said laundry for guests

i really liked the fact that they had on site laundry facilities

was ok the only thing i didn't like was the room was by the laundry room and it was loud you could hear

nice indoor pool

very good and promp breakfast

the laundry machines and dryers were new and free for guest use

parking lot was full, that wasn't great, but we figured it out

it is exceptionally clean, the staff is friendly and since covid, they had to change to a bagged breakfast,

the breakfast spread was not my favorite, but it was included

no oven in the kitchen. couch was worn and not comfortable.

pool was not available, the washer for self service laundry was unavailable and the rooms were clean but could

pool was closed.

the only problem was the pool wasn t open but it was nice

the gym wasn't anything fancy but had enough equipment for my husband and i to

wifi is not secured

beds, nice pool area and clean hotel

the pool was clean

pool was way to small

the pool was very very warm and the hot tub was a plus

parking lot lighting is dim and lobby/bar is a worksite

the indoor pool water was freezing. it was not comfortable to be in.

pool at this particular property is pretty tiny, though that probably isn t a big deal for most

you extra for your animals and they are allowed anywhere in the hotel that you are,except for the pool

of covid the pool and bar were closed

i loved the modern design, the pool table and the porch area

i booked and paid ahead of time, when my wife and i were running very late, my kids were able to get into the

large indoor pool and jacuzzi

did a great job with the breakfast concerning the covid-19, however i would have enjoyed some more hot item

pool was freezing

the sofa was not comfortable and the kitchen table was very wobbly. the breakfast was just okay.

having laundry facilities available but a number of machines were out of order during our stay

wonderful for a business traveler i would imagine, but not for a few kids who want to swim

no hottub. indoor pool was small and very loud. kids playing echoed.

1 hour for a fresh pot of coffee from room service

my family could not use the pool due to the way their kids were acting and them drinking

could have had more choices for breakfast. could put hot chocolate packets in rooms.

the parking lot could of been cleaned better.

breakfast was great. the pool was incredible as was the gym.

very friendly staff, we absolutely loved our room and the pool. breakfast was amazing!

parking was packed and the elevators were not located centrally

reserving pool for just our crowd

very nice bar and restaurant options were very good, especially for breakfast.

pool area was very clean and had a spacious pool deck

bar was subpar they had a lot of different wines and about 10 different liquor choices and the

friendly and helpful front desk staff, comfortable beds and pet-friendly; what more could you ask for

the staff were helpful for questions about the wi-fi and change for the laundry

breakfast was minimal and no nondairy milk options

was comfortable and big and i had room for all of my 5 kids that came with me

the breakfast was great. a variety to please everyone. the egg white fritata's were great.

lots of running kids at 2am. but thats not the hotels fault.

they said there were some in laundry but it wasn't ready yet

none at the pool and in our room we had one actual bath towel but three bath mats

should not struggle to find parking at their hotel if there is a wedding there

the only small thing was the water station was not working in the gym. but that was very minimal

i used the pool each of my four days

it was very spacious and the kitchenette was great

breakfast was amazing every morning, and the room was excellent. very clean.

the breakfast could have been a little better and more variety but still good.

it is pet friendly

beyond our expectation it has a full equipeped kitchen with bowls cups and silverware

the pool is close

the breakfast was ok, but not horrible for free.

breakfast we would not have to pay for breakfast

the only thing i didn't like was that the breakfast wasn't complimentary. it was $9 a person.

t care for the breakfast choices so we just went to a restaurant

the breakfast wasn t good. charged 12 dollars for me and 5 dollars a piece for 3 kids.

gym was not big and the jacuzzi was broken

put us in a room right next to a bar playing loud music at two in the morning

only con i can think of was having to continuously pay for parking across the street when we left and came back

we stayed on a weekend and it was tough finding parking near the hotel, super busy.

fitness room of any hotel i have ever stayed in

parking lot was well lit, felt very safe and that is very important

pool was closed

beds were comfortable, everything was very clean and up to date, the breakfast was great, and the location was

we didn't have a chance to utilize the pool or fitness center, but that's an added bonus if you have the time

also wouldnt give us quarters for the laundry so we had to go elsewhere to find quarters so we could wash our

laundry facilities on site. close location to food.

beds had cigarette burns all over them and said they didn t have any more because laundry wasn t done

the crack pipe in the parking lot, fight in the pool area, a man had a full sized charcoal grill cooking out

it don t have a hot tub and a indoor pool just outdoor

trash and cigarette butts throughout the parking lot

and drug sales in the parking lot all night long

loved that you can use your bank card for the laundry facilities

*laundry room closed twice this week: on tuesday and closed again on friday thru sunday morning when

the room did not have a full kitchen

the kitchen in the room.

like that the kitchen was entirely bare

they gave me a complimentary late check out.

only thing was that breakfast was supposed to be included, there was is no breakfast

mexican restaurant as always good food with bar on same parking lot with hotel

breakfast

i could actually manage a healthy breakfast on the few choices there were

location to the laundry services - stuffy near it

laundry facilities were perfect and loved that they accepted credit cards

no blanket for cough bed, floors was dirty when we got there, tolit sits so low to the ground, laundry was on

the convenience of the onsite laundry facility

laundry is convenient

ice maker,nice stove with oven,wifi worked well,had good cable tv channels,also offered breakfast,laundry

has laundry and basketball court and outside

on the rules such as when to expect cleaning services, the location other amenities such as laundry room, fees

they had no one to do laundry

had something stolen from laundry room, and there is not enough room to stay in there while doing laundry

that is all i liked oh yeah laundry room that was ok

the parking lot isnt a bunch of confusion and chaos

roamed the parking lot

there is an elevator and free parking

pool is covered up not working the property is dirty grass is overgrown broke down cars in the parking lot doesn

good location. ice and laundry a plus. comfortable bed.

breakfast was nice

the room has been cleaned, and it offered smoking which i am grateful for because i had a really horrid experience

lighting for parking spaces

position, parking lot

dogs that employee had to run to laundry room for safety

it says it's pet friendly and you get there

thought i was to get a sink and kitchen cabinets in my room since i ordered a

wifi did not work

pet policy

the ice machine on my floor was out of order and the laundry vending machine was out of order

there were not enough towels in the room but we were told towels were in the laundry and would be delivered to

laundry room is all coin operated with not coin machine or atm on site

kids running around in the hall late at night and being near the laundry room.

kids are allergic not sanitary the front desk staff not only checked us in but did laundry and replaced

from the kitchen utensils down to dishsoap and dish drainer, pots and pans, silverware, cups plates, coffee

room was clean pretty spacious and well laid out (the kitchen was modern and functional, liked the gym and the

there was a pool and gym

the room had a full working kitchen

breakfast was good. lots of options. comfy beds. suite included a lot of extras. lots of room.

loved the pool

there is a big parking lot in the rear of the hotel

it was old and dingy. pool was dirty. gym .. nah. the place just needs renovation.

maybe you could still do boxed room service

the kids enjoyed the pool

more handicap parking spots would have been helpful.

at the waterpark, very little adult supervision of kids and kiddie pool was freezing

water heater was out for a few hours which caused my kids and i to be late to prior

great wifi

wifi was very slow, ended up not using that service.

could use a laundry facility within the hotel.

it takes too long to return the $15 deposit per night. the bar doesn't server draft beer

i believe it was a bunch of rich kids there for a

was what my kids call bougie the only thing that got me was the pool looks so much bigger in the pictures

a hot tub would be nice, however the pool was a good size and warm.

i liked how big the room was. laundry was good.

laundry facilities. not many hotels/motels have that and clean clothes are a must.

for the price it was very clean. liked there was a nice laundry facility on the premise.

the ac worked better in the second room but we were given no towels and had to wait for the laundry to be done

the staff was friendly and i didn't have any bugs in my room plus they had a laundry

only had one washer and one dryer for guest laundry for the whole hotel.

good location and helpful staff! wry convenient laundry!

swimming pool was closed

great breakfast good

the breakfast was very good

i was then made to wait for one hour in the lounge, the lady told me she had to take care of laundry first and

there are laundry facilities on site which come in handy

especially in the basement near the laundry room

when i done laundry they had no change machine and the lobby desk said they dont give out change

fee for pet should pay for a service that picks it up

care for the very strong perfumey smell from the laundry i believe

on the second floor there is a laundry room with two washers & dryers

need a laundry facility

the laundry room was down

i really like that they're pet friendly

parking lot in the evening did have an overwhelming smell of marijuana, that was not pleasant

plenty of parking

clean rooms, great pool

i would have loved to see fresh fruit for breakfast especially traveling with children.

pool and able to use the grill at the site

thing i don't like is laundry room needs new washer and dryers also upgrade shampoo lotion conditioner to all

the staff was nice. i liked the complementary breakfast. it was quiet and the area seemed safe

room,curtains,carpet,lampshade, refridgerator pool had oily layer on top of water so didn't

continental breakfast was quite good

the cleanliness,convenience to restaurants and the continental breakfast.

parking laundry needed it's own app with a min load amount that was more than the cost if

pool, exercise room, laundry, pet friendly, pool table, all day coffee, and daily breakfast

i love the fact that there was a 24hr laundry facility

our room was near the laundry room

more washer and dryer for the guest cause one is not enough- took me almost 4 to 5 hours to do laundry and had

fenced parking lot

early check in the associate who printed a few things from her computer for me

minimal parking

didn't offer room service or meals during the weekend, only a breakfast up front in the lobby

loose the pool and don t charge for breakfast

would like to see microwaves in room also some type of laundry facilities

the pool was outside and that was not made clear when booking. no laundry facilities on site

no laundry riom

not sure if it was the laundry facilities, just a lot of banging noises and maybe a washing machine was being

needed laundry facilities on this trip, though i rarely do, but it would have been nice

nice to have laundry available

was no laundry product vending machine in laundry room, i asked front desk where the laundry room was when

also, we didn t need laundry services, snack machines, or the ice machine, but if we had, they were two

this hotel had a pool and work out room

kids enjoyed the shared spaces with games, pool and basketball court

laundry took coins but failed to start one dryer

laundry facility out of order

you may need to park away from your room due to a smaller parking area near the office.

kitchenette and central location

hard bed, found wrapped condoms,in the chair, breakfast was a disappointment.

how ridiculous to work out while someone is doing laundry in the same space

breakfast setup was nice and always clean

comfort, staff, price, location, parking....

indoor elevator. bed was comfortable. nice grab & go breakfast.

the breakfast can be improved. no activities late night hotel bar

they do have vending machines that work, ice, and a laundry area

first of arrived and there was dirty laundry baskets and take out food all in the parking lots

cleanliness and available parking. breakfast was fine.

requested non smoking but the booking only gave me smoking

very unfriendly and very rude, children running in the parking lot unattended

laundry room was completely out of service

loved the laundry service even though a little pricey

the pool was closed, yes we wanted to let the kids have time with cousins in the pool and the laundry was closed

i wasn't concerned about my car being broken into, the outside along with the inside lobby, laundry room,

pool was closed for whatever reason and the laundry facility was closed as well

front desk says can't make change for laundry

the gym was great. the laundry was great. the customer service was awesome.

clean towels, no room service, no working remotes, no breakfast, no working hot tub, no access to gym equipment

loved the indoor pool & hot tub, especially since we stayed in winter

think the window in the gym should be darkened

i did not like was the fact that we were doing laundry and someone stole all of wife's clothes that she just

coin op laundry

a little pricey but balanced out with not having a pet fee.

free wifi low cost

bed was great and the king non smoking room was big w/ nice office area for the business traveler

modest acomodation, but very clean and functional (specially the mini kitchen)

the kitchen had 2 plates and 2 cups other than that nothing to cook with not even a butter knife was

fridge broke wifi didn't work pool out service

having kitchen facilities

it was a large room with a kitchen.

friendly staff and great price! clean pool and laundry room!

wifi password did not work

i was with my kids

i was with my kids

been alright if guests could control their kids

pool too cool for kids

love this place. very pet friendly and very affordable.

i love that they have breakfast and lunch

didn t like the fact that kids were allowed in the dining area in bare feet from the pool dripping

small parking spaces.

laundry is old machines

they have a nice breakfast area and really appreciated they had laundry appliances available

back parking lot needs to be more well lit at night

were fairly clean and would be good if wifi cover whole building as i was on training i couldnt

way is missing and the door to the pool room is not locked so someone could walk right from the parking lot into

convenient, price,staff,laundry room

i was never told there was an e tea pet fee, the whole time i was under the impression the price was $99, which

i believe it was because there was a kitchen in the room; it smelled like cooked food of some sort

breakfast

i was accosted nightly by people in the parking lot wanting either money or cigarettes.

bathroom was musty, no fan, poor free breakfast, small pool, no hot tub, gym was just fair.

breakfast bar was. good and reasonable

convenient, quiet and pet friendly

in elevator, short on towels and when requested needed to go to front desk to get them (no room service) mold

if there was anything i could say, is that when we arrived, there was a used bar of soap in the shower and some

(maybe a day working in the laundry would help her appreciate the job she has

no change machine in the laundry room and no hot tube

very clean and the breakfast was good. nice gym and pool area.

room was remodeled and looked brand new, beds comfy, breakfast good.

daughter loved the pool

the staff was pleasant. the parking was great. the area location was great.

although i didn't use them, hotel had a pool and

noisy and doors slamming… kids running in hall

210 had alot of ants the kids woke up in the wee hours of the morning with ants all over them and their

the hotel had ample free parking

room was nice, food great, bed super comfy, pool nice

children were excited about the pool and a pump or something was out , which made the pool freezing

the pool was very cold and made my daughter break out in hives due to so much chlorine.

breakfast buffet was great - more like an upscale hotel

breakfast attendant could have been a little nicer

it also was nice that they offered breakfast, so we started our day off well

spacious room. quarters are provided for the laundry.

to enjoy as it is also serving as a quasi- houseless facility where people do their laundry and hangout and make

there was laundry facilities on the premise

laundry room on property is handy for longer stays and it was very clean

staff was great. room was nice comfortable and quiet laundry services.

no laundry facilities

only complaints no pool/fitness center

the bed was comfortable. convenient parking. lobby was very welcoming.

visible from street but parking lot hard to find

the beds and the breakfast time

the laundry and gym areas were well appointed and clean

my kids were very upset about that

kids knocking on my door

breakfast, customer service, and there was good cable channels to watch

not like being treated like teenagers or kids by getting charged 50

to use hand towels for wash clothes because laundry was behind

he said ok, went in the laundry room and grabbed some out of the dryer i assume

the laundry area was clean, and appeared very affordable

wifi

great overall experience, loved the 24hr gym and indoor pool.

the laundry facility could be cleaner than current status, the machines were quite dirty inside

advertise a lounge with cocktails not the case disappointed pool area ok needs hot tub

would have liked to have a buffet breakfast, but that wasn t possible with covid

it was all fantastic, there was 5 of us and the room was comfortable for us all and the pool and gym made it

nice and big very beautiful elegant food was great love the waffles and the fact it had indoor pool was great

nothing works: laundry machine, pancake machine, communal fridge, threadmill, all at of order

room was very clean pool was excellent

priced, nice rooms, pool, free parking, internet and free breakfast, courteous staff and convenient location

i had reserved at a different hotel only to find out their pool was closed until saturday

clean, nice area, pool

the staff very very accommodating and friendly the laundry lady!

that you had the accessibility to cook if you wanted to and do laundry.

the room was clean and the property was quiet. the laundry facility was nice to have available.

love that you have a little kitchen

i wish the covid19 rules were lifted; especially for breakfast!

was someone in laundry room that looked like they were homeless and there to wash their clothes

they even let us stay past their closing time at the outside patio by the pool

pool was way to much chlorine it bleached out my kids bathing suit and we kept coughing and could only stand to

main hallway is connected to the pool and lots of kids were running in and out of the pool soaking wet so the

bed and bedding, and wifi

) she states that their laundry guy did not show up and they did not have clean sheets except for 2 thick blankets

my room was right next to laundry room

laundry $$$$$ only takes quarters an front desk had none

i walked upstairs and brought my own down, he was handing another gentleman pool towels from the laundry room

asked front desk for more towels and was given a bath mat and told he wasn t there to do the laundry and

paper beside the roll wr started with, more than just 2 towels for 3 people and a disposable laundry bag in

pool bathroom smelled bad and was dirty

pool and hot tub could stay open later(

allows pets

it was a holiday weekend so an overabundance of kids running around everywhere.

clean and nice breakfast

pool was very cold and when i asked the staff about it they just said the maintenance guy wasn't in

the breakfast was adequate & served in a spacious dining area

also had issues connecting to the wifi

wifi doesn t work

the room looked amazing (design) it was cozy and relaxing for a quick weekend getaway from the kids

the indoor pool was a hit with the kids

my kids used both the indoor & outdoor pools

kids running around the hotel

location and proximity to cinci open. lobby and bar were great too.

the laundry room was clean

kitchenette, self-serve laundry area, clean bathroom

liked having in room toaster and 24 hour laundry and exercise access.

breakfast, the room kitchen is well equipped, 2 days a week they have free dinner, the coin laundry

value the area the convenience, the clean rooms laundry facility is a nice size but workout room is a good size

laundry machines and the ice machine were working and readily available anytime

there was trash everywhere outside... they had us in a room across from the laundry room

more washers and dryers in the laundry room would have been great.

friendly staff, nice room, pool

the smoking room the second night.

leaking from roof in work out room and middle of lobby with bins and signs/laundry bins collecting water

worn, frayed, mold in shower, stained mattress, rude staff, overflowing trash cans, dirty laundry on the floor

rooms were what we expected. food and staff were outstanding. free parking wonderful.

kids said the wi-fi wasn't great - couldn't get any videos to play

value for the money, especially considering that the hotel offered free breakfast and wifi

breakfast menu good. coffee excellent. service very good.

the pool is very convenient for the kids

pool and linens

clean. easy to get around. has a pool

great location and breakfast and the mini bar in the front lobby for adult only

bed wasn't too comfortable and there was no guest laundry on my floor.

not enough parking, have to walk quite a ways with luggage to get to the door, and other doors don't work with

strong chemicals in the pool. hurt my eyes and head.

parking was congested

the hotel was nice and the breakfast was plentiful

the lights were off no one one in the parking lot it was shut down

clean rooms, nice indoor pool . has bar services too!

gym had limited equipment

more handicap parking in the rear would be nice, easier access to the elevators

clean rooms and a nice pool

laundry room needs updated and wi-fi little weak but all luther the ga easily over satisfied me

had just been one instance that could not be helped but the fire in the laundry room late at night, on thursday

laundry on sight only a dollar wash and a dollar to dry very friendly staff

the price of the hotel and the laundry room.

the staffs searched through the laundry, found it and returned

rude staff, filthy room, pool, ice machine, laundry room all out of order

they own a mop, but come to think of it, in all my visits have never seen a laundry or housekeeping cart

the ice machine on the 4th floor as well as laundry facility did not work

didn t get breakfast, the stay was amazing! they do need to fix the laundry dry don t work .

laundry room disgusting

they advertise that there is laundry service on site/laundry room

laundry in the hallways at 8pm, some disrepair in general, facilities need some work

laundry facilities were down continuously

this swimming pool we were promised the swimming pool and did not have one no place to do the laundry dishes

the smell inside the room was unbearable, as though there was a pile of dirty gym socks under the bed

i have a gluten allergy and no options were available for the breakfast included in our purchase

breakfast experience was not good, being out of lots of things, including spray for the waffle

we grabbed a glass of wine from the bar and sat outside and enjoyed the fireworks of kings island

like that breakfast was included, and also everything ran smoothly

staff, the staff 3rd shift and breakfast

didn't offer laundry service, only coin laundry.

the guy at the front desk on friday evening was very helpful with finding a close by bar to grab a drink at

delicious breakfast included, safe zone to stay in with your family.

i asked if the bar would be open and was told it opened at 5pm and then shortly after that was told it would

loved the kitchen!

no fridge, no microwave in room, laundry was 1 machine for the whole facility&

come check in they were all closed and room service was only every 3 days

very clean, friendly staff convenient location, free parking.

four nights and no room service

the morning breakfast was great !!

front desk clerk also covered breakfast set up and the laundry room

pool was closed to to cv

was comfortable, everything was very clean, very close to kings island park, complimentary breakfast was good,

breakfast needs more selection

pool a little dirty was

also, when i had a question about the wifi, there was kind of a deer in the headlights reaction

we checked the gym too - handles on the treadmill were sticky

they had a different breakfast every day

comfortable room and good breakfast

they're nice rooms and the breakfast is great

wifi is a bit slow.

thought i would be disappointed because when i called for early check in it was not available, however, i was

staff told me i could not get clean towels cause it wasn't laundry day

to the main building and they said they didn t have any, and he directed me to the employee laundry room and

quiet, kind, helpful staff, good breakfast, laundry facilities!

one laundry room for a hotel that has a lot of rooms

check in process, friendly staff, easy to access room, clean, parking, laundry room, breakfast

1st floor bed and sheets very comfortable large tv and refrigerator breakfast was very good

had to take pool towels back to the room for fresh towels

convenient location. nice breakfast. very clean.

parking lot felt like driving on pot hole back roads

nice,friendly staff. great breakfast every morning and nice rooms.

the pool was closed which was a bummer but it wasn't a deal breaker.

there was variety, but the items themselves were unappetizing

the breakfast area was very cozy and appealing, and the breakfast had hot and cold options, including

staff, very accommodating, good morning breakfast

the pool and pool area were clean

laundry

shower had good water pressure. laundry facility in the hotel. beds were comfortable

the night manager told me to put the linen in the main laundry

it had a laundry area

like the laundry across from the room, very convenient, very good price to use

lots of things for the kids to do

it was my first time visiting there, i really enjoyed the wonderful layout for kids and adults for fun activites

so much to do and all the kids were excited like they were at a concert

the pool and staff

bed was nice and pool area very good!

staff were great, and it was really nice to get a hot breakfast again instead of a sack

great breakfast

the pool was dirty

the breakfast was very tasty and the verity was very good

i left everyday before breakfast.

cleanliness, socks on the floor near laundry. hole in the bathroom wall. doors to rooms dirty.

wasn t very clean. had an odor similar to damp laundry in the halls

i liked the pool and laundry room

was no laundry facility just a single washer and single dryer both very small and cost 2

the room was directly next to the laundry room

the laundry was washed in some kind of chemical that caused an allergic reaction to myself

laundry service

getting a whiff of it all night which kept me awake all night 5) the manager needs to provide the laundry staff

the kids enjoyed the pool very much

clean, large updated rooms, large updated bathroom, swimming pool, lounge chairs every where, pool table

kitchenette was perfect for light easy meals

the floor has pseudo wood floors which is easier to clean but my older pet was slipping, afraid he would fall

allowed pets

thing i had mentioned on the actual hotel review, is although each room has a kitchen area, i was only staying

the full kitchen and the price

no sausage for breakfast

breakfast was great

the pool was opened and clean

the pool was very nice

very very clean. great breakfast.