the ice machine on the 4th floor as well as laundry facility did not work

they own a mop, but come to think of it, in all my visits have never seen a laundry or housekeeping cart

rude staff, filthy room, pool, ice machine, laundry room all out of order

didn t get breakfast, the stay was amazing! they do need to fix the laundry dry don t work .

laundry room disgusting

laundry facilities were down continuously

laundry in the hallways at 8pm, some disrepair in general, facilities need some work

this swimming pool we were promised the swimming pool and did not have one no place to do the laundry dishes

they advertise that there is laundry service on site/laundry room

couldn't get wifi to work

to enjoy as it is also serving as a quasi- houseless facility where people do their laundry and hangout and make

thought there was a laundry area, but there wasn t

laundry room on property is handy for longer stays and it was very clean

no breakfast, but free laundry was nice !!!

spacious room. quarters are provided for the laundry.

my kids used both the indoor & outdoor pools

my kids didn't like the swimming pool.

there was a really nice staff person that gave our kids pennies to throw in the fountain

parking was close to room

did not like the fact two bottles of coors light at the bar came to $16 before tip

was someone in laundry room that looked like they were homeless and there to wash their clothes

very clean, pool was great and staff was very friendly and helpful!!

the pool and the hot tub

the pool, wifi, and the breakfast.

bed and bedding, and wifi

pool was cold breakfast wasn t great staff wasn t very friendly room had an odor when we

breakfast was delicious

loved there breakfast

breakfast attendant could have been a little nicer

clean and breakfast was the best!

pool size was

pool was a lil small

this made it a pain for the kids tablets and phones

the hotel had ample free parking

kids were entertained

laundry room needs updated and wi-fi little weak but all luther the ga easily over satisfied me

laundry on sight only a dollar wash and a dollar to dry very friendly staff

had just been one instance that could not be helped but the fire in the laundry room late at night, on thursday

the price of the hotel and the laundry room.

the staffs searched through the laundry, found it and returned

the staff was pleasant. the parking was great. the area location was great.

(maybe a day working in the laundry would help her appreciate the job she has

no change machine in the laundry room and no hot tube

i will be coming back its amazing for a big family super spacious rooms and clean ,and the kitchen it's a big

great to have an indoor pool, but it was very small, could only fit 4-6 people at a time

the breakfast is good, my kids love the pool and the employee s are so nice & helpful

i walked upstairs and brought my own down, he was handing another gentleman pool towels from the laundry room

laundry $$$$$ only takes quarters an front desk had none

my room was right next to laundry room

at front desk who changed our rooms because the one we were given was discussing and next to the laundry

that s what i believe we were put in 107 on the first floor and right beside the hotel s laundry room

he said ok, went in the laundry room and grabbed some out of the dryer i assume

to use hand towels for wash clothes because laundry was behind

the laundry area was clean, and appeared very affordable

there is limited parking spaces at this hotel and three big rigs were taking up at least 30 of those spaces

the staff was warm and welcoming, accommodating and had a great breakfast in the morning!

paper beside the roll wr started with, more than just 2 towels for 3 people and a disposable laundry bag in

a lot of young kids!

the $35 pet fee for one night was outrageous!!! $10 is the norm.

you couldn't tell pets were allowed ro

the pet fee was a bit high for an overnight

more washers and dryers in the laundry room would have been great.

laundry machines and the ice machine were working and readily available anytime

there was trash everywhere outside... they had us in a room across from the laundry room

some of the pet owners didn't clean up after their pets and the grassy/landscaped areas around the hotel

needs more parking

i have a gluten allergy and no options were available for the breakfast included in our purchase

breakfast experience was not good, being out of lots of things, including spray for the waffle

of parking - easy access to restaurants and attractions

not enough time to try breakfast

basic breakfast

didn't offer laundry service, only coin laundry.

nice pool

the guy at the front desk on friday evening was very helpful with finding a close by bar to grab a drink at

i asked if the bar would be open and was told it opened at 5pm and then shortly after that was told it would

breakfast was just ok

great place for the kids to burn off a lot of energy!

room was very comfy, but the shower was iffy -- no bar or wall recesses to hold on to, water pressure was low

so much to do and all the kids were excited like they were at a concert

so much activities for the kids!!

lots of activities for toddlers and older kids but so much for the little ones

check in process, friendly staff, easy to access room, clean, parking, laundry room, breakfast

to the main building and they said they didn t have any, and he directed me to the employee laundry room and

pool was nice and clean, there was a laundry for guests

staff told me i could not get clean towels cause it wasn't laundry day

one laundry room for a hotel that has a lot of rooms

convenient location. nice breakfast. very clean.

nice,friendly staff. great breakfast every morning and nice rooms.

to kings island and the free breakfast was decent

had to take pool towels back to the room for fresh towels

1st floor bed and sheets very comfortable large tv and refrigerator breakfast was very good

the complimentary breakfast is great

ok the kids wanted bacon.

very accommodating with a yummy breakfast

big rooms, mini kitchen, view of the pond

booked the room because the location,pool,breakfast,and wifi

laundry facilities available with one washer and dryer

) i also like the fact that the comfort suites had coin laundry if one ever needed to do laundry

great place to stay. friendly. comfortable beds. great breakfast

awesome staff. nice breakfast. the pool was great.

everything was great but just a heads up the pool is small

was no laundry facility just a single washer and single dryer both very small and cost 2

i liked the pool and laundry room

the room was directly next to the laundry room

wasn t very clean. had an odor similar to damp laundry in the halls

cleanliness, socks on the floor near laundry. hole in the bathroom wall. doors to rooms dirty.

location was perfect. breakfast was good and lasts till 10.

i was told on expedia that the pool was open but when we got there it wasnt open

comfortable bed, clean and modern room, updated bathroom, decent indoor pool.

great pool too

there was variety, but the items themselves were unappetizing

it had a laundry area

the night manager told me to put the linen in the main laundry

laundry

shower had good water pressure. laundry facility in the hotel. beds were comfortable

like the laundry across from the room, very convenient, very good price to use

laundry service

getting a whiff of it all night which kept me awake all night 5) the manager needs to provide the laundry staff

the laundry was washed in some kind of chemical that caused an allergic reaction to myself

the pool isn't open. wish we would have known before arriving.

it was for my sons basketball tournament plenty for the kids with pool and pool table

great service. quickly moved me to a new room after some wifi challenges. very nice rooms.

the staff was very friendly. my kids loved the parrot!

poor wifi signal

bathroom was very awkward, party in the parking lot, noisy in the hotel

only issue was connecting to the wifi, i entered all the the correct information and my phone just wouldn't

front desk clerk also covered breakfast set up and the laundry room

would give the hotel is that the pool room could be a little warmer and if they could change the breakfast hot

the continental breakfast wasn t that good

breakfast needs more selection

the pool and vending machines were down but the kroger is only 2 mins away

they did not give our hilton honors discount. the pool was freezing so we were unable to swim.

the bar wasn t open

there was a bug in my bed. in the gym the heat was on and the equipment didnt work properly.

the rooms were spacious/ bed was great. parking is good.

parking lot lighting

not sure if it was the laundry facilities, just a lot of banging noises and maybe a washing machine was being

they didn t have a laundry room, but they were very helpful when it came to locating one.

no tub, or laundry.

would like to see microwaves in room also some type of laundry facilities

no laundry riom

nice to have laundry available

also, we didn t need laundry services, snack machines, or the ice machine, but if we had, they were two

was no laundry product vending machine in laundry room, i asked front desk where the laundry room was when

kids enjoyed the shared spaces with games, pool and basketball court

also, advertised as having a fireplace, which didn t work

wifi is a bit slow.

thought i would be disappointed because when i called for early check in it was not available, however, i was

how ridiculous to work out while someone is doing laundry in the same space

fact that you need your room key to use ev chargers

room was very large and even though we were facing the parking lot and street, the room was extremely quite

not much parking out front and no back entrance

breakfast was really good the rooms were clean maybe need a little update but overall it was nice

convenient, price,staff,laundry room

but anyway we had the studio room with kitchen so the need for a big breakfast was not there for

the parking lot is difficult to get out of during morning traffic.

that u had to ask for kitchen stuff!

breakfast

i loved the stocked kitchen

had a small kitchen and refrigerator which would be nice if staying longer

kitchen area was clean and had the basics like plates, glasses, mugs, and cookware

it was a large room with a kitchen.

has the kitchen set up but no pots or pans or dishes

i thought it was strange that they did not have room service on the weekend.

nice pool and modern spacious room

charging $8 for a cold breakfast for kids who are 5 and 8 is way too high and uncalled for

trouble with the wifi - i was at the long end of the hall on the second floor, and it didn't seem to fully

we had super upset kids who had been looking forward to swimming all week

trash and cigarette butts throughout the parking lot

and drug sales in the parking lot all night long

loved that you can use your bank card for the laundry facilities

*laundry room closed twice this week: on tuesday and closed again on friday thru sunday morning when

the kitchen in the room.

the room did not have a full kitchen

bathroom no hand towels ask at the front desk all are on back order what a joke drug use in the parking lot dont

breakfast was a knockout

plentiful parking and some good restaurants nearby

noisy outside in hallway, parking lot, room nextdoor very late

the pool was not heated

parking lot was frozen over the entire time

no fridge, no microwave in room, laundry was 1 machine for the whole facility&

ample car parking

they offered limited breakfast including cereals, yogurt and muffins

four nights and no room service

rooms were not clean, my pillow case had mildew all over one side they did not pick up our room service order

the laundry facility could be cleaner than current status, the machines were quite dirty inside

breakfast selections were abundant and delicious

advertise free breakfast, but a brown bag with a small muffin, a granola bar and small water isn't what i would

breakfast was amazing and the location was great

the bar closed at 10 pm

nothing works: laundry machine, pancake machine, communal fridge, threadmill, all at of order

room was very clean pool was excellent

no designated smoking area, or place to sit outside the pool area to get sun.

the staff were amazingly helpful. our room was large and clean. breakfast was delicious.

the woman who took care of the breakfast was the

no laundry facilities

the breakfast and the room

beds and a nice pool

breakfast was super good and fresh

breakfast

the laundry and gym areas were well appointed and clean

property not crowded with tourists, loads of kids, etc, since it’s a bit off the beaten path

pool heater was not working, so kids couldn't swim. shower temp was hard to regulate.

kids knocking on my door

not like being treated like teenagers or kids by getting charged 50

breakfast, the room kitchen is well equipped, 2 days a week they have free dinner, the coin laundry

laundry facility was a big plus

had a 24 hr gym, laundry, and our room even had a full kitchen area including a dishwasher, stove and fridge

value the area the convenience, the clean rooms laundry facility is a nice size but workout room is a good size

no change machine for guest laundry.

the staff very very accommodating and friendly the laundry lady!

that you had the accessibility to cook if you wanted to and do laundry.

the room was clean and the property was quiet. the laundry facility was nice to have available.

parking is horrible, very limited

get the breakfast and i love the room the refrigerator and little stove top range and the cough to sit on

pool was closed which was the reason i booked it

staff was rude, also lied about the pool being open

pool wasn't available, no free breakfast, said if we liked something we could buy it and it would

breakfast gym and pool

no free breakfast included (you need to pay for it)

laundry facilities on site. close location to food.

also wouldnt give us quarters for the laundry so we had to go elsewhere to find quarters so we could wash our

beds had cigarette burns all over them and said they didn t have any more because laundry wasn t done

was a hidden 10$ a pet a night fee that would had added 150$ to our stay if we stayed the entire time

nice and quiet pet friendly with a fee

very clean room. loved the shampoo and the pool.

we re only there on the weekends and the breakfast was limited

the staff were amazing and so welcoming and the guy that was running the breakfast area did an amazing job

pool and linens

advertisement stated whirlwind pool there is no whirlpool at this property

breakfast lady.? an asset to you hotel.

the breakfast was excellent and the lady that keeps the breakfast bar full comes around to check on

we didn't have a chance to utilize the pool or fitness center, but that's an added bonus if you have the time

parking lot was well lit, felt very safe and that is very important

beds were comfortable, everything was very clean and up to date, the breakfast was great, and the location was

i got the manager he told him to stop three o'clock in the morning when they came back from the bar

i could actually manage a healthy breakfast on the few choices there were

mexican restaurant as always good food with bar on same parking lot with hotel

they gave me a complimentary late check out.

the staff was very friendly breakfast was good price was very affordable thanks

leaking from roof in work out room and middle of lobby with bins and signs/laundry bins collecting water

worn, frayed, mold in shower, stained mattress, rude staff, overflowing trash cans, dirty laundry on the floor

during happy hour drinks were available at the bar & snacks was more than finger food

disappointed in the breakfast as there were no waffles for kids and the omelet bar wasn't open - just not what

kids were running around the hallways

i really liked the fact that they had on site laundry facilities

was ok the only thing i didn't like was the room was by the laundry room and it was loud you could hear

said laundry for guests

the spa tub was amazing and the room service was also amazing!!!

had to walk all the way around to the front to get in the building after parking in the back where my room was

the breakfast bar was fantastic

indoor pool and breakfast were nice

clean rooms, nice indoor pool . has bar services too!

provided good quality kitchen tools for cooking, hotel amenities that was clean and convenient

they pool is open to a decent time and the area is kept clean and stocked with towels

we stayed on a weekend and it was tough finding parking near the hotel, super busy.

only con i can think of was having to continuously pay for parking across the street when we left and came back

easy parking and check-

wifi door card reader (key) would not work- manager card did not work either

the pool probably had 30 kids in it, one of which came up to me with no pants on in the water

the pool was great with grandchildren!! pool toys were a nice surprise!

in advance and put our two room on separate floors although i indicated 1 adult and multiple kids

it is pet friendly

nice modern rooms, swimming pool

parking behind the hotel would have been better if the side entrances would open with card keys

having laundry facilities available but a number of machines were out of order during our stay

pool was little cold and there was no hot tub.

arrived late at night 30 minutes before the bar was suppose close

large, clean room with comfortable bed. free parking convenient to highways.

wonderful for a business traveler i would imagine, but not for a few kids who want to swim

parking should be included in the price of the room

well it’s not a jacuzzi so it wouldn’t do that, then the guy behind her said that a bunch of kids some how

pool was the right side for families with young kids

i loved the pool and the beds and we had the pool no one was there and everyone seem nice.

pool was way to small

pool was salt water so easy on the kids eyes

suite with big kitchen

large indoor pool and jacuzzi

pool was nice and even though it was late, the hotel staff was very helpful so that we could swim a

kitchen

free internet and parking and staff was prompt when needing anything

the parking lot could of been cleaned better.

food, housekeeping, front desk, parking, location

very friendly staff, we absolutely loved our room and the pool. breakfast was amazing!

clean, modern decor, great breakfast, loved the layout of the suite

the staff were helpful for questions about the wi-fi and change for the laundry

lots of running kids at 2am. but thats not the hotels fault.

the hotel is clean. the breakfast is good and the staff was all very nice.

the pool was smaller but nice and warm and not overpowering with chemical smell

kids were knocking on my door and running away.

the laundry machines and dryers were new and free for guest use

wish pool was open later

breakfast was really good

wifi wouldn't work and breakfast was out too quickly

full kitchen.

this place is also extremely pet friendly they don t even charge you extra for your animals and they are

the bar pool table nice environment.

pool was so so cold my kids couldn't even swim in it

no restaurant or breakfast.

tell you online that they serve breakfast

friendly and helpful front desk staff, comfortable beds and pet-friendly; what more could you ask for

needs more handicap parking. bar area should remain open till 11.

i was surprised by an additional $75 fee for my pet

to small, no morning room service, vending prices were outrageous and only available at the front desk

limited food options (restaurant not open most of the time; no room service; no

laundry facilities were perfect and loved that they accepted credit cards

no blanket for cough bed, floors was dirty when we got there, tolit sits so low to the ground, laundry was on

the convenience of the onsite laundry facility

laundry is convenient

location to the laundry services - stuffy near it

pool was not available, the washer for self service laundry was unavailable and the rooms were clean but could

plenty of handicapped parking

the pool was cloudy and somewhat green. child states pool water tasted salty.

plenty parking space

breakfast hostess, was outstanding in accommodating our needs, very friendly, cheerful, and helpful

the breakfast was not advertised in the online information, and the kitchen was not equipped.

the breakfast was continental, but get minimal.breakfast bars etc the pool wasn't the cleanest.

the free breakfast was lacking.

the full kitchen and the price

the location was okay, the breakfast sucked could have been a little bit more in a variety.

they said there were some in laundry but it wasn't ready yet

also the bar has the coldest beer i ve ever had

pool was amazing temp

the only small thing was the water station was not working in the gym. but that was very minimal

bar / restaurant person -is excellent representing the hotel restaurant and bar

was only one elevator which took a long time to access and the laundry facility was closed for the entire duration

the breakfast provided and the laundry facilities

where one washing machine and no drier was working up until wednesday when that too broke with my laundry in it

also box on condoms in front window by lobby (laundry room) really

the room was bright redone with a small kitchenette that was handy with a fridge was super clean

that is all i liked oh yeah laundry room that was ok

nothing the wifi was bad no microwave in room the no hot water it just looked so bad there

roamed the parking lot

the parking lot isnt a bunch of confusion and chaos

towels , the soap was like a quarter size, good thing we bring our own people drinking outside in parking

front desk says can't make change for laundry

the gym was great. the laundry was great. the customer service was awesome.

hot tub and indoor pool open late. friendly staff. good breakfast.

the breakfast room is well stocked and everywhere is clean and well cared for

kids way too loud at pool. area outside was not cleaned up. trash everywhere

thing i don't like is laundry room needs new washer and dryers also upgrade shampoo lotion conditioner to all

i loved having the kitchen, workout room, and pool to use!

the location and the pool

good free breakfast. ample free parking. convenient.

hotel was clean and comfortable, the staff was friendly and the breakfast was adequate

more washer and dryer for the guest cause one is not enough- took me almost 4 to 5 hours to do laundry and had

i love the fact that there was a 24hr laundry facility

parking laundry needed it's own app with a min load amount that was more than the cost if

our room was near the laundry room

pool, exercise room, laundry, pet friendly, pool table, all day coffee, and daily breakfast

fenced parking lot

it offered room service

need more lighting in parking lot. no complimentary breakfast the hallways reeked of weed

the wifi needs to be better

the pool being closed ? ??

coin op laundry

i did not like was the fact that we were doing laundry and someone stole all of wife's clothes that she just

grassy areas surrounding the parking lot made it easy for walking the pup

asked for a non smoking room, which is what i apprentice received, but there was an ah tray in the room when i

it was very noisey kids running up and down the hall people yelling early in the morning !

good location. ice and laundry a plus. comfortable bed.

no breakfast but there’s an absolutely amazing mexican grocery store across the street so it’s

get breakfast ud83dude15 i asked for a late check out an i didn't get it they continued to knock on the door

the outside parking lot was dirty.

super friendly desk staff and wifi was reliable

has laundry and basketball court and outside

ice maker,nice stove with oven,wifi worked well,had good cable tv channels,also offered breakfast,laundry

had something stolen from laundry room, and there is not enough room to stay in there while doing laundry

on the rules such as when to expect cleaning services, the location other amenities such as laundry room, fees

they had no one to do laundry

facilities laundry pool etc are in the same building and the facility is clean enough for a person with

loved the laundry service even though a little pricey

the pool was closed, yes we wanted to let the kids have time with cousins in the pool and the laundry was closed

the desk attendant on 3/23 was sorting laundry on the restaurant tables when i was checking out

i wasn't concerned about my car being broken into, the outside along with the inside lobby, laundry room,

laundry is old machines

they have a nice breakfast area and really appreciated they had laundry appliances available

were syringes laying in the parking lot

and being pet friendly we had yippy dogs in the room next to us that couldn t have been crated cause we

couldn t get the wifi to work

but way too many little kids in the jacuzzi

parking was easy, and in a good location

could of been kept on longer during the day when it s 90+ outside and your hanging out by the pool but there

10-20 minute drive from everything we wanted to see, the staff was friendly, room was clean, breakfast & kickback

parents not watching kids in pool area and all ages of kids in hottub without parents so adults couldn't even

good room service every day

swimming pool that's what i like and it was very clean

water heater was out for a few hours which caused my kids and i to be late to prior

wifi was very slow, ended up not using that service.

the hotel has a indoor and outdoor pool, the rooms were great beds so, so comfy

there no laundry bag available to place dirty clothes in

with it due to the fact that the window had no covering and could be easily looked into from the parking lot

wifi was slow

parking lot is tight

property was vey clean , i loved the rooms lay out , good food for breakfast and wifi was highly reliable

kids running around in the hall late at night and being near the laundry room.

the ice machine on my floor was out of order and the laundry vending machine was out of order

did need more towels and washcloths than was provided, but were able to get them from laundry

i usually can request the 3rd floor close to the laundry room, but got the 1st floor where the sink did not

the bathroom, carpet, laundry room, and the room needs updating.

could use a laundry facility within the hotel.

wifi was good

breakfast was not very good

the hotel room was very clean as well as the common areas. plenty of parking as well.

every was clean, the staff was friendly, and the breakfast was awesome!

laundry facility on-site was awesome

very helpful staff. inexpensive nearby restaurants. onsite laundry facilities.

laundry machines could use a little clean up

my kids enjoyed the breakfast that was provided and the location was central for why were were there

the side door to the parking lot made everything really accessible.

brand new hotel that was very comfy and clean, would be great for a long stay really nice kitchen features

more selection for breakfast and the pool could be warmer, but just a minor change.

good gym and pool

the breakfast wasn't great

more selection for breakfast and the pool could be warmer, but just a minor change.

dogs that employee had to run to laundry room for safety

we got a smoking room and pet friendly, yet no smells

pet policy

kitchenette didn't have any dishes at all so know you have to take your own

it had a kitchen and i could cook.

very very clean. great breakfast.

pool was under repair

the pool was closed for maintenance, but it was ok

breakfast was great

the pool was opened and clean

hotel was clean. staff was friendly. pool was nice for the kids. enjoyed the stay.

the pool was nice and my husband & i loved the fitness room

made sure that breakfast was stocked

clean, comfortable, friendly staff, wonderful breakfast!

hotel was clean. staff was friendly. pool was nice for the kids. enjoyed the stay.

pool towels that were just a bit bigger than a dish towel

staff was very professional, rate was really good, they have good breakfast, the place is updated and was very

the pool was dirty

breakfast was good and the location was easy to find

staff were great, and it was really nice to get a hot breakfast again instead of a sack

a great breakfast, pool, workout facility, a basketball court was a plus, and laundry facility

location was quite isolated, wifi wasn't great.

the kitchen area had everything needed and was very clean

the kitchen in each suite was something i ve never had, and it really helped out

the current covid-19 situation, breakfast was mostly packaged