to

kids are allergic not sanitary the front desk staff not only checked us in but did laundry and replaced

the pool, laundry areas, and lobby are great

did need more towels and washcloths than was provided, but were able to get them from laundry

i usually can request the 3rd floor close to the laundry room, but got the 1st floor where the sink did not

kids running around in the hall late at night and being near the laundry room.

great getaway for the kids. good value.

the restaurant was not available that evening, but the brewery that shares parking lot was recommended by staff

my last stay there was a very large group of sports parents/kids who literally took over the lobby for their

i loved the location of the hotel. we loved that there was plenty for my kids to do onsite.

the hotel has a indoor and outdoor pool, the rooms were great beds so, so comfy

coin op laundry

i did not like was the fact that we were doing laundry and someone stole all of wife's clothes that she just

it s not the best hotel and when i stepped outside to smoke someone was arguing in the parking lot ud83eudd

upkeep of parking lot and pet area

my room smelled like smoke and i didn t want a smoking room and it was super hot in there

could use a laundry facility within the hotel.

free wifi was weak. to mant other people were on line.

parking lot a little confusing getting into due to cones

bar has some decent beer, whiskey offerings

kids running in the hall and being loud but i was once a kid too so i understand it lol

facilities laundry pool etc are in the same building and the facility is clean enough for a person with

the pool was closed, yes we wanted to let the kids have time with cousins in the pool and the laundry was closed

pool was closed for whatever reason and the laundry facility was closed as well

laundry room was completely out of service

like the updates, more modern rooms, pool, laundry and exercise space

dogs that employee had to run to laundry room for safety

for the price, and loved the pet policy

it had a kitchen and i could cook.

wifi did not work

pet policy

laundry is old machines

they have a nice breakfast area and really appreciated they had laundry appliances available

the breakfast was excellent!

that it was pet friendly.

beds were very clean and comfortable, and parking was great

wifi did not work

they accepted pets

no hot breakfast

the breakfast was continental, but get minimal.breakfast bars etc the pool wasn't the cleanest.

especially if it's an extended stay, as there is a kitchen area to utilize if need be

the perks with the food, pop, and popcorn was great for the kids

the pool is nice & kept clean but it could be a little bigger for the size of the hotel.

this hotel offers free breakfast and dinner and 3 adult drinks every

rooms, excellent price, indoor/outdoor pool and hot tub, proximity to cincinatti, wonderful breakfasts, dinners

hot tub and pool were very clean and comfortable temperatures

also box on condoms in front window by lobby (laundry room) really

was only one elevator which took a long time to access and the laundry facility was closed for the entire duration

the breakfast provided and the laundry facilities

where one washing machine and no drier was working up until wednesday when that too broke with my laundry in it

staff was amazing and friendly, the pool was fabulous

laundry cart left in hallway with pile of dirty sheets on the floor

i did not bring quarters to do laundry and they didn't have any at the desk to be able to

no extra towels because they gave them all to the kids in the pool and didn t know how to do laundry, bathroom

nice pool, on site laundry, continental breakfast, right next to a walmart, close to king's island

parking, no street noise, fast wifi, great breakfast selection, clean room, comfortable bedding

very clean abd modern room. but breakfast isn't great

more selection for breakfast and the pool could be warmer, but just a minor change.

good gym and pool

the breakfast wasn't great

good gym and pool

laundry machines could use a little clean up

laundry facility on-site was awesome

very helpful staff. inexpensive nearby restaurants. onsite laundry facilities.

however you either feel like you are driving through a gas station parking lot or you have to drive through a

the hotel was clean modern. the staff was friendly. the breakfast was amazing.

there no laundry bag available to place dirty clothes in

there was a variety of restaurants within minutes of the hotel, in fact one almost in the hotel's parking lot

fitness room did not have any way to weight train

very disturbing parents or chaperones should have been more hands on monitoring kids

i like the jacuzzi and no one in the pool just me.

breakfast did not disappoint and the pool was very well

great breakfast - plenty of options of both hot and cold breakfast items

was beautiful, immaculately clean, perfect size with all the needs of a new furnished home with a kitchenette

room was nice, loved that it had a kitchen with a full size fridge and a sink in our suite

we had 2 queen beds, a sofa, a kitchen, and a desk