the staff is very helpful very friendly and they even have a place to do laundry and snack machines

plus there are no signs posted saying there is a time limit on laundry

laundry facilities

and they had coffee and laundry facilities

the parking lot

we stayed in a smoking room

we had a smoking room but the blankets and sheets were full of burn holes

continental breakfast had very little options.

location and smoking room

the rooms are smoking. the room stunk with cigarette smoke.

the picture showed a hot tub by the pool and the hotel did not have a hot tub.

the room was really nice and breakfast was very good.

breakfast was great and attendant was one of a kind extra special.

the breakfast buffet provided a diverse array of delectable options, which we thoroughly enjoyed

inn was 5 minutes from the theater, the breakfast was excellent, the room was recently renovated, and the price

did not try the breakfast

breakfast was very good. the bed was excellent. ..very comfy

more better breakfast ? ?

no breakfast

no breakfast.

laundry in bathroom

wish breakfast had gone a little later than 9:00--since checkout was 11:00, we could have used a little

pool was dirty

too much chlorine in the pool.

the breakfast was not very good!!

i appreciated the on site laundry room and breakfast was excellent

we had to go to the desk to get new towels out of a laundry basket

the rooms were clean and the kids loved the pool.

clean and quiet no road noise good parking and friendly staff

clean, 2)large rooms, 3) exceptionally competent and friendly staff, 4) hotel lobby and breakfast area

theres a few things i would improve on: -if you want your front desk to handle having qtrs for laundry, make

the property was close to everything. food, laundry, and close to jungle jim s

i absolutely love staying at this location. its always pleasant! plus they are pet friendly!

pet friendly, friendly staff

of hotel, over charged me for pet fee when it was a service dog, hot tub was very very small

the peaceful surroundings and ease of entry, and laundry services

easy check-in, friendly staff, good amenities ( free wifi, room service, fitness area, vending, laundry room,

parking was plentiful

truck parking.

they could have rule of no smoking on property

i always remove the bed sheets & towels and place in an easy to collect pile for the laundry service at checkout

had parking for tractor trailers and free breakfast. close proximity to shopping.

breakfast needs work..

very nice. the indoor pool was nice. breakfast was good.

kids loved the breakfast and the pool

no laundry facility

pool and hot tub were great, and the staff treated us so nicely

hot breakfast was great

desk and hostess for breakfast

friendly staff. clean. good breakfast. comfortable room.

nice pool, on site laundry, continental breakfast, right next to a walmart, close to king's island

i did not bring quarters to do laundry and they didn't have any at the desk to be able to

no extra towels because they gave them all to the kids in the pool and didn t know how to do laundry, bathroom

laundry cart left in hallway with pile of dirty sheets on the floor

the entrance to the parking lot is a little dark at night. more lighting would be nice.

the breakfast area was spotless and the food was great

gym and pool available but unfortunately didn't have a chance to use them

free breakfast had plenty to offer

gym and pool available but unfortunately didn't have a chance to use them

access from parking area to entry was very convenient

laundry was pricey

your pet is very welcomed there

was great, the kitchen and real dishes/silverware was amazing

very disappointed as i had my kids and grandson vacationing with me and we were counting on pool time in our

we came for the pool and the refrigerator/ kitchenette

amazing. nice breakfast, comfortable beds, free laundry and free dinner on wednesday!

the location and cleanliness is 2nd to none. a full service on site laundry was a major plus.

good breakfast, a nice indoor pool, the rooms are sparkly clean and the kitchen is very well equipped

the outside seating area and breakfast

close to everything. it s very new and clean. pet friendly but no smell. great breakfast.

we love pool and cleanliness of the facility

room was very nice with spa tub..nice atmosphere.

the salad i ordered from room service was excellent.

service , location, gym and amenities

the spa tub was devine.

had ev chargers, which i had called and asked about & was told there were none

there were a total of 6 cars in the parking lot when i checked in and had neighbors top, bottom and shared

clean, indoor pool, comfortable , close to the highway, price is reasonable

new and clean. had ev chargers!

the pool was great, the kids had a good time.

the breakfast was convenient and good

breakfast options were amazing

location, breakfast, comfortable bed and pillow

the pool seemed dirty or cloudy. my friend would not swim.

pool was under repair

however, the pool was sort of un clean

staff was very professional, rate was really good, they have good breakfast, the place is updated and was very

staff were great, and it was really nice to get a hot breakfast again instead of a sack

breakfast was good. lots of orange juice coffee eggs, bacon.

breakfast was good and the location was easy to find

fact that the hotel had everything you needed from a fitness room to a laundry room to a bar and restaurant on

no free breakfast

the bar closed to early. an didn't like where my room was.

my expectations, breakfast was made to order that was excellent

our room was poolside and a family with children started swimming and making a lot of noice pretty early

the laundry area was also super nice, when you scan the qr code to pay for the washer and dryer, it

also like that it had laundry a room & on wednesdays they feed the guest for free, free drinks as well

only one laundry room

our kids loved the pool and the free breakfasts were amazing

the size of the room and kitchen/living area.

no microwave in room n terrible parking

staff was super nice and the rooms were very clean and comfy and the heated pool the kids

soundproof rooms with room darkening blinds allowed the kids to sleep in later than usual

kids loved the warm indoor pool and 3 foot to 5 foot depth

staff was over the top friendly and the woman at the front desk was so sweet to my kids

for the whole three days to give me new towels or more coffee nothin at all and the dryer n there laundry room

laughed at me when i asked for even partial refund so that i could send out my laundry to be de-bugged

location and good parking space

the breakfast was great

hard to know for instance the breakfast time schedule

no problem with late arrival and late check out

pool for my granddaughter and the hot breakfast and how nothing was a problem thank you so much

my kids loved the waffles and playing in the pool

due to covid we really missed the breakfast that is usually served

main reason i booked there was to swim and the pool was broken

laundry onsite at a reasonable price and front desk always stocked with quarters

the hallways and laundry area were very clean, also

laundry more centrally

no free breakfast or wifi code given to use.

it s not fair to these motels that they can t serve some type of breakfast

clean kitchen

peaceful and pet friendly

i did not stay at location due to pet dander in carpet allergies

stove and kitchen

was drug perfanella in the parking lot

i was also never told they had a laundry facility

room was great and the breakfast was excellent

11:30 pm, after speaking to the kids next to us about being more quiet, i called the desk and asked them for

we skipped breakfast.

nice indoor pool,spacious rooms,good breakfast (included)

to study, and i was able to enjoy watching tv by myself in the second floor lounge while doing laundry

the swimming pool was nice and warm

pool

loved the king suite. the breakfast was good.

convenient location, good parking, pleasant staff.

the hotel was advertized to have wifi and breakfast. none of these were available.

small things that weren't important- no cell reception in that area for me, but the free wifi worked fine

it had a kitchen

have liked a better breakfast selection and some of the kitchen supplies i expected to get were not given to

breakfast was only grab and go and very inconvenient to get to

it is a clean place, has laundry, gym, and a good breakfast.

friendly and helpful front desk guest laundry

guest laundry was a bonus after 3 weeks touring

laundry facility had broken appliances and although they required quarters the hotel had no

it was dirty and laundry and trash were still in the room

laundry service

hand towel for two people i went and ask for more and they said they couldn t giv me anymore laundry door

comfy bed. clean room. no pet fee. microwave and fridge worked great.

said he did not receive my email asking for a first floor room (due to my recent knee injury/my pet)

wifi was marginal

her to take my dirty towels and she made me clean them up and take them to the hallway into her laundry basket

pool was closed.

the breakfast exceded my expectations and the hotel personel were the best part of my stay

open the pool open the gym have smoking rooms

great room and breakfast was better than we ever had at a hotel

dryer didn t dry my laundry after putting $6.00 in it. beds were very hard.

laundry facility

in parking lot ,the driveway, finding the entrance at night, no change or soap for the laundry

place was clean, the staff was friendly and the breakfast was great

amazing staff, spacious room, swimming pool!

breakfast was very good, and staff was very friendly

the breakfast area was well-stocked and well-run

the pool and weight rooms were top-notch, and nice touches like free in-room keurig coffee & tea

the room was great clean the staff was friendly and a good breakfast i extended my stay a couple extra nights

it was super busy couldn't use pool or gym after 5pm till next morning it was packed

wifi is a bit slow.

thought i would be disappointed because when i called for early check in it was not available, however, i was

front desk clerk also covered breakfast set up and the laundry room

pool was closed to to cv

breakfast was poor poor poor

check-in staff. very unfriendly. non-smoking room smelled like smoke.

the pool area could use some work

the pool wasn t open

wish there was a hot tub. the pool was small and closed really early.

room was super clean an i clean for a living so it was great hotel was very clean love the pool

clean facility, good wifi, good water pressure, good location.

i didna ? ? t like how small the pool was & that it didna ? ? t have a jacuzzi for the adults.

as if that would stop an intruder not to mention they have a whole underground trap door in the laundry room an

it had been locked in ,the toilet seat was broke,the tv volume was to loud couldn't adjust,the laundry facility

the activities that were taking place in parking lot all around

close properly and was damaged, appeared to have been kicked in, main office area was shut down , parking lot

at-door parking. fridge.

we enjoyed having the kitchenette in our room

the pool water was a bit cold. i could have used more hangers in the room.

friendly staff, large room perfect for kids!

pool

the room was very clean and we loved how it had a couch and a full kitchen

lobby smelled great. nice and clean. plenty of parking. staff is super nice and helpful.

my party and i was very uncomfortable and nervous because of the number of kids without parental/adult supervision

kids running and screaming in hall

there were kids left unattended in the pool that were screaming

there were kids left unattended in the pool that were screaming

great pool too

nice salt water pool

everything was great except for the extremely high pet fee.

the kids loved the pool too

breakfast was very good, and staff were on top of keeping it well stocked and area neat

laundry

shower had good water pressure. laundry facility in the hotel. beds were comfortable

like the laundry across from the room, very convenient, very good price to use

laundry facilities but no place to purchase detergent

the night manager told me to put the linen in the main laundry

getting a whiff of it all night which kept me awake all night 5) the manager needs to provide the laundry staff

the laundry was washed in some kind of chemical that caused an allergic reaction to myself

laundry service

very friendly staff, nice big rooms. good wifi.

well lit parking lot. lots of places to park, really good

the room was directly next to the laundry room

cleanliness, socks on the floor near laundry. hole in the bathroom wall. doors to rooms dirty.

i liked the pool and laundry room

was no laundry facility just a single washer and single dryer both very small and cost 2

wasn t very clean. had an odor similar to damp laundry in the halls

good breakfast. lots of places to sit and eat. nice variety of juices.

nice,friendly staff. great breakfast every morning and nice rooms.

1st floor bed and sheets very comfortable large tv and refrigerator breakfast was very good

to kings island and the free breakfast was decent

convenient location. nice breakfast. very clean.

pool was nice and clean, there was a laundry for guests

one laundry room for a hotel that has a lot of rooms

staff told me i could not get clean towels cause it wasn't laundry day

check in process, friendly staff, easy to access room, clean, parking, laundry room, breakfast

to the main building and they said they didn t have any, and he directed me to the employee laundry room and

laundry facilities available with one washer and dryer

) i also like the fact that the comfort suites had coin laundry if one ever needed to do laundry

awesome staff. nice breakfast. the pool was great.

not enough parking spaces in the parking lot

breakfast stayed stocked until it ended, the pool,free cookies in the evening and staff was really nice

large rooms with kitchen, friendly staff!

great size rooms, very clean, staff was amazing, beds were so comfortable and breakfast was amazing

room was spacious, great kitchen area and large comfy bed

found some kids fake finger nails in the bed and on the floor and over the counter in the kitchen the ceilings

big rooms, mini kitchen, view of the pond

no free breakfast included (you need to pay for it)

breakfast we would not have to pay for breakfast

very clean and a good location, pool is a bit small but it was ok.

pool was closed which was the reason i booked it

the only thing i didn't like was that the breakfast wasn't complimentary. it was $9 a person.

the best place for family with kids

gear towards kids

wave pool.

great place for the kids to burn off a lot of energy!

so much to do and all the kids were excited like they were at a concert

the room door was not exactly fit well so conversations in the hallway or the laundry room nearby were audible

parking is free and easy to find parking

parking lot is large enough for trailers

site was hidden and when i did find it it was well in the back end of a large shopping complex parking lot

the pool area my family were overcome with something causing our eyes to immediately begin to burn

didn't offer laundry service, only coin laundry.

the breakfast was hot & delicious

decent breakfast which is important to me

staff friendly ac worked well bathroom nice king bed nice kitchen nice

there was a bar tender on thursday evening when i got there and was told there would be one on friday but the

very nice hotel. breakfast was good. very comfortable bed.

i have a gluten allergy and no options were available for the breakfast included in our purchase

not enough time to try breakfast

of parking - easy access to restaurants and attractions

fact it is located less than 3 minutes away from the park and love how luxury and clean it is and breakfast was

access to inexpensive laundry facilities was a real plus

of water and $5 for a coke; miscommunication from staff on how house cleaning works (on request); pet fee went

size of room is big and there is a great kitchen

the gym was small but excellent, the staff were friendly and helpful

friendly customer service and great breakfast

i really liked the fact that they had on site laundry facilities

said laundry for guests

was ok the only thing i didn't like was the room was by the laundry room and it was loud you could hear

was a wonderful host she went out of the way to accommodate an early check in time and was very friendly

anytime you have a game console it s impossible to connect to the wifi

the staff was pleasant. the parking was great. the area location was great.

laundry facility wasn t functional when we needed it

some people in the parking lot seemed a little scary.

were just like they were discribed they would be, attendants were very nice and attentive, breakfast was very

we always stay here when visiting our kids at the nearby university.

pool was freezing cold. gym closed due to ceiling leak

the night staff seemed a little put off because i needed change for laundry and i'm a night

they staff was very polite in kind unlike other hotels they didn t rush us out of the pool

pool was clean

arrival, there was almost a fight in the parking lot due to some upset patrons

bistro for breakfast and dinner, a small bar with a small starbucks drink area for in the morning

parking is not fun, but not avoidable in a larger hotel.

room service needed to be better

the indoor/outdoor pool is a very nice feature

ordered breakfast via room service even though our room rate included breakfast

room service

the laundry machines and dryers were new and free for guest use

the breakfast was great

nice room with plenty of room. nice kitchen facilities. good breakfast. location is good.

the kitchen was supplied with all items you need to cook or clean up

setup was great for families, spacious, separate bedroom area, kitchenette

pool was not available, the washer for self service laundry was unavailable and the rooms were clean but could

breakfast bags were a welcomed surprise.

staff was helpful and pleasant; conveniently located to restaurants and our destination, free parking

that the pool wasn t open

breakfast could have been better

the big pool is very clean

pool was the right side for families with young kids

parking should be included in the price of the room

to hear that they aren t gonna fix them either, so i paid $170+ dollars to sit in a warm kiddy pool

i loved the pool and the beds and we had the pool no one was there and everyone seem nice.

noise of people throughout the night, doors slamming and kids being unsupervised in the pool area, the small

the bar pool table nice environment.

this hotel did not have any complimentary breakfast, it did put out some apples and bananas

lobby/bar area and pool

i wish the bar was open

clean, friendly staff, easy parking

the sofa was not comfortable and the kitchen table was very wobbly. the breakfast was just okay.

very clean, easy parking. great location.

the room, pool and hot tub

she seemed very annoyed with us asking for milk to give our kids with their cereal

having laundry facilities available but a number of machines were out of order during our stay

remodeling and it's a sliding glass door that leaves no privacy if you have friends, family, or kids in the room

holloween party with kids running all over and no parking space was a bit overwhelming.

very friendly staff, clean rooms, nice pool

ample parking

rude staff, filthy room, pool, ice machine, laundry room all out of order

they own a mop, but come to think of it, in all my visits have never seen a laundry or housekeeping cart

the ice machine on the 4th floor as well as laundry facility did not work

laundry room disgusting

didn t get breakfast, the stay was amazing! they do need to fix the laundry dry don t work .

no breakfast, but free laundry was nice !!!

there was laundry facilities on the premise

staff was great. room was nice comfortable and quiet laundry services.

thought there was a laundry area, but there wasn t

spacious room. quarters are provided for the laundry.

they advertise that there is laundry service on site/laundry room

this swimming pool we were promised the swimming pool and did not have one no place to do the laundry dishes

laundry facilities were down continuously

laundry in the hallways at 8pm, some disrepair in general, facilities need some work

only problem with this hotel is that the pool is small so my kids and i went next door and i paid the neighboring

and to pay so much for a room, you would think the wifi would be free but it wasn't

very clean, pool open.

210 had alot of ants the kids woke up in the wee hours of the morning with ants all over them and their

love having a restaurant and bar on site

they made sure my daughter was happy and she loved pool toys and the sidewalk chalk

breakfast buffet was great - more like an upscale hotel

it also was nice that they offered breakfast, so we started our day off well

no hot water in our room, pool wasn t working the day we arrived

breakfast was delicious

breakfast attendant could have been a little nicer

(maybe a day working in the laundry would help her appreciate the job she has

no change machine in the laundry room and no hot tube

the kitchenette light kept cutting off

the breakfast is good, my kids love the pool and the employee s are so nice & helpful

loved the room size with a kitchen and very clean.

need more attention to detail in cleanliness for kitchen and bathroom areas

continental breakfast was prepackaged muffins and granola bars.

i mean, how difficult is it to provide real coffee cups when there's a whole kitchen of them on the ground

also the complimentary breakfast had a great

a full kitchen in room

breakfast was awesome! gym was clean and spacious.

reserving pool for just our crowd

good parking and safety

limited food options (restaurant not open most of the time; no room service; no

very nice bar and restaurant options were very good, especially for breakfast.

the staff were helpful for questions about the wi-fi and change for the laundry

the hotel is clean. the breakfast is good and the staff was all very nice.

great room.nice hot breakfast and staff was excellent.

i don't like the high chlorine smell of the indoor pool, but that's a personal pet peeve

size of the room was great for 3 adults and 2 kids

was someone in laundry room that looked like they were homeless and there to wash their clothes

bed and bedding, and wifi

depressing hotel if travelling for work - gym has one treadmill which broke soon after i started using it -

the room was very clean and the complimentary breakfast was excellent.

love the comfort and cleanliness of the room & the breakfast!

i would suggest a late night, room service menu

the grill & bar food and in room service is superb and excellent dining

the room looked amazing (design) it was cozy and relaxing for a quick weekend getaway from the kids

parking was close to room

bar did not have pepsi only diet pepsi

the laundry area was clean, and appeared very affordable

to use hand towels for wash clothes because laundry was behind

he said ok, went in the laundry room and grabbed some out of the dryer i assume

with free parking and convenience to restaurants, shopping, etc

pool was super cold

that s what i believe we were put in 107 on the first floor and right beside the hotel s laundry room

asked front desk for more towels and was given a bath mat and told he wasn t there to do the laundry and

laundry $$$$$ only takes quarters an front desk had none

at front desk who changed our rooms because the one we were given was discussing and next to the laundry

) she states that their laundry guy did not show up and they did not have clean sheets except for 2 thick blankets

lots of parking in the lot across the street

the coffee or tea bar consisted of a keuring or freshly brewed coffee also with cream and sugar of course

the beds and pillows were pretty comfortable, and the wifi was good.

hallways have no carpeting, so you can hear kids bouncing basketballs on their way to their rooms

there is no restaurant or bar or even a small store to get water and snacks

they said there were some in laundry but it wasn't ready yet

no free breakfast.

having to pay for breakfast.

that you have to pay extra for breakfast

the beds were very comfortable and bathrooms clean. glad it had an indoor pool.

paper beside the roll wr started with, more than just 2 towels for 3 people and a disposable laundry bag in

not a big deal but would have liked the swimming pool water to be a little warmer.

they were very accommodating when we all had to leave early- they put breakfast out early so the kids could eat

it was a holiday weekend so an overabundance of kids running around everywhere.

the breakfast was good hot and fresh

the staffs searched through the laundry, found it and returned

the price of the hotel and the laundry room.

laundry on sight only a dollar wash and a dollar to dry very friendly staff

laundry room needs updated and wi-fi little weak but all luther the ga easily over satisfied me

had just been one instance that could not be helped but the fire in the laundry room late at night, on thursday

open space in lobby and bar area

love the grill and bar inside the hotel, the bartender was over the top and food was delicious

is always a downside there is a fee for parking which i wouldn t mind if people going to the bar across the

the street weren t parking there this time around when we were there there were multiple young kids around

free parking a huge plus

more washers and dryers in the laundry room would have been great.

laundry machines and the ice machine were working and readily available anytime

there was trash everywhere outside... they had us in a room across from the laundry room

the smoking room the second night.

allowed pets and had smoking rooms

was very close to a sports tournament the kids were playing in

was very close to a sports tournament the kids were playing in

great breakfast menu and welcoming bar area.